AVer EMC1000 User manual

www.aver.com
EMC1000
User’s Manual

TABLE OF CONTENTS
INTRODUCTION .................................................................................................................... 3
Features....................................................................................................................................................... 3
Package Contents........................................................................................................................................ 3
INSTALLATION ..................................................................................................................... 4
Getting Familiar With the AVer EMC1000..................................................................................................... 4
Front Panel.............................................................................................................................................. 4
Back Panel............................................................................................................................................... 4
Connect the EMC1000................................................................................................................................. 5
INITIAL SETUP...................................................................................................................... 5
Set up PC Network....................................................................................................................................... 6
Network Planning ......................................................................................................................................... 6
Bandwidth Planning................................................................................................................................. 6
Firewall Planning...................................................................................................................................... 7
Near-End NAT Traversal.......................................................................................................................... 7
Far-End NAT Traversal............................................................................................................................ 8
Decide EMC1000 Network Setup Topology............................................................................................. 9
Configure EMC1000 Network ................................................................................................................ 10
User Management for Web Accessing........................................................................................................ 11
SIP Configuration....................................................................................................................................... 12
SIP Interface.......................................................................................................................................... 13
Built-in Registrar / Proxy ........................................................................................................................ 13
External Registrar.................................................................................................................................. 13
Outbound Proxy..................................................................................................................................... 14
Use Built-in SIP Registrar ...................................................................................................................... 14
Add SIP Users....................................................................................................................................... 15
Show and Edit SIP Users....................................................................................................................... 15
Access Numbers........................................................................................................................................ 16
Configure Access Numbers ................................................................................................................... 16
Date and Time............................................................................................................................................ 17
Maintenance............................................................................................................................................... 18
upgrade...................................................................................................................................................... 19
Conference (Meeting) Summary................................................................................................................. 19
Conference (Meeting) Settings................................................................................................................... 20
Content Sharing ......................................................................................................................................... 21
USAGE OF EMC1000 ........................................................................................................... 21
Dialing to a Conference.............................................................................................................................. 21
Leader Dashboard...................................................................................................................................... 23
SPECIFICATIONS ................................................................................................................ 27
TROUBLESHOOTING .......................................................................................................... 27
LIMITED WARRANTY .......................................................................................................... 28
Limitations of Warranty............................................................................................................................... 28
Disclaimer of Warranty............................................................................................................................... 28
Limitation of Liability................................................................................................................................... 29
Governing Law and Your Rights................................................................................................................. 29

2
FEDERAL COMMUNICATIONS COMMISSION STATEMENT (CLASS A) ............................... 30
COPYRIGHT ........................................................................................................................ 31
Trademarks................................................................................................................................................ 31
Disclaimer .................................................................................................................................................. 31

3
Thank you for choosing EMC1000 MCU (Multipoint Control Unit). It is a SIP(Session Initiation
Protocol)-based videoconferencing appliance that hosts a group video call up to 10 parties. You can
join EMC1000 meeting from AVer HVC or EVC videoconferencing system(s) or EZMeetup apps
running on PC, tablet and smartphone.
EMC1000 has an easy to use web-based configuration and management console. You can setup,
monitor, manage and moderate the meeting anywhere.
FEATURES
SIP based MCU (Multipoint Control Unit) in 1U form factor.
Support full content sharing experience (send and receive) among AVer HVC and EVC systems
Support AVer EZMeetup application for PC and iOS
Support compatible room system, videophones, VoIP phone, client software, and IP PBX
Maximum capacity: VGA (640x480) up to 10 viewable parties or CIF (352x240) up to 2 rooms,
total 12 viewable parties
You can use EMC1000 built-in SIP registrar or register EMC1000 as client to IP PBX or both
Near end and far end NAT and firewall traversal
Support H.264 video codec and wideband G722.1 audio codec. G723, G711a, G711u and iLBC
are also supported
Easy to use web management console
Meeting moderator can control the meeting using leader dashboard
PACKAGE CONTENTS
EMC1000 main unit
Power cable: USA and EU
1 beige/gray Ethernet CAT-6 cable
1 orange Ethernet cross cable
1 serial I/O cable
1 USB to mini USB cable
1 bag of screws for rack mount
INTRODUCTION

4
GETTING FAMILIAR WITH THE AVER EMC1000
EMC1000 is a 1U rack mount appliance.
FRONT PANEL
Name
Function
(1) LED Indicator
Power, HD (harddisk), NIC1 (LAN1), NIC2 (LAN2) and overheat status
(2) POWER Button
Press this button to turn on/off the system. Power off shuts down the
main system power, keep standby power alive. Before service the
system, shutdown the system and pull the power plug off.
(3) RESET Button
Reboot the system.
BACK PANEL
Name
Function
(1) POWER Port
Connect the power supply cord to a suitable power outlet.
(2) LAN2 Port
(3) Ethernet Port PCI-E
Run the included gray CAT6 cable from (2) to (3).
(4) LAN1 port
Run the included orange cross cable to a PC to start your initial
configuration.
(5) serial port
In case orange cross cable not working properly, use serial port to
configure the system.
INSTALLATION

5
CONNECT THE EMC1000
Before making the connections, make sure all devices are powered off. EMC1000 factory IP address
is 192.168.0.1.
1. If you decide to put EMC1000 on the rack,
use the screws to secure it to rack.
2. Connect the power cable
3. Connect the beige/gray CAT6 cable
between LAN2 and PCI-E
4. Connect the orange cross cable between
LAN1 and PC
INITIAL SETUP

6
SET UP PC NETWORK
One the PC you use for EMC1000 initial setup, go to Control Panel, Network, Change Adapter Setting,
right mouse click Adapter Property. Only check “Internet Protocol Version 4 (TCP/IPv4)”, click on
“Properties”, change IP setting to “Use the following IP address”, enter the IP address and Subnet
mask indicating below.
Make sure the orange cross cable is connected properly from LAN1 on EMC1000 to the PC you just
did the network setting change. Open internet browser on that PC, type in 192.168.0.1 in URL, hit
enter. EMC1000 login screen appears in browser. CHANGE THE language via top left corner
language drop down list if needed.
EMC1000 default login is username admin and password admin. Enter both, click to enter
administration page.
NETWORK PLANNING
BANDWIDTH PLANNING

7
As factory default, new conference is set at VGA quality low bandwidth. Each participant uses
512Kbps bandwidth. For a conference up to 10 VGA participants, it requires 512K x 10 = 5Mbps
bandwidth each way. If all 10 parties are coming from outside of company LAN, your internet needs
to reserve 5Mbps bandwidth during conference. If 5 out of 10 are inside LAN, 5 are outside, then you
need to reserve 2.5Mbps (512K x 5) bandwidth for EMC1000 during conference.
FIREWALL PLANNING
If you install EMC1000 inside company firewall and there are guest participants or remote employees
joining the conference. Likely you need to open the following ports on your firewall.
Port
Function
Type
5060, 5061, 5063
SIP
TCP and UDP
10000 to 11000
RTP media
TCP and UDP
80
HTTP Interface (WebTool)
TCP
NEAR-END NAT TRAVERSAL
In a deployment scenario where EMC1000 is located behind a firewall and is configured with private
IP address, the signaling sent from the EMC1000 messages will contain private IP addresses. Unless
the firewall provides VoIP NAT Traversal services, sessions will not connect, as the singling
messages will contain non-routable addresses. This issue is called Near-End NAT traversal, as the
problem to be solved is “near” – meaning the close firewall.
EMC1000 solves this problem by providing near-end NAT traversal as part of the EMC1000. The
private IP addresses within the SDP are replaced by the NAT’s public IP address and the clients
receive SIP messages which include SDP with accessible public IP addresses, providing session
completion.
1. Select System Settings, SIP Configuration
2. Click Edit
3. Check Enable Registrar / Proxy checkbox
4. Enter a value for Listening SIP Port
5. Check the MCU is behind NAT checkbox
6. Enter a value for MCU Public IP / Domain Name:
or
7. Press Save to save the configuration
8. After the system restarts, Near-end NAT traversal is applied

8
FAR-END NAT TRAVERSAL
When the SIP client is behind a firewall, EMC1000 may receive private IP addresses in the receive
SDP (for sending the session’s RTP packets). In this case, the packets cannot be sent before the
first packets are received from the cliebt. The system learns the actual public IP address of these
packets and sends the transmitted RTP packets to this address.
Far-end NAT traversal is applied automatically and no setting in needed in EMC1000.
In order for this topology to work, the SIP clients located behind the local firewall must support
Near-end NAT traversal.
Near-end NAT traversal for SIP clients requires the SIP clients sending their routable (in most cases
public) IP address in their contact information and r-port parameter.