Avery Weigh-Tronix 1310 User manual

Model 1310 Truck Scale
In/Out Application
User’s Manual

2Model 1310 Truck Scale In/Out Application User’s Manual
Weigh Bar®is a registered trademark of Weigh-Tronix Inc.
01/10/03 1310TRUCK_IN_OUT_U.P65 PN 29805-0014A e1 Printed in USA

3
Model 1310 Truck Scale In/Out Application User’s Manual
Table of Contents
Table of Contents ..................................................................................... 3
1310 Specifications ................................................................................... 4
Introduction ............................................................................................. 5
About This Manual ............................................................................... 5
1310 Indicator ........................................................................................... 5
1310 Front Panel .................................................................................. 6
Main Display ......................................................................................... 6
Front Panel Keys .................................................................................. 6
Truck Scale In/Out Application Introduction .............................................. 8
Overview ............................................................................................. 8
Operation ............................................................................................. 9
Powerup ............................................................................................. 9
Inbound Procedure ............................................................................... 9
Outbound Procedure .......................................................................... 10
TARE Soft Key (F2) Function ............................................................. 12
PRINT Key Function........................................................................... 13
CLEAR Key Function ......................................................................... 14
REPORT Key Function ...................................................................... 14
Accessing Software Version ................................................................... 16
Setting Time and Date ............................................................................ 16
Error Messages ....................................................................................... 17
Error Messages from SensorCommTM ................................................ 17
Error Messages from the Ghost Feature ............................................ 17
911 Diagnostic Menu .......................................................................... 18
SCOMM Soft Key ............................................................................... 21
Ethernet 10/100 SMTP Option ................................................................ 25
Pages are numbered consecutively beginning with the cover page.

4Model 1310 Truck Scale In/Out Application User’s Manual
Power Input
Excitation
Operational Keys
Operational Annunciators
Display
Display Characters
Display rate
A to D Conversion Rate
Unit of Measure
Capacity Selections
Incremental Selections
Decimal locations
Displayed Resolution
Audio Output
Time and Date
Internal Resolution
Harmonizer™digital filtering
Memory
Standard input and outputs
Dimensions
Available Options
Fieldbus Network Interfaces
Operating Temperatures
Enclosure
Weight
Agencies
Universal 85-265 VAC, 50/60Hz, 75VA
10 Volts DC or 10 volts AC square wave capable of driving up to thirty-two 350-ohm weight
sensors. Indicator is also capable of driving QuartzellTM transducers
Zero, Tare, Print, Units, Select, Enter, Escape, Clear, 0-9/Alpha,
Decimal Point and Five Soft Keys labeled per selected operational routine.
Displayed symbols indicate motion, center of zero, unit of measure and more.
Model 1310—Dot graphic display, 5"W x 1.33"H provides images and up to eight lines of
weight and/or text. 240 x 64 dots cold cathode flourescent backlit, white on blue.
Application defined. 1.16" to 0.145" high.
Selectable, from 1 in 10 seconds to 10 times per second
60 times per second
Pounds, kilograms, grams, ounces, pounds and ounces and four programmable custom units
Up to 10,000,000 selectable
Multiples and sub multiples of 1, 2, 5
88888888 pick any location relative to division size
Up to 1 part in 10,000,000
Audio tone for key contact assurance or operational alarms
Battery protected real time clock is standard
1,000,000 counts analog, QuartzellTM transducer higher
Fully programmable to ignore noise and vibration
128K (expandable to 8MB)
Com 1: RS232, RS-485/422, QuartzellTM, SensorCommTM
Com 2: RS232, 20 mA current loop
Com 3: RS232, RS-485/422, QuartzellTM, SensorCommTM
Com 4: RS232, RS-485/422, QuartzellTM, SensorCommTM
(One bi-directional signal per port)
Four set point I/O ports via OPTO 22 I/O modules
1 Analog scale input
PS/2 Keyboard port
7.25" H x 11" W x 8.25" D (184 mm x 279 mm x 205 mm)
- Multiple analog scale inputs, up to seven additional
- Eight fully isolated, programmable analog outputs (selectable 0-20mA, 0-24mA, 4-20mA,
0-5VDC, 0-10VDC, ±5VDC, ±10VDC)
- Remote expanded control interface for TTL or solid state up to 64
- OPTO 22 Generation 4 I/O Modules
- Internal modem
- Memory Expansion - 1, 4, 5, 8 MB (battery backed SRAM)
- PC (AT) style alphanumeric keyboard
- Up to sixteen pulse counter inputs
- SensorCommTM Digital j-box
- TraxleTM total truck and axle weighing
Device NetTM, ProfiBus®, ControlNetTM, InterBus, ModBus Plus, Ethernet 10/100 (ModBus
TCP, TCP/IP (sockets), HTTP, SMTP, FTP, EtherNet/IP)
NTEP 14 to 104° F (-10 to 40° C), 10 to 90% relative humidity
Stainless steel wash down enclosure NEMA 4X
17 lb, 7.7 kg
NTEP Class III/IIIL:10,000d CC# 01-033 A1
FCC Class A
1310 Specifications

5
Model 1310 Truck Scale In/Out Application User’s Manual
About This Manual
Introduction
1310 Indicator
This manual covers the information you need to understand the operation of
your Model 1310 indicator with the Truck In/Out application installed.
Major sections of this manual are headed by titles in a black bar like Intro-
duction above. Subheadings appear in the left column. Instructions and text
appear on the right side of the page. Occasionally notes, tips, and special
instructions appear in the left column.
The 1310 is a stand alone or network capable weight indicator and process
controller. Built into the 1310 are the following standard features:
• 4 serial ports
• Time
• Date
• Stainless steel enclosure
• Large graphic display
The 1310 front panel is shown in Figure 1. The front panel includes the
following:
• Dot graphic display, 5"W x 1.33"H provides images and up to eight
lines of weight and/or text. 240 x 64 pixel cold cathode flourescent
backlit, white on blue
• Five variable function soft keys (F1-F5)
• Alphanumeric keypad
•SELECT key
•UNITS key
•PRINT key
•TARE key
•ZERO key
•C (Clear) key, Power Off/On
•ESC (Escape) key
•ENTER key
• Decimal point key

6Model 1310 Truck Scale In/Out Application User’s Manual
The keys on the front panel of the 1310 are of two types, hard keys and soft
keys. Hard keys are labeled directly and soft keys are labeled F1-F5. If a
soft key has a function, its label appears at the bottom of the display. Soft
keys function differently at different times and their labels change as
needed.
Below are brief descriptions for each of the hard key functions:
Repeatedly press the SELECT key to scroll through the
available weight reading displays. (Examples - gross,
net, tare, minimum, maximum, etc.)
For alpha entries, this key toggles UPPER/lower case
entry (if Lowercase Enable is turned on in the configura-
tion). If lower case is selected, "abc" will appear in the
upper right of the display.
Press the UNITS key to scroll through the available
units of measure (lb, kg, oz, etc.).
1310 Front Panel
Front Panel Keys
Hard Keys
Main Display
Figure 1
1310 Front Panel
The main display is a 240 x 64 dot, dot-addressable, vacuum fluorescent
display. The ability to address each of the dots individually makes this
display nearly as versatile as a computer screen. It can display graphics,
words and numbers. This flexibility allows graphics and alphanumeric
characters to be displayed at the same time.
Plug the 1310 into an easily
accessible grounded outlet
only. Never use the unit
without an appropriate earth-
ground connection.
Any computer based system
should have a separate,
grounded power circuit. We
recommend one for the
1310.
A power surge suppression
unit is recommended between
the 1310 and AC outlet.
Use this key to toggle
UPPER and lower case
alpha characters, while
entering alphanumeric
characters.
To increase the contrast of the
display, press and hold the
DECIMAL POINT and 7keys
until the desired contrast is
reached. To decrease the
contrast of the display, press
and hold the DECIMAL POINT
and 1keys until the desired
contrast is reached.

7
Model 1310 Truck Scale In/Out Application User’s Manual
Press the PRINT key to send data to a connected
printer. By default this key performs a DOPRINT
command followed by a DOACCUM command.
Press the TARE key to tare the current gross weight,
then repeatedly press SELECT to scroll through the
tare, gross and net weight displays.
Press the ZERO key to establish a zero reference. A
center-of-zero icon will be displayed when the weight is
within ¼ division of zero. During motion an Mwill appear
below the center-of-zero icon.
Press the ESCAPE key to back out of menus or cancel
a numeric entry without accepting the value. Press and
hold the ESCAPE key for 3-5 seconds to gain access to
Password Entry Mode.
Press the C(Clear) key to clear values from the display
prompts. Press and hold the Ckey for five seconds to
power down the indicator.
Press the ENTER key to enter a keyed in value or
accept a displayed choice.
The alphanumeric keypad is for entering number and
alpha characters. If a display for entering numbers only
appears, you can key in the numbers using the keypad
normally.
If a display appears in which alpha or numeric charac-
ters can be entered, key function switches automatically
so that repeated pressing of one key causes the num-
ber to appear first, followed by the alpha characters in
descending order as labeled on the key. If you wait for
the cursor to appear on the display and press a key, a
new character is added to the previous one entered.
Soft keys are so-called because their function is not fixed. Function can
change as mode of operations change or as the program for your particular
setup changes.
There are five predefined soft keys used in the Truck In/Out application. See
Figure 1.
Soft Keys
If a display appears in which
alpha or numeric characters
can be entered, key function
switches automatically so
that repeated pressing of
one key causes the number
to appear first followed, by
the alpha characters in
descending order as labeled
on the key. If you wait for the
cursor to appear on the
display and press a key, a
new character is added to
the previous one entered.
If the indicator is powered down
via the ON/OFF/Clear key or
by sleep mode time-out, press
this key to power the indicator
back up.
ON/OFF
Clear
key

8Model 1310 Truck Scale In/Out Application User’s Manual
Overview
Truck Scale In/Out Application Introduction
Serial Port Configuration
The Truck Scale In/Out software application installed in the 1310 allows you
to automate truck weighing. You can track up to 500 different open transac-
tions and store up to 1,000 completed transactions. You can also store up to
4,000 tare weights.
Serial ports are configured for transmitting information to different devices;
printer, computer and remote display.
Serial port #1 is configured for use with WP-250, TM-295, WP-233, or
WP-234 printers. Configuration is 9600 baud, 8 data bits, no parity, no
handshake, basic control mode.
Serial port #2 is configured for use with a computer. Configuration is 9600
baud, 8 data bits, no parity, no handshake, basic control mode.
Serial port #3 is configured for use with the Weigh-Tronix flip digit remote
display. Configuration is 9600 baud, 8 data bits, no parity, no handshake,
basic control mode.
Serial port #4 is configured for use with the Truck Weigh PC software
program. Configuration is 9600 baud, 8 data bits, no parity, no handshake,
basic control mode.
The following data is stored for each open transaction and is included in the
open transaction report:
• Truck identification number (up to 16 alphanumeric characters)
• Inbound weight
• Time of inbound transaction
• Date of inbound transaction
The following data is stored for each completed transaction and is included
in the transaction report:
• Truck identification number (up to 16 alphanumeric characters)
• Inbound weight
• Time of inbound transaction
• Date of inbound transaction
• Outbound weight
• Time of outbound transaction
• Date of outbound transaction
The Tare database stores up to 4,000 tare weights. You can print tare
weight tickets using the PRINT key.
Serial port #3 is used to send the displayed weight to a Weigh-Tronix flip
digit remote display. The data is sent 1 times/second.
Open Transaction Database
Completed Transaction
Database
Tare Database
Remote Display
Data stored in the databases is
in calibration units.

9
Model 1310 Truck Scale In/Out Application User’s Manual
Operation
Follow these steps to perform truck in/out operations:
1. When the indicator is powered up you will see this screen. . .
2. Be sure scale is zeroed by pressing the ZERO key. After an inbound
truck comes onto the scale, press the IN key. . .
The inbound weight is stored in the OPEN database and the
screen below is displayed.
3. Key in up to 16 alphanumeric characters for the truck ID. You can enter
alphanumerics in several ways.
A) Use the CHR soft keys to scroll through the alphanumeric list
and move the cursor using the ADV and PREV soft keys.
B) Use the keypad on the 1310, following the directions for
alphanumeric entry in the Front Panel Keys section of this
manual.
C) Use an optional remote keyboard to enter the numbers and
alpha characters. With a remote keyboard attached, only
alpha entries are allowed from the front panel keys.
When you have entered the ID, press the ENTER key. . .
is displayed.
This is a friendly reminder to have a printer attached and ready to
print if you want to have an inbound ticket printed.
Inbound Procedure
Powerup
If you have an optional PS2-
style keyboard attached to the
indicator, below is a list of
keyboard key strokes and their
equivalent on the indicator:
Keyboard Indicator
ALT-S SELECT key
ALT-Z ZERO key
ALT-T TARE key
ALT-C C key (clear)
ALT-U UNITS key
ALT-P PRINT key
ALT-ESC Access to setup menu
ENTER ENTER key
or YES soft key
ESCAPE ESC key
or NO soft key
1..9 Numeric entry
A..Z Alphabet entry
F1..F5 F1..F5 key
F6 PRINT key
.Decimal point
YYES soft key
NNO soft key

10 Model 1310 Truck Scale In/Out Application User’s Manual
Outbound Procedure
4. Press YES and information, like in the Inbound ticket example at left, is
sent to the printer:
5. Press NO if you don't want the ticket printed. . .
The 1310 searches the OPEN database for the ID number. If the
ID number is found, see Abelow.
OR
If there is no previous use of this ID number, see B below.
A. The following is displayed:
Press 1 on the keypad to overwrite the current ID number. Press 2 to
abort the transaction. . .
If you choose to abort the transaction, the previously stored
information remains unchanged and the indicator returns to the
weight display.
If you choose to overwrite the previous information, the gross
weight on the scale is stored as the inbound weight and the
current time and date are stored as the inbound time and date.
After the information is stored, an inbound ticket is printed. See
sample in Figure 2.
B. The gross weight on the scale is stored as the inbound weight and the
current time and date are stored as the inbound time and date. After the
information is stored, an inbound ticket is printed. See sample at left.
1. Be sure scale is zeroed by pressing the ZERO key. After an outbound
truck stops on the scale, press the OUT key. . .
The following is displayed (your display may show a currently
active ID):
2. Key in up to 16 alphanumeric characters for the truck ID. You can enter
alphanumerics in several ways.
A) Use the CHR soft keys to scroll through the alphanumeric list
and move the cursor using the ADV and PREV soft keys.
INBOUNDINBOUND
INBOUNDINBOUND
INBOUND
TRUCK ID: BALC1254TRUCK ID: BALC1254
TRUCK ID: BALC1254TRUCK ID: BALC1254
TRUCK ID: BALC1254
WEIGHTWEIGHT
WEIGHTWEIGHT
WEIGHT : 1344: 1344
: 1344: 1344
: 1344
lblb
lblb
lb
TIMETIME
TIMETIME
TIME : 11:54:28: 11:54:28
: 11:54:28: 11:54:28
: 11:54:28
DATEDATE
DATEDATE
DATE : 11-12-01: 11-12-01
: 11-12-01: 11-12-01
: 11-12-01

11
Model 1310 Truck Scale In/Out Application User’s Manual
B) Use the keypad on the 1310, following the directions for
alphanumeric entry in the Front Panel Keys section of this
manual.
C) Use an optional remote keyboard to enter the numbers and
alpha characters. With a remote keyboard attached, only
alpha entries are allowed from the front panel keys.
When you have entered the truck ID, press the ENTER key. . .
is displayed.
This is a friendly reminder that if you want to have an outbound
ticket printed, you must have a printer attached and ready to print.
3. Press YES if you want the ticket printed. Press NO if you don't want the
ticket printed. . .
The 1310 searches the OPEN database for the ID number. If the
number is not found, the display informs you of that fact and
returns to the weight display.
If the number is found, the outbound weight, date and time are
stored in the transaction database and an outbound ticket is
printed (if you have chosen to print the ticket). See example in
Figure 2.
Figure 2
Outbound ticket sample
OUTBOUNDOUTBOUND
OUTBOUNDOUTBOUND
OUTBOUND
TRUCK ID: BALC1254TRUCK ID: BALC1254
TRUCK ID: BALC1254TRUCK ID: BALC1254
TRUCK ID: BALC1254
INBOUND WEIGHTINBOUND WEIGHT
INBOUND WEIGHTINBOUND WEIGHT
INBOUND WEIGHT: 1344: 1344
: 1344: 1344
: 1344
lblb
lblb
lb
INBOUND TIMEINBOUND TIME
INBOUND TIMEINBOUND TIME
INBOUND TIME : 11:54:28: 11:54:28
: 11:54:28: 11:54:28
: 11:54:28
INBOUND DATEINBOUND DATE
INBOUND DATEINBOUND DATE
INBOUND DATE : 11-12-01: 11-12-01
: 11-12-01: 11-12-01
: 11-12-01
GROSS WEIGHTGROSS WEIGHT
GROSS WEIGHTGROSS WEIGHT
GROSS WEIGHT : 3485: 3485
: 3485: 3485
: 3485
lblb
lblb
lb
TARE WEIGHTTARE WEIGHT
TARE WEIGHTTARE WEIGHT
TARE WEIGHT : 1344: 1344
: 1344: 1344
: 1344
lblb
lblb
lb
NET WEIGHTNET WEIGHT
NET WEIGHTNET WEIGHT
NET WEIGHT : 2141: 2141
: 2141: 2141
: 2141
lblb
lblb
lb
OUTBOUND WEIGHT: 3485OUTBOUND WEIGHT: 3485
OUTBOUND WEIGHT: 3485OUTBOUND WEIGHT: 3485
OUTBOUND WEIGHT: 3485
lblb
lblb
lb
OUTBOUND TIMEOUTBOUND TIME
OUTBOUND TIMEOUTBOUND TIME
OUTBOUND TIME : 11:58:43: 11:58:43
: 11:58:43: 11:58:43
: 11:58:43
OUTBOUND DATEOUTBOUND DATE
OUTBOUND DATEOUTBOUND DATE
OUTBOUND DATE : 11-12-01: 11-12-01
: 11-12-01: 11-12-01
: 11-12-01

12 Model 1310 Truck Scale In/Out Application User’s Manual
TARE Soft Key (F2)
Function
When you are given a num-
bered list to choose from, press
the number key on the number
keypad to select your choice.
The TARE soft key allows you to add tare weights to the TARE database.
You can recall and edit existing tare weights.
1. Press the TARE soft key (F2). . .
If you press 1 to choose Enter Tare Weight, see Step 2 below.
If you press 2 to Recall Stored Tare, see Step 7 below.
2. When you press 1. . .
is displayed.
3. Key in a tare number to store the tare weight in. This must be a number
between 0 and 3999. Press the ENTER key. . .
If that number already has a tare weight stored in it, the following
is displayed, showing the tare number and current tare weight:
If you press 1, go to step 4.
If you press 2, skip to step 6.
4. When you press 1. . .
is displayed.
5. Key in the weight and press ENTER. . .
The tare weight is stored under that tare number and the display
returns to a net weight display with that tare value active.

13
Model 1310 Truck Scale In/Out Application User’s Manual
6. When you press 2. . .
The operation is aborted and the screen returns to the following:
7. When you press 2 to recall a tare number. . .
is displayed.
8. Key in the tare number (0-3999) and press ENTER. . .
If no tare weight exists for this tare number, the display briefly
informs you of this and then returns to the weight display.
If a weight exists for this tare number, the display briefly shows
the tare number and tare weight, then display returns to a net
weight display with that tare value active.
The PRINT key allows you to print a tare ticket. The tare ticket includes the
tare number, gross weight, tare weight, net weight, time and date. A ex-
ample is shown in Figure 3 below.
See the section below to
generate a print with a stored
tare weight.
PRINT Key Function
TARE TRANSACTIONTARE TRANSACTION
TARE TRANSACTIONTARE TRANSACTION
TARE TRANSACTION
TARE NUMBERTARE NUMBER
TARE NUMBERTARE NUMBER
TARE NUMBER : 3999: 3999
: 3999: 3999
: 3999
lblb
lblb
lb
GROSS WEIGHTGROSS WEIGHT
GROSS WEIGHTGROSS WEIGHT
GROSS WEIGHT : 3485: 3485
: 3485: 3485
: 3485
lblb
lblb
lb
TARE WEIGHTTARE WEIGHT
TARE WEIGHTTARE WEIGHT
TARE WEIGHT : 60: 60
: 60: 60
: 60
lblb
lblb
lb
NET WEIGHTNET WEIGHT
NET WEIGHTNET WEIGHT
NET WEIGHT : 3425: 3425
: 3425: 3425
: 3425
lblb
lblb
lb
TIME: 11:58:43TIME: 11:58:43
TIME: 11:58:43TIME: 11:58:43
TIME: 11:58:43
DATE: 11-12-01DATE: 11-12-01
DATE: 11-12-01DATE: 11-12-01
DATE: 11-12-01
Figure 3
Tare ticket sample

14 Model 1310 Truck Scale In/Out Application User’s Manual
CLEAR Key Function The CLEAR key allows you to delete information from one or more of the
databases.
1. Press the CLEAR key. . .
The following is displayed:
2. Press 1, 2 or 3. . .
You are asked if you really want to do this. If you choose NO, the
display returns to the weight display. If you choose YES the
database selected is cleared of all data. When you choose 3, you
delete both the completed transaction and open transaction
databases.
OR
Press 4. . .
The display returns to the weight display with no data deleted.
The REPORT key allows you to upload the contents of the completed or
open databases to a computer through serial port 2. The reports are in a
comma-delimited format.
Below is an example of the data transmitted from the open transaction
database (truck ID, inbound weight, inbound time, inbound date):
1,3485,12:01:45,11-12-01
11,3485,12:01:51,11-12-01
111,3485,12:01:55,11-12-01
1111,3485,12:02:01,11-12-01
11111,3485,12:02:06,11-12-01
15,3485,12:02:12,11-12-01
16,3485,12:02:17,11-12-01
17,3485,12:02:21,11-12-01
89,4015,12:02:27,11-12-01
125,4486,12:02:34,11-12-01
115,3938,12:02:44,11-12-01
4589,3551,12:02:50,11-12-01
47,3551,12:02:55,11-12-01
4789,3183,12:03:07,11-12-01
789,4523,12:03:14,11-12-01
456,4263,12:03:18,11-12-01
REPORT Key Function
When you are given a num-
bered list to choose from, press
the number key on the number
keypad to select your choice.

15
Model 1310 Truck Scale In/Out Application User’s Manual
Below is an example of the data transmitted from the completed transaction
database (truck ID, inbound weight, inbound time, inbound date, outbound
weight, outbound time, outbound date):
1,3485,12:01:45,11-12-01,5004,12:04:52,11-12-01
11,3485,12:01:51,11-12-01,5004,12:05:00,11-12-01
111,3485,12:01:55,11-12-01,5004,12:05:05,11-12-01
1111,3485,12:02:01,11-12-01,5004,12:05:12,11-12-01
11111,3485,12:02:06,11-12-01,5004,12:05:19,11-12-01
15,3485,12:02:12,11-12-01,5004,12:05:26,11-12-01
16,3485,12:02:17,11-12-01,5004,12:05:32,11-12-01
17,3485,12:02:21,11-12-01,5004,12:05:37,11-12-01
89,4015,12:02:27,11-12-01,5004,12:05:41,11-12-01
125,4486,12:02:34,11-12-01,5004,12:05:46,11-12-01
115,3938,12:02:44,11-12-01,5004,12:05:52,11-12-01
4589,3551,12:02:50,11-12-01,5004,12:05:59,11-12-01
47,3551,12:02:55,11-12-01,5004,12:06:06,11-12-01
4789,3183,12:03:07,11-12-01,5004,12:06:12,11-12-01
789,4523,12:03:14,11-12-01,5004,12:06:25,11-12-01
456,4263,12:03:18,11-12-01,5004,12:06:32,11-12-01

16 Model 1310 Truck Scale In/Out Application User’s Manual
Accessing Software Version
The time may come when you are asked by a service technician what the
software version of your software is. There is a series of key strokes which
will bring that number up on the screen. Below are the instructions for
accessing this information.
1. Press and hold the ESCAPE key until the 1310 beeps.
2. Within five seconds, key in the number 111 and press ENTER.
3. Press the soft key labeled VIEW.
4. Press the soft key labeled VERS. The software version will appear on
the display.
Setting Time and Date
1. Press and hold the ESCAPE key until the Model 1310 beeps. . .
The display asks for a password and looks like the example
shown below:
2. Key in 111 and press ENTER. . .
A new soft key set appears.
3. Press the CLOCK soft key to access the time and date setting function.
4. The display shows the current hour value. If this is not correct key in a
new value and press ENTER or press ENTER to accept the current
value. . .
The display shows the minutes value.
5. Repeat step 4 for minutes, seconds, year, month and day. (The day of
the week is calculated automatically from the four digit year.)
6. Press the EXIT soft key to return to normal operating mode.

17
Model 1310 Truck Scale In/Out Application User’s Manual
Error Messages
Error Messages from
SensorCommTM
You may see the error messages listed in the table below. Also listed is a
description of the error and possible causes. These may help with servicing.
Error messages will appear in the upper right corner of the display window
as shown in the example of error message #8 shown below.
Error # Error Description of Error Possible Cause
1 Communications error SensorComm not responding -Cable
-SensorComm hardware failure
-1310 hardware falure
2 Power fault +Vin, +EXC, or -EXC has fallen out -Power supply failure
of tolerance. Voltage ±5%. -Cable
3 A to D overrange More than +5mV/V has been applied -Cable
to the A to D converter -Weight sensor failure
4 A to D underrange Less than -5mV/V has been applied -Cable
to the A to D converter -Weight sensor failure
5 A to D Initialization A to D converter not responding -Component failure
failure -Power supply problems
6 Weight sensor overrange The weight sensor output has -Abuse of scale
exceeded the configured amount. -Weight sensor failure
7 Weight sensor deadload The output of the weight sensor is -Gauging problem on the weight
shift warning greater than a configurable percent of sensorf
capacity since calibration -Mechanical issuse with the scale
8 Weight sensor deadload The output of the weight sensor has -Gauging problem on the weight
shift error increased more than a configurable sensor
percent of capacity since calibration -Mechanical issuse with the scale
9 Weight sensor stability The output of 1 or more weight -Mechanical issuse with the scale
sensor is not in the same range as -Weight sensor problem
the rest of the scale.
All error messages below which mention components
are referring to components within the SensorComm product.
Error Message from
the Ghost Feature
You may see an error message when the Ghost feature is enabled.
The display at left tells you the
Ghost option is functioning and that
Cell X has failed.

18 Model 1310 Truck Scale In/Out Application User’s Manual
911 Diagnostic Menu
The 1310 has an emergency help menu with a password of 911 to help you
diagnose problems with SensorComm components. Following are the
instructions you need to access this menu and explanations of each part of
the menu that pertain to the SensorComm option. Figure 4 shows a flow
chart of the soft keys in the 911 menu.
Figure 4
Flowchart of soft keys in the Test menu
Hold the ESCAPE key for 5 seconds then key in 911 at the prompt and
press ENTER. The following is displayed:
This manual covers the infor-
mation needed to use and
understand SensorComm. For
information on the soft keys not
covered in this manual, see the
1310 Service Manual
PN 29750-0019.

19
Model 1310 Truck Scale In/Out Application User’s Manual
These softkeys appear:
KEYPAD This test lets you check each front panel key for proper opera-
tion. Follow the instructions on the display.
SCALE Press this soft key to view weight sensor outputs. Disabled
when SensorComm active.
SERIAL Use this to test your ports. Select Port #1 through 4 then short
the TX and RX on the selected port. The display will change
from NO LOOP to LOOP indicating the port is good. Jumper
RTS to CTS to test the handshake lines.
MORE Accesses the following keys:
INPUT Allows you to Activate/Deactivate any input setpoint
device such as a switch or contact closure remotely and
monitor it with this menu.
OUTPT Allows you to Activate/Deactivate any output setpoints
to verify correct hardware operation during installation or
for troubleshooting purposes.
DISP This test continuously cycles the display through a test
pattern.
SCOMM Present only if SensorCommTM is active. It accesses the
SensorComm diagnostics which are explained the
following section, SCOMM Soft Key.
MORE Accesses the following keys:
NET This diagnostic will only appear if a network option card
is installed. Follow the instructions on the display. For
more information reference the 1310 Network Installa-
tion Guide PN29806-0013.
Inputs and outputs have to be
defined in the WT-BASIC
program for them to work.

20 Model 1310 Truck Scale In/Out Application User’s Manual
MODM Appears only if modem is enabled by a SimPoser
program. The display will show Port #, Status (see list at
left), User configuration information.
TRAFF Press this soft key to see the System Counter Menu.
This shows you the traffic, overload, and underload
counter values. See example below.
If the scale experiences a load exceeding 105% of
capacity, an overload event is logged. Press the OVER
soft key to see the log of overloads. Example below.
Press the PREV or NEXT soft keys to scroll through the
list of overload event times and dates. Press the
CLEAR soft key to clear the displayed event.
If the scale experiences a negative weight exceeding
105% of capacity, an underload event is logged. Ex-
ample below.
Press the PREV or NEXT soft keys to scroll through the
list of overload event times and dates. Press the
CLEAR soft key to clear the displayed event.
The traffic counter increments when weight exceeds the
configured trigger point (% of scale capacity). (See the
Service Manual for configuration information.) For the
next weightment to increment the counter, the weight
must fall below the configured re-arm point (% of scale
capacity).
Modem status list:
1 = initialize
2 = set auto answer
3 = set user config
4 = port ready
5 = dialing
6 = error
7 = connected
8 = disconnected
9 = initialize 2