AVGear AVG-UHD4K-44 User manual

AVG-UHD4K-44
The AVG-UHD4K-44 4x4 HDMI Matrix Switcher
is a professional 4x4 HDMI Matrix Switcher that
is capable of receiving up to 4 HDMI 2.0 &
HDCP 2.2 compliant signals and outputting 4
HDMI 1.4 & HDCP 1.4 compliant signals.
Features
 4x4 HDMI matrix with 4 de-embedded
HDMI audio ports
 HDMI input ports: supports HDMI 2.0,
supports signals up to 4K x 2K @
60Hz & 1080p 3D, backwards
compatible with lower HDMI
standards, HDCP 2.2 compatible
 HDMI output ports: support HDMI 1.4,
capable of transmitting 2560x1080
(60Hz) signals, compliant with lower
HDMI standards, HDCP1.4
compatible
 Transmits 4K x 2K @ 60Hz signal up
to 15m
 SPDIF ports for de-embedded HDMI
audio output
 Powerful EDID management
 Controllable via front panel button, IR,
RS232 & optional TCP/IP
 LCD screen shows real-time I/O
connection status
 Convenient firmware upgrades
through Micro USB port

AVG-UHD4K-44
PLEASE READ THIS PRODUCT MANUAL CAREFULLY
BEFORE USING THIS PRODUCT.
This manual is only for operation instruction only, and
is not to be used in a maintenance capacity. The
functions described in this version are current as at
September 2015. Any changes of functions and
operational parameters will be updated in future
manual versions. Please refer to your dealer for the
latest product details.
Version 1.0 1/9/15

AVG-UHD4K-44
SAFETY OPERATION GUIDE
In order to guarantee the reliable operation of the equipment and safety of the
user, please abide by the following procedures in installation, use and
maintenance:
1. The system must be earthed properly. Please do not use two blade plugs
and ensure the AC power supply ranges from 100v to 240v and from 50Hz
to 60Hz.
2. Do not install the switcher in an environment where it will be exposed to
extreme hot or cold temperatures.
3. This unit will generate heat during operation, please ensure that you allow
adequate ventilation to ensure reliable operation.
4. Please disconnect the unit from mains power if it will be left unused for a
long period of time.
5. Please DO NOT try to open the casing of the equipment, DO NOT attempt to
repair the unit. Opening the unit will void the warranty. There are high
voltage components in the unit and attempting to repair the unit could result
in serious injury.
6. Do not allow the unit to come into contact with any liquid as that could result
in personal injury and or product failure.

AVG-UHD4K-44
TABLE OF CONTENTS
Introduction ..............................................................................................................1
Introduction to the AVG-UHD4K-44..............................................................1.1
Features.......................................................................................................1.2
What’s in the Box........……………………………………………………………………2
Product Appearance of the AVG-UHD4K-44..........................................................3
Front Panel...................................................................................................3.1
Rear Panel....................................................................................................3.2
System Connection..................................................................................................4
Usage Precautions.......................................................................................4.1
Connection Diagram.....................................................................................4.2
Connection Procedure..................................................................................4.3
System Applications.....................................................................................4.4
System Operations...................................................................................................5
IR Control.....................................................................................................5.1
RS232 Control..............................................................................................5.2
Installation/Removal of the RS232 Control Software......................5.2.1
Basic Settings.................................................................................5.2.2
RS232 Communication Commands................................................5.2.3
EDID Management.........................................................................5.2.4
Via RS232 commands............................................................5.2.4.1
Via 4-pin EDID DIP switcher...................................................5.2.4.2
TCP/IP Control .............................................................................................5.3
Control Modes ................................................................................5.3.1
Control Via TCP/IP Control.............................................................5.3.2
Control Via GUI...............................................................................5.3.3
Scene Menu .........................................................................5.3.3.1
Control Menu.........................................................................5.3.3.2
Configuration Properties........................................................5.3.3.3
TCP/IP Configuration......................................................................5.3.4
GUI Update.....................................................................................5.3.5
Firmware Update through USB port .............................................................5.4
Specifications...........................................................................................................6
Panel Drawing ..........................................................................................................7
Troubleshooting & Maintenance.............................................................................8

AVG-UHD4K-44
1. Introduction
1.1.Introduction to the AVG-UHD4K-44
The AVG-UHD4K-44 Matrix Switcher is a professional 4x4 HDMI Matrix Switcher
that is capable of receiving up to 4 HDMI 2.0 & HDCP 2.2 compliant signals and
outputting 4 HDMI 1.4 & HDCP 1.4 compliant signals.
1.2.Features
4x4 HDMI matrix with 4 de-embedded HDMI audio ports
HDMI input ports: supports HDMI 2.0, supports signals up to 4K x 2K @ 60Hz &
1080p 3D, compliant with lower HDMI standards, HDCP 2.2 compatible
HDMI output ports: supports HDMI 1.4, capable of transmitting 2560x1080
(60Hz) signals, compliant with lower HDMI standards, HDCP 1.4 compatible
Transmits 4K x 2K @ 60Hz signal up to 15m
SPDIF ports for de-embedded HDMI audio outputs
Powerful EDID management
Controllable via front panel button, IR, RS232 & optional TCP/IP
LCD screen shows real-time I/O connection status
Convenient firmware upgrades through Micro USB port
Easy installation with rack-mounting design

AVG-UHD4K-44
2. What’s in the Box
1 x AVG-UHD4K-44
2 x Mounting ears (6 x Screws)
1 x Pluggable Terminal Block
1 x IR Receiver
1 x Power Adapter (DC 12V/2A)
4 x Plastic Cushion Feet
1 x IR Remote
1 x User Manual
Note: Please confirm if the product and the accessories are all included, if not,
please contact your dealer.

AVG-UHD4K-44
3. Product Appearance of the AVG-UHD4K-44
3.1. Front Panel
No. Name Description
① Power
Indicator
Illuminates red when power is on
Turns green in standby mode
Blinks red when Firmware is upgrading
② LCD Screen Displays real-time operation status
③ OUTPUTS Output selection buttons, press the buttons to switch input
cyclically to the output
④ Power Press to power on/off the switcher
Note: Pictures shown in this manual are for reference only.
3.2.Rear Panel
No. Name Description
① INPUTS HDMI input ports, 4 in total, connect with HDMI sources
② OUTPUTS SPDIF: audio output ports for de-embedded HDMI
audio, 4 in total
HDMI: 4 in total, connect with HDMI displays
1
2
3
4
ON DIP
FIRMWARE
DC 12V
TCP/IPEDID IR IN
On
Off
1 2 3 4
1
0
RS232
Tx Rx
SPDIF
4
3
211 2 3 4
SPDIFSPDIFSPDIF
INPUTS OUTPUTS CONTROL
1
2
3
4
ON DIP
FIRMWARE TCP/IPEDID IR IN
On
Off
1 2 3 4
1
0
RS232
Tx Rx
CONTROL

AVG-UHD4K-44
③ Control
a) Firmware: Micro USB port for firmware upgrade
b) EDID Switcher: 4-pin EDID DIP switchers to set
EDID data, “1” stands for “On”, “0” stands for “Off”.
Refer to 5.2.4 EDID Management for more detials
c) RS232: Serial control port, connect with control
device
d) IR IN: input port for IR control signal, connect with
IR receiver
e) TCP/IP: (optional) TCP/IP port for unit control
④ DC 12V Connect with DC 12V 2A power adaptor
⑤ Ground Connect to ground
Note: Pictures shown in this manual are for reference only.

AVG-UHD4K-44
4. System Connection
4.1 Usage Precautions
1. System should be installed in a clean environment with temperature and humidity
maintained to within equipment specifications.
2. All of the power switches, plugs, sockets and power cords should be insulated
and safe.
3. All devices should be connected before power is turned on.
4.2 Connection Diagram
Figure 4- 1 Connection diagram
4.3 Connection Procedure
Step1. Connect HDMI sources (e.g. DVD) to HDMI INPUTS with HDMI cables.
Step2. Connect HDMI displays (e.g. HDTV) to HDMI OUTPUTS with HDMI cables.
Step3. Connect speakers/ amplifiers to the AUDIO OUTPUTs with audio cables.
Step4. Connect the RS232 ports of control device (e.g. a PC) and AVG-UHD4K-44
to enable serial control.
Step5. Connect the TCP/IP ports of control device (e.g. a PC) and AVG-UHD4K-
44 to enable IP control.
Step6. Insert an IR receiver to the IR IN port to enable IR control.
Step7. Plug a DC 12V power adapter to the power port of 4x4 HDMI Matrix
Switcher.
Step8. When connecting to HDMI 2.0 sources, make sure the HDMI cable is
compliant with HDMI 2.0 to ensure reliable transmission.
Step9. Connect amplifiers that are capable to decode HDMI audio to the SPDIF
ports.
Speaker
PC
DVD
Laptop
HDTV
HDTV

AVG-UHD4K-44
4.4 System Applications
Reliable performance for control and transmission makes the AVG-UHD4K-44 ideal
for use in residential, IT, signal monitoring, big screen displays, conference systems,
television broadcast, education, banking and security institutions etc.

AVG-UHD4K-44
5. System Operations
5.1 IR Control
Connect an IR receiver to the IR IN port of the switcher, then users can control it
through the included IR remote. Here is a brief introduction to the IR remote:
Figure 5- 1 IR Remote
Standby: Enter/exit standby mode
INPUTS: Buttons for input selection
OUTPUTS: Buttons for output
selection
I/O Switch Format: INPUT + OUTPUT
5.2 RS232 Control
5.2.1 Installation/removal of RS232 Control Software
Installation Copy the control software file to the computer connected with 4x4
HDMI Matrix Switcher.
Removal Delete all the control software files in corresponding file path.
5.2.2 Basic Settings
Firstly, connect 4x4 HDMI Matrix Switcher with necessary input devices and output
devices. Then, connect it with a PC using an RS232 control software program.
Double-click the software icon to run this software.
Here we take the software CommWatch.exe as an example. The icon is shown as
below:
Figure 5- 2 Icon of CommWatch
The interface of the control software is shown as below:

AVG-UHD4K-44
Figure 5- 3 Control Interface of CommWatch
Set the parameters (baud rate, data bit, stop bit and parity bit) correctly to ensure
reliable RS232 control.
5.2.3 RS232 Communication Commands
1) Case-sensitive.
2) “[“, “]” in the commands are for easy recognition only and not necessary in real
operations. Other symbols including “.”, “,”, “/”, “%”, “;”, “^”. are parts of the
commands.
3) Feedbacks listed in the column “Feedback Example” is only for reference,
feedbacks may vary according to different operations.
4) Dial the EDID switcher to “1111” before sending commands pertaining to software
EDID management (with grey background). Refer to 4.4 EDID Management for
detailed information.
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none
Command Function Feedback
Example
System Commands
/%Lock; Lock the front panel buttons. System Locked!
/%Unlock; Unlock the front panel buttons. System Unlock!
/^Version; Query the firmware version VX.X.X
/:MessageOff; Turn off command feedback from
the com port. It will only show /:MessageOff;
Parameter
Monitoring area,
indicates whether
the command sent
Command

AVG-UHD4K-44
Command Function Feedback
Example
commands like “SWITCH OK!”.
/:MessageOn; Turn on command feedback from
the com port. /:MessageOn;
/:FeedbackON; Enable command feedback on
LCD monitor on the front panel
(default). /:FeedbackON;
/:FeedbackOFF; Disable command feedback on
LCD monitor on the front panel
(default). /:FeedbackOFF;
Operation Commands
Undo. Cancel the previous operation. Undo Ok!
Demo.
Switch to the “demo” mode,
convert input and output in turn
like 1B1, 1B2, …4B3,4B4, 1B1…
and so on.The switching interval is
2 seconds.
Switch to normal mode by
pressing any front panel button or
sending any other command
Demo Mode
[x]All. Transfer signal from input x to all
outputs 1 To All.
All#. Transfer all inputs to
corresponding outputs,like 1->1, 2-
>2… All Through.
[x]#. Transfer signal from input x to
output x. 1 Through.
All@. Switch on all outputs. All Open.
[x]@. Switch on output x. 1 Open.
All$. Switch off all outputs, but except
coaxial outputs for digital audio. All Closed.
[x]$. Switch off output x. 1 Closed.
[x]B[y1],[y2],[y3]. Transfer AV signal from input x to
output y1, y2, y3 1B2
BlackscreenON[x]. Switch on input x. BlackscreenON1.
BlackscreenOFF[x]. Switch off input x. BlackscreenOFF1.
Save[y]. Save the present operation status
to preset command y, y=0~11. Save To F1

AVG-UHD4K-44
Command Function Feedback
Example
Recall[y]. Recall preset command y,
y=0~11. Recall From F1
Clear[y]. Clear preset command y, y=0~11. Clear F1
EDIDG[x]. Get EDID data from output x and
display it on com port.
EDIDM[X]B[y].
Enable input x to learn the EDID
data from output y. If the EDID
data is not available, the matrix
will set it to initial EDID data.
EDIDM3B1
EDIDC[x]B[y]. Capture the EDID data of output x
and save it as No.y EDID, y=1~15 EDIDC3B1
EDIDExtract[x][y]. Recall No.y EDID data saved
through COM port to input x,
y=1~15 Pick up success
UpgradeSoftwareEDID[y]. Save the EDID data to No.y EDID,
recall the EDID by sending
command EDIDExtract[x][y].
Please send the
EDID file
Upgrade success
EDIDUpgrade[x].
Upgrade the EDID data of input x
(x=1~4: upgrade the EDID of
single input; x=9: upgrade the
EDID of all inputs)
Send EDID file (.bin) within 10
seconds.
Please send the
EDID file
Upgrade success
UpgradeIntEDID[x].
Upgrade embedded EDID data
No.x, x=1~10. (Refer to 4.4
EDID
Management
for detailed
information of embedded
EDID
data)
Send EDID file (.bin) within 10
seconds.
Please send the
EDID file

AVG-UHD4K-44
Command Function Feedback
Example
EDID/[x]/[y].
Recall embedded EDID data No.y
to input x, y=1~10
y=1~10 EDID information
1 720P 2D 5.1CH
2 720P 3D 5.1CH
3 720P 2D 2CH
4 720P 3D 2CH
5 1080P 3D 5.1CH
6 1080P 2D 5.1CH
7 1080P 3D 2CH
8 1080P 2D 2CH
9 2016P 2D 5.1CH
10 2016P 2D 2CH
EDID/4/3
EDIDPCM[x]. Set the audio of input x to PCM in
EDID database. EDIDPCM1
EDIDH[x]B[y].
Copy the EDID data from output x
to input y
If the EDID data is available and
the audio part supports not only
PCM format, then force-set it to
only support PCM. If the EDID
data is not available, it will set to
initial EDID.
EDIDH1B1
PWON. Work normally. PWON
STANDBY.
Enter standby mode.
(Return to normal mode via front
panel buttons/ any other
command/ IR remote)
STANDBY
/%[x]:[y].
Manage HDCP status of outputs
“x” stands for output port, can be
1~4 or ALL. When x=ALL, it
means manage HDCP status of all
outputs.
“y” stands for HDCP status, can
/%ALL:0.

AVG-UHD4K-44
Command Function Feedback
Example
be 1 (with HDCP) or 0 (not with
HDCP).
%0801. Enable auto HDCP management
(HDCP Active) %0801.
%0911. Reset to factory default. (Switch mode: all through; scene/
HDCP status remains the same) Factory Default
DigitAudioON[x].
Enable the SPDIF audio output of
output x.
x=1~4, enable the SPDIF audio
output of single output port.
x=9, enable the SPDIF audio
output of all output ports.
DigitAudio ON
with Output 4
DigitAudioOFF[x].
Disable the SPDIF audio output of
output x.
x=1~4, disable the SPDIF audio
output of single output port.
x=9, disable the SPDIF audio
output of all output ports.
DigitAudio OFF
with Output 4
Query Commands
Status[x]. Check the input channel for output
x AV: 1->1
Status. Check the input channel for all
outputs
AV:1->1
…
AV: 4-> 4
%9961. Return the keylock status. System Unlock!/System
Locked!
%9962. Check the power status PWON
%9963. Check the audio format of EDID
database for input x
IN1: PCM
…
IN4: PCM
%9964. Check the IP and subnet mask of
the switcher.
IP 192.168.0.178
SB 255.255.255.0
DHCP 0
%9971.
Query connection status for all
inputs, N means there is no
source, Y means there is
connected source.
In 1 2 3 4
Connect N Y Y N
%9972. Query connection status for all Out 1 2 3 4

AVG-UHD4K-44
Command Function Feedback
Example
outputs, N means there is no
display, Y means there is
connected display.
Connect Y Y N N
%9973. Check the inputs HDCP status, N means it’s not with HDCP, Y
means it’s with HDCP.
In 1 2 3 4
HDCP N Y Y N
%9974. Check the outputs HDCP status, N means it’s not with HDCP, Y
means it’s with HDCP.
Out 1 2 3 4
HDCP N Y Y N
%9975. Check the I/O switch status. In 1 2 3 4
Out 1 2 3 4
%9977. Check the status of digital audio of all outputs, N is for “off”, Y is for
“on”.
Out 1 2 3 4
Audio N N Y Y
5.2.4 EDID Management
The AVG-UHD4K-44 ships with a convenient EDID management table to facilitate
effective communication between the displays and sources.
In factory default status (Status: 0000), the AVG-UHD4K-44 passes through the
signals directly, input & output devices process the signal automatically. You can
recall other saved EDID data by adjusting the 4-pin EDID DIP switcher or sending
the corresponding RS232 commands.
5.2.4.1 Via RS232 commands
Dial the switchers to “1111” to enable software EDID management.
Recalling embedded EDID data:
Send command “EDID[X]B[y].” to enable the input to recall the embedded EDID
data of the AVG-UHD4K-44 . For example, send “EDID[4]B[3]” , the INPUT device
(4) will gain embedded EDID data is that 720P 2D 2CH.
EDID Copy:
Send the command “EDIDM[X]B[y].” to enable the input to copy the EDID data of a
display. For example, send “EDIDM[1]B[4]” , the INPUT device (1) will gain the
EDID data from OUTPUT device(4).
Program Custom EDID data:
Copy custom EDID data (.bin) to the control device (e.g. a PC) and program the data
into the device by sending the command EDIDUpgrade[x].

AVG-UHD4K-44
Refer to 4.2.3 RS232 Communication Commands for more EDID management
commands (with grey background).
5.2.4.2 Via 4-pin EDID DIP switcher
Beside the software managed EDID table, the AVG-UHD4K-44 has a 4-pin EDID
DIP switcher to manage EDID. Select the switches to recall corresponding EDID
data
Embedded EDID data: 10 sets in total, the chart below illustrate the 10
Embedded EDID data options.
Custom EDID data: max of 3 sets
The chart below shows switcher status for custom EDID No.12~14.
No.
Switcher Status
EDID information
Embedded EDID data
1 0001 720P 2D 5.1CH
2 0010 720P 3D 5.1CH
3 0011 720P 2D 2CH
4 0100 720P 3D 2CH
5 0101 1080P 3D 5.1CH
6 0110 1080P 2D 5.1CH
7 0111 1080P 3D 2CH
8 1000 1080P 2D 2CH
9 1001 2016P 2D 5.1CH
10 1010 2016P 2D 2CH
Custom EDID data
12 1100 Customizable
13 1101 Customizable
14 1110 Customizable
Note:
1) EDID information listed in the above chart is factory default data. Embedded EDID
data can be updated by sending the command UpgradeIntEDID[x]..
2) Embedded EDID data can also be recalled via command EDID/[x]/[y]..
5.3 TCP/IP Control
5.3.1 Control Modes
TCP/IP default settings: IP is 192.168.0.178, Gateway is 192.168.0.1, and Serial
Port is 8080. IP settings can be changed as needed, Serial Port cannot be changed.
Controlled by a single PC
Connect a computer to the TCP/IP port of the AVG-UHD4K-44, and set its network
subnet to the same as the default IP of the Unit (192.168.0.178).

AVG-UHD4K-44
Figure 5- 4 Modify the IP of PC
Controlled by PC(s) in LAN
The AVG-UHD4K-44 can be connected with a router to make up a LAN with the
PC(s), this allows it to be able to be controlled in a LAN. When controlling in this
manor, just make sure that the AVG-UHD4K-44’s network subnet is the same as the
routers. Please connect as per the following figure for LAN control.
Figure 5- 5 Connect to LAN
Step1. Connect the TCP/IP port of the AVG-UHD4K-44 to an Ethernet port of the PC
with twisted pair.
Step2. Set the PC’s network subnet to the same as the Matrix Switcher. Please
remember the PC’s original network subnet setting.
Step3. Set the AVG-UHD4K-44’s network subnet to the same as the router.
Step4. Set the PC’s network subnet to the original setting.
Step5. Connect the AVG-UHD4K-44 and PC(s) to the router. In the same LAN,
each PC is able to control the AVG-UHD4K-44 asynchronously.
Control is then possible via the TCP/IP communication software.
5.3.2 Control 4x4 HDMI Matrix Switcher via TCP/IP communication software
1) Connect a computer with TCP UDP software to the AVG-UHD4K-44. Open the
TCP UDP software (or any other TCP/IP communication software) and create a
connection, enter the IP address and port of AVG-UHD4K-44 (default IP:
Same
network
subnet as
the switcher

AVG-UHD4K-44
192.168.0.178, port:8080):
Figure 5- 6 Connect to TCPUDP
2) Enter commands in designated area to control 4x4 HDMI Matrix Switcher, see as
below:
Figure 5- 7 Control interface of TCPUDP
5.3.3 Control 4x4 HDMI Matrix Switcher via web-based GUI
The 4x4 HDMI Matrix Switcher can also be controlled via a web-based GUI. It allows
users to interact with the 4x4 HDMI Matrix Switcher through graphical icons and
visual indicators.
Type 192.168.0.178in your browser, it will enter the log-in window as shown below:
Here you will receive
the feedback after a
command is sent.
Enter your command here.
Commands are the same the RS232
commands listed in4.2.3 RS232
Communication Commands