AVGear AVG-TMX44PRO User manual

AVG-TMX44PRO
The TMX44PRO is a professional 4K 4x4
HDBaseT Matrix Switcher that accommodates 4
HDMI IN, 4 HDBT with 2 mirrored HDMI outputs, 4
Digital Audio outputs and 4 Analogue audio
outputs. HDMI inputs are selected by the front
touch panel, IR, RS232 and IP.
Features:
Supports 4Kx2K@60Hz & 1080p 3D
signals.
Transmit 4Kx2K signal for 26ft (8m) via
HDMI port, 131ft (40m) via HDBaseT
port
Transmit 1080p signal for 230ft (70m)
via HDBaseT port
Features PoH technology, providing
power for HDBaseT Receivers
HDCP2.2 compatible, supports manual
HDCP management and auto-detecting
LCD screen shows real-time I/O
connection status, switching status,
HDCP status, and output resolution
Controllable via the front touch panel,
RS232, IR and TCP/IP
Supports bi-directional IR & RS232
control
Built-in GUI for TCP/IP control
Input and output mapping is
automatically stored and recalled when
the unit is powered on and off and in the
event of a power outage.
Supports firmware upgrades through
the Micro USB port
Easy installation with rack-mounting
design

AVG-TMX44PRO
PLEASE READ THIS PRODUCT MANUAL CAREFULLY
BEFORE USING THIS PRODUCT.
This manual is only for operational instruction only,
and not to be used in a maintenance capacity. The
functions described in this version are current as at
February 2017. Any changes of functions and
operational parameters will be updated in future
manual versions. Please refer to your dealer for the
latest product details.
Version 1.0 1/2/17

AVG-TMX44PRO
SAFETY OPERATION GUIDE
In order to guarantee the reliable operation of the equipment and safety of the
user, please abide by the following procedures in installation, use and
maintenance:
1. The system must be earthed properly. Please do not use two blade plugs
and ensure the AC power supply ranges from 100v to 240v and from 50Hz
to 60Hz.
2. Do not install the switcher in an environment where it will be exposed to
extreme hot or cold temperatures.
3. This unit will generate heat during operation, please ensure that you allow
adequate ventilation to ensure reliable operation.
4. Please disconnect the unit from mains power if it will be left unused for a
long time.
5. Please DO NOT try to open the casing of the equipment, DO NOT attempt to
repair the unit. Opening the unit will void the warranty. There are high
voltage components in the unit and attempting to repair the unit could result
in serious injury.
6. Do not allow the unit to come into contact with any liquid as that could result
in personal injury and product failure.

AVG-TMX44PRO
TABLE OF CONTENTS
Introduction.............................................................................................................1
Introduction to the AVG-TMX44PRO...........................................................1.1
Features......................................................................................................1.2
What’s in the Box........ ……………………………………………………………………2
Product Appearance of the AVG-TMX44PRO .......................................................3
Front Panel..................................................................................................3.1
Rear Panel..................................................................................................3.2
System Connection ................................................................................................4
System Applications....................................................................................4.1
Usage Precautions......................................................................................4.2
Connection Diagram....................................................................................4.3
Connection Procedure.................................................................................4.4
Connection with a PoC Receiver.................................................................4.5
System Operations.................................................................................................5
Front Panel Button Control..........................................................................5.1
Switching I/O Connection............................................................... 5.1.1
EDID Management........................................................................5.1.2
EDID Programming........................................................................5.1.3
Query............................................................................................. 5.1.4
Clear Operation .............................................................................5.1.5
IR Control....................................................................................................5.2
IR Remote Operation ....................................................................5.2.1
Control of Far-end Device Locally.................................................. 5.2.2
Controlling a Local Device Remotely .............................................5.2.3
RS232 Control.............................................................................................5.3
Connection with the RS232 Communication Port ..........................5.3.1
Control through the 9-pin DB9 RS232 port ....................................5.3.2
Control through the 3-pin RS232 port ............................................5.3.3
Installation/Removal of RS232 Control Software ...........................5.3.4
Basic Settings................................................................................5.3.5
RS232 Communication Commands...............................................5.3.6
TCP/IP Control............................................................................................5.4
Control Modes ...............................................................................5.4.1
GUI for TCP/IP Control.................................................................. 5.4.2
GUI Update.................................................................................... 5.4.3
Firmware Update via USB...........................................................................5.5
Specifications .........................................................................................................6
Panel Drawing.........................................................................................................7
Troubleshooting & Maintenance............................................................................8

AVG-TMX44PRO
1. Introduction
1.1. Introduction to the AVG-TMX44PRO
The TMX44PRO 4K HDBaseT 4x4 Matrix Switcher is a professional 4x4 HDBaseT
Matrix Switcher that accommodates 4 HDMI IN, 4 HDBT Outputs with 2 mirrored
HDMI outputs, 4 Digital Audio outputs and 4 Analogue Audio outputs. Each zone has
IR and RS232, as well as the matrix begin able to be controlled via IR, RS232 and
IP.
Select any HDMI input by using either the touch panel on the front, IR, RS232 or via
the GUI. The selected source is delivered to HDBaseT outputs 1~4 with mirrored
HDMI outputs on HDMI outputs 1~2 (signal extension up to 70m at 1080p and 40m
at 4Kx2K on a single CAT5e/6 connection with HDBaseT receivers(Sold separately).
The unit also supports EDID management and is HDCP2.2 complaint.
1.2. Features
Supports 4Kx2K@60Hz & 1080p 3D signals.
Transmit a 4Kx2K signal for 8m via HDMI port, 40m via HDBT port.
Features PoH technology, providing power to the HDBT receivers.
HDCP 2.2 compatible, supports manual HDCP management and auto-
detection.
LCD screen shows real-time I/O connection status, switching status, HDCP
status, and output resolution.
Controllable via front touch panel, RS232, IR and TCP/IP.
Supports bi-directional IR & RS232 control.
Built-in GUI for TCP/IP control.
Input and Output mapping is automatically stored and recalled when the
matrix is powered on and off, and in the event of power failure.
Supports firmware upgrades through the Micro USB port
Easy installation with rack-mounting design

AVG-TMX44PRO
2. What’s in the Box
1 x TMX44PRO - 4K HDBaseT 4x4 Matrix Switcher
2 x Mounting ears (6 x Screws)
4 x Rubber feet (4 x Black Screws)
1 x RS232 cable
1 x IR Receiver (12V)
1 x IR remote
1 x Power Adapter (DC 24V 2.71A)
8 x Phoenix plugs
1 x User manual
Note: Please confirm if the product and the accessories are all included, if not,
please contact your dealer.

AVG-TMX44PRO
3. Product Appearance of the AVG-TMX44PRO
3.1. Front Panel
No.
Name
Description
Touch Panel
Touching any button will wake up the touch panel, and then
all buttons will be lit white. If there is no operation of the touch
panel within 8 seconds, the white backlight of the buttons will
gos out and the matrix enters into sleep mode.
Note: If you have problems waking up the touch panel, slide
your finger from left to right as in the picture below.
When the touch screen is awake, press any button, the white
backlight of the button you touch will turn blue.
Pressing the button on the IR remote will also make the
corresponding button light up blue.
①
Firmware
Micro USB port for updating firmware
②
LCD Screen
Displays real-time operation status.
③
PWR
Power Indicator: Illuminates red when power is on
④
IR
In-built IR sensor, receives IR signals sent from the IR
remote.
⑤
INPUT
buttons /
Menu
buttons
Normal mode: Back-lit buttons, ranging from "1" to "4".
Query mode (buttons 1~4): Press “ENTER” for more than 3
seconds to enter this mode. Use to select different
menus, to select different options.
⑥
OUTPUT
buttons /
EDID
Management
buttons
Normal mode: Back-lit buttons, ranging from "1" to "4".
Output 1~2 support synchronous local HDMI output.
EDID Programming mode: press and hold EDID button for
3 seconds or more to enter this mode, in this mode, buttons
1, 2 are used to switch to the previous or next EDID data.
TMX44PRO
PWR
IR
FW ENTER
EDID
CLEAR
ALL
ENTER
EDID
INPUT
1 2 34
1
357
246

AVG-TMX44PRO
⑦
Function
buttons
ALL: Select all inputs or outputs.
EDID: EDID management button: Enable input port to
manually capture and learn the EDID data of output
devices.
CLEAR: Withdraw an operation like switching an output
channel or learning EDID data before it comes into effect.
The matrix will return to its previous state.
ENTER: Confirm operation. Press and hold for 3 seconds to
enter into Query mode.
Note: Pictures shown in this manual are for reference only.

AVG-TMX44PRO
3.2. Rear Panel
No.
Name
Description
①
COMMON IR
Input port for IR control signal, connect an IR receiver here.
Delivers IR signal to all the HDBaseT ports to control the
remote devices.
②
IR OUT
Connect an IR emitter, to emit the IR signal sent from the
HDBaseT ports of the far-end Receiver. These IR OUT
sockets make up an IR matrix with the IR IN sockets on
the HDBaseT receivers, and all IR signals can be
switched synchronously with the AV signal, or separately.
③
HDMI
INPUTS
HDMI input ports, 4 in total, type A female HDMI
connector, connect with HDMI input source devices.
④
OUTPUTS
a. IR IN: Connect a 12V IR receiver here for fixed IR input
for this output, it cannot be switched separately. It makes
up an IR bi-directional transmission with the IR OUT on
the corresponding HDBaseT receiver.
b. COAX: HDMI de-embedded digital audio output.
c. RS232: Serial port to communicate with the RS232 port
on the corresponding HDBaseT receiver.
d. HDMI: HDMI output port, connect your HDMI displays
here, if required. These ports mirror the HDBaseT signal
on the same output.
e. HDBaseT: Works with HDBaseT receivers, such as the
AVG-HD300SR Receiver. It will extend AV, IR and RS232
signal up to 70m. Also provides power for the HDBT
receiver which support PoH.
f. AUDIO: HDMI de-embedded stereo audio output.
⑤
IR
CONTROL
Connect using the extended IR receiver, use the IR remote
to control the TMX44PRO.
HDCP2 2.
IR
CONTROL
COMMON IR
COAX COAX COAX COAX
COAX
13468 9
2
ABC
DEF
7
5

AVG-TMX44PRO
⑥
RS232
Serial port for control of the TMX44PRO. 9-pin female DB9
connector, connect a control device such as a PC or
Automation system.
⑦
TCP/IP
TCP/IP port for unit control.
⑧
Power port
and Indicator
Connect with the supplied DC 24V power adaptor. It will
illuminate red when powered on.
⑨
GROUND
Connect to ground.
Note: Pictures shown in this manual are for reference only.

AVG-TMX44PRO
4. System Connection
4.1. System Applications
Reliable performance for control and transmission makes the AVG-TMX44PRO ideal
in the IT computer space, signal monitoring, big screen displays, conference
systems, television broadcast, education, banking and security institutions etc.
4.2. Usage Precautions
1. System should be installed in a clean environment with temperature and humidity
maintained to within equipment specification.
2. All of the power switches, plugs, sockets and power cords should be insulated
and safe.
3. All devices should be connected before power is turned on.
4.3. Connection Diagram
HDCP2 2.
IR
CONTROL
COMMON IR
COAX COAX COAX COAX
Amplifier
IR Receiver
IR Receiver
TV Remote Matrix Remote
IR Emitter
Central Control System
PS4 Apple TV
STB
Apple Remote
HDBaseT Receiver
Wireless Router
IR Emitter
HDMI:
HDBaseT:
Control:
AUDIO:
Blu-Ray
TV
IR Receiver
Laptop

AVG-TMX44PRO
4.4. Connection Procedure
Step 1. Connect HDMI sources (e.g. BluRay player) to HDMI inputs of the AVG-
TMX44PRO with HDMI cables.
Step 2. Connect HDBaseT receivers (e.g. AVG-HD300SR) to the HDBaseT
Output ports with Cat 5e/6 cable.
Step 3. Connect HDMI displays (e.g. HDTV) to HDMI outputs of the AVG-
TMX44PRO or the receivers with HDMI cables
Step 4. Connect Receiver, Audio Matrix etc. to AUDIO output ports
Step 5. Connect the RS232 port of your control device (e.g. a PC) to the RS232
port of either the AVG-TMX44PRO or far-end receivers. RS232 signal can
be transmitted bi-directionally between the AVG-TMX44PRO and far-end
receivers.
Step 6. The AVG-TMX44PRO can receive IR signals transmitted by the included
IR remote via its built-in IR sensor or through an external IR receiver
connected to the IR IN/ IR CONTROL/ COMMON IR port. The IR signal
can be transmitted bi-directionally between the AVG-TMX44PRO and far-
end receivers.
Step 7. Connect the supplied DC 24V power adapter to the AVG-TMX44PRO.
Note: Connect HDBaseT ports of TMX44PRO and far-end HDBaseT Receivers with
a straight-through cat cable.
4.5. Connection with a HDBT Receiver
The AVG-TMX44PRO features 4 HDBaseT output ports which support PoH.
Connect the HDBT output ports of the AVG-TMX44PRO to the HDBaseT Receivers
supporting PoH via twisted pair cable. Plug a power supply to the power port of the
AVG-TMX44PRO, the HDBaseT Receivers will be powered via PoH.

AVG-TMX44PRO
5. System Operation
5.1 Front Panel Button Control
The AVG-TMX44PRO features an easy to operate touch panel that can be used for
control. Below is an introduction to how the system operates.
5.1.1 Switching I/O Connection
1. To switch one input to an output:
Operation: “input” + “output” + “ENTER”
Example: input 2 to output 4
INPUT: OUTPUT:
Note: In default status, 4 IR OUT sockets correspond with 4 HDMI INPUTS.
When you select a HDMI input to an output, the corresponding IR OUT will be
switched synchronously.
2. To select an input to several outputs:
Operation: “input” + “output” + “output” +… + “ENTER”
Example: Switch input 2 to output 2, 4
INPUT: OUTPUT:
3. To select an input to all outputs:
Operation: “input” + “ALL” + “ENTER”
Example: select input 3 to all outputs
INPUT:
Note: Indicators of the pressed buttons will blink blue three times if the switching
is successful, then turn off. If the switching fails, they will turn off immediately.
5.1.2 EDID Management
AVG-TMX44PRO features EDID management to maintain compatibility between all
devices. It can be controlled via EDID learning and EDID programming.
EDID Learning (from output):
One input port learns the EDID data of one output port
Operation: Press “EDID”, “INPUTS”+“OUTPUTS”+“ENTER”.
Example: Input 2 learns EDID data from output 4

AVG-TMX44PRO
OUTPUT: OUTPUT:
All input ports learn EDID data from one output port
Operation: Press “EDID”, “ALL” + “OUTPUTS” + “ENTER”
Example: All input ports learn EDID data from output 4
OUTPUT:
Note: Indicators of the pressed buttons will blink blue for three times if the
process is successful, then they will turn off. If the process fails, they will turn off
immediately.
5.1.3 EDID programming:
Press and hold “EDID”for 3 seconds to enter EDID programming mode, in this
mode, use output buttons 1/2 to switch among the 5 embedded EDID data. Then
press “ENTER”to confirm programming.
There are five types of embedded EDID data. The chart below illustrates the detailed
information of the embedded EDID data:
No.
EDID Data
1
1920x1080p@60Hz 8-bit 2CH
2
1920x1080p@60Hz 8-bit Multichannel
3
1920x1080p@60Hz 3D 12-bit 2CH
4
1920x1080p@60Hz 3D 12-bit Multichannel
5
3840x2160p@30Hz 8-bit
Operation: Press and hold “EDID”for 3 seconds, “INPUTS”+ “OUTPUTS 1/2”+
“ENTER”.
Example: Set the EDID data of INPUT 2 to the forth type of embedded EDID data:
Press (hold for 3 seconds) OUTPUT: or to switch
to the 4th EDID data .

AVG-TMX44PRO
5.1.4 Query
Check status:
Press and hold the button “ENTER”for 3 seconds, it will enter into the system query
menu. Use Left and Right direction button to navigate checking the previous/next
items.
Function Items
Example
Description
Check the
connection status of
inputs
Y means the corresponding
port is connected with input
device, N means not.
Check the
connection status of
outputs
Y means the corresponding
port is connected with output
device, N means not.
Correspondence
between inputs and
outputs
Shows the correspondence
between the 4 inputs and 4
outputs.
Check if the input is
with HDCP
Y means the input signal is
with HDCP, N means not.
Check if the output
is with HDCP
Y means the output signal is
with HDCP, N means not.
Check the output
resolution
Use the UP and DOWN
direction button to check all
the 4 output resolutions.
Output check:
Press any output button to check its corresponding input.
Example: Check which one is the corresponding input for output 2. (Presume Output
2 corresponds to Input 1.)
Operation: Press Output 2 button, LCD screen display “AV: 1->2 IR: 1->2”, and
indicators of input 1 and output 2 turn on and last for 3 seconds. Then output 2
corresponds to input 1.
5.1.5 Clear Operation
When you accidently switch an output channel, learn EDID data, or set EDID data,
press the Clear button to cancel the operation before you press “ENTER”. When you
press it, the matrix will return to the previous state.

AVG-TMX44PRO
5.2 IR Control
By using IR & HDBaseT transmission technology, the AVG-TMX44PRO has the
following functions:
Control a far-end output device from the local matrix location.
Control a local input/output device from a remote location.
Control the AVG-TMX44PRO locally or remotely.
5.2.1 IR Remote Operation
1. Standby button, press it to enter/exit standby mode
2. INPUTS:
Input channels, range from 1~4 (buttons 5~8 are not
available), corresponding IR signal switched
synchronously when switching input channels.
3. OUTPUTS:
Output channel selection buttons. (buttons 5~8 are
not available)
4. Menu buttons: ALL, EDID, CLEAR and ENTER.
ALL: Select all outputs.
EDID: Enable input port to manually capture and
learn the EDID data of the output devices.
CLEAR: Cancel an operation like switching,
learning EDID data before it comes into effect. The
matrix will return to the previous state.
ENTER: Confirm operation.
Note: With this IR remote, the AVG-TMX44PRO can be controlled by the built-in IR,
the extended IR receiver connected to the “IR CONTROL” or ”COMMON IR” and the
IR receiver on the far-end receiver.
To switch one input to an output:
Example: Input 1 to Output 3
→ Press INPUT 1 + OUTPUT 3 + ENTER
INPUTS
OUTPUTS
MENU
1 2 3
456
7 8
1 2 3
456
7 8
ALL EDID
CLEAR ENTER
1
2
3
4

AVG-TMX44PRO
NOTE:
Default status, on first boot up this matrix assigns the IR outputs to the
corresponding HDMI input, meaning, IR OUT 1 is directly associated to
HDMI input 1 and so on. When you switch an HDMI input to a different
output, the corresponding IR OUT will be switched synchronously to allow
the IR commands to be sent from the select zone back through the Matrix
Switcher to the source.
To convert an input to several outputs:
Example: Convert Input 2 to Output 3 and 4
→ Press INPUT 2 + OUTPUT 3 + OUTPUT 4 + ENTER
To convert an input to all outputs:
Example: Input 1 to all Outputs
→ Press INPUT 1 + ALL + ENTER
5.2.2 Controlling a Far-end Device Locally
Connect an IR receiver to the IR IN or the COMMON IR port on the switcher, and
use the IR Remote of the far-end device to control the device locally.
1 to 1: (through IR IN)
Connect an IR receiver with to the IR IN port of the AVG-TMX44PRO, users can
control a far-end output display via its IR remote from the Matrix location.
In this case, the IR signal is transferred via the cat cable. Only the corresponding IR
OUT port can emit control signals to the remote display.
See the figure below:
PoC Receiver
DVD
HDTV
IR Remote
HDTV
IR Emitter

AVG-TMX44PRO
1 to All: (through IR ALL IN)
Connect an IR receiver to the COMMON IR port of the AVG-TMX44PRO, the IR
signal received from the COMMON IR port will be transmitted to all the 4 connected
far-end HDBT receivers. See as below:
5.2.3 Controlling a Local Device Remotely
Connect an IR receiver(s) to IR IN on far-end HDBT receiver(s), and IR Emitter(s) to
the IR OUT port of the switcher, and use the IR Remote of the local source to control
the device remotely.
1 to 1:
Connect an IR receiver to the IR IN on the far-end HDBT receiver, and an IR
Emitter to the IR OUT port of the switcher. Use the IR Remote of local source to
control the device remotely. See below:
Controlling a local device remotely
PoC Receiver 1
HDTV
HDTV Receiver 2
HDTV
HDTV Receiver 3
HDTV
Receiver 4
HDTV
PoC PoC PoC
IR Emitter
IR Remote
IR Emitter IR Emitter IR Emitter
PoC
Receiver
DVD
HDTV
IR Remote
IR Emitter

AVG-TMX44PRO
Multiple to Multiple: (IR Matrix)
The 4 “IR OUT” ports and the 4 “IR IN” ports on the far-end receivers make up an
4 x 4 IR matrix. See as below:
IR Matrix
The IR signal is sent by corresponding IR remote, then it is transferred to the
HDBaseT receiver, then to the corresponding zone of the matrix through the cat
cable, finally it is transferred to the IR OUT port and received by the controlled
device.
Switching Operation: (4 IR IN ports correspond with 4 HDMI input ports separately
in default mode.)
Sending command (see RS232 Control section 5.3): [x1]R[x2].
x1: Corresponding to the 4 IR OUT ports of the matrix, the IR transmitter
connected to this port can be placed at IR receiving area of output device or
4K HDBaseT 4x4 Matrix Switcher itself.
x2: Corresponding to the zone (receive IR signal from HDBaseT receiver with IR
IN port connects with IR receiver) number of 4K HDBaseT 4x4 Matrix
Switcher.
Example: Send command “3R2.”to transfer IR signal received from zone 2 to IR
OUT port 3.
1 32 4
IR Emitter
PoC Receiver 1
HDTV
HDTV Receiver 2
HDTV
HDTV Receiver 3
HDTV
Receiver 4
HDTV
PoC PoC PoC

AVG-TMX44PRO
5.3 RS232 Control
5.3.1 Connection with the RS232 Communication Port
As well as the front control panel, the AVG-TMX44PRO can be controlled by a far-
end control system through the RS232 communication port. This RS232
communication port is a female 9-pin D connector. The definition of its pins are listed
in the table below.
No.
Pin
Function
1
N/C
Unused
2
TX
Transmit
3
RX
Receive
4
N/C
Unused
5
GRND
Ground
6
N/C
Unused
7
N/C
Unused
8
N/C
Unused
9
N/C
Unused
5.3.2 Control through the 9-pin DB9 RS232 port
Connect a control device to the 9-pin RS232 port of the switcher; users are able to
control the switcher and the far-end device. See the figure below:
Control the switcher & 3rd-party Device through the 9 pin female RS232 port
Control the switcher: send RS232 commands directly
Control 3rd party: send the command: “/+[Y]/[X]:******.”Refer to section 5.3.6 for
a detailed explaination.
PC
PoC
3rd party
Receiver