AVGear AVG-CS4K-44 User manual

AVG-CS4K-44
This product is a professional 4K HDBaseT Home
Distribution Matrix Kit, which consists of a 4K
HDBaseT Matrix Switcher, 3 HDBaseT Receivers and
all accessories required for a standalone system. This
system is also capable of being fully integrated into a
whole home control system solution.
Features
Supports HDMI 1.4 & HDCP 2.2, is compliant
with lower standards.
Supports manual HDCP management and auto-
detection
Transmits 4Kx2K signal for 8m via HDMI port,
40m via HDBT ports
Audio source selectable via an RS232 command
3 HDBaseT outputs, distances up to 70m at
1080p and 40m at 4Kx2K on a single CAT6
The HDBaseT Receivers are powered by the
matrix switcher, 12VDC via PoC technology
LED indicators show real-time switching status.
Control via front panel, RS232, IR and TCP/IP
Supports bi-directional IR & RS232 control
Built-in GUI for TCP/IP control
Powerful EDID management

AVG-CS4K-44
PLEASE READ THIS PRODUCT MANUAL CAREFULLY
BEFORE USING THIS PRODUCT.
This manual is only for operation instruction only, and
is not to be used in a maintenance capacity. The
functions described in this version are current as at
April 2016. Any changes of functions and operational
parameters will be updated in future manual versions.
Please refer to your dealer for the latest product
details.
Version 1.0 1/4/16

AVG-CS4K-44
SAFETY OPERATION GUIDE
In order to guarantee the reliable operation of the equipment and safety of the
user, please abide by the following procedures in installation, use and
maintenance:
1. The system must be earthed properly. Please do not use two blade plugs
and ensure the AC power supply ranges from 100v to 240v and from 50Hz
to 60Hz.
2. Do not install the switcher in an environment where it will be exposed to
extreme hot or cold temperatures.
3. This unit will generate heat during operation, please ensure that you allow
adequate ventilation to ensure reliable operation.
4. Please disconnect the unit from mains power if it will be left unused for a
long period of time.
5. Please DO NOT try to open the casing of the equipment, DO NOT attempt to
repair the unit. Opening the unit will void the warranty. There are high
voltage components in the unit and attempting to repair the unit could result
in serious injury.
6. Do not allow the unit to come into contact with any liquid as that could result
in personal injury and or product failure.

AVG-CS4K-44
TABLE OF CONTENTS
Introduction ..............................................................................................................1
Introduction to the AVG-CS4K-44.................................................................1.1
Features .......................................................................................................1.2
What’s in the Box ........……………………………………………………………………2
Product Appearance of the AVG-CS4K-44.............................................................3
4K HDBaseT Matrix Switcher.......................................................................3.1
HDBaseT Receiver.......................................................................................3.2
System Connection..................................................................................................4
System Applications.....................................................................................4.1
Connection Diagram.....................................................................................4.2
Connection Procedure..................................................................................4.3
Connection with HDBaseT Receiver ............................................................4.4
System Operations...................................................................................................5
IR Control .....................................................................................................5.1
IR Remote Description....................................................................5.1.1
Usage of IR Remote .......................................................................5.1.2
Switching I/O connections......................................................5.1.2.1
EDID Management.................................................................5.1.2.2
Clear Operation......................................................................5.1.2.3
Force Carrier...................................................................................5.1.3
Controlling a Far-end Device from the Matrix .................................5.1.4
Controlling a Local Device Remotely..............................................5.1.5
RS232 Control..............................................................................................5.2
RS232 connection ..........................................................................5.2.1
Installation/Removal of RS232 Control Software............................5.2.2
Basic Settings.................................................................................5.2.3
RS232 Communication Commands................................................5.2.4
TCP/IP Control .............................................................................................5.3
Control Modes ................................................................................5.3.1
Control Via TCP/IP GUI..................................................................5.3.2
GUI Update.....................................................................................5.3.3
Firmware Update through the USB port .......................................................5.4
Specifications...........................................................................................................6
4K HDBaseT Matrix Switcher.......................................................................6.1
HDBaseT Receiver.......................................................................................6.2
Panel Drawing ..........................................................................................................7
4K HDBaseT Matrix Switcher.......................................................................7.1
HDBaseT Receiver.......................................................................................7.2
Troubleshooting & Maintenance.............................................................................8

AVG-CS4K-44
1. Introduction
1.1. Introduction to the AVG-CS4K-44
This AVG-CS4K-44 is a professional 4K HDBaseT Home Distribution Matrix Kit,
which consists of a 4K HDBaseT Matrix Switcher, 3 HDBaseT Receivers and it’s
accessories.
The 4K HDBaseT Matrix Switcher consists of 4 HDMI, 3 IR IN, 1 IR CONTROL, 4 IR
OUT, 3 HDBaseT OUT, 1 HDMI OUT, 1 SPDIF OUT, 1 L&R RCA OUT, TCP/IP and
an RS232 control port via phoenix connector.
All HDMI inputs can be selected by either the front panel buttons, IR, RS 232 or GUI.
The selected source is delivered to the HDBaseT zoned outputs 1~3 & HDMI Output.
The Matrix Switcher supports EDID management and is HDCP 2.2 & HDMI 1.4
compliant.
1.2. Features
Supports HDMI 1.4 & HDCP 2.2, and is compliant with lower standards, able
to transmit 4Kx2K@60Hz 4:2:0 & 1080p 3D
Supports manual HDCP management and auto-detection
Transmits 4Kx2K signal for 8m via HDMI port, 40m via HDBT ports
3 HDBaseT outputs, distances up to 70m at 1080p and 40m at 4Kx2K on a
single CAT5e/6 cable can be achieved
The HDBaseT Receivers are powered by the matrix switcher, 12VDC via PoC
technology
LED indicators show real-time switching status
Controllable via front panel, RS232, IR and TCP/IP
Supports bi-directional IR & RS232 control
Built-in GUI for TCP/IP control
Powerful EDID management
Supports non-volatile memory [NVM] for reliable operation
Supports firmware upgrade through the Micro USB port
Easy installation with rack-mounting design

AVG-CS4K-44
2. What’s in the Box
1 x 4K HDBaseT Matrix Switcher
3 x HDBaseT Receivers
1 x Power Adapter (DC 24V 2.71A)
1 x Power Cord
4 x IR Emitters
3 x IR Receivers
1 x IR Receiver (Inserted into IR CONTROL port)
3 x IR remote
1 x RS232 cable (Phoenix to 9-pin D-Sub)
2 x Mounting ears & 6 x Screws (For 4K HDBaseT Matrix Switcher)
6 x Mounting ears & 6 x Screws (For HDBaseT Receiver)
4 x Plastic pads (For 4K HDBaseT Matrix Switcher)
12 x Plastic pads (For HDBaseT Receiver)
1 x User manual
Note: Please confirm if the products and the accessories are all included, if not
please contact your dealer.

AVG-CS4K-44
3. Product Appearance of the AVG-CS4K-44
3.1 4K HDBaseT Matrix Switcher
1. Front Panel
No.
Name
Description
①
FIRMWARE
Micro USB port for updating firmware
②
Power Indicator
OFF: No power;
RED: DC power present or Standby Mode
③
INPUT selector
Indicators
Total of 4 groups, each group includes 4 green
indicators for 4 input sources, numbered from "1" to
"4"
④
Output selector button
Total of 4 output selector buttons, press the buttons
to select desired input
Note: Pictures shown in this manual are for reference only.
2. Rear Panel
No.
Name
Description
①
HDMI INPUTS
4 x HDMI input ports, type A female HDMI connector,
connect the Source with an HDMI cable to any of the
HDMI inputs
②
IR IN
3 x IR IN: Connect with IR receiver, fixed IR input
for the output, cannot be switched separately. It
makes up an IR bi-directional TX path with the IR
OUT on the corresponding HDBaseT receiver.
1 x IR CONTROL: Connect with extended IR
receiver, use the IR remote to control the Matrix
Switcher
③
IR OUT (1~4)
Plug in the IR Emitter and attach to the front of the Source.
This then emits the IR signal received from the HDBaseT

AVG-CS4K-44
Receiver. There are 4 IR OUTPUT sockets marked on the
IR matrix
④
OUTPUTS
HDBaseT: The HDBT RJ45 outputs deliver HD
video, Audio and PoC to the HDBaseT Receiver up
to 70m
HDMI: Connect an HDMI cable from the Matrix
Switcher to the display
SPDIF: Digital audio output connects directly via an
optic fiber cable to a Toslink input on source
equipment
RCA (L&R): PCM Analogue audio output sockets
supply the de-embedded audio
⑤
Control
TCP/IP: RJ45 port. Connect with a PC for Web-
based GUI control.
RS232: Serial port for unit control, 3-pin pluggable
terminal block, connects with a control device (e.g.
Control processor)
⑥
DC 24V
Connect with a DC24V 2.71A power adaptor
Note: Pictures shown in this manual are for reference only.
3.2 HDBaseT Receiver
1. Front Panel
No.
Name
Description
①
HDMI OUT
Connect to a HDMI display
②
IR IN
Plug in the IR receiver, this will receive the IR signals from a
remote and send through to the Matrix Switcher and then control
the desired source
③
IR OUT
Plug in the IR emitter and attached to the fornt of the display,
this will send the IR signals from the Matrix Switcher to control
the display which is connected to the HDMI OUT port

AVG-CS4K-44
2. Rear Panel
No.
Name
Description
①
Power
Indicator
OFF: No power;
RED: DC power present (PoC).
②
TP IN
The RJ45 socket has two LED status indicators. Plug in the Pre-
installed CAT cable in to the HDBT RJ45 socket
HDCP: HDCP compliance indicator
OFF: No HDMI traffic (no picture)
GREEN: Signal with HDCP.
Blinking GREEN: Signal without HDCP
LINK: HDBT Link status indicator.
OFF: No Link
YELLOW:Link Successful
Blinking YELLOW: Link Error

AVG-CS4K-44
4. System Connection
4.1 System Applications
The new 4K Home Distribution Matrix Kit is designed for the residential market
delivering HD Video, Audio to 4 zones with total control and simplicity.
Usage Precautions:
1) The 4K Home Distribution kit should be installed in a clean and dust free
environment.
2) Ensure that all plugs, power cords and sockets are in good condition.
3) All devices should be connected before power is turned on.
4.2 Connection Diagram
Figure 4- 1 Connection diagram
4.3 Connection Procedure
1) Connect HDMI sources (e.g. DVD) to HDMI input ports of the Matrix Switcher
using good quality HDMI cables
2) Connect the Pre-Installed CAT5e/CAT 6 cable infrastructure to the Matrix
Switcher and HDBaseT receivers
3) Connect an HDTV or AV Receiver to the HDMI output port with a HDMI cable.
4) Plug in an HDMI cable in to each of HDBaseT Receivers and connect to the local
display [HDTV]
5) Connect an AV Receiver or Amplifier to the SPDIF output port or via the Toslink
fiber optic cable
6) Connect an amplifier to the L&R (RCA) output RCA connectors with an audio
cable
7) Plug the IR Receivers 3.5mm jack into the IR IN sockets on the HDBaseT
Receivers and plug in the IR Emitters to the IR OUT sockets (1~4) on the Matrix

AVG-CS4K-44
Switcher to make up the IR Matrix
8) Plug the phoenix connector in to the RS232 socket on the matrix, this will enable
the Matrix Switcher to be controlled via a PC or 3rd Party Controller
9) Plug in a Patch lead from the router in to the Ethernet port on the Matrix Switcher
to control the Matrix Switcher via TCP/IP protocol
10) Plug in the 24V DC Power supply adapter and tighten to secure. Once all
components have been connected and the installation is completed, switch on
the mains supply at the socket
Note:
1. Connect HDBT ports of Matrix Switcher and far-end HDBaseT Receivers with
straight-through cable. Do not install through patch panels, wall sockets etc.
2. IR receivers connected to IR IN should contain carrier. If needed, send the
RS232 command %0900. or %0901.to activate native carrier mode or force
carrier mode in the IR matrix between the Matrix Switcher and the far-end
HDBaseT Receiver.
4.4 Connection with the HDBaseT Receiver
The Matrix Switcher has 3 HDBaseT outputs which support PoC technology.
Connect HDBaseT Receivers to the pre-installed cabling. Plug the power supply in to
the power socket on the matrix, the HDBaseT Receivers will be powered by the
Matrix Switcher via PoC.

AVG-CS4K-44
5. System Operations
5.1 IR Control
5.1.1 IR Remote Description
Connect an IR receiver to the IR CONTROL port of the Matrix Switcher, users can
control the matrix through the included IR remotes. Here is a brief introduction to the
IR remote.
1) Standby button, press it to enter/exit standby mode.
2) Input channels, range from 1~4, corresponding IR
signal is switched synchronously when switching
input channels.
3) OUTPUTS
In normal mode: output channel selection
buttons.
In EDID invoke mode: use buttons 1 & 2 to
select between the 5 embedded EDID data’s.
4) Menu buttons: ALL, EDID, CLEAR and ENTER.
ALL: Select all inputs/outputs.
EDID management button: Enable input port
to manually capture and learn the EDID data
of the output devices.
CLEAR: Withdraw an operation like switching
an output channel, learning EDID data before
it comes into effect. Meanwhile, the matrix will
return to the previous state.
ENTER: Confirm operation. Press and hold it
for 3 seconds to enter in Query mode.
Note: With this IR remote, the Matrix Switcher can be
controlled by the built-in IR, the extended IR receiver
connected to the IR CONTROL and the IR receiver on the
far-end receiver balun.
By using IR & HDBaseT transmission technology, the 4K Home Distribution Matrix
Kit has the following control options:
1) Control a far-end output device locally.
2) Control local input/output device remotely.
3) Control the Matrix Switcher locally/remotely.
5.1.2 Using the IR Remote
5.1.2.1 Switching I/O connection
1. To switch one input to an output:

AVG-CS4K-44
Example: Input 1 to Output 3
→Press INPUTS 1 + OUTPUTS 3 + ENTER
NOTE:
Default status, on first boot up this matrix assigns the IR outputs to the
corresponding HDMI input, meaning, IR out 1 is directly associated to HDMI input 1
and so on. When you switch an HDMI input to a different output, the corresponding
IR OUT will be switched synchronously to allow the IR commands to be sent from
the select zone back through the Matrix Switcher to the source.
2. To switch an input to multiple outputs:
Example: Switch Input 2 to Output 3 and 4
→Press INPUTS 2 + OUTPUTS 3 + OUTPUTS 4 + ENTER
3. To switch an input to all outputs:
Example: Input 1 to all Outputs
→Press INPUTS 1 + ALL + ENTER
5.1.2.2 EDID Management
The 4K Home Distribution Hub Kit features EDID management that enables the
Matrix Switcher to learn the EDID of all sources and sink devices. The Matrix
Switcher can learn the EDID from any device or be programmed to assign an EDID
to the mirror port through EDID Invoking.
1. EDID Learning（from output）:
One input port learns the EDID data of one output port:
Example: Input 2 learns EDID data from output 4
→Press EDID + INPUTS 2 + OUTPUTS 4 + ENTER
All input ports learn EDID data from one output port:
Example: all input ports learn EDID data from output 4
→Press: EDID + ALL + OUTPUTS4 + ENTER
2. EDID invoking:
There are five types of embedded EDID data. The chart below illustrates the detailed
information of the embedded EDID data:
No.
EDID Data
1
1080P 2D 2CH
2
1080P 3D 2CH
3
1080P 2D Multichannel
4
1080P 3D Multichannel
5
3840x2160 2D（30Hz）
Press and hold “EDID” for 3 seconds to enter EDID invoke mode. In this mode, use
the output buttons 1 & 2 to select the required embedded EDID data. Then press
“ENTER” to confirm.

AVG-CS4K-44
Format: Press and hold “EDID” button for 3 seconds, INPUT# +OUTPUT1/2 +
ENTER.
Invoke embedded EDID data for one input:
Example: set the EDID data of input 2 to the fourth type of embedded EDID data
→Press EDID (hold for 3 seconds to enter into EDID set status) + INPUTS 2 +
OUTPUTS1 or 2 + ENTER
5.1.2.3 Clear Operation
When you switch an output channel, learn EDID data, or set EDID data, press the
“Clear” button to EXIT the operation before you press “ENTER” to finish. When you
press “Clear”, the Matrix Switcher will return to its previous state.
5.1.3 Force Carrier
a) Only if the IR receiver connected to the HDBaseT receiver has an IR carrier, can
the received IR signal be transferred to the IR OUT port of the Matrix Switcher.
b) Only if the IR receiver connected to the Matrix Switcher has an IR carrier, can
the received IR signal be transferred to the IR OUT port of the Matrix Switcher.
If the IR receiver connected to HDBaseT receiver or the Matrix Switcher is
without an IR carrier signal, send the RS232 command “%0901.” to enter infrared
carrier enforcing mode, and then the IR signal will be enabled to the IR OUT
ports.
5.1.4 Controlling a Far-end Device from the Matrix location
Connect an IR receiver to the IR IN on the Matrix Switcher. Use the IR Remote of the
far-end device to control the device locally.
Connect an IR receiver with IR carrier to the IR IN port of the Matrix Switcher, users
can control a far-end output display via its IR remote locally.
In this case, the IR signal is transferred via twisted pair. Only the corresponding IR
OUT port can emit control signals to the remote display.
See the figure below:

AVG-CS4K-44
Controlling a Far-end Device from the Matrix location
Note: The IR receiver connected to IR IN must contain an IR carrier
5.1.5 Controlling a Local Device Remotely
Connect IR receiver(s) to IR IN on the far-end HDBT receiver(s), and IR Emitter(s) to
IR OUT port of the switcher, and use the IR Remote of local source to control the
device remotely.
1 to 1:
Connect an IR receiver to IR IN on far-end HDBT receiver, and an IR Emitter to IR
OUT port of the switcher. Use the IR Remote of local source to control the device
remotely. See below:
Controlling a Local Device remotely

AVG-CS4K-44
Note: Send command “%0901.” to enter infrared carrier enforcing mode if the IR
Receiver connected to IR IN of the receiver does not have an IR carrier.
Multiple to Multiple: (IR Matrix)
The 4 “IR OUT” ports and the 3 “IR IN” ports on the far-end receivers make up a
4x3 IR matrix. See as below:
IR Matrix
The IR signal is sent by an IR remote, then it is input to the HDBaseT receiver, then
to the corresponding zone of the matrix through the twisted pair, finally it is
transferred to the IR OUT port and received by the appropriate source device.
Switching Operation:
Sending command (reference to 5.2 RS232 Control): [x1]R[x2].
x1: Corresponding to the 4 IR OUT ports of the Matrix Switcher, the IR
transmitter connected to this port can be placed at the IR receiving area of
output device or the Matrix Switcher itself.
x2: Corresponding to the zone (receive IR signal from HDBaseT receiver with IR
IN port, connects with IR receiver) number of the Matrix Switcher.
→ Example: Send command “3R2.” to transfer IR signal received from zone 2 to
IR OUT port 3.

AVG-CS4K-44
5.2 RS232 Control
5.2.1 RS232 Connection
Aside from the front control panel, the Matrix Switcher can also be controlled by a
3rd party control system/PC through the RS232 communication port. This RS232
communication port is a 3-pin phoenix connector. Use the supplied RS232 cable
(Phoenix to 9-pin D-Sub) to connect to the RS232 port to a PC, see as below:
5.2.2 Installation/Removal of the RS232 Control Software
Installation Copy the control software file to the computer connected with the
Matrix Switcher.
Removal Delete all the control software files in the corresponding file path.
Basic Settings
Firstly, connect the Matrix Switcher with an input device and an output device. Then,
connect it with a computer which has installed RS232 control software. Double-click
the software icon to run this software.
Here we take the software CommWatch.exe as example. The icon is showed as
below:
The interface for the control software is showed as below:

AVG-CS4K-44
Monitoring area, for
commands
received.
Command Sending
area
Parameter configuration
area
Please set the parameters for COM number, baud rate, data bit, stop bit and the
parity bit correctly, only then will you be able to send command in the Command
Sending Area.

AVG-CS4K-44
5.2.4 RS232 Communication Commands
Note:
1) Please disconnect all twisted pairs before sending command EDIDUpgrade[X].
2) In the above commands, “[”and “]” are symbols for easy reading and do not need
to be typed into the actual operation command.
3) Please remember to end the commands with the end symbols “.” and “;”.
4) Type the command carefully, it is case-sensitive.
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none
Command
Function
Feedback Example
System Commands
/*Type;
Query the models information.
XXXXX
/%Lock;
Lock the front panel buttons on the Matrix.
System Locked!
/%Unlock;
Unlock the front panel buttons on the Matrix.
System Unlock!
/^Version;
Query the version of firmware
VX.X.X
Demo.
Switch to the “demo” mode, switch input and
output in sequence e.g. 1B1, 1B2, …4B3, 4B4,
1B1… and so on .The switching interval is 2
seconds.
Demo Mode
AV:01->01
IR:01->01
AV:01->02
IR:01->02
……
AV:04->04
IR:04->04
……
Operation Commands
[x]All.
Route signal from the input channel [x] to all
output channels
X To All. (X=01~04)
All#.
Route all input signals to the corresponding
output channels respectively like 1->1, 2->2…
All Through.
All$.
Switch off all the output channels.
All Closed.
[x]#.
Route signals from the input channel [x] to the
output channel [x].
X Through. (X=01~04)
[x]$.
Switch off the output channel [x].
X Closed. (X=01~04)
[x]@.
Switch on the output channel [x].
X Open. (X=01~04)
All@.
Switch on all output channels.
All Open.
[x1]V[x2].
Route the AV signal from the input channel [x1]
to one or several output channels ([x2],
separate output channels with comma).
AV: X1-> X2
(X1/X2=01~04)
[x1]B[x2].
Route the AV and IR signal from input channel
[x1] to one or several output channels ([x2],
separate output channels with a comma).
AV: X1-> X2
(X1/X2=01~04)
[x1] R[x2].
Route the IR signal from output [x1] to input
[x2].
IR: X1-> X2(X1 、
X2=01~04)
Status[x].
Check the I/O connection status of output [x]
AV: Y-> X
(X=01~04, Y=01~04)
Status.
Query the input channel to each output channel
one by one.
AV: 01->01
… …
AV: 04->04
IR: 01->01

AVG-CS4K-44
Command
Function
Feedback Example
… …
IR: 04->04
Save[Y].
Save the present operation to the preset
command [Y], range is from 0 to 9.
Save To FY (Y=0-9)
Recall[Y].
Recall the preset command [Y].
Recall From FY (Y=0-9)
Clear[Y].
Clear the preset command [Y].
Clear FY (Y=0-9)
PWON.
Work in ‘normal’mode.
PWON
PWOFF.
Enter into standby mode and cut off the power
supply to HDBaseT receivers.
PWOFF
STANDBY.
Enter into standby mode. (Do not cut off the
power supply to HDBaseT receivers, press any
button or send commands to start.)
STANDBY
/%[Y]/[X]:[Z].
HDCP management command.
[Y] is for input (value: I) or output (value: O); [X]
is the number of the port, if the value of X is
ALL, it means all ports; [Z] is for HDCP
compliant status, the value may be 1 (HDCP
compliant) or 0 (not HDCP compliant).
/%[Y]/[X]:[Z].
DigitAudioON[x].
Enable HDMI audio output of port x.
X=1, 2, 3, 4, enable this port.
X=5, enable all the 4 ports.
DigitAudio ON with [x]
DigitAudioOFF[x].
Disable HDMI audio output of port x.
X=1, 2, 3, 4, disable this port.
X=5, disable all the 4 ports.
DigitAudio OFF with [x]
/+[Y]/[X]:******.
Set communication between PC and HDBaseT
receiver.
Y is for the RS232 port (connect with
RS232 port of the HDBaseT receiver)
Y= 1~5 or A~H, The value of Y is
defined into the following meanings (for
a given baud rate based on the value
of X):
Y = 1~4, send this command to the
corresponding HDBaseT receiver to
control a far-end device.
Y = 5, send this command to all
HDBaseT receivers to control all far-
end devices.
Y = A, B, C, or D
Y = E, F, G, or H
For items c or d, send this command, it will
be saved to the matrix switcher but taken
without action to the corresponding
HDBaseT receiver. It’s command function
will be completed synchronously when the
command PWON (for item c) or PWOFF
(for item d) is sent.
Note:
A & E are for port 1. B & F are for port 2.
C & G are for port 3. D & H are for port 4.
X is for baud rate, its value ranges from
1 to 7 (1--2400, 2--4800, 3--9600, 4--
19200, 5--38400, 6—57600, 7--
115200)
***** is for data (max 48 Byte)
******