Avigilon H4A-DP1 User manual

Installation Guide
Avigilon™ H4 HD Dome Camera Models:
H4A-DP1, H4A-DP1-IR, H4A-DP2, H4A-G-DP1-IR

Important Safety Information
This manual provides installation and operation information and precautions for the use of this camera. Incorrect
installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please
provide this manual to the owner of the equipment for future use.
The Warning symbol indicates the presence of dangerous voltage within and outside the product
enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper
precautions are not followed.
The Caution symbol alerts the user to the presence of hazards that may cause minor or moderate injury
to persons, damage to property or damage to the product itself if proper precautions are not followed.
WARNING — Failure to observe the following instructions may result in severe injury or death.
lInstallation must be performed by qualified personnel only, and must conform to all local codes.
lThis product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited
Power Source” with output rated 12 VDC or 24 VAC, 7 W min. (9 W min. for -IR model) or Power over
Ethernet (PoE), rated 48 VDC, 7 W min (9 W min. for -IR model).
lAny external power supply connected to this product may only be connected to another Avigilon product
of the same model series. External power connections must be properly insulated.
lDo not connect directly to mains power for any reason.
CAUTION — Failure to observe the following instructions may result in injury or damage to the camera.
lDo not expose the camera directly to high levels of x-ray, laser, or UV radiation. Direct exposure may
cause permanent damage to the image sensor.
lDo not install near any heat sources such as radiators, heat registers, stoves, or other sources of heat.
lDo not subject the cables to excessive stress, heavy loads or pinching.
lDo not open or disassemble the device. There are no user serviceable parts.
lRefer all servicing to qualified personnel. Servicing may be required when the device has been damaged
(such as from a liquid spill or fallen objects), has been exposed to rain or moisture, does not operate
normally, or has been dropped.
lDo not use strong or abrasive detergents when cleaning the device body.
lUse only accessories recommended by Avigilon.
ii

Regulatory Notices
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and the receiver.
lConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
lConsult the dealer or an experienced radio/TV technician for help.
Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties
authorized by Avigilon Corporation could void the user’s authority to operate this equipment.
Disposal and Recycling Information
When this product has reached the end of its useful life, please dispose of it according to your local
environmental laws and guidelines.
Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate.
European Union:
This symbol means that according to local laws and regulations your product should be disposed of separately
from household waste. When this product reaches its end of life, take it to a collection point designated by local
authorities. Some collection points accept products for free. The separate collection and recycling of your
product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment.
iii

Legal Notices
©2016,Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILONCONTROL CENTER,
and ACC are trademarks of Avigilon Corporation. Other product names mentioned herein may be the trademarks
of their respective owners. The absence of the symbols ™ and ® in proximity to each trademark in this document
is not a disclaimer of ownership of the related trademark. Avigilon Corporation protects its innovations with
patents issued in the United States of America and other jurisdictions worldwide:
http://www.avigilon.com/patents. Unless stated explicitly and in writing, no license is granted with respect to any
copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its
licensors.
Disclaimer
This document has been compiled and published covering the latest product descriptions and specifications.
The contents of this document and the specifications of the products discussed herein are subject to change
without notice. Avigilon Corporation reserves the right to make any such changes without notice. Neither
Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or accuracy of the
information contained in this document; or (2) is responsible for your use of, or reliance on, the information.
Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages)
caused by reliance on the information presented herein.
Avigilon Corporation
http://www.avigilon.com
PDF-H4ADP-A
Revision: 2 - EN
20160704
iv

Table of Contents
Overview 1
Cover View 1
Bottom View 2
Top View 3
Front View 4
Rear View 5
IR View 6
Pendant Wall Mount Bracket View 7
Pendant Wall Mount View 8
Pendant NPT Mount View 9
Installation 10
Required Tools and Materials 10
Package Contents 10
Installation Steps 10
Removing the Dome Cover 11
Mounting and Aiming Video Analytics Cameras 11
Inserting Cables through the Sealing Grommet 11
Mounting the Dome Camera 12
Mounting the Dome Camera to the Pendant Wall Mount 12
Mounting the Dome Camera to the Pendant NPT Mount 17
Connecting Cables 19
Assigning an IP Address 20
(Optional) Using the USB Wifi Adapter 20
Accessing the Live VideoStream 21
Aiming the Dome Camera 21
(Optional) Configuring SD Card Storage 21
Setting the Time 21
Installing the Dome Cover 22
Zooming and Focusing the DomeCamera 23
Configuring the Camera 23
For More Information 23
Cable Connections 24
Connecting External Power 24
Connecting to External Devices 24
Connecting to Microphones, Speakers and Video Monitors 25
v

LED Indicators 27
Resetting to Factory Default Settings 28
Setting the IP Address Using the ARP/Ping Method 29
Cleaning 30
Dome Bubble 30
Body 30
Specifications 31
Limited Warranty and Technical Support 34
vi

Overview
Cover View
1. Tamper resistant screws
Torx captive screws to fix the dome cover to the base.
2. Dome cover
Vandal proof dome cover.
Overview 1

Bottom View
1. Camera alignment latch
A latch for locking the camera into the pendant wall mount or the pendant NPT mount.
2. Camera lanyard hook
A hook for suspending the camera from the lanyard provided in the pendant wall mount or the pendant
NPT mount.
3. Cable entry hole
An entry hole for the cables required for camera operation.
2 Bottom View

Top View
1. Camera mounting screws
Screws for securing the camera to the pendant wall mount or the pendant NPT mount.
2. Lanyard
Connects to a lanyard hook on the dome cover.
Top View 3

Front View
1. Power connector block
Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only
required when Power over Ethernet is not available.
2. Link LED
Indicates if there is an active connection in the Ethernet port.
3. Ethernet port
Accepts an Ethernet connection to a network. Server communication and image data transmission occurs
over this connection. Also receives power when it is connected to a network that provides Power over
Ethernet.
4. Connection status LED
Provides information about camera operation. For more information, see LED Indicators on page27.
5. Serial number tag
Device information, product serial number and part number label.
6. Audio/video connector
Accepts a mini-jack connector (3.5 mm).
4 Front View

Rear View
1. Azimuth control
Provides control of the image angle.
2. SD card slot
Accepts an SD card for onboard storage.
Not available on H4 Edge Solution (ES) Cameras.
3. Micro USB port
Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wifi Adapter.
4. I/O connector block
Provides connections to external input/output devices.
5. Tilt lock thumb screws
Provides a locking mechanism for the image tilt adjustment.
6. Pan lock thumb screw
Provides a locking mechanism for the image pan adjustment
Rear View 5

IR View
IR Illuminator Ring
Provides scene illumination in the IR spectrum. The IR illuminator ring is not included with all models.
6 IR View

Pendant Wall Mount Bracket View
1. Bracket mounting holes
Points for mounting the pendant wall mount bracket to a mounting surface.
2. Mounting tabs
Tabs for placing the pendant wall mount onto the bracket.
3. Mounting points
Points for securing the pendant wall mount to the mounting bracket.
Pendant Wall Mount Bracket View 7

Pendant Wall Mount View
1. Pendant wall mount
Dome camera mount for walls and other mounting surfaces.
2. Pendant wall mount screws
Screws for securing the pendant wall mount to the mounting bracket.
3. NPT pipe entry hole
A 3/4” NPT threaded hole for NPT pipe conduits.
8 Pendant Wall Mount View

Pendant NPT Mount View
1. 1-1/2” NPT-female to NPT-female adapter
An adapter for attaching the pendant NPT mount to an NPT pipe.
2. Pendant NPT mount
Dome camera mount for NPT pipes.
3. Locking ring
Locking ring for securing the pendant NPT mount on the NPT-female to NPT-female adapter.
Pendant NPT Mount View 9

Installation
Required Tools and Materials
lSmall slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using Power
over Ethernet.
lT20 Pin-In Torx driver
lPendant wall mount (H4-MT-WALL1) or Pendant NPT Mount (H4-MT-NPT1)
l(Pendant wall mount only) No. 2 Phillips screwdriver — for attaching the pendant wall mount bracket
to a mounting surface
l(Pendant NPT mount only) 1-1/2” NPT-female to NPT-female pipe adapter — for attaching the
pendant NPT mount to a pipe
lSilicone sealant
Package Contents
NOTE: The pendant wall mount and pendant NPT mount are sold separately.
lAvigilon™ H4 HD Dome Camera
Pendant Wall Mount:
lMounting template sticker
lMounting bracket
lThread seal tape
lRJ-45 grommet piercing cap
lFour screws and anchors for solid walls
Pendant NPT mount
lMounting template sticker
lLocking ring
lThread seal tape
lRJ-45 grommet piercing cap
Installation Steps
Complete the following steps to install the camera:
Removing the Dome Cover 11
Mounting and Aiming Video Analytics Cameras 11
Inserting Cables through the Sealing Grommet 11
10 Installation

Mounting the Dome Camera 12
Connecting Cables 19
Assigning an IP Address 20
(Optional) Using the USB Wifi Adapter 20
Accessing the Live VideoStream 21
Aiming the Dome Camera 21
(Optional) Configuring SD Card Storage 21
Setting the Time 21
Installing the Dome Cover 22
Zooming and Focusing the DomeCamera 23
Configuring the Camera 23

Removing the Dome Cover
Remove the dome cover by loosening the screws that fix the cover to the base. Use a T20 Pin-In Torx driver to
loosen the screws.
NOTE: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the
overall image quality. Keep the protective covers on the bubble until after the installation is complete.
Mounting and Aiming Video Analytics Cameras
When installing an Avigilon video analytics camera, follow the listed mounting and aiming recommendations to
maximize the camera's analytics capabilities:
lThe camera should be installed above 274 cm (9').
lThe camera should tilt downwards no more than 45 degrees.
lThe camera image should be level with the horizon line.
lThe camera should be mounted to a stable surface to minimize the physical movement of the camera
after installation.
For more details, see Designing a Site for Video Analytics. The document is available in the eDocs app and on
the Avigilon website.
Inserting Cables through the Sealing Grommet
Unless specified otherwise, you must pull the required cables through the sealing grommet included with the
camera when using a cable entry hole.
Removing the Dome Cover 11

1. Remove the sealing grommet from the camera.
2. Pull the tab on the grommet to open a hole for the Ethernet cable.
3. Push an Ethernet cable through the grommet by one of the following methods:
a. If the Ethernet cable is uncrimped, push the cable through the grommet.
b. If the Ethernet cable is already crimped, place the grommet piercing cap on the Ethernet
connector then push the cable through the grommet.
Ensure that the orientation of the cable and grommet matches the one shown in the image.
4. Push any other required cables through the grommet.
NOTE: If you will pull multiple cables through the sealing grommet, apply silicone sealant to seal any gaps
in the grommet.
Mounting the Dome Camera
The dome camera can only be mounted to a pendant wall mount (H4-MT-WALL1) or a pendant NPT mount (H4-
MT-NPTA1). The mounts are sold separately.
Use the pendant wall mount if you will be mounting the camera to a vertical mounting surface such as a wall. Use
the pendant NPT mount if you will be mounting the camera to a 1-1/2” NPT pipe for a free hanging installation.
Mounting the Dome Camera to the Pendant Wall Mount
1. Determine where the cables will enter the pendant wall mount. The cables can either enter through the
rear of the mount from a cable entry hole in the mounting surface, or through the 3/4” NPT pipe entry hole
on the bottom of the mount from a pipe conduit.
2. Use the provided mounting template to drill four mounting holes into the mounting surface.
a. If the cables will enter through the rear of the mount, also drill the cable entry hole in the mounting
surface.
3. Pull the required cables through the preferred hole:
lIf the cables will enter through the rear of the mount, pull them through the cable entry hole in the
mounting surface.
lIf the cables will enter through the pipe entry hole in the bottom of the mount, pull the cables
through the pipe conduit.
12 Mounting the Dome Camera

4. Fasten the pendant wall mount bracket to the mounting surface.
5. Pull the required cables through the wall mount and place it on the mounting tabs on the bracket.
Mounting the Dome Camera to the Pendant Wall Mount 13

Figure 1: 1 — mounting tabs on the bracket, 2 — pendant wall mount screws
6. Tighten the wall mount screws to secure the wall mount to the bracket.
lIf the cables are entering through the pipe entry hole, apply thread seal tape to the pipe conduit
and screw it into the pipe entry hole.
14 Mounting the Dome Camera to the Pendant Wall Mount