Avocent DSR Series DSR1021 Installation and maintenance instructions

For Technical Support:
Avocent Corporation
4991 Corporate Drive
Huntsville, Alabama 35805-6201 USA
Tel: [phone]
Fax: [phone]
590-427-501B
Avocent International Ltd.
Avocent House, Shannon Free Zone
Shannon, County Clare, Ireland
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Avocent Canada
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Richmond Hill, Ontario
L4B 1E4 Canada
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Fax: [phone]
www.avocent.com/support
DS R® Switch
Installer/User Guide
For models: DSR1021 DSR1022

INSTRUCTIONS
This symbol is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.
DANGEROUS VOLTAGE
This symbol is intended to alert the user to the presence of uninsulated
dangerous voltage within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.
POWER ON
This symbol indicates the principle on/off switch is in the on position.
POWER OFF
This symbol indicates the principle on/off switch is in the off position.
PROTECTIVE GROUNDING TERMINAL
This symbol indicates a terminal which must be connected to earth ground
prior to making any other connections to the equipment.

DSR®1021/1022 Switch
Installer/User Guide
Avocent, the Avocent logo, The Power of Being There, DSR, DSView
and OSCAR are registered trademarks of Avocent Corporation or its
affiliates. All other marks are the property of their respective owners.
©2005 Avocent Corporation. All rights reserved.

USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment is a residential
area is likely to cause harmful interference, in which case the user will be required to correct the interference at
his/her own expense.
Japanese Approvals
Safety and EMC Standards
UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST

iii
List of Figures ................................................................................................................ vii
List of Tables ................................................................................................................... ix
Chapter 1: Product Overview.......................................................................................... 1
Features and Benefits ........................................................................................................................ 1
Reduce cable bulk ....................................................................................................................... 1
Access the DSR1021/1022 switch via network connection......................................................... 2
Two modes of access to the DSR1021/1022 switch.................................................................... 2
Simple access to any target device ............................................................................................. 2
Safety Precautions ............................................................................................................................. 4
Rack Mount Safety Considerations.................................................................................................... 4
Chapter 2: Installation ..................................................................................................... 5
DSR 1021/1022 Switch Connectivity ................................................................................................. 5
Installation Overview......................................................................................................................... 6
Setting up your network.............................................................................................................. 6
Installing the DSR1021/1022 switch .......................................................................................... 6
Getting Started................................................................................................................................... 8
Items supplied with the DSR1021/1022 switch........................................................................... 8
Additional items needed.............................................................................................................. 8
Connecting the DSR1021/1022 Switch Hardware............................................................................. 8
Verifying the Connections................................................................................................................ 10
DSR1021/1022 switch............................................................................................................... 10
DSRIQ modules ........................................................................................................................ 11
Configuring the Web Server and DSView 3 Software ..................................................................... 11
Setting up the built-in web server .............................................................................................11
Setting Up the DSView Software ..............................................................................................11
Adjusting Mouse Settings on Target Devices ..................................................................................11
Microsoft Windows ................................................................................................................... 12
LINUX....................................................................................................................................... 14
UNIX......................................................................................................................................... 17
Novell NetWare......................................................................................................................... 19
Apple Mac OS........................................................................................................................... 20
TABLE OF CONTENTS

iv DSR1021/1022 Switch Installer/User Guide
Chapter 3: Local Port Operation................................................................................... 21
Controlling Your System at the Local Port...................................................................................... 21
Viewing and Selecting Ports and Servers ........................................................................................ 21
Viewing the status of your DSR1021/1022 switching system ................................................... 22
Selecting target devices ............................................................................................................ 22
Soft switching............................................................................................................................ 23
Navigating the OSCAR Interface ..................................................................................................... 24
Configuring OSCAR Interface Menus ............................................................................................. 25
Assigning target device names..................................................................................................26
Assigning device types .............................................................................................................. 28
Changing the display behavior................................................................................................. 29
Controlling the status flag ........................................................................................................ 31
Broadcasting to target devices .................................................................................................33
Using Scan mode ...................................................................................................................... 34
Setting local port Screen Saver options....................................................................................37
Setting the keyboard country code............................................................................................ 39
Managing Server Tasks Using the OSCAR Interface ...................................................................... 41
Viewing and disconnecting user connections ........................................................................... 42
Resetting your PS/2 keyboard and mouse ................................................................................ 43
Displaying version information ................................................................................................ 44
Chapter 4: Web Server Operations............................................................................... 47
Overview of the DSR1021/1022 Web Server ................................................................................... 47
Viewing and Selecting Ports and Servers ........................................................................................ 47
About the DSR Explorer Window .................................................................................................... 48
Using the side navigation bar...................................................................................................49
Using the top option bar ........................................................................................................... 49
Launching a KVM session ........................................................................................................50
Managing a DSR web server device......................................................................................... 51
Managing Local Accounts ........................................................................................................ 52
Managing Device Properties.................................................................................................... 53
Power Controlling Target Devices .................................................................................................. 54
Chapter 5: The Video Viewer......................................................................................... 55
About the Video Viewer Window ..................................................................................................... 55
Video Viewer minimum requirements.............................................................................................. 55

TABLE OF CONTENTS v
Launching a KVM Session............................................................................................................... 56
Video Viewer Window Features ...................................................................................................... 57
Changing the toolbar................................................................................................................ 59
Setting the Window Size............................................................................................................ 59
Adjusting the View .................................................................................................................... 60
Adjusting color depth................................................................................................................ 61
Additional Video Adjustment .................................................................................................... 62
Adjusting Mouse Options.......................................................................................................... 64
Using Keyboard Pass-through......................................................................................................... 67
Using Macros................................................................................................................................... 68
Saving the View................................................................................................................................ 68
Closing a Video Viewer Window Session ........................................................................................ 69
Chapter 6: Terminal Operations ................................................................................... 71
The Console Menu ........................................................................................................................... 71
Network Configuration .................................................................................................................... 71
Other Console Main Menu Options.................................................................................................74
Security Configuration ............................................................................................................. 74
Local User Accounts................................................................................................................. 74
Console Password .................................................................................................................... 75
Reset Certificates...................................................................................................................... 75
Secure Mode ............................................................................................................................. 76
Firmware Management ............................................................................................................ 76
Enable Debug Messages...........................................................................................................76
Restore Factory Defaults.......................................................................................................... 76
Reset Appliance ........................................................................................................................ 76
Exit............................................................................................................................................ 76
Appendices..................................................................................................................... 77
Appendix A: FLASH Upgrades................................................................................................. 77
Appendix B: Using DSView Software Over a Modem Connection ..........................................79
Appendix C: Using DSRIQ-SRL Modules ................................................................................ 80
Appendix D: UTP Cabling........................................................................................................84
Appendix E: Technical Specifications ...................................................................................... 86
Appendix F: Sun Advanced Key Emulation.............................................................................. 88
Appendix G: Technical Support................................................................................................ 90

vi DSR1021/1022 Switch Installer/User Guide
Index................................................................................................................................ 91

vii
Figure 1.1: Example DSR1021/1022 Switch Configuration ............................................................. 3
Figure 1.2: The DSR1021 Switch ...................................................................................................... 3
Figure 1.3: The DSR1022 Switch ...................................................................................................... 4
Figure 2.1: Basic DSR1021 Switch Configuration............................................................................ 7
Figure 3.1: Main Dialog Box .......................................................................................................... 21
Figure 3.2: Setup Dialog Box .......................................................................................................... 26
Figure 3.3: Names Dialog Box ........................................................................................................ 27
Figure 3.4: Name Modify Dialog Box .............................................................................................27
Figure 3.5: Devices Dialog Box ...................................................................................................... 28
Figure 3.6: Device Modify Dialog Box ...........................................................................................29
Figure 3.7: Menu Dialog Box.......................................................................................................... 30
Figure 3.8: Flag Dialog Box ........................................................................................................... 32
Figure 3.9: Position Flag ................................................................................................................ 32
Figure 3.10: Broadcast Dialog Box ................................................................................................ 33
Figure 3.11: Scan Dialog Box ......................................................................................................... 35
Figure 3.12: Commands Dialog Box...............................................................................................36
Figure 3.13: Screen Saver Dialog Box............................................................................................38
Figure 3.14: Keyboard Dialog Box ................................................................................................. 40
Figure 3.15: Commands Dialog Box...............................................................................................41
Figure 3.16: User Status Dialog Box .............................................................................................. 42
Figure 3.17: Disconnect Dialog Box............................................................................................... 43
Figure 3.18: Version Dialog Box .................................................................................................... 44
Figure 3.19: DSRIQ Selection Dialog Box...................................................................................... 45
Figure 3.20: DSRIQ Version Dialog Box........................................................................................ 45
Figure 4.1: Avocent DSR Explorer Window.................................................................................... 48
Figure 4.2: Side Navigation Bar...................................................................................................... 49
Figure 5.1: Video Viewer Window (Normal Window Mode) .......................................................... 57
Figure 5.2: Manual Video Adjust Dialog Box ................................................................................. 62
Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed ............................. 65
Figure 6.1: Console Main Menu...................................................................................................... 72
Figure 6.2: Network Configuration Menu....................................................................................... 73
LIST OF FIGURES

viii DSR1021/1022 Switch Installer/User Guide

ix
Table 3.1: OSCAR Interface Status Symbols ................................................................................... 22
Table 3.2: OSCAR Interface Navigation Basics .............................................................................. 24
Table 3.3: Setup Features to Configure the OSCAR Interface........................................................ 25
Table 3.4: OSCAR Interface Status Flags ....................................................................................... 31
Table 3.5: Commands to Manage Routine Tasks for Target Devices ............................................. 41
Table 4.1: DSR Explorer Window Area Descriptions ..................................................................... 48
Table 4.2: Viewing Appliance Information...................................................................................... 53
Table 5.1: Video Viewer Window Descriptions............................................................................... 58
Table 5.2: Manual VIdeo Adjust Dialog Box Descriptions ............................................................. 63
Table C.1: DSRIQ-SRL Module Pinouts .........................................................................................83
Table D.1: UTP Wiring Standards .................................................................................................. 84
Table E.1: DSR1021/1022 Switch Product Specifications .............................................................. 86
Table F.1: Sun Key Emulation......................................................................................................... 88
Table F.2: PS/2-to-USB Keyboard Mappings ................................................................................. 89
LIST OF TABLES

xDSR1021/1022 Switch Installer/User Guide

1
CHAPTER
1Product Overview
Features and Benefits
Avocent DSR®switches combine analog and digital technology to provide flexible, centralized
control of data center servers and facilitate the OA&M (operations, activation and maintenance) of
remote branch offices where trained operators may be unavailable. They provide enterprise
customers with a significant reduction of cable volume, secure remote access and flexible server
management from anywhere at anytime.
Each DSR1021/1022 switch model consists of a rack mountable keyboard, video and mouse
(KVM) switch, configurable for analog (local) or digital (remote) connectivity. Video resolutions
are supported up to 1280 x 1024 for remote users. Enhanced video quality of up to 1600 x 1200
is available to local users via the video port.
The DSR1021/1022 switch has user peripheral ports for PS/2 keyboards and mice and an SPC port
that may be used to connect to an SPC power control device. An SPC device is an 8- or 16-outlet
device that you can use to control the power state of any attached target devices through the
embedded web server or the DSView 3 software.
Users can access target devices across a 100BaseT LAN port that is used to establish an Ethernet
connection, or directly through a local port. Each DSR1021/1022 switch model includes a
MODEM port that supports V.34, V.90 or V.92-compatible modems that may be used to access
the switch when an Ethernet connection is not available.
The only significant difference between the two models described in this manual is that the
DSR1021 supports control of up to eight target devices, while the DSR1022 supports control of up
to four target devices. The IP-based DSR1021/1022 switches give you flexible target device
management control from anywhere in the world.
Reduce cable bulk
With server densities continually increasing, cable bulk remains a major concern for network
administrators.The DSR1021/1022 switches significantly reduce KVM cable volume in the rack by
utilizing the innovative DSRIQ module and single, industry-standard Unshielded Twisted Pair
(UTP) CAT 5 cabling. This allows a higher server density while providing greater airflow and
cooling capacity.

2DSR1021/1022 Switch Installer/User Guide
The DSRIQ module is powered directly from the target device and provides Keep Alive
functionality when the DSR1021/1022 switch is not powered.
The DSRIQ-SRL (serial) module is a DCE device that provides the primary interface between a
serial device and a DSR1021/1022 switch. It provides VT100 terminal emulation, break
suppression and port history in a compact, convenient module.
Access the DSR1021/1022 switch via network connection
No special software or drivers are required on the attached, or client, computers.
NOTE: The client connects to the server housing the DSView®management software using an Internet
browser. For modem access, you must install DSR Remote Operations software included on the DSView 3
software D-ROM (see the DSView Installer/User Guide for more information).
Users access the DSR1021/1022 switch and all attached systems via Ethernet or using a V.34, V.90
or V.92 modem from a client computer, such as a PC. Clients can be located anywhere a valid
network connection exists.
Two modes of access to the DSR1021/1022 switch
You can access the DSR1021/1022 switch in one of the following ways:
• through a built-in web server that manages basic switching tasks
-or-
• as your needs grow, by upgrading to the DSView 3 software to manage every KVM switch in
your installation from one simple-to-use web interface
Simple access to any target device
When a user accesses the DSR1021/1022 switch, a listing displays all target devices to which the
user has permission to view and manage. When a user selects a target device from the list, the video
of the selected target device displays in a Video Viewer window. For more information about the
Video Viewer, see Chapter 5.
Figure 1.1 on page 3 illustrates an example of a typical DSR1021/1022 switch configuration.
Figure 1.2 on page 3 illustrates and describes the DSR1021 switch.
Figure 1.3 on page 4 illustrates and describes the DSR1022 switch.

Digital User
(Computer with Internet browser)
Analog User
(OSCAR Graphical
User Interface)
DSR1021/1022 switch
Modem
Telephone
Network
Ethernet
DSView 3
Software
Chapter 1: Product Overview 3
Figure 1.1: Example DSR1021/1022 Switch Configuration
Number of target devices 8
Digital paths 1
Analog user 1
DSR1021 Switch
Figure 1.2: The DSR1021 Switch

Number of target devices 4
Digital paths 1
Analog user 1
DSR1022 Switch
4DSR1021/1022 Switch Installer/User Guide
Figure 1.3: The DSR1022 Switch
Safety Precautions
To avoid potential video and keyboard problems when using Avocent products:
• If the building has 3-phase AC power, ensure that the computer and monitor are on the same
phase. For best results, they should be on the same circuit.
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the
following precautions:
• Do not use a 2-wire power cord in any Avocent product configuration.
• Test AC outlets at the target device and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the target device and monitor. When using a backup
Uninterruptible Power Supply (UPS), power the target device, the monitor and the
DSR1021/1022 switch from the UPS.
NOTE: The AC inlet is the main power disconnect.
Rack Mount Safety Considerations
•Elevated Ambient Temperature: If installed in a closed rack assembly, the operating
temperature of the rack environment may be greater than room ambient. Use care not to exceed
the rated maximum ambient temperature of the switch.
•Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of
airflow required for safe operation of the equipment is not compromised.
•Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous
condition is not achieved due to uneven mechanical loading.
•Circuit Overloading: Consideration should be given to the connection of the equipment to the
supply circuit and the effect that overloading of circuits might have on overcurrent protection
and supply wiring. Consider equipment nameplate ratings for maximum current.
•Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay
particular attention to supply connections other than direct connections to the branch circuit
(for example, use of power strips).

5
CHAPTER
2Installation
DSR 1021/1022 Switch Connectivity
The DSR1021/1022 switching system can connect to a server running the DSView 3 software.
DSView 3 software allows a user to view and control target devices (one at a time) attached to the
DSR1021/1022 switching system. For more information on the DSView 3 software, see the
DSView Installer/User Guide.
The DSR1021/1022 switching system transmits keyboard, video and mouse (KVM) information
between operators and target devices attached to the DSR1021/1022 switch over a network using
either an Ethernet connection or a modem connection.
The DSR1021/1022 switch uses TCP/IP for communication over Ethernet. Although 10BaseT
Ethernet may be used, Avocent recommends a dedicated, switched 100BaseT network.
The DSR1021/1022 switch also uses Point-to-Point Protocol (PPP) for communication over a
V.34, V.90 or V.92 modem.
You can perform KVM switching tasks by using one of the following:
• the web server built into the switch
-or-
• DSView 3 software
The installation instructions in this chapter pertain to the hardware installation and configurations
of the DSR1021/1022 switch and the built-in web server. If you plan to use the DSView 3 software
for access, please refer to the DSView 3 Quick Install Guide that is included with the DSView 3
software package.

6DSR1021/1022 Switch Installer/User Guide
Installation Overview
The general procedure for setting up and installing the DSR1021/1022 switch is as follows:
Setting up your network
The DSR1021/1022 switching system uses IP addresses to uniquely identify the switch and the
target devices. The DSR1021/1022 switch supports both Dynamic Host Configuration Protocol
(DHCP) and static IP addressing. Avocent recommends that IP addresses be reserved for each
switch and that they remain static while the DSR1021/1022 switches are connected to the network.
For additional information on setting up the DSR1021/1022 switch using the DSView 3 software,
and for information on how the DSR1021/1022 switch uses TCP/IP, see the DSView Installer/User
Guide or DSView 3 Online Help.
Installing the DSR1021/1022 switch
1. Unpack the DSR1021/1022 switch and verify that all components are present and in good
condition. See the Getting Started section on page 8 for specific information.
2. Make all hardware connections between the power source, DSR1021/1022 switch, target
devices, optional SPC device, the Ethernet and the optional modem connection. See the
Connecting the DSR1021/1022 Switch Hardware section on page 8 for detailed instructions.
3. Turn on the power and verify that all connections are working. See the Verifying the
Connections section on page 10 for more information.
4. If you are accessing the DSR1021/1022 switch through the web server and configuring the
switch using the console menu interface, do that at this point. See Chapter 6 for
detailed instructions.
-or-
Otherwise, use the DSView 3 software to configure the DSR1021/1022 switch. See the
DSView Installer/User Guide or DSView 3 Online Help for detailed instructions.
5. Make the appropriate adjustments to your mouse settings. See the Adjusting Mouse Settings on
Target Devices section on page 11 for instructions.
Figure 2.1 on page 7 illustrates one possible configuration for your DSR1021/1022 switch.

Digital User
Server
DSR1021 Switch
Power
Telephone
Network
Ethernet
Internet Connection
SETUP Port
Cord
Ethernet and/or
Modem
Server
Server
Server
DSRIQ Modules
PS/2, USB, Sun
and serial adaptors
are available
Analog User
SPC
Power Control
Device
SPC Port
Connection
KVM
Connections
Ports
1-8 CAT 5
Cable
Chapter 2: Installation 7
Figure 2.1: Basic DSR1021 Switch Configuration

8DSR1021/1022 Switch Installer/User Guide
Getting Started
Before installing your DSR1021/1022 switch, refer to the following lists to ensure you have all items
that shipped with the DSR1021/1022 switch as well as other items necessary for proper installation.
Items supplied with the DSR1021/1022 switch
The following items are shipped with the DSR1021/1022 switch:
• local country power cord
• rack mounting brackets
• null modem cable
•DSR1021/1022 Installer/User Guide (this manual)
• DSR1021/1022 Quick Installation Guide
Additional items needed
Additional items needed for installation of the DSR1021/1022 awitch include the following:
• one DSRIQ module per target server or DSRIQ-SRL module per serial device
• one CAT 5 patch cable per DSRIQ module (4-pair UTP, up to 10 meters)
• one CAT 5 patch cable for network connectivity (4-pair UTP, up to 10 meters)
• (Optional) DSView 3 software
• (Optional) V.34, V.90 or V.92-compatible modem and cables
• (Optional) SPC power control device
Connecting the DSR1021/1022 Switch Hardware
NOTE: The DSR1021/1022 switch may be rack mounted in a 1U configuration. The DSR1021/1022 switch does
not support a 0U configuration.
To connect and power on your DSR1021/1022 switch:
1. Power off the target devices that will be part of your DSR1021/1022 switching system. Locate
the power cord that came with the DSR1021/1022 switch. Plug one end into the power socket
on the back panel of the DSR1021/1022 switch. Plug the other end into a grounded AC wall
outlet.
WARNING: To reduce the risk of electric shock or damage to your equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
• Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
• Disconnect the power from the switch by unplugging the power cord from either the electrical outlet or
the appliance.