Avocent AutoView 2000 Installation and maintenance instructions

Installer/User Guide
AutoView®2000

INSTRUCTIONS
This symbol is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the appliance.
DANGEROUS VOLTAGE
This symbol is intended to alert the user to the presence of uninsulated
dangerous voltage within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.
POWER OFF
This symbol indicates the principal on/off switch is in the off position.
POWER ON
This symbol indicates the principal on/off switch is in the on position.
PROTECTIVE GROUNDING TERMINAL
This symbol indicates a terminal which must be connected to earth ground
prior to making any other connections to the equipment.

AutoView®2000
Installer/User Guide
Avocent, the Avocent logo and The Power of Being There are
trademarks or registered trademarks of Avocent Corporation.
AutoView is a registered trademark of Cybex Computer
Products Corporation. OSCAR is a registered trademark of Apex
Inc. Energy Star is a registered trademark of the Environmental
Protection Agency. All other marks are the property of their
respective owners.
© 2002 Avocent Corporation. All rights reserved.

USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Canadian Notification
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le Règlement
sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.
Japanese Approvals
Taiwanese Approvals
Agency Approvals UL 60950, CSA C22. 2 No. 60950, EN60950, EN55024, EN 61000-3-3,
FCC CFR 47 part 15A, EN55022, ACA AS/NZS 3548A
Republic of Korea EMI Standard Certificate Number: E-F900-01-2012 (A)

Table of Contents
Chapter 1: Product Overview
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2: Installation
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rack Mounting Your AutoView . . . . . . . . . . . . . . . 9
Installing the AutoView 2000 . . . . . . . . . . . . . . . . . 10
Setting Up Your AutoView System . . . . . . . . . . . . . 13
Chapter 3: Basic Operations
Controlling Your System at the Analog Ports . . . . 17
Viewing and Selecting Ports and Servers . . . . . . . . 17
Navigating OSCAR . . . . . . . . . . . . . . . . . . . . . . . . . 19
Configuring OSCAR . . . . . . . . . . . . . . . . . . . . . . . . 20
Displaying Version Information . . . . . . . . . . . . . . . 28
Scanning Your System . . . . . . . . . . . . . . . . . . . . . . 30
Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . 32
Changing Your Switch Mode . . . . . . . . . . . . . . . . . 33
Appendices
Appendix A: FLASH Upgrades . . . . . . . . . . . . . . . . 37
Appendix B: Technical Specifications . . . . . . . . . . 41
Appendix C: Technical Support . . . . . . . . . . . . . . . 42

Contents
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1
Product Overview

Chapter 1: Product Overview 3
Chapter 1: Product Overview
Features and Benefits
The multiuser, 16 port AutoView 2000 integrates Avocent’s field-proven analog
keyboard, video and mouse (KVM) switching technology with advanced cable
management, flexible access for two simultaneous users and a patented, next-
generation user interface. The AutoView 2000 KVM switch conveniently
supports all major server platforms and features powerful on-screen
management for easy system configuration and server selection.
A unique benefit of the AutoView 2000 is the AVRIQ intelligent module. The
AVRIQ module with CAT 5 design dramatically reduces cable clutter, while
providing optimal resolution and video settings. The built-in memory of the
AVRIQ simplifies configuration by assigning and retaining unique server
names and Electronic ID (EID) numbers for each attached server. The AVRIQ
is powered directly from the server and provides Keep Alive™ functionality
even if the AutoView is not powered.
NOTE: Throughout the documentation you will see the word “appliance” used generically to
describe the AutoView 2000 switch.
Figure 1.1: AutoView 2000
AVRIQ intelligent module
AVRIQ modules allow direct KVM connectivity to servers in your AutoView
system. Each AutoView 2000 has 16 Avocent Rack Interface (ARI) ports for
connecting AVRIQ modules.
Utilizing an AVRIQ, you can attach additional switches to expand your
AutoView system. This flexibility allows you to add capacity as your data
center grows.
Multiplatform support
The AVRIQ modules available with the AutoView 2000 support PS/2, Sun and
USB server environments. Using the On-Screen Configuration and Activity
Reporting interface (OSCAR) in conjunction with these modules allows you
to switch easily across platforms.

4AutoView 2000 Installer/User Guide
OSCAR graphical user interface
An AutoView 2000 switch uses OSCAR, which features intuitive menus to
configure your switch system and select computers. Computers can be
identified by unique name, EID or port number, allowing you to assign unique
server names.
Security
OSCAR allows you to protect your system with a screen saver password. After
a user-defined time, the screen saver mode engages and access is prohibited
until the appropriate password is entered to reactivate the system.
Operation modes
The OSCAR user interface provides convenient operation modes for easy
AutoView 2000 system administration. These modes (Broadcast, Scan, Switch
and Share) allow you to manage your switching activities. Chapter 3 explains
these modes in detail.
Video
AutoView 2000 provides optimal resolution for analog VGA, SVGA and XGA
video. Achieve resolutions of up to 1600 x 1200 with a 10 foot cable and up to
800 x 600 with a 50 foot cable. Resolutions will vary depending upon the length
of cable separating your switch and servers.
Plug and Play
The AutoView 2000 also supports Display Data Channel Plug and Play, which
automates configuration of the monitor and is compliant with the VESA
DDC2B standard.
FLASH upgradable
Upgrade your firmware at any time through a simple update utility to ensure
that your AutoView system is always running the most current version
available. Both the AutoView 2000 switch and the AVRIQ modules are FLASH
upgradable. See Appendix A for more information.
Cascading expansion
Each AutoView 2000 switch supports up to 16 directly attached servers and can
conveniently scale to support more. You can expand your system using
cascadable Avocent products such as other AutoViews or Outlook appliances.
This extra “cascade” of units allows you to attach up to 256 servers in one system.

Chapter 1: Product Overview 5
Figure 1.2: Example AutoView 2000 Configuration
Safety Precautions
To avoid potential video and/or keyboard problems when using Avocent products:
• If the building has 3-phase AC power, ensure that the computer and monitor
are on the same phase. For best results, they should be on the same circuit.
• Use only Avocent-supplied cable to connect computers and KVM switches.
Avocent warranties do not apply to damage resulting from user-supplied cable.
To avoid potentially fatal shock hazard and possible damage to equipment,
please observe the following precautions:
• Do not use a 2-wire extension cord in any Avocent product configuration.
• Test AC outlets at the computer and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the computer and monitor. When
using a backup power supply (UPS), power the computer, the monitor and
the appliance off the supply.
NOTE: The AC inlet is the main disconnect.
AVRIQ
Module
AVRIQ
Module
Switch Critical Server
Analog Connection
AV2000
Switch
Rack of
Servers
Rack of
Servers
Analog Connection

6AutoView 2000 Installer/User Guide
Rack mount safety considerations
• Elevated Ambient Temperature: If installed in a closed rack assembly, the
operation temperature of the rack environment may be greater than room
ambient. Use care not to exceed the rated maximum ambient temperature
of the unit.
• Reduced Air Flow: Installation of the equipment in a rack should be such
that the amount of airflow required for safe operation of the equipment is
not compromised.
• Mechanical Loading: Mounting of the equipment in the rack should be such
that a hazardous condition is not achieved due to uneven mechanical loading.
• Circuit Overloading: Consideration should be given to the connection of
the equipment to the supply circuit and the effect that overloading of
circuits might have on overcurrent protection and supply wiring. Consider
equipment nameplate ratings for maximum current.
• Reliable Earthing: Reliable earthing of rack mounted equipment should be
maintained. Pay particular attention to supply connections other than
direct connections to the branch circuit (for example, use of power strips).

Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rack Mounting Your AutoView . . . . . . . . . . . . . . . 9
Installing the AutoView 2000 . . . . . . . . . . . . . . . . . 10
Setting Up Your AutoView System . . . . . . . . . . . . . 13
2
Installation

Chapter 2: Installation 9
Chapter 2: Installation
Getting Started
Before installing your AutoView appliance, refer to the following list to ensure
you have all items that shipped with the appliance as well as other items
necessary for proper installation.
Supplied with the AutoView 2000
•AutoView 2000 unit
•Power cord
•One null modem serial cable
•AutoView 2000 Installer/User Guide
•AutoView 2000 Quick Installation Guide
Additional items needed
•One AVRIQ module and UTP cabling per attached server or switch
• (Optional) Rack mounting kit
Rack Mounting Your AutoView
NOTE: Rack mounting kits are sold separately.
Your AutoView appliance may be rack mounted using brackets available
through Avocent. Before installing the appliance and other components in the
rack cabinet (if not already installed), stabilize the rack in a permanent
location. Install your equipment starting at the bottom of the rack cabinet, then
work to the top. Avoid uneven loading or overloading of rack cabinets.
Figure 2.1: AutoView 2000 Horizontal Installation

10 AutoView 2000 Installer/User Guide
CAUTION: Rack Loading - Overloading or uneven loading of racks may result in shelf or rack
failure, causing damage to equipment and possible personal injury. Stabilize racks in a
permanent location before loading begins. Mount components beginning at the bottom of the
rack, then work to the top. Do not exceed your rack load rating.
To install the 1U switch mounting bracket: (kit sold separately)
1. Remove the first two screws on each side.
2. Line up the holes in the “long side” of the kit’s side brackets with the
screw holes in the switch.
3. With a Phillips screwdriver, fasten the mounting brackets to the switch
using two screws on each side.
4. Attach four cage nuts or clip nuts to the rack mounting flange of the rack
cabinet so that the nut is positioned on the inside of the rack.
NOTE: Nuts are not included with the rack mount kit.
5. Mount the switch assembly to the rack cabinet by matching the holes in
the “short side” of each bracket to an appropriate set of matching holes on
your rack cabinet. Next, insert the combination hex head screws through
the slots in the bracket and the holes in the mounting rail, then into the
cage nuts or clip nuts.
Installing the AutoView 2000
Plug the supplied power cord into the back of the appliance and then into an
appropriate power source. Figure 2.2 illustrates one possible configuration for
your AutoView appliance. See the following detailed set of procedures to
successfully install your appliance.
CAUTION:To reduce the risk of electric shock or damage to your equipment -
- Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
- Disconnect the power from the unit by unplugging the power cord from either the electrical
outlet or the unit.

Chapter 2: Installation 11
Figure 2.2: Basic AutoView 2000 Configuration
To connect an AVRIQ module to each server:
1. Locate the AVRIQ modules for your AutoView 2000 unit.
2. Attach the appropriately color-coded cable ends to the keyboard, monitor and
mouse ports on the first server you will be connecting to the unit.
3. Attach one end of the CAT 5 cabling that will run between your AVRIQ and
AutoView unit to the RJ45 connector on the AVRIQ module.
4. Connect the other end of the CAT 5 cable to the desired ARI port on the
back of your AutoView unit.
5. Repeat steps 2-4 for all servers you wish to attach.
1357 9111315
2468 10121416
Analog User B
AV2000 Appliance
Server 1
Servers 2-16
AVRIQ
Module
Configuration Port
for updating firmware
Analog User A

12 AutoView 2000 Installer/User Guide
NOTE: When connecting a Sun AVRIQ module, you must use a multi-sync monitor to
accommodate Sun computers that support both VGA and sync-on-green or composite sync.
Adding legacy switches
You can add cascade switches to the AutoView 2000 system for easy integration
into your existing configuration. In a cascaded system, each ARI port will
accommodate up to 24 servers. See the following table for legacy switches
compatible with the AutoView 2000 system.
Legacy Switch Support
Legacy Product Model Numbers
OutLook ES 140ES, 180ES, 280ES, 1160ES, 2160ES, 4160ES
AutoView AV200-4, AV200-8, AV400-4, AV400-8, AV416, AV424
Figure 2.3: AutoView 2000 Configuration with a Legacy KVM Switch
Local Analog User A
AV2000 Appliance
AVRIQ Module
AVRIQ Module
PS/2, USB and Sun
cables are available.
OutLook ES Switch AV200/400 Switch
Server 1
Server 1

Chapter 2: Installation 13
To add a legacy KVM switch:
1. Mount the KVM switch into your rack cabinet. Locate a length of CAT 5
cabling to connect between your AutoView 2000 appliance and the AVRIQ
for your switch.
2. Attach the keyboard, monitor and mouse connectors of the AVRIQ to a
user port on your cascade switch.
3. Attach one end of the CAT 5 cabling to the RJ45 connector on the AVRIQ.
4. Connect the other end of the CAT 5 cable to an available port on the back of
your AutoView 2000.
5. Connect the servers to your Avocent cascade switch according to the
instructions included with the device.
6. Power cycle the cascade switch to enable the cascade code.
7. Repeat steps 2-5 for all cascade switches you wish to attach to your system.
To connect local peripherals:
1. Select the keyboard, monitor and mouse to be connected to local analog
user A.
2. Locate the port set labeled Aon the back of the appliance. Connect these
peripherals to their respective ports.
3. Repeat these steps for the local analog port set labeled B.
4. Bundle and label the cables for easy identification.
Setting Up Your AutoView System
With the AutoView 2000 system, you can auto detect and configure each port
on your appliance. Chapter 3 provides detailed instructions on naming,
customization and OSCAR setup and configuration.

14 AutoView 2000 Installer/User Guide