Axeon SOLO I User manual

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MKT –590 –A
REVERSE OSMOSIS
SYSTEM
USER MANUAL

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MKT–590–B
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TABLE OF CONTENTS
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MKT–590–B
Table of Contents
INTRODUCTION ........................................................................................................................................................... 4
SAFETY.......................................................................................................................................................................... 5
PRECAUTIONARY STATEMENTS ............................................................................................................................. 5
OPERATING DO’S AND DON’TS................................................................................................................................. 6
SYSTEM SPECIFICATION CHART ................................................................................................................................ 7
OPERATING LIMITS .................................................................................................................................................. 7
FEEDWATER AND OPERATING SPECIFICATIONS ..................................................................................................... 8
SOLO I COMPONENT IDENTIFICATION AND DESCRIPTION ................................................................................... 9
PRE-FILTRATION..................................................................................................................................................... 10
POST-FILTRATION.................................................................................................................................................. 10
TUBING AND LOCKING CLIPS KIT ........................................................................................................................ 10
PERMEATE STORAGE ............................................................................................................................................ 10
MEMBRANE INFORMATION ..................................................................................................................................... 11
MEMBRANE ELEMENT SPECIFICATIONS ............................................................................................................. 11
SYSTEM INSTALLATION............................................................................................................................................. 13
TOOLS AND EQUIPMENT REQUIRED FOR INSTALLATION ................................................................................ 13
FEED WATER CONNECTION................................................................................................................................. 13
FAUCET INSTALLATION ........................................................................................................................................ 14
PERMEATE (PRODUCT WATER) CONNECTION ................................................................................................... 15
DRAIN SADDLE INSTALLATION ............................................................................................................................ 16
AIR GAP CONNECTION......................................................................................................................................... 16
MEMBRANE INSTALLATION AND HANDLING......................................................................................................... 18
MEMBRANE INSTALLATION AND REPLACEMENT .............................................................................................. 18
SYSTEM PURGING AND INTIAL START UP ............................................................................................................... 19
TROUBLE SHOOTING ................................................................................................................................................ 20
TROUBLE SHOOTING CHART ............................................................................................................................... 20
TECHNICAL ASSISTANCE ...................................................................................................................................... 20
SYSTEM WARRANTY .................................................................................................................................................. 21

INTRODUCTION
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MKT–590–B
The Solo I Reverse Osmosis System is a durable piece of equipment which, with proper care, will
last for many years. This User Manual outlines installation, operation, maintenance and
troubleshooting details vital to the sustained performance of your system.
If your system is altered at the site of operation, or if the feedwater conditions change, please
contact your local dealer or distributor to determine the proper recovery for your application.
DO NOT UNDER ANY CIRCUMSTANCE REMOVE ANY CAUTION, WARNING, OR OTHER
DESCRIPTIVE LABELS FROM THE SYSTEM.
PRIOR TO OPERATING OR SERVICING THE REVERSE OSMOSIS SYSTEM, THIS USER’S
MANUAL MUST BE READ AND FULLY UNDERSTOOD. KEEP THIS AND OTHER
ASSOCIATED INFORMATION NEAR THE SYSTEM FOR FUTURE REFERENCE.

SAFETY
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MKT–590–B
Defined below are the two safety headings used throughout this User Manual’s text.
WARNING: INDICATES STATEMENTS THAT ARE USED TO IDENTIFY
DANGEROUS CONDITIONS OR PRACTICES. FAILURE TO FOLLOW WARNINGS
COULD RESULT IN SERIOUS INJURY OR DEATH.
CAUTION: INDICATES STATEMENTS THAT ARE USED TO IDENTIFY
CONDITIONS OR PRACTICES THAT COULD RESULT IN EQUIPMENT OR OTHER
PROPERTY DAMAGE
STATEMENTS IN BOLD AND ALL CAPITALS ARE ADVISORY OR INFORMATIONAL
STATEMENTS OF PARTICULAR IMPORTANCE TO THE HEADING UNDER WHICH THEY ARE
FOUND.
PRECAUTIONARY STATEMENTS
DO NOT USE WHERE THE WATER IS MICROBIOLOGICALLY UNSAFE OR OF
UNKNOWN QUALITY WITHOUT ADEQUATE DISINFECTION BEFORE OR AFTER
THE SYSTEM.
ALWAYS SHUT OFF THE FEEDWATER, AND RELIEVE PRESSURE BEFORE
WORKING ON THE UNIT.
NEVER ALLOW THE UNIT TO FREEZE OR OPERATE WITH A FEEDWATER
TEMPERATURE ABOVE 85°F.
DO NOT PERMIT CHLORINE TO BE PRESENT IN THE FEED WATER.

OPERATING DO’S AND DON’TS
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MKT–590–B
DO
•Change the cartridge filters regularly.
•Monitor the system and keep a daily log.
•Run the system as much as possible on a continuous basis.
DON’T
•Permit chlorine to enter or be present in the feed water.
•Shut down the system for extended periods.
•Operate the system with insufficient feed flow or pressure.

SOLO I SYSTEM SPECIFICATION CHART
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MKT–590–B
Nothing has a greater effect on a reverse osmosis system than the feed water quality. If your feed
water conditions change, please contact your local dealer or distributor to determine the proper
recovery for your application. Before starting the RO system it is strongly suggested to obtain an
up to date water analysis of the water to be treated.
IT IS VERY IMPORTANT TO MEET THE MINIMUM FEED WATER AND OPERATING
REQUIREMENTS OUTLINED IN THIS MANUAL. FAILURE TO DO SO WILL CAUSE
DAMAGE OR FAILURE OF THE SYSTEM COMPONENTS AND MEMBRANES.
DAMAGE TO THE SYSTEM DUE TO OPERATION OUTSIDE OF THE
SPECIFICATIONS OUTLINED IN THIS MANUAL WILL VOID THE
MANUFACTURERS WARRANTY.
OPERATING LIMITSA
Design Temperature, °F
77
Maximum SDI Rating
< 5
Maximum Feed Temperature, °F
85
Maximum Turbidity, NTU
< 1
Minimum Feed Temperature, °F
40B
Maximum Free Chlorine, ppm
< 0.1
Maximum Ambient Temperature, °F
120
Maximum TDS, ppm
1000B
Minimum Ambient Temperature, °F
40
Maximum Hardness, gpg
0
Maximum Feed Pressure, PSI
80
Maximum pH (continuous)
8
Minimum Feed Pressure, PSI
40
Minimum pH (continuous)
4
A If any of the feed water parameters are not within the limits given, consult your local dealer or distributor for assistance.
B Low temperatures and feedwater quality, such as high TDS levels will significantly affect the systems production capabilities and performance.
Computer projections must be run for individual applications which do not meet or exceed minimum and maximum operating limits for such
conditions.
HIGHER TDS AND/OR LOWER TEMPERATURES WILL REDUCE THE SYSTEM’S
PRODUCTION.

FEEDWATER AND OPERATING SPECIFICATIONS
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MKT–590–B
MODELS
SOLO I
Flow RatesC
Permeate Flow Rate (gpd / lpd)
50 / 189
Feedwater TDS max (ppm)
1000
Product to Waste Ratio
1:2
Connections
Feed
1/4" QC
Permeate
3/8” QC
Concentrate
1/4" QC
Membrane
Membrane Quantity
1
Membrane Size
1812
Nominal TDS Rejection %
96
System Dimentions
Approximate Dimensions
L x W x H (in / cm)
16.5 x 11 x 15 /
41.91 x 27.94 x 38.10
Approximate Weight (lbs / kg).
15 / 7
C Product flow and maximum recovery rates are based on feedwater conditions as stated above. Do not exceed recommended
permeate flow.
Warranty Evaluation Test Conditions: Permeate flow rates and salt rejection based on the following test conditions–550 ppm, filtered
and dechlorinated municipal tap water, 77°F / 25°C, 15% recovery, 7.0 pH and the specified operating pressure for membrane element
type. Data taken after 60 minutes of operation.

COMPONENT IDENTIFICATION
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ITEM
NUMBER
PART
NUMBER
DESCRIPTION
1
200931
PERMEATE STORAGE TANK (3.2 GALLON CAPACITY)
2
211623
PERMEATE STORAGE TANK VALVE (3/8” QUICK CONNECT)
3
201026
PRODUCT WATER LINE TO TANK AND FAUCET (3/8” WHITE TUBING)
4
207797
1/4" QUICK CONNECT LEAK DETECTOR
5
211478
1/4” QUICK CONNECT FEED WATER ADAPTOR (FOR 3/8” WATER SUPPY LINE)
6
211663
FEED WATER LINE (1/4” BLUE TUBING)
7
211477
5 MICRON SEDIMENT AND SINTERED CARBON BLOCK PRE FILTER
8
211479
SOLO I REVERSE OSMOSIS MEMBRANE ELEMENT (50 GPD)
9
211745
SOLO I REVERSE OSMOSIS SYSTEM LID
10
211481
3/8” QUICK CONNECT X 1/4" MNPT MALE CONNECTOR
11
200654
INLINE GRANULATED ACTIVATED CARBON POST FILTER (1/4” FNPT)
12
211482
3/8” QUICK CONNECT FAUCET ADAPTOR
13
207786
CHROME FAUCET WITH AIR GAP CONNECTION
14
201028
AIR GAP DRAIN LINE (3/8” BLACK TUBING)
15
211622
3/8” QUICK CONNECT DRAIN SADDLE
16
201018
SYSTEM DRAIN LINE FROM SYSTEM TO AIR GAP (1/4” BLACK TUBING)
17
200988
CONCENTRATE FLOW RESTRICTOR (INSTALLED INTO END OF TUBING)
18
211456
SOLO I REVERSE OSMOSIS SYSTEM

COMPONENT IDENTIFICATION
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MKT–590–B
PRE-FILTRATION
Solo I systems are supplied with an integrated 5-micron
polyproylene sediment and sintered carbon filter (item 7, pg.
9). Change the filtration cartridge every 6 months.
THE SYSTEM MUST BE OPERATED ON MUNICIPAL TAP WATER ONLY.
POST-FILTRATION
Solo I systems are supplied with an in-line granulated
activated carbon post filter (item 11, pg. 9). Change the
filtration cartridge every 6-12 months.
TUBING AND LOCKING CLIPS KIT
John Guest tubing and locking clips are provided for creating
process connections and securing the quick connect collets.
Locking clips are only to be used on John Guest branded
fittings.
PERMEATE STORAGE
Solo I systems are supplied with a bladder storage tank (item
1, pg. 9). Tank storage capacity is dependent on feed
pressure and tank pressure. Typical usable capacity ranges
from 2.4-3.2 gallons. Ensure the tank pressure is kept around
7 psi, do not exceed 10 psi.

MEMBRANE INFORMATION
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MKT–590–B
Solo I reverse osmosis systems come packaged with a proprietary Solo–Series Residential
Membrane. General membrane element performance characteristics are listed on the following
membrane specification chart.
MEMBRANE ELEMENT SPECIFICATIONS
Solo–Series Residential Membrane (Proprietary)
Membrane Type: Polyamide Thin-Film Composite
pH Range, Short Term Cleaning (30 Min.): 2-12
Maximum Operating Temperature: 113°F (45°C)
Maximum Feed Silt Density Index (SDI): 5
Maximum Operating Pressure: 85 psi (5.86 bar)
Chlorine Tolerance: 0 ppm
pH Range, Continuous Operation: 3-10
Product Specifications
Dimension (inch / mm)
Part
Number
Description
Applied Pressure
psi / bar
Permeate Flow
Rate gpd / lpd
A
B
C
D
211479
SOLO–1812–50
60 / 4.13
50 / 189.30
11.73 / 298.00
1.69 / 43.00
0.67 / 17.00
0.85 / 23.60
Warranty Evaluation Test Conditions: Permeate flow and salt rejection based on the following test conditions–550 ppm, filtered and dechlorinated
municipal tap water, 77°F / 25°C, 15% recovery and the specified operating pressure. Minimum salt rejection is 96%. Permeate flows for warranty
evaluation may vary +/- 20%. Maximum pressure drop at 10 psig / 0.69 bar.
Under certain conditions, the presence of free chlorine, chloramines and other oxidizing agents will cause premature
membrane failure. Since oxidation damage is not covered under warranty, the manufacturer recommends removing
all oxidizing agents by pretreatment prior to membrane exposure. Please contact the manufacturer or your supplier
for more information.
It is recommended that systems using these elements rinse the elements for 24 hours, prior to first use, to meet
NSF/ANSI 58 Standard. The first full tank of permeate must be discarded. Do not use this initial permeate for drinking
water or food preparation. Keep elements moist at all times after initial wetting. To prevent biological growth during
prolonged system shutdowns, it is recommended that membrane elements be immersed in a preservative solution.
Rinse out the preservative before use. For membrane warranty details, please contact the manufacturer or your
supplier for more information.

MEMBRANE INFORMATION
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MKT–590–B
If operating limits and guidelines given in this product specification sheet are not strictly followed, the warranty will
be null and void. The customer is fully responsible for the effects of incompatible chemicals and lubricants on
elements. Use of any such chemicals or lubricants will void the warranty. These membranes may be subject to
drinking water application restrictions in some countries: please check the application status before use and sa hese
elements have not been through the French approval process for use in potable water. The use of this product in
and of itself does not necessarily guarantee the removal of cysts and pathogens from water.
Effective cyst and pathogen reduction is dependent on the complete system design and on the operation and
maintenance of the system.
No freedom from infringement of any patent owned by the manufacturer or others is to be inferred. Because use
conditions and applicable laws may differ from one location to another and may change with time, customer is
responsible for determining whether products and the information in this document are appropriate for customer’s
use and for ensuring that customer’s workplace and disposal practices are in compliance with applicable laws and
other governmental enactments. The claims made may not have been approved for use in all countries. The
manufacturer assumes no obligation or liability for the information in this document. AXEON reserves the right to
update this information periodically for the purposes of quality and accuracy. NO WARRANTIES ARE GIVEN; ALL
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY
EXCLUDED.

SYSTEM INSTALLATION
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MKT–590–B
When choosing a location to install the system, select an area with enough room for service to
be performed on the system. Do not install system in direct sunlight or subject the system to
temperature extremes and/or excess humidity. Use a tube cutter for cutting the supplied tubing.
These can be found in your local hardware store.
TOOLS AND MATERIALS REQUIRED FOR INSTALLATION
The above tools and materials are available in any local hardware stores. If you are uncomfortable
performing the installation please contact a local dealer or distributor for installation services.
FEED WATER CONNECTION
BEFORE BEGINNING THE INSTALLATION, PLAN OUT HOW THE SYSTEM IS TO BE PLACED
UNDERNEATH THE SINK OR COUNTERTOP. THIS WILL HELP IN PLANNING WHAT
LENGTHS OF TUBING TO USE FOR SYSTEM CONNECTIONS.
•Locate the cold-water angle stop valve underneath the sink and turn it off.
•Relieve the pressure by opening the cold-water line and disconnect the sink feed line.
•Install the feedwater adapter (item 5, pg. 9) to the angle stop valve.
•Insert the blue feed line tubing (item 6, pg. 9) into quick connect port of feed water adapter.
•Connect the sink feed line to the feed water adapter. Make sure the feed water adapter is in
the closed position and turn on the angle stop valve.
•Variable speed drill
•Carbide grinding burr or file
•1/4”drill bit (for making pilot holes)
•Tubing cutter
•3/8” drill bit
•7/8” hole saw, or porcelain saw
•Adjustable wrench
•Tape measure
•Phillips screwdriver
•Teflon tape
•Protective eyewear
•Dow Corning 111 Lubricant

SYSTEM INSTALLATION
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MKT–590–B
•Connect the blue tubing to the inlet of the leak detector (item 4, pg.
9). Connect a section of tubing from the leak detector outlet to the
system (item 18, pg. 9) inlet. Install the provided red locking clips.
•Use the provided double sided tape to attach the leak detector near
the base of the system. Unwrap the provided compressed cloth and
insert into the leak detector. Close the leak detector.
FAUCET INSTALLATION
•Locate the faucet (item 13, pg 9) and remove the contents from the packaging.
•Place the trim plate (escutcheon) over the faucet shank followed by the rubber washer.
•Insert the faucet shank through the provided hole with only the hardware described in the
previous steps.
•From underneath the sink, slide the plastic spacer onto the shank of the faucet and start the
nut. Tighten until there is still enough room to slide the rubber and metal split washers
between the spacer and the underside of the sink. Please note that the spacer has a flat spot
in order to clear the barbs for the air gap drain.
•Slide the rubber and metal split washers onto the shank. Ensure the rubber split washer is in
contact with the underneath surface of the sink or countertop.
INSTALLATION OF THIS FAUCET REQUIRES A 7/8” OPENING IN THE SINK OR
COUNTERTOP. EXTREME CARE MUST BE TAKEN IN DRILLING THE HOLE FOR
THE FAUCET. THE SURFACE OF MOST SINKS IS EXTREMELY HARD AND
BRITTLE AND CAN EASILY BE CHIPPED OR CRACKED. IF YOU ARE
UNCOMFORTABLE PERFORMING THIS PROCEDURE, PLEASE CONTACT YOUR
LOCAL DISTRIBUTOR FOR INSTALLATION ASSISTANCE.

SYSTEM INSTALLATION
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MKT–590–B
•Tighten the nut.
•Locate the faucet adaptor (item 12, pg. 9) and thread it on to the faucet shank hand tight.
Once hand tight, tighten an additional 1/4 turn.
PERMEATE (PRODUCT WATER) CONNECTION
•Apply 3 –4 wraps of Teflon tape to the threads of both 3/8” fittings (item 10, pg. 9) and install
onto the inline filter.
•Cut a section of white 3/8” tubing (item 3, pg. 9) approximately 18 to 36 inches and connect the
water filter to the system inline filter connection. Use the remaining 3/8” tubing to connect the
inline filter (item 11, pg. 9) to the faucet (item 13, pg. 9) using the faucet adapter (item 12, pg.
9). Install the supplied red locking clips on the fittings.

SYSTEM INSTALLATION
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MKT–590–B
•Apply 6 –8 wraps of Teflon tape to the threaded stem on the top of the
tank (item 1, pg. 9). Install tank valve (item 2, pg. 9) to the top of the tank.This
only needs to be installed hand tight. Connect the tank valve to the system
tank connection.
•Using the provided white 3/8" tubing. Install supplied red locking clips on
the fittings.
DRAIN SADDLE INSTALLATION
•Obtain the drain saddle assembly (item 15, pg. 9).
Put the adhesive backed foam on the inside of the
connection point of the drain saddle. Ensure the
holes are aligned. Position the drain saddle on the
sink drainpipe between the sink drain and the P trap.
•Once in position, mark where the hole is to be
drilled. Remove the drain saddle and drill the 3/8”
hole into the drainpipe.
•Align the drain saddle with the hole and secure it
with the provided bolts.
AIR GAP CONNECTION
•Insert the 3/8” drain line (item 14, pg. 9) into the drain saddle and press the other end
onto the large (brine outlet) barb on the faucet air gap. Ensure there are no dips or low
points in the tubing from the faucet to the drain saddle. Trim accordingly.
•Obtain the black 1/4" tubing (item 16, pg. 9) and measure the length required to connect
the system outlet to the brine inlet on the faucet air gap.
•Install the provided capillary flow restrictor (item 17, pg. 9) into the open end of the
tubing.
•Firmly press the tubing into the drain port of the system. Press the opposite end onto the
brine inlet of the faucet air gap.
TO FAUCET
FROM SYSTEM

SYSTEM INSTALLATION
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ANY RESTRICTIONS OR BLOCKAGE IN THE DRAIN LINE CAN CAUSE
BACKPRESSURE, WHICH WILL INCREASE THE SYSTEM’S OPERATING
PRESSURE. THIS CAN RESULT IN DAMAGE TO THE SYSTEM’S MEMBRANES
AND COMPONENTS.

MEMBRANE INSTALLATION AND HANDLING
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MKT–590–B
MEMBRANE INSTALLATION / REPLACEMENT
1. Use the provided wrench to remove the black top cap (item 9,
pg. 9) to the system. Remove the
2-stage filter (item 7, pg. 9) from the system and remove the
plastic film wrap.
2. Obtain the membrane (item 8, pg. 9) and remove it from its
packaging.
3. Apply a thin layer of lubricant on all of the membrane O-rings. If
DOW Corning 111 is unavailable, please use an NSF 51/61
certified lubricant.
4. Insert the membrane down into the filter cartridge while twisting
(O-rings up as shown). Ensure the membrane is fully inserted into the filter.
5. Place the filter and membrane into the system base.
6. Replace the system cap and tighten with the provided wrench.
7. Once installed, use the calendar wheel on the cap to note the date of installation. This will
help to identify when it is time to replace the filter and membrane.
8. To start-up the system, please refer to the System Purging/Initial Start-Up section of this
User’s Manual.
FEED WATER ADAPTOR VALVE MUST BE IN THE CLOSED POSITION BEFORE
REPLACING THE MEMBRANE ELEMENT.
Membrane Inserted
Completely

SYSTEM PURGING AND INITIAL START UP
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MKT–590–B
CAREFULLY INSPECT YOUR SYSTEM BEFORE INITIAL START UP. CHECK THAT ALL
THE PLUMBING CONNECTIONS ARE IN PLACE AND SECURELY FASTENED.
ENSURE THAT THERE ARE NO KINKS OR TWISTS IN THE LINES.
1. Double check that all connections are made and the tubing is in securely.
2. Make sure the tank valve is open.
3. Make sure the lever on the leak detector is in the down position.
4. Flip the faucet lever up to allow for continuous flow.
5. Slowly turn on the feed valve 1/4 turn, observe for any leaks.
6. If no leaks are present, fully open the feed valve.
7. Continue to check for any leaks.
8. Allow the system to drain the permeate for the first hour of operation.
9. Please allow for the tank to fill 3-4 times before drinking the product water.
10. After completely draining the tank 3-4 times you may begin to use the water for
consumption.

TROUBLESHOOTING
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MKT–590–B
TROUBLE SHOOTING CHART
TECHNICAL ASSISTANCE
If technical assistance is required:
▪Contact your local dealer or distributor
▪Prior to making the call, have the following information available:
▪System installation date
▪Serial number
▪Detailed description of the problem
SYMPTOMS
POSSIBLE CAUSES
CORRECTIVE ACTION
Not Producing
Water
Feed valve is closed
Open the feed valve.
Leak detector has engaged
Inspect for leaks. If a leak is present, determine the location of
the leak and repair as needed. Replace the textile in the leak
detector with a new one. If no leak is present, close the lever on
the leak detector.
Improper filter cartridge installation
Inspect and re-install filter cartridge.
Incorrect tubing connections
Confirm the connection points to match the diagram.
Kinked tubing
Replace the kinked section of tubing.
Low Permeate
Flow (From
Faucet)
Tank air pressure is low
Ensure pressure is approximately 7 PSI. Do not exceed 10 PSI.
Tank valve not fully open
Open tank valve fully.
Line to faucet is kinked
Replace the kinked section of tubing.
Tank Filling
Slowly
Low feed pressure
Confirm feed pressure pressure and adjust regulator as needed.
Feed valve not fully open
Fully open the feed valve.
Kinked tubing
Replace the kinked section of tubing.
Exhausted filter and or membrane
Replace filter / membrane as needed.
Poor permeate
quality
Insufficient flushing of tank/membrane
Flush tank with 2-3 fills of permeate water.
Membrane/filter cartridge exhausted
Replace membrane / filter.
Leaking Fittings
& Tubing
Connections
Tubing not pressed into fitting securely
Remove tubing and re-insert ensuring the tubing bottoms out.
Insufficient teflon tape
Remove existing teflon tape and reapply with an additional
wrap.
Inproper installation of teflon tape
Remove teflon tape. Ensure to wrap in a clockwise rotation.
Poorly cut or gouged tubing
Remove tubing from fitting. Check to see that the tubing was
cut perpindicular and that there are no scratches on the tubing.
If the tubing was not cut properly or scratched, make a new cut
approximately 1/2" back.