AXIST8342Door/WindowSensor
Troubleshooting
Troubleshooting
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ThetablebelowexplainsthestatusintheZ-WavecontrolleraswellastheLEDindicationonthedevice.
Action/StatusDescriptionLEDinication
NonodeID.TheZ-Wavecontrollercould
notndthedeviceanddid
notprovideanodeID.
2secondson,2secondsoff,for2minutes.
1.Pressthetamperswitch3
timeswithin1.5secondsto
puttheunitintoexclusion
mode.
2.Within1secondofstep
1,pressthetamperswitch
againandholdfor5seconds.
FactoryReset
(This
procedure
shouldonly
beusedwhen
thecontroller
isinoperable.)
3.NodeIDisexcluded.The
devicerevertstofactory
defaultstate.
2secondson,2secondsoff,for2minutes.
Failureorsuccessinincluding/excludingtheIDcanbeviewedontheZ-WaveController.
Thetablebelowlistssometypicalproblemsencountered:
SymptomPossiblecauseRecommenation
Cannotperforminclusionand
association.
1.Thedeviceisstillconnected,orhas
accidentallybeenincludedinaprevious
network.
2.TheenteredPINcodeisincorrect
3.Thebatteryhasrunoutofpower.
4.Batterypolarityisreversed.
1.Excludethedevicebefore
includingitagain.
2.Makesureyouhave
enteredthecorrectPIN
code.
3.Replacethebattery.
4.Retthebatterywiththe
correctpolarity.
Cannotcontroltheconnected
modules.
1.Thedeviceisstillconnected,orhas
accidentallybeenincludedinaprevious
network.
2.Thebatteryhasrunoutofpower.
1.Excludethedevicebefore
includingitagain.
2.Replacethebattery.
Thedetectorisnotworking.1.Thedeviceisstillconnected,orhas
accidentallybeenincludedinaprevious
network.
2.Thebatteryhasrunoutofpower.
3.Thedistancebetweenthedeviceandthe
receiver(s)istoogreat.
1.Excludethedevicebefore
includingitagain.
2.Replacethebattery.
3.Movethedevicecloserto
thereceivers.
Note
Forbestresults,excludethedevicebeforestartingtheinclusionprocess.Formoredetailsseetheinstallationguide.
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