Axis M3026-VE User manual

AXISM3026-VEFixedDomeNetworkCamera
UserManual

AboutthisDoument
ThismanualisintendedforadministratorsandusersoftheAXIS
M3026–VEFixedDomeNetorkCamera,andisapplicabletormare
5.55andlater.Itincludesinstructionsforusingandmanagingthe
productonyournetork.Previousexperienceofnetorkingillbeof
usehenusingthisproduct.SomeknoledgeofUNIXorLinux-based
systemsmayalsobebenecial,fordevelopingshellscriptsand
applications.LaterversionsofthisdocumentillbepostedtotheAxis
ebsite,asrequired.Seealsotheproduct’sonlinehelp,availablevia
theeb-basedinterface.
LegalConsiderations
Videosurveillancecanberegulatedbylasthatvaryfromcountryto
country.Checkthelasinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualsithoutpriornotice.AxisCommunicationsAB
makesnoarrantyofanykindithregardtothematerialcontained
ithinthisdocument,including,butnotlimitedto,theimplied
arrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectioniththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
IntelletualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftare.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModiations
Thisequipmentmustbeinstalledandusedinstrictaccordanceiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationsillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windos,Windos
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
RegulatoryInformation
Europe
ThisproductcompliesiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LoVoltage(LVD)Directive2006/95/EC.Seeafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
EletromagnetiCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenahen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetorkcable(STP)
andfoundtocomplyiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
iththeinstructions,maycauseharmfulinterferencetoradio
communications.Hoever,thereisnoguaranteethatinterference
illnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,hich
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
folloingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbeteentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattohichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Theproductshallbeconnectedusingashieldednetorkcable(STP)
thatisproperlygrounded.
Canada
ThisdigitalapparatuscompliesithCANICES-3(ClassB).Theproduct
shallbeconnectedusingashieldednetorkcable(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
CANNMB-3(classeB).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshallbe
connectedusingashieldednetorkcable(STP)thatisproperly
grounded.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetorkcable(STP)thatisproperly
grounded.
Japan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネッ
トワークケーブル(STP)を使用して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에서사
용하는것을목적으로하며,모든지역에서사용할수있습니
다.적절히접지된STP(shieldedtistedpair)케이블을사용하여
제품을연결하십시오.

Safety
ThisproductcompliesithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthroughashielded
netorkcable(STP)orotherappropriatemethod.
DisposalandReyling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallasandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforastedisposal.Inaccordanceithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthisaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherithhouseholdorcommercialaste.Directive2012/19/EU
onasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthotodispose
ofthisproductcorrectly.
ThisproductcompliesiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcompliesiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContatInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Seden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeanseredimmediately,your
resellerillforardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•donloaduserdocumentationandsoftareupdates
•ndanserstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
ebinars,tutorialsandguides.

AXISM3026-VEFixedDomeNetworkamera
Tableofontents
HardwareOverview..........................................6
ConnectorsandButtons..........................................6
LEDIndicators..................................................6
AccesstheProduct..........................................7
AccessfromaBroser...........................................7
AccessfromtheInternet..........................................7
SettheRootPassord...........................................8
TheLiveViePage..............................................8
MediaStreas.............................................11
HotoStreamH.264............................................11
MJPEG........................................................11
AXISMediaControl(AMC)........................................11
AlternativeMethodsofAccessingtheVideoStream....................12
SetUptheProduct..........................................14
BasicSetup....................................................14
Video.....................................................15
SetUpVideoStreams............................................15
StreamProles.................................................16
CameraSettings................................................17
VieArea.....................................................19
Overlay........................................................20
PrivacyMask...................................................22
ConguretheLiveViewPage.................................23
PTZ(PanTiltZoo).........................................25
PresetPositions.................................................25
GuardTour.....................................................25
Advanced......................................................25
ControlQueue..................................................26
Detectors..................................................27
CameraTampering..............................................27
MotionDetection...............................................27
Applications...............................................30
ApplicationLicenses.............................................30
UploadApplication..............................................30
ApplicationConsiderations........................................30
Events....................................................32
SetUpActionRules.............................................32
AddRecipients..................................................32
CreateSchedules................................................34
SetUpRecurrences..............................................34
Recordings.................................................35
FindRecordings.................................................35
PlayRecording..................................................35
ExportVideoClip................................................36
RecordingList..................................................36
ContinuousRecording............................................37
Languages.................................................38
SysteOptions.............................................39
Security.......................................................39
Date&Time....................................................41
Netork.......................................................42
Storage.......................................................47
Ports&Devices.................................................49
Maintenance...................................................49
Support.......................................................49
Advanced......................................................50
ResettoFactoryDefaultSettings...................................51
Troubleshooting............................................52
ChecktheFirmare.............................................52
UpgradetheFirmare...........................................52
Symptoms,PossibleCausesandRemedialActions.....................53
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AXISM3026-VEFixedDomeNetworkamera
Tableofontents
TechnicalSpecications......................................56
Connectors....................................................58
ConnectionDiagrams............................................58
PerformanceConsiderations.......................................59
5

AXISM3026-VEFixedDomeNetworkamera
HardwareOverview
HardwareOverview
ConnetorsandButtons
Fortechnicalspecications,seepage56.
LEDIndiators
Note
•TheStatusLEDcanbeconguredtoashhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SysteOptions>Maintenance.
StatusLEDIndication
UnlitConnectionandnormaloperation.
GreenShossteadygreenfor10secondsfornormaloperationafterstartupcompleted.
AmberSteadyduringstartup.Flashesduringrmareupgrade.
Amber/RedFlashesamber/redifnetorkconnectionisunavailableorlost.
RedFlashesredforrmareupgradefailure.
6

AXISM3026-VEFixedDomeNetworkamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliediththeproduct.
Theproductcanbeusedithmostoperatingsystemsandbrosers.Therecommendedbrosersare
•InternetExplorer®ithWindos®
•Safari®ithOSX®
•ChromeTMorFirefox®ithotheroperatingsystems.
SeeTechnicalpecicationsonpage56.
ToviestreamingvideoinInternetExplorer,alloinstallationofAXISMediaControl(AMC)henprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforvieingvideostreams.ThelicenseisautomaticallyinstalledithAMC.
Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforvieingH.264streams.
AessfromaBrowser
1.Startaebbroser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebroser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-donlist.
IfyoudonotknotheIPaddress,useAXISIPUtilitytolocatetheproductonthenetork.Forinformationabout
hotodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Supportebatwww.axis.com/techsup
Note
ToshoBonjourasabroserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassord.Ifthisisthersttimetheproductisaccessed,therootpassordmustrstbe
congured.Forinstructions,seeettheRootPasswordonpage8.
4.Theproduct’sLiveViepageopensinyourbroser.
Note
ThecontrolsandlayoutoftheLiveViepagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
youronLiveViepage.
AessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetorkroutertoalloincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,hich
illattempttoautomaticallyconguretheroutertoalloaccesstotheproduct.ThisisenabledfromSetup>SysteOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage45.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportebatwww.axis.com/techsup
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AXISM3026-VEFixedDomeNetworkamera
AccesstheProduct
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepassordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,hichopenshentheproductisaccessedforthersttime.
Topreventnetorkeavesdropping,therootpassordcanbesetviaanencryptedHTTPSconnection,hichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbeteenebbrosersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage40.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepassordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage51.
TosetthepassordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepassordviaanencryptedHTTPSconnection,follothesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passordcannobesetsecurely.
2.Enterapassordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepassordhasnobeencongured.
CongureCaptureMode
Thecapturemodesettingreducesimageickerinuorescentlightenvironments.Selectthecapturemodeiththepoerline
frequency(50Hzor60Hz)usedatthelocationoftheAxisproductandclickOK.
Whenusing50Hz,themaximumframerateislimitedto25fps.
Note
Poerlinefrequencyisdifferentindifferentgeographicregions.IntheAmericas,60Hzisusuallyused;mostotherpartsof
theorlduse50Hz.Localvariationsmayapply,alayscheckiththelocalauthorities.
SetPowerLineFrequeny
PoerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage51)
orbyresettingtheproducttofactorydefault.
Selectthepoerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingtherongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.
Whenusing50Hz,themaximumframerateislimitedto25fps.
Note
Poerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,hereasmostotherpartsof
theorlduse50Hz.Localvariationscouldapply.Alayscheckiththelocalauthorities.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViepagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyouronLiveVie
page.Thefolloingprovidesanovervieofeachavailablecontrol.
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AXISM3026-VEFixedDomeNetworkamera
AccesstheProduct
ControlsontheLiveViewPage
ClicktheViewsizebuttonstoshotheimageinfullsize(rightbutton)ortoscaledontheimageto
tthebroserindo(leftbutton).
SelectastreamprolefortheLiveViepagefromtheStreaProledrop-donlist.Forinformation
abouthotocongurestreamproles,seepage16.
ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationaboutho
toenableandcongureoutputbuttons,seepage24.Theoutputbuttonnamemaydifferdependingon
thenameenteredintheI/OPortsconguration.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.For
informationabouthotoenableandcongureoutputbuttons,seepage24.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViepage.Forinformation
abouthotocongureandenablethebutton,seeManualTriggeronpage9.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusehen
theAXISMediaControlvieertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViepage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddaneactionrule.
3.FromtheTriggerdrop-donlist,selectInputSignal.
4.Fromtheseconddrop-donlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage32.
ToshothemanualtriggerbuttonsintheLiveViepage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlvieertoolbarisavailableinInternetExploreronly.SeeAXIMediaControl(AMC)onpage1 1formore
information.Thetoolbardisplaysthefolloingbuttons:
9

AXISM3026-VEFixedDomeNetworkamera
AccesstheProduct
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationheretheimageissavedcanbespecied
intheAMCControlPanel.
ClicktheViewFullScreenbuttonandthevideoimageilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenvie.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
Note
ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviearea,seeViewAreaonpage19.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.
ClicktheEulatejoystickodebuttonandclickintheimagetomovethecameravieinthedirectionofthe
mousepointer.
ClicktheCenterodebuttonandclickintheimagetocenterthecameravieonthatposition.
Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodraa
rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemouseheel.
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage25.
Tovieaspecicvieareaorpresetposition,selectitfromtheSourcelist.
PanandTiltbars–Usethearrostopanandtiltthecameravie,orclickonapositiononthebartosteerthecameravieto
thatposition.
Zoobar–Usethearrostozoominandout,orclickonapositiononthebartozoomtothatposition.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage25.
10