Axis AXIS Q7401 User manual

USERMANUAL
AXISQ7401VideoEncoder

Aboutthisdocument
ThismanualisintendedforadministratorsandusersoftheAXISQ7401
VideoEncoder,andisapplicabletormware5.50andlater.Itincludes
instructionsforusingandmanagingtheproductonyournetwork.
Previousexperienceofnetworkingwillbeofusewhenusingthis
product.SomeknowledgeofUNIXorLinux-basedsystemsmayalsobe
benecial,fordevelopingshellscriptsandapplications.Laterversionof
thisdocumentwillbepostedtotheAxiswebsite,asrequired.Seealso
theproduct’sonlinehelp,availableviatheweb-basedinterface.
LegalConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC),onpage2.
•LowVoltage(LVD)Directive2006/95/EC.SeeSafety,onpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecycling,onpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformation,onpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Canada
ThisClassBdigitalapparatuscomplieswithCanadianICES-003.
CetappareilnumériquedelaclasseBestconfomeàlanorme
NMB-003duCanada.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.
Japan
この装置は、クラスB情報技術装置です。この装置は、家庭
環境で使用することを目的としていますが、この装置がラジ
オやテレビジョン受信機に近接して使用されると、受信障
害を引き起こすことがあります。取扱説明書に従って正し
い取り扱いをして下さい。
Safety
ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.
Battery
LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Alogmessagewillappearwhenthebatteryneeds
replacing.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsup/for
assistance.

WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocalrawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EU
ontherestrictionoftheuseofcertainhazardoussubstancesin
electricalandelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff(selectedcountriesonly)
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ7401VideoEncoder
TableofContents
HardwareOverview..........................................6
ConnectorsandButtons..........................................7
LEDIndicators..................................................8
AccessingtheProduct.......................................9
AccessfromaBrowser...........................................9
AccessfromtheInternet..........................................10
SettheRootPassword...........................................10
TheLiveViewPage..............................................11
MediaStreams.............................................14
HowtoStreamH.264............................................14
MJPEG........................................................14
AXISMediaControl(AMC)........................................14
AlternativeMethodsofAccessingtheVideoStream....................15
AccessingAudioStreams.........................................16
SettingUptheProduct......................................17
BasicSetup....................................................17
VideoandAudio............................................18
VideoStream...................................................18
StreamProles.................................................20
CameraSettings................................................20
Overlay........................................................20
PrivacyMask...................................................22
AudioSettings..................................................22
AudioClips....................................................23
LiveViewCong............................................25
PTZ(PanTiltZoom).........................................28
PresetPositions.................................................28
GuardTour.....................................................29
Advanced......................................................29
InstallingaPTZdriver............................................30
ControlQueue..................................................30
Detectors..................................................31
CameraTampering..............................................31
MotionDetection...............................................31
AudioDetection................................................33
Applications...............................................34
ApplicationLicenses.............................................34
InstallApplication...............................................34
ApplicationConsiderations........................................34
Events....................................................36
SettingUpanActionRule........................................37
Recipients.....................................................38
Schedules......................................................39
Recurrences....................................................39
Recordings.................................................40
RecordingList..................................................40
ContinuousRecording............................................40
Languages.................................................41
SystemOptions.............................................42
Security.......................................................42
Date&Time....................................................44
Network.......................................................45
Storage.......................................................49
Ports&Devices.................................................50
Maintenance...................................................50
Support.......................................................51
Advanced......................................................52
ResettoFactoryDefaultSettings...................................52
Troubleshooting............................................54
CheckingtheFirmware...........................................54
UpgradingtheFirmware..........................................54
4

AXISQ7401VideoEncoder
TableofContents
Symptoms,PossibleCausesandRemedialActions.....................55
TechnicalSpecications......................................59
Connectors....................................................61
PerformanceConsiderations.......................................63
5

AXISQ7401VideoEncoder
HardwareOverview
HardwareOverview
12
3
4
5
6
7
8
9
10
11
12
1.Audioin/out
2.I/Oconnector
3.SDcardslot
4.Mountinghole
5.Controlbutton
6.RS-485/RS-422connector
7.BNCconnector
8.LEDindicatorsforpower,status,network
9.75Ohmterminationswitch
10.Powerconnector
11.PoEswitchclass2and3
12.Networkconnector(PoE)
6

AXISQ7401VideoEncoder
HardwareOverview
ConnectorsandButtons
Fortechnicalspecications,seepage59.
BNCConnector
Eachvideoinputisterminatedusingacoax/BNCconnector.Connecta75Ohmcoaxialvideocable;therecommendedmaximum
lengthis250m(800ft).
Note
IfthevideosourceisconnectedinparallelwithotherequipmentusingaBNCTadaptor,disabletheinputterminationby
settingthe75OhmterminationswitchtoOFFtoavoidreducedimagequality.
NetworkConnector
RJ45Ethernetconnector.SupportsPoweroverEthernet(PoE).
NOTICE NOTICE
NOTICE
Theproductshallbeconnectedusingashieldednetworkcable(STP)oranopticalbercable.Allcablesconnectingthe
producttothenetworkshallbeintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledin
accordancewiththemanufacturer’sinstructions.Forinformationaboutregulatoryrequirements,seeElectromagnetic
Compatibility(EMC),onpage2.
I/OConnector
Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording
andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes
active(shownunderSystemOptions>Ports&Devices).
PowerConnector
2-pinterminalblockforpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheitherarated
outputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.
AudioConnector
TheAxisproducthasthefollowingaudioconnectors:
•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal(leftchannelisusedfromastereosignal).
•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeakerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.
RS485/RS422Connector
TwoterminalblocksforRS485/RS422serialinterfaceusedtocontrolauxiliaryequipmentsuchasPTZdevices.
SDCardSlot
AmicroSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnical
Specications,onpage59.
7

AXISQ7401VideoEncoder
HardwareOverview
NOTICE NOTICE
NOTICE
Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System
Options>Storage>SDCardandclickUnmount.
ControlButton
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage52.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage45.Toconnect,pressandholdthebuttonforabout1
seconduntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage45.Toconnect,pressandholdthebuttonforabout3seconds.
LEDIndicators
LEDColorIndication
GreenSteadyforconnectiontoa100MBit/snetwork.Flashesfornetworkactivity.
AmberSteadyforconnectiontoa10MBit/snetwork.Flashesfornetworkactivity.
Network
UnlitNonetworkconnection.
GreenSteadygreenfornormaloperation.
AmberSteadyduringstartupandwhenrestoringsettings.
Status
RedSlowashforfailedupgrade.
GreenNormaloperation.
Power
AmberFlashesgreen/amberduringrmwareupgrade.
Note
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
8

AXISQ7401VideoEncoder
AccessingtheProduct
AccessingtheProduct
ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecications,onpage59.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
Note
•QuickTimeTMisalsosupportedforviewingH.264streamsandforaudio.
•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(InternetExplorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma
Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPassword,onpage10.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
9

AXISQ7401VideoEncoder
AccessingtheProduct
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4,onpage47.SeealsoAXISInternetDynamicDNSService
atwww.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPS,onpage42.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettings,onpage52.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickUseHTTPS.
10

AXISQ7401VideoEncoder
AccessingtheProduct
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.
ControlsontheLiveViewPage
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow
tocongurestreamproles,seepage20.
ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthowtoenable
andcongureoutputbuttons,seepage26.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation
abouthowtoenableandcongureoutputbuttons,seepage26.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto
congureandenablethebutton,seeManualTrigger,onpage11.
ClickSnapshottosaveasnapshotofthevideoimage.Right-clickthevideoimagetosaveitinJPEGformatonyour
computer.ThisbuttonisprimarilyintendedforusewhentheAXISMediaControlviewertoolbarisnotavailable.
EnablethisbuttonfromLiveViewCong>ActionButtons.
TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selecttheaudio
clipandclickthePlaybutton.
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEvents,onpage36.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
11

AXISQ7401VideoEncoder
AccessingtheProduct
1.GotoSetup>LiveViewLayout.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC),onpage14formore
information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMCAudioControls
AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.
Speakerbutton—Clicktoturnthespeakersonoroff.
Microphonebutton–Clicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.
Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlpanel:
•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.
•Togglemode:Clickoncetoswitchbetweentalkingandlistening.
Simplex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio
transmission.
PTZControls
TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.
12

AXISQ7401VideoEncoder
AccessingtheProduct
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.Thecentermode
buttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawarectanglesurrounding
theareatobemagnied.Tozoomout,rotatethemousewheel.
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControls,onpage29.
SelectthevideochanneloraPTZpresetpositiontosteerthecameraviewtothesavedposition.See
PresetPositions,onpage28.
PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthe
cameraviewtothatposition.
Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.
Focusbar–Usethearrowstofocusthecamera,orclickonapositiononthebartosetthefocusposition.Usingthe
focusbarwilldisabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclicking
theCtrlpanelbutton(seeabove).
Irisbar–Clickonapositionontheirisbartochangethedegreetowhichtheirisisopened.Thiswilldisablethe
product’sautoiris.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanelbutton(seeabove).
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControls,onpage29.
13

AXISQ7401VideoEncoder
MediaStreams
MediaStreams
TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill
determinethetypeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
ThevideocompressionstandardH.264makesgooduseofbandwidth,andcanprovidehighqualityvideostreamsatlessthan1Mbit/s.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeimagesaredropped.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeimagesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
14

AXISQ7401VideoEncoder
MediaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection
tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
15

AXISQ7401VideoEncoder
MediaStreams
Note
•<ip>=IPaddess
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimeaddslatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
AccessingAudioStreams
TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/developer
•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTMsupportsG.711andAACaudioencoding.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
•TheJavaappletsupportssimplexaudiowithG.711encoding.
16

AXISQ7401VideoEncoder
SettingUptheProduct
SettingUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.
•Administratorshaveunrestrictedaccesstoallsettings.
•OperatorshaveaccesstoallsettingsexceptSystemOptions
Seealsotheonlinehelp.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage42.
2.TCP/IP.Seepage45.
3.Date&Time.Seepage44.
4.VideoStream.Seepage18.
5.AudioSettings.Seepage22.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
17

AXISQ7401VideoEncoder
VideoandAudio
VideoandAudio
Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:
•Videostreamsettings.Seepage18.
•Streamproles.Seepage20.
•Camerasettings.Seepage20.
•Overlayimage.Seepage20.
•Privacymask.Seepage22.
•Audiosettings.Seepage22.
•Audioclips.Seepage23.
VideoStream
YoucandenethefollowingvideostreamsettingsfromVideo&Audio>VideoStream:
•Image.Seepage19.
•Audio.Seepage22.
•H.264.Seepage19.
•MJPEG.Seepage19.
PixelCounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa
requirementthattheimageisacertainsize,forexampleinfacerecognition.
Thepixelcountercanbeaccessedfrom:
18

AXISQ7401VideoEncoder
VideoandAudio
•Video&Audio>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenablethe
rectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidth
andHeighteldsandclickApply.
•TheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickintheimageandselect
Pixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Rotateimage.Ifrequired,theimagecanberotated.
•Colorsetting.SelecteitherColororBlack&White.Black&WhiteuseslessbandwidththanColor.
•Mirror.Ifrequired,theimagecanbemirrored.
•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeOverlay,onpage20.
ClickSavetoapplythenewsettings.
H.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.
TheGOVlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.
ThebitratecanbesetasVariableBitRate(VBR)orConstantBitRate(CBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.CBRallowsyoutoseta
xedTargetbitratethatconsumesapredictableamountofbandwidth.Asthebitratewouldusuallyneedtoincreaseforincreased
imageactivity,butinthiscasecannot,framerateandimagequalityareaffectednegatively.Topartlycompensateforthis,itis
possibletoprioritizeeitherframerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequally
affected.Youmustsaveyoursettingsbeforetheycantakeeffect.
Thecurrentbitratecanbesettoappearastextoverlay.Todothis,selecttheIncludetextcheckboxoptionunderOverlay
Settingsandenterthemodier#bintheeld.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.
19

AXISQ7401VideoEncoder
VideoandAudio
StreamProles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeEvents,onpage36.
•Whensettingupcontinuousrecording.SeeContinuousRecording,onpage40.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.
Tocreateanewproleormodifyanexistingprole,gotoSetup>Video&Audio>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
CameraSettings
TheVideo&Audio>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
ImageAppearance
IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturation.Thevalue0givesa
blackandwhiteimage.
TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.
TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.
Videoinput
•EnteradescriptivenameforyourvideosourceintheVideosourcenameeld.
•ThevaluesintheOffsetAdjustmentseldsaffectthehorizontalandverticalsynchronizationfortheimage.Thiscan
beusedtoeliminateanyblackbordersurroundingtheimage.Highvalues,bothnegativeandpositivecanputthe
imageoutofsync.
•De-interlacing-isusedtoimprovevideostreamimagequalityfromanalogdevices.Selectanyofthefollowingoptions
fromtheDe-interlacingdrop-downlist.SelectNoneifde-interlacingisnotnecessary;Blendingforimprovedimage
qualitythatisnotasprocessorintensive;AdaptiveInterpolationperformsde-interlacingofthevideostreambyapplying
differentltersontheimage.ThismaygiveabetterresultthanMotionAdaptiveInterpolationinrarecases;Motion
AdaptiveInterpolationperformsde-interlacingofthevideostreambyapplyingdifferentltersdependingonthemotion
indifferentpartsoftheimage.Thiswillinmostcasesresultinthebestimagequality.
•Antialiasingwillminimizedistortionknownasaliasing,whichhappenswhenahigh-resolutionimageisrepresentedat
alowerresolution.
•Foreachvideoinput75Ohmvideoterminationcanbedisabledbysettingthe75OhmterminationswitchtoOFF.These
terminationsareenabledonfactorydefault.Incaseswheretheproductistobeconnectedinparallelwithotherequipment,
foroptimumvideoquality,itisrecommendedthatterminationbeenabledforonlythelastdeviceinthevideosignalchain.
Overlay
Overlaysareusedtoprovideextrainformation,forexampleforforensicvideoanalysisorduringproductinstallationand
conguration.Overlaysaresuperimposedoverthevideostream.
Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.Whenusingatextstring,modierscanbeusedtodisplay
informationsuchasthecurrentbitrateorthecurrentframerate.Forinformationaboutavailablemodiers,seeFileNaming&
Date/TimeFormatsintheonlinehelp.
20