Axis 01766-001 User manual

AXISQ9216–SLVNetworkCamera
UserManual

AXISQ9216–SLVNetworkCamera
TableofContents
Solutionoverview...........................................3
Getstarted................................................4
Findthedeviceonthenetwork....................................4
Accessthedevice...............................................4
Webpageoverview..............................................5
Additionalsettings..........................................7
Adjusttheimage................................................7
Adjustthecameraview(PT)......................................10
Viewandrecordvideo............................................11
Setuprulesandalerts...........................................12
Cleaning..................................................17
Learnmore................................................18
Viewarea......................................................18
Capturemodes.................................................18
Privacymasks..................................................18
Overlays.......................................................18
Pan,tilt,andzoom(PT)..........................................18
Streamingandstorage...........................................19
Security.......................................................20
Troubleshooting............................................21
Resettofactorydefaultsettings...................................21
Firmwareoptions...............................................21
Checkthecurrentrmware.......................................21
Upgradethermware............................................22
Technicalissues,cluesandsolutions................................22
Performanceconsiderations.......................................24
Needmorehelp?................................................24
Specications..............................................25
Productoverview................................................25
LEDindicators..................................................25
SDcardslot....................................................26
Buttons.......................................................26
Connectors....................................................26
2

AXISQ9216–SLVNetworkCamera
Solutonovervew
Solutonovervew
1Surveillancecenter
3

AXISQ9216–SLVNetworkCamera
Getstarted
Getstarted
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyour
deviceonthedevicepageataxis.com.
Browerupport
Youcanusethedevicewiththefollowingbrowsers:
ChromeTMFirefox®Edge®Safari®
Windows®recommendedxx
OSX®recommendedx
Otheroperatingsystemsxx
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support.
Accethedevice
1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.
IfyouhaveaMaccomputer(OSX),gotoSafari,clickBonjourandselectthedevicefromthedrop-downlist.Toadd
Bonjourasabrowserbookmark,gotoSafari>Preferences.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta
newpasswordfortherootaccountonpage4.
3.Theliveviewpageopensinyourbrowser.
Verifythatnoonehatamperedwiththermware
TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:
1.Resettofactorydefaultsettings.Seeesettofactorydefaultsettingsonpage21.
Afterthereset,securebootguaranteesthestateofthedevice.
2.Congureandinstallthedevice.
Setanewpawordfortherootaccount
Important
Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage5.
2.Retypethepasswordtoconrmthespelling.
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
4

AXISQ9216–SLVNetworkCamera
Getstarted
Securepaword
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
Webpageoverview
1Liveviewcontrolbar
2Liveview
3Productname
4Userinformation,colorthemes,andhelp
5Videocontrolbar
6Settingstoggle
5

AXISQ9216–SLVNetworkCamera
Getstarted
7Settingstabs
6

AXISQ9216–SLVNetworkCamera
Addtonalsettngs
Addtonalsettngs
Adjuttheimage
Tondoutmoreaboutwhatyoucandowiththeimage,seeLearnmoreonpage18.
Selectexpouremode
Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.GotoSettings>Image>xposureandselectbetweenthefollowingexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
OptimizeIRillumination
Dependingontheinstallationenvironmentandtheconditionsaroundthecamera,forexampleexternallightsourcesinthescene,
youcansometimesimprovetheIRilluminationifyoumanuallyadjusttheintensityoftheLED’s.
1.GotoSettings>Image>Dayandnight,andturnonAllowillumination.
2.TurnonLiveviewcontrol.
3.MinimizeSettings.
4.Intheliveviewcontrolbar,clicktheIlluminationbutton,turnonIRlightandselectManual.
5.Adjusttheintensity.
BenetfromIRlightinlow-lightconditionuingnightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Astheavailablelightdiminishes,youcansetthecamerato
automaticallyshifttonightmode,inwhichthecamerausesbothvisiblelightandnear-infraredlighttodeliverblack-and-white
images.Sincethecamerausesmoreoftheavailablelightitcandeliverbrighter,moredetailed,images.
1.GotoSettings>Image>Dayandnight,andmakesurethattheIRcutlterissettoAuto.
2.Todetermineatwhatlightlevelyouwantthecameratoshifttonightmode,movetheThresholdslidertowardBright
orDark.
Note
Ifyousettheshifttooccurwhenit’sbrighter,theimageremainssharperastherewillbelesslow-lightnoise.Ifyouset
theshifttooccurwhenit’sdarker,theimagecolorsaremaintainedforlonger,buttherewillbemoreimageblurdue
tolow-lightnoise.
Reducenoieinlow-lightcondition
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
•Settheexposuremodetoautomatic.
7

AXISQ9216–SLVNetworkCamera
Addtonalsettngs
Note
Ahighmaxshuttervaluecanresultinmotionblur.
•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.
•Reducesharpnessintheimage.
•Setthemaxgaintoalowervalue.
Reducemotionblurinlow-lightcondition
Toreducemotionblurinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
Note
Imagenoisewillincreaseifyouincreasethegain.
•Increaseshutterspeedandgain.GotoSettings>Image>xposureandsetMaxshuttertoashortertime,andMaxgain
toahighervalue.
Ifyouarestillexperiencingmotionblur,youcantryoneofthefollowing:
•Increasethelightlevelinthescene.
•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.
Handlecenewithtrongbacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
1.GotoSettings>Image>Widedynamicrange.
2.Ifrequired,turnonWDR.
3.UsetheLocalcontrastslidertoadjusttheamountofWDR.
ImagewithoutWD.
8

AXISQ9216–SLVNetworkCamera
Addtonalsettngs
ImagewithWD.
Note
WDRmaycauseartifactsintheimage.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.
Improvefacialrecognition
Tobetterrecognizethefaceofapersonpassingbythecamera,youcansettheoptimalpixelresolutionwiththecamera’spixel
counter.
1.GotoSettings>System>Orientationandclick.
2.Inthecamera’sliveview,adjustthesizeandplacementoftherectanglearoundtheareaofinterest,forexample,where
thefacesofpassingpersonsareexpectedtoappear.Youcanthenseethenumberofpixelsrepresentedbythesidesof
therectangle.
Note
Youcanuseanobjectofaknownsizeintheviewasareferencetodecidehowmuchresolutionisneededforrecognition.
Hidepartoftheimagewithprivacymak
Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.
1.GotoSettings>Privacymask.
2.ClickNew.
9

AXISQ9216–SLVNetworkCamera
Addtonalsettngs
3.Adjustthesize,color,andnameoftheprivacymaskaccordingtoyourneeds.
Showatextoverlayinthevideotreamwhenthedevicedetectmotion
Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsmotion:
MakesurethatAXISVideoMotionDetectionisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Addtheoverlaytext:
4.GotoSettings>Overlay.
5.Enter#Dinthetexteld.
6.Choosetextsizeandappearance.
Createarule:
7.GotoSystem>vents>Rulesandaddarule.
8.Typeanamefortherule.
9.Inthelistofconditions,selectAXISVideoMotionDetection.
10.Inthelistofactions,selectUseoverlaytext.
11.Selectaviewarea.
12.Type“Motiondetected”.
13.Settheduration.
14.ClickSave.
Adjutthecameraview(PTZ)
Tolearnmoreaboutdifferentpan,tilt,andzoomsettings,seePan,tilt,andzoom(PTZ)onpage18.
Createaguardtourwithpreetpoition
Aguardtourdisplaysthevideostreamfromdifferentpresetpositionseitherinapredeterminedorrandomorder,andforcongurable
periodsoftime.
1.GotoSettings>PTZ>Guardtours.
2.Click+.
3.Toedittheguardtour’sproperties,click.
4.Typeanamefortheguardtourandspecifythepauselengthinminutesbetweeneachtour.
5.Ifyouwanttheguardtourtogotothepresetpositionsinarandomorder,turnonShufe.
6.ClickDone.
7.ClickAddtoaddthepresetpositionsthatyouwantinyourguardtour.
10