Axis Q6055 User manual

Aboutthisdocument
ThismanualisintendedforadministratorsandusersofAXISQ6055PTZ
DomeNetworkCamera,andisalicabletormware6.20andlater.
Itincludesinstructionsforusingandmanagingtheroductonyour
network.Previousexerienceofnetworkingwillbeofusewhen
usingthisroduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobebenecial,fordeveloingshellscritsandalications.
LaterversionsofthisdocumentwillbeostedtotheAxiswebsite,
asrequired.Seealsotheroduct’sonlinehel,availableviathe
web-basedinterface.
LealConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisroductforsurveillanceuroses.
Thisroductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Tourchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakenintherearationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresonsibleforanytechnicalor
tyograhicalerrorsandreservestherighttomakechangestothe
roductandmanualswithoutriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimlied
warrantiesofmerchantabilityandtnessforaarticularurose.Axis
CommunicationsABshallnotbeliablenorresonsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,erformance
oruseofthismaterial.Thisroductisonlytobeusedforitsintended
urose.
IntellectualPropertyRihts
AxisABhasintellectualroertyrightsrelatingtotechnologyembodied
intheroductdescribedinthisdocument.Inarticular,andwithout
limitation,theseintellectualroertyrightsmayincludeoneormore
oftheatentslistedatwww.axis.com/patent.htmandoneormore
additionalatentsorendingatentalicationsintheUSandother
countries.
Thisroductcontainslicensedthird-artysoftware.Seethemenuitem
“About”intheroduct’suserinterfaceformoreinformation.
ThisroductcontainssourcecodecoyrightAleComuter,
Inc.,underthetermsofAlePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequimentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequimentcontains
nouser-serviceablecomonents.Unauthorizedequimentchangesor
modicationswillinvalidateallalicableregulatorycertications
andarovals.
TrademarkAcknowledments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkalicationsofAxisABinvarious
jurisdictions.Allothercomanynamesandroductsaretrademarksor
registeredtrademarksoftheirresectivecomanies.
Ale,Boa,Aache,Bonjour,Ethernet,InternetExlorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftheresectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImlementersCororation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
ReulatoryInformation
Europe
ThisroductcomlieswiththealicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticComatibility(EMC)Directive2014/30/EU.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2014/35/EU.Seeafetyonpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acoyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromaneticCompatibility(EMC)
Thisequimenthasbeendesignedandtestedtofulllalicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagnetichenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequimenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomlywiththelimitsforaClassAdigitaldevice,
ursuanttoart15oftheFCCRules.Theselimitsaredesignedto
rovidereasonablerotectionagainstharmfulinterferencewhenthe
equimentisoeratedinacommercialenvironment.Thisequiment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Oerationofthis
equimentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexense.Theroductshallbeconnectedusingashieldednetwork
cable(STP)thatisroerlygrounded.
Canada
ThisdigitalaaratuscomlieswithCANICES-3(ClassA).Theroduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
roerlygrounded.Cetaareilnumériqueestconformeàlanorme
NMBICES-3(classeA).Leroduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55032.Theroductshallbe
connectedusingashieldednetworkcable(STP)thatisroerly
grounded.Notice!ThisisaClassAroduct.Inadomesticenvironment
thisroductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisroductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR32.Theroductshall
beconnectedusingashieldednetworkcable(STP)thatisroerly
grounded.Notice!ThisisaClassAroduct.Inadomesticenvironment
thisroductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.
Safety
ThisroductcomlieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquiment.
Ifitsconnectingcablesareroutedoutdoors,theroductshallbe
groundedeitherthroughashieldednetworkcable(STP)orother
aroriatemethod.

Theowersulyusedwiththisroductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL62368-1orIEC/EN/UL60950-1.
Battery
TheAxisroductusesa3.0VCR2032lithiumbatteryastheower
sulyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatteryoweraffectstheoerationoftheRTC,causingittoreset
ateveryower-u.Whenthebatteryneedsrelacing,alogmessage
willaearintheroduct’sserverreort.Formoreinformationabout
theserverreort,seetheroduct´ssetuagesorcontactAxissuort.
Thebatteryshouldnotberelacedunlessrequired,butifthebattery
doesneedrelacing,contactAxissuortatwww.axis.com/techsupfor
assistance.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene
glycoldimethylether(EGDME),CASno.1 10-71-4.
WARNING
•Riskofexlosionifthebatteryisincorrectlyrelaced.
•Relaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disoseofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecyclin
Whenthisroducthasreachedtheendofitsusefullife,disoseof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionoint,contactyourlocalauthority
resonsibleforwastedisosal.Inaccordancewithlocallegislation,
enaltiesmaybealicableforincorrectdisosalofthiswaste.
Europe
Thissymbolmeansthattheroductshallnotbedisosedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequiment(WEEE)isalicablein
theEuroeanUnionmemberstates.Toreventotentialharmto
humanhealthandtheenvironment,theroductmustbedisosed
ofinanarovedandenvironmentallysaferecyclingrocess.For
informationaboutyournearestdesignatedcollectionoint,contact
yourlocalauthorityresonsibleforwastedisosal.Businessesshould
contacttheroductsulierforinformationabouthowtodisose
ofthisroductcorrectly.
ThisroductcomlieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequiment(RoHS).
China
Thisroductcomlieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:+46462721800
Fax:+4646136130
www.axis.com
Support
Shouldyourequireanytechnicalassistance,leasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughthearoriatechannelsto
ensurearaidresonse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareudates
•ndanswerstoresolvedroblemsintheFAQdatabase.Search
byroduct,category,orhrase
•reortroblemstoAxissuortstaffbyloggingintoyourrivate
suortarea
•chatwithAxissuortstaff
•visitAxisSuortatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ6055PTZDomeNetworkCamera
TableofContents
SafetyInformation6
HazardLevels...................................................6
OtherMessageLevels............................................6
HardwareOverview7
ConnectorsandButtons..........................................7
LEDIndicators..................................................8
AccesstheProduct9
AccessfromaBrowser...........................................9
AccessfromtheInternet..........................................9
SettheRootPassword...........................................10
TheLiveViewPage..............................................10
MediaStreams14
HowtoStreamH.264............................................14
MJPEG........................................................14
AXISMediaControl(AMC)........................................14
AlternativeMethodsofAccessingtheVideoStream....................15
AccessAudioStreams............................................15
SetUptheProduct17
BasicSetu....................................................17
VideoandAudio18
SetUVideoStreams............................................18
Aboutstreamroles............................................20
AboutONVIFmediaroles.......................................20
CameraSettings................................................20
Aboutoverlays..................................................22
PrivacyMask...................................................24
SetUAudio...................................................25
AudioClis....................................................26
ConguretheLiveViewPage27
PTZ(PanTiltZoom)29
Aboutresetositions...........................................29
Autotracking...................................................30
Gatekeeer....................................................31
Aboutguardtours...............................................31
OSDIZones....................................................32
Advanced......................................................33
ControlQueue..................................................34
Detectors35
ShockDetection................................................35
MotionDetection...............................................35
AudioDetection................................................36
BasicVideoAnalytics............................................36
Applications40
AlicationLicenses.............................................40
UloadAlication..............................................40
AlicationConsiderations........................................40
Events42
SetUActionRules.............................................42
AddReciients..................................................44
CreateSchedules................................................46
SetURecurrences..............................................46
Recordings47
FindRecordings.................................................47
PlayRecording..................................................47
ExortVideoCli................................................48
ContinuousRecording............................................48
Languages49
SystemOptions50
Security.......................................................50
Date&Time....................................................52
Network.......................................................53
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AXISQ6055PTZDomeNetworkCamera
TableofContents
Storage.......................................................58
Ports&Devices.................................................60
Maintenance...................................................61
Suort.......................................................61
Advanced......................................................62
ResettoFactoryDefaultSettings...................................62
Axismulticable64
Troubleshooting65
ChecktheFirmware.............................................65
UgradetheFirmware...........................................65
Symtoms,PossibleCausesandRemedialActions.....................65
TechnicalSpecications69
ConnectionDiagrams............................................72
PerformanceConsiderations.......................................72
5

AXISQ6055PTZDomeNetworkCamera
SafetyInformaton
SafetyInformaton
HazardLevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NOTICE TICE
TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoroerty.
OtherMessaeLevels
Imortant
Indicatessignicantinformationwhichisessentialfortheroducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelsingettingthemostoutoftheroduct.
6

AXISQ6055PTZDomeNetworkCamera
HardwareOvervew
HardwareOvervew
NO NO
NOTICE TICE
TICE
Makesurethedomeisattachedinoerationmode,otherwisefocusmaybeaffected.
1Partnumber(P/N)&erialnumber(/N)
2Networkconnector(PoE+)
3Multi-connector
4Dome
5Dcardslot
6tatusLEDindicator
7Controlbutton
8Powerbutton
ConnectorsandButtons
Fortechnicalsecications,seepage69.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernetPlus(PoE+).
NO NO
NOTICE TICE
TICE
Usethesuliedmidsan.
NO NO
NOTICE TICE
TICE
Theroductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheroducttothenetworkshall
beintendedfortheirsecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
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AXISQ6055PTZDomeNetworkCamera
HardwareOvervew
Multi-connector
Terminalconnectorforconnectingexternalequiment:
•Audioequiment
•Inut/Outut(I/O)devices
•AC/DCowersuly
Whenconnectingexternalequiment,amulti-connectorcable(availablefromAxis)isrequiredinordertomaintaintheroduct’s
NEMA/IPrating.Formoreinformation,seeAxismulticableonpage64.
SDcardslot
NO NO
NOTICE TICE
TICE
•RiskofdamagetoSDcard.Donotuseshartools,metalobjectsorexcessiveforcewheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorrutedrecordings.DonotremovetheSDcardwhiletheroductisrunning.Disconnectoweror
unmounttheSDcardfromtheAxisroduct’swebagesbeforeremoval.
ThisroductsuortsSD/SDHC/SDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.
Thecontrolbuttonisusedfor:
•Resettingtheroducttofactorydefaultsettings.Seepage62.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage54.Toconnect,ressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage54.Toconnect,ressandholdthebuttonforabout3seconds.
PowerButton
Pressandholdtheowerbuttontotemorarilyowertheroductwhenthedomecoverisremoved.Theowerbuttonisalsoused
withthecontrolbuttontoresetthecameratofactorydefaultsettings.Seepage62.
LEDIndicators
StatusLEDIndication
UnlitConnectionandnormaloeration.
GreenShowssteadygreenfor10secondsfornormaloerationafterstartucomleted.
AmberSteadyduringstartu.Flashesduringrmwareugrade.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
8

AXISQ6055PTZDomeNetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisroduct,seetheInstallationGuidesuliedwiththeroduct.
Theroductcanbeusedwithmostoeratingsystemsandbrowsers.Werecommendthefollowingbrowsers:
•InternetExlorer®withWindows®
•Safari®withOSX®
•ChromeTMorFirefox®withotheroeratingsystems.
ToviewstreamingvideoinInternetExlorer,allowinstallationofAXISMediaControl(AMC)whenromted.
TheAxisroductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoderstoreventinstallationofunlicensed
coies.
Note
•QuickTimeTMisalsosuortedforviewingH.264streamsandforaudio.
AccessfromaBrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisroductinthebrowser’sLocation/Addresseld.
ToaccesstheroductfromaMaccomuter(OSX),gotoSafari,clickonBonjourandselecttheroductfromthe
dro-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheroductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Suortwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandassword.Ifthisisthersttimetheroductisaccessed,therootasswordmustrstbe
congured.Forinstructions,seeettheRootPasswordonpage10.
4.Theroduct’sLiveViewageoensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewagemayhavebeencustomizedtomeetsecicinstallationrequirementsand
userreferences.Consequently,someoftheexamlesandfunctionsfeaturedheremaydifferfromthosedislayedin
yourownLiveViewage.
AccessfromtheInternet
Onceconnected,theAxisroductisaccessibleonyourlocalnetwork(LAN).ToaccesstheroductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheroduct.Todothis,enabletheNAT-traversalfeature,which
willattemttoautomaticallyconguretheroutertoallowaccesstotheroduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage56.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertoics,visittheAxisSuortwebatwww.axis.com/techsup
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AXISQ6055PTZDomeNetworkCamera
AccesstheProduct
SettheRootPassword
ToaccesstheAxisroduct,youmustsettheasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichoenswhentheroductisaccessedforthersttime.
Toreventnetworkeavesdroing,therootasswordcanbesetviaanencrytedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HyertextTransferProtocoloverSSL)isarotocolusedtoencryttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencrytedexchangeofinformation.SeeHTTPonpage51.
Thedefaultadministratorusernamerootisermanentandcannotbedeleted.Iftheasswordforrootislost,theroductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage62.
TosettheasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosettheasswordviaanencrytedHTTPSconnection,followthesestes:
1.ClickUseHTTPS.
Atemorarycerticate(validforoneyear)iscreated,enablingencrytionofalltrafctoandfromtheroduct,andthe
asswordcannowbesetsecurely.
2.Enteraasswordandthenre-enterittoconrmtheselling.
3.ClickOK.Theasswordhasnowbeencongured.
TheLiveViewPae
ThecontrolsandlayoutoftheLiveViewagemayhavebeencustomizedtomeetsecicinstallationrequirementsanduser
references.Consequently,someoftheexamlesandfunctionsfeaturedheremaydifferfromthosedislayedinyourownLiveView
age.Thefollowingrovidesanoverviewofeachavailablecontrol.
ControlsontheLiveViewPae
ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto
tthebrowserwindow(leftbutton).
SelectastreamrolefortheLiveViewagefromtheStreamProledro-downlist.Forinformation
abouthowtocongurestreamroles,seepage20.
ClickPulsetoactivatetheroduct’soututortforadenederiodoftime.Forinformationabouthow
toenableandcongureoututbuttons,seepage28.Theoututbuttonnamemaydifferdeendingon
thenameenteredintheI/OPortsconguration.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheroduct’soututort.For
informationabouthowtoenableandcongureoututbuttons,seepage28.
UsetheManualTriggerbuttontotriggeranactionrulefromtheLiveViewage.Forinformationabout
howtocongureandenablethebutton,seeManualTriggeronpage1 1.
ClickSnapshottosaveasnashotofthevideoimage.Thisbuttonisrimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
TheAudioclipdro-downlistallowsyoutolayanaudioclifromtheLiveViewage.Selectthe
audiocliandclickthePlaybutton.
10

AXISQ6055PTZDomeNetworkCamera
AccesstheProduct
Theroduct’sfansarecontrolledbytheambienttemeratureandareturnedonandoffautomatically.
Ifrequired,thefanscanbeactivatedmanuallybyclickingtheFanbutton.Toshowthebutton,goto
Setup>LiveViewCong.UnderActionButtons,selectShowfanbuttonandsecifythenumberof
minutesthefansshouldbeactivated.
EnableordisabletheGatekeeperbyselectingOnorOfffromthedro-downlist.Formoreinformation
abouttheGatekeeer,seepage31.
ManualTrier
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewage.Themanualtriggercanforexamlebeusedto
validateactionsduringroductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdro-downlist,selectInputSignal.
4.Fromtheseconddro-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage42.
ToshowthemanualtriggerbuttonsintheLiveViewage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExloreronly.SeeAXIMediaControl(AMC)onpage14formore
information.Thetoolbardislaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisroductandstartslayingamediastream.
TheStopbuttonstosthemediastream.
TheSnapshotbuttontakesasnashotofthevideoimage.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escae)onthecomuter
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomuter.Thelocationwheretherecordingissaved
canbeseciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings
AMCAudioControls
AMCaudiobuttonscontroltheseakersandmicrohoneconnectedtotheclientcomuter.Thebuttonsareonlyvisiblewhen
audioisenabled.
Forinformationabouthowtocongureaudio,seeetUpAudioonpage25.
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AXISQ6055PTZDomeNetworkCamera
AccesstheProduct
Speakerbutton—Clicktoturntheseakersonoroff.
Microphonebutton–Clicktomuteorunmutethemicrohone.Inimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeactivetosendaudiototheAxisroduct.Clickeitherbuttontostoaudiotransmission.
Usetheslidertocontrolthevolumeoftheseakersandthemicrohone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlanel:
•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.
•Togglemode:Clickoncetoswitchbetweentalkingandlistening.
implex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostoaudio
transmission.
PTZControls
TheLiveViewagealsodislaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforseciedusersunder
SystemOptions>Security>Users.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetuunderPTZ>ControlQueue.
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mouseointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatosition.
Thecentermodebuttoncouldalsobeusedtozoominonasecicarea.Clickintheimageanddragtodrawa
rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.
ClicktheCtrlpanelbuttontooenthePTZcontrolanelwhichrovidesadditionalPTZcontrols.
User-denedbuttonscanalsoaearintheControlanel.SeeControlsonpage33.
Selectarecordedtourandclicktolayareviouslyrecordedtourandclicktosto.See
TourRecordingonpage32.
SelectaPTZresetositiontosteerthecameraviewtothesavedosition.SeeAboutpreset
positionsonpage29.
ClicktheStartAutoTrackbuttontostartautotrackingdirectlyfromtheLiveViewage.See
Autotrackingonpage30.
PanandTiltbars–Usethearrowstoanandtiltthecameraview,orclickonaositiononthebartosteerthecameraviewto
thatosition.
Zoombar–Usethearrowstozoominandout,orclickonaositiononthebartozoomtothatosition.
Focusbar–Usethearrowstofocusthecamera,orclickonaositiononthebartosetthefocusosition.Usingthefocusbarwill
disabletheroduct’sautofocus.Tore-enable,usethePTZcontrolanelwhichisoenedbyclickingtheCtrlpanelbutton(seeabove).
Irisbar–Clickonaositiontosetamanualexosureleveltomaketheimagebrighterordarker.Thiswilldisableautoiris(automatic
exosure)andsetxedlevelsoniris,gainandshutterseed.Tore-enableautoiris,usethePTZcontrolanelwhichisoenedby
clickingtheCtrlpanelbutton(seeabove).Ifautoirisisenabled,AutoisvisiblenexttotheIrisbarbar.
12

AXISQ6055PTZDomeNetworkCamera
AccesstheProduct
Imortant
InanenvironmentwithvaryinglightconditionsitisrecommendedtousetheBrightnessbarinsteadoftheIrisbartoadjust
imagebrightnesssincechangingthebrightnesslevelwillnotdisableautoiris(automaticexosure).
Brightnessbar–Clickonaositiononthebrightnessbartoadjusttheimagebrightness.Thissettingwillnotbesaved.Tomakea
savedchange,gotoSetup>Video>CameraSettings>Brightnessandadjustthebrightness.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage33.
13

AXISQ6055PTZDomeNetworkCamera
MedaStreams
MedaStreams
TheAxisroductrovidesseveralaudioandvideostreamformats.Yourrequirementsandtheroertiesofyournetworkwill
determinethetyeyouuse.
TheLiveViewageintheroductrovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamroles.Otheralicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewage.
HowtoStreamH.264
H.264can,withoutcomromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comaredwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragesace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofrotocolsandmethodstousedeendsonyourviewingrequirements,andontheroertiesof
yournetwork.TheavailableotionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,eseciallywhenitis
imortanttohaveanu-to-datevideostream,
evenifsomeframesaredroed.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTProtocol,thusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
u-to-date,evenifsomeframesaredroed.
Multicastingrovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,assanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotossibletomulticastovertheInternet,forexamle.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisroducttodeterminethetransortrotocoltouse.Theorderofriority,listedinthe
AMCControlPanel,canbechangedandtheotionsdisabled,tosuitsecicrequirements.
Note
H.264islicensedtechnology.TheAxisroductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
coiesoftheclientisrohibited.Tourchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendislayedandudatedataratesufcient
tocreateastreamthatshowsconstantlyudatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butrovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisroductistousetheAXIS
MediaControlinInternetExlorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExlorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisroduct.
14

AXISQ6055PTZDomeNetworkCamera
MedaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExlorerandclickSettings.
AlternativeMethodsofAccessintheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisroductinthefollowingways:
•MotionJPEGserverpush(ifsuortedbytheclient,ChromeorFirefox,forexamle).ThisotionmaintainsanoenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingaths
canbeused:
•QuickTimeTM.Thefollowingathscanbeused:
Note
•<ip>=IPaddress
•TheAxisroductsuortsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybeossibletouseotherlayerstoviewtheH.264streamusingtheathsabove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewagerovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/develoer
•WindowsMediaPlayersuortssimlexaudio.Thefollowingathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
15

AXISQ6055PTZDomeNetworkCamera
MedaStreams
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTMsuortsG.71 1andAACaudioencoding.Thefollowingathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
16

AXISQ6055PTZDomeNetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisroductcanbeconguredbyuserswithadministratororoeratorrights.Tooentheroduct’sSetuages,clickSetupin
thetoright-handcorneroftheLiveViewage.
•Administratorshaveunrestrictedaccesstoallsettings.
•Operatorshaverestrictedaccesstosettings,seeUsersonpage50
Seealsotheonlinehel.
BasicSetup
BasicSeturovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisroduct:
1.Users.Seepage50.
2.TCP/IP.Seepage53.
3.Date&Time.Seepage52.
4.VideoStream.Seepage18.
5.AudioSettings.Seepage25.
TheBasicSetumenucanbedisabledfromSystemOptions>Security>Users.
17

AXISQ6055PTZDomeNetworkCamera
VdeoandAudo
VdeoandAudo
Thevideoandaudiosettingscanbeusedtootimizevideoandaudioquality.Youcancongurethefollowing:
•Videostreamsettings.Seepage18.
•Streamroles.Seepage20.
•ONVIFMediaProles.Seepage20.
•Camerasettings.Seepage20.
•Overlayimage.Seepage22.
•Privacymask.Seepage24.
•Audiosettings.Seepage25.
•Audioclis.Seepage26.
SetUpVideoStreams
Tosetutheroduct’svideostreams,gotoVideo&Audio>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage18.
•Audio.Seepage25.
•H.264.Seepage19.
•Zistream.Seepage19
•MJPEG.Seepage20.
PixelCounter
Theixelcountershowsthenumberofixelsinanareaoftheimage.Theixelcounterisusefulinsituationswherethereis
asecicsizerequirement,forexamleinfacerecognition.
Theixelcountercanbeused:
•Whensettinguavideostream,seeetUpVideotreamsonpage18.UnderPreview,clickOpenandselecttheShow
pixelcounterotiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe
numberofixelsintheWidthandHeighteldsandclickApply.
•WhenaccessingtheLiveViewageinInternetExlorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.
Imae
ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecomressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
comression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Rotateimage.Ifrequired,theimagecanberotated.
18

AXISQ6055PTZDomeNetworkCamera
VdeoandAudo
•Maximumframerate.Toavoidbandwidthroblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisroductalwaysdeliversthehighest
framerateossibleunderthecurrentconditions.
•Overlaysettings.SeeAboutoverlaytextonpage22.
ClickSavetoalythenewsettings.
H.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocomressionstandardthatrovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttyesofframessuchasI-framesandP-frames.AnI-frameisacomleteimagewhereas
P-framesonlycontainthedifferencesfromreviousframes.
TheH.264streamsettingscanbeconguredfromtheVideo&Audio>VideoStreamage.SelecttheH264tab.Thesettings
denedinthisagewillalytoallH.264streamsthatdonotuseastreamrole.
TheGOPlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOPlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.
TheAxisroductsuortsthefollowingH264prole(s):
•Baseline.TheBaselineroleisrecommendedforclientsthatdon’tsuortCABACentroycoding.
•Main.TheMainrolerovideshighercomressionwithmaintainedvideoqualitycomaredtotheBaselinerolebut
requiresmorerocessingowertodecode.
•High.TheHighrolerovidesreducedbitrateandhighercomressionwithmaintainedvideoqualitycomaredtothe
Mainrolebutrequiresmorerocessingowertodecode.
ThebitratecanbesetasVariablebitrate(VBR)orMaximumbitrate(MBR).VBRadjuststhebitrateaccordingtotheimage
comlexity,usingumorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin
thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurlusinbandwidth,thismaynotbeanissueand
selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting
Maximumbitrate(MBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomlexity,usingu
morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.MBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumtion.
TheMBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitrate
maybounceuanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,because
MBRwillalwaysrioritizeacontinuousvideostream,itallowstemoraryovershootsfromthetargetbitrate.Becausesettinga
targetvaluereventsthebitratefromincreasing,framerateandimagequalityareaffectednegatively.Toartlycomensatefor
this,selectwhichvariableshallberioritized,framerateorimagequality.Notsettingarioritymeansthatframerateand
imagequalityareequallyaffected.
Thecurrentbitratecanbesettoaearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.
Toalythesettings,clickSave.
Axis’ZipstreamTechnoloy
Zistreamisabitrate-reductiontechnologyotimizedforvideosurveillance.ZistreamreducestheaveragebitrateintheH.264
streambyremovingunnecessarydataandmakesitossibletoallowhigherresolutions,reducestoragecostortokeerecordingsfor
alongertime.Toreducethebitrate,Zistreamreducesthenumberofbitsintheareasoftheimagethatarelessinterestingfroma
videosurveillanceersective,forexamlethebackground.Imagedetailsthatareimortantforforensicvideoanalysis,forexamle
facesandlicenselates,arereservedwithenoughnumberofbits.
TheseZistreamstrengthotionsareavailable:
•Off.Zistreamdisabled.
•LowestZipstreamstrength.Lowbandwidthreduction.Novisiblequalitydegradationinmostscenes
19

AXISQ6055PTZDomeNetworkCamera
VdeoandAudo
•MediumZipstreamstrength.Mediumbandwidthreduction.Limitedvisualqualitydegradationinnotrioritizedareasin
somescenes
•HighestZipstreamstrength.Highbandwidthreduction.Visiblequalitydegradationinnotrioritizedareasinmanyscenes
LowestZipstreamstrengthisthedefaultsettingfortheroduct.Thiscongurationisverysafetouseinallalicationswhilestill
reducingthebitrate.
Forcloud-connectedcamerasorcamerasusingedgestoragethatneedtolimitthebitrateforincreasedstoragetimeitis
recommendedtoselecttheHighestZipstreamstrength.Thissettingisverygoodtocombinewithmotiondetectiontriggeringand
variablebitrate(VBR)wherethebitrateisallowedtoadattochangesincomlexityinthescene.
Axis’ZistreamTechnologyforH.264conformstotheH.264standardandiscomatiblewiththird-artyclientsandVMSsolutions
thatdecodeH.264video.
ThebitratecontrollerbuiltintotheroductcanbecombinedwithZistreamtoenforceamaximumbitrate(MBR)limit.Axis
CommunicationsrecommendsusingVBRorMBRwitharatherhighbitratelimittoenablethefullotentialofAxis’Zistream
Technology.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomlexscenery.Adjustingthemaximumframesizehelstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
rovidesconsistentlygoodimagequalityattheexenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeotimizesbandwidthandstorageusage,butmaygiveoorimagequality.Toreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanotimalvalue.
Aboutstreamproles
Astreamroleisasetofredenedstreamsettingsincludingresolution,comression,framerateandoverlaysettings.Stream
rolescanbeused:
•Whensettingurecordingusingactionrules.SeeEventsonpage42.
•Whensettingucontinuousrecording.SeeContinuousRecordingonpage48.
•IntheLiveViewage–selectthestreamrolefromtheStreamproledro-downlist.
Tocreateanewroleormodifyanexistingrole,gotoSetup>Video&Audio>StreamProles.
ToselectadefaultstreamrolefortheLiveViewage,gotoSetup>LiveViewCong.
AboutONVIFmediaproles
AnONVIFmediaroleconsistsofasetofcongurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaroles
canbeusedbyaclienttoconguremediastreamroerties.
TheONVIFMediaProlesagelistsallreconguredroles.Theserolesareincludedintheroductforquicksetu.Youcan
add,modifyorremoveONVIFmediarolesfromthisage.
CameraSettins
TheVideo&Audio>CameraSettingsagerovidesaccesstoadvancedimagesettingsfortheAxisroduct.
Note
Theadlockiconshowsthatthefeatureislockedbecauseofothersettings.Pointthemouseovertheadlocktoget
informationaboutwhatsettingsneedtobechangedtounlockthefeature.
20
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