Axis P3225-LVE Mk II User manual

AXISP3225-LVENetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISP3225-LVE
NetworkCameraandisapplicabletormware5.70andlater.It
includesinstructionsforusingandmanagingtheproductonyour
network.Previousexperienceofnetworkingwillbeofusewhenusing
thisproduct.SomeknowledgeofUNIXorLinux-basedsystemsmay
alsobeusefulwhendevelopingshellscriptsandapplications.Later
versionsofthisdocumentwillbepostedatwww.axis.com.Seealsothe
product’sonlinehelpavailablethroughtheweb-basedinterface.
LegaConsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicensescontactyourreseller.
Liabiity
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocumentincludingbutnotlimitedtotheimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishingperformance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
InteectuaPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticularandwithout
limitationtheseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer
Inc.underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAcknowedgments
AXISCOMMUNICATIONSAXISETRAXARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
AppleBoaApacheBonjourEthernetInternetExplorerLinux
MicrosoftMozillaRealSMPTEQuickTimeUNIXWindowsWindows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
SDSDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C
LLCintheUnitedStatesothercountriesorboth.AlsominiSDmicroSD
miniSDHCmicroSDHCmicroSDXCarealltrademarksorregistered
trademarksofSD-3CLLCintheUnitedStatesothercountriesorboth.
ReguatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
EectromagneticCompatibiity(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Usinganunshieldednetworkcable(UTP)–Thisequipmenthas
beentestedusinganunshieldednetworkcable(UTP)andfoundto
complywiththelimitsforaClassAdigitaldevicepursuanttopart
15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable
protectionagainstharmfulinterferencewhentheequipmentis
operatedinacommercialenvironment.Thisequipmentgenerates
usesandcanradiateradiofrequencyenergyandifnotinstalledand
usedinaccordancewiththeinstructionmanualmaycauseharmful
interferencetoradiocommunications.Operationofthisequipmentina
residentialareaislikelytocauseharmfulinterferenceinwhichcase
theuserwillberequiredtocorrecttheinterferenceathisownexpense.
Usingashieldednetworkcable(STP)–Thisequipmenthasalso
beentestedusingashieldednetworkcable(STP)andfoundtocomply
withthelimitsforaClassBdigitaldevicepursuanttopart15ofthe
FCCRules.Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferenceinaresidentialinstallation.This
equipmentgeneratesusesandcanradiateradiofrequencyenergyand
ifnotinstalledandusedinaccordancewiththeinstructionsmaycause
harmfulinterferencetoradiocommunications.Howeverthereisno
guaranteethatinterferencewillnotoccurinaparticularinstallation.If
thisequipmentdoescauseharmfulinterferencetoradioortelevision
receptionwhichcanbedeterminedbyturningtheequipmentoffand
ontheuserisencouragedtotrytocorrecttheinterferencebyoneor
moreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Tobeusedinaresidentialareaorademandingelectricalenvironment
theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.
CetappareilnumériqueestconformeàlanormeCANNMB-3(classeB).
Leproduitdoitêtreconnectéàl'aided'uncâbleréseaublindé(STP)qui
estcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residentialcommercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall

beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.
apan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthroughashielded
networkcable(STP)orotherappropriatemethod.
PhotobioogicaSafety
Thisproductfulllstherequirementsforphotobiologicalsafety
accordingtoIEC/EN62471(riskgroup1).
Battery
TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTCcausingittoreset
ateverypower-up.Whenthebatteryneedsreplacingalogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreportseetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequiredbutifthebattery
doesneedreplacingcontactAxissupportatwww.axis.com/techsupfor
assistance.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposaandRecycing
Whenthisproducthasreachedtheendofitsusefullifedisposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpointcontactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironmenttheproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpointcontact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
ShouldyourequireanytechnicalassistancepleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediatelyyour
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternetyoucan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproductcategoryorphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings
webinarstutorialsandguides.

AXISP3225-LVENetworkCamera
SafetyInformation
SafetyInformation
HazardLeves
DANGERIndicatesahazardoussituationwhichifnotavoidedwillresultindeathorseriousinjury.
WARNINGIndicatesahazardoussituationwhichifnotavoidedcouldresultindeathorseriousinjury.
CAUTIONIndicatesahazardoussituationwhichifnotavoidedcouldresultinminorormoderate
injury.
NO NO
NOTICE TICE TICEIndicatesasituationwhichifnotavoidedcouldresultindamagetoproperty.
OtherMessageLeves
ImportantIndicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
NoteIndicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
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AXISP3225-LVENetworkCamera
ableofContents
SafetyInformation..........................................4
HazardLevels...................................................4
OtherMessageLevels............................................4
HardwareOverview..........................................7
ConnectorsandButtons..........................................7
LEDIndicators..................................................8
AccesstheProduct..........................................9
AccessfromaBrowser...........................................9
AccessfromtheInternet..........................................9
SettheRootPassword...........................................10
CameraOrientation..............................................10
CongureCaptureMode..........................................10
SetPowerLineFrequency.........................................11
TheLiveViewPage..............................................11
MediaStreams.............................................14
HowtoStreamH.264............................................14
MJPEG........................................................14
AXISMediaControl(AMC)........................................14
AlternativeMethodsofAccessingtheVideoStream....................15
SetUptheProduct..........................................17
BasicSetup....................................................17
Focus&Zoom..................................................17
Video.....................................................18
SetUpVideoStreams............................................18
StreamProles.................................................20
CameraSettings................................................20
ViewArea.....................................................23
Overlay........................................................23
PrivacyMask...................................................25
ConguretheLiveViewPage.................................27
PTZ(PanTiltZoom).........................................29
PresetPositions.................................................29
GuardTour.....................................................29
Advanced......................................................30
ControlQueue..................................................30
Detectors..................................................32
CameraTampering..............................................32
MotionDetection...............................................32
Applications...............................................35
ApplicationLicenses.............................................35
InstallApplication...............................................35
ApplicationConsiderations........................................35
Events....................................................37
ConvertEventTypestoActionRules................................37
SetUpActionRules.............................................37
AddRecipients..................................................39
CreateSchedules................................................40
SetUpRecurrences..............................................41
Recordings.................................................42
FindRecordings.................................................42
PlayRecording..................................................42
ExportVideoClip................................................43
ContinuousRecording............................................43
Languages.................................................44
SystemOptions.............................................45
Security.......................................................45
Date&Time....................................................47
Network.......................................................47
Storage.......................................................53
Maintenance...................................................54
Support.......................................................55
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AXISP3225-LVENetworkCamera
ableofContents
Advanced......................................................56
ResettoFactoryDefaultSettings...................................56
Troubleshooting............................................57
ChecktheFirmware.............................................57
UpgradetheFirmware...........................................57
SymptomsPossibleCausesandRemedialActions.....................57
TechnicalSpecications......................................60
PerformanceConsiderations.......................................62
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AXISP3225-LVENetworkCamera
HardwareOverview
HardwareOverview
1
2
3
4
5
1Networkconnector(PoE)
2Dmemorycardslot
3Partnumber(P/N)&erialnumber
4Controlbutton
5tatusLEDindicator
ConnectorsandButtons
Fortechnicalspecicationsseepage60.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichtheproductistobeusedashieldednetwork
cable(STP)maybeappropriateorrequired.Allcablesconnectingtheproducttothenetworkandthatareroutedoutdoors
orindemandingelectricalenvironmentsshallbeintendedfortheirspecicuse.Makesurethatthenetworkdevices
areinstalledinaccordancewiththemanufacturer’sinstructions.Forinformationaboutregulatoryrequirementssee
ElectromagneticCompatibility(EMC)onpage2.
SDCardSot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcard.DonotusesharptoolsorexcessiveforcewheninsertingorremovingtheSDcard.
•Riskofdataloss.TopreventdatacorruptiontheSDcardshouldbeunmountedbeforeremoval.TounmountgotoSetup>
SystemOptions>Storage>SDCardandclickUnmount.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).
ForSDcardrecommendationsseewww.axis.com
ControButton
ForlocationofthecontrolbuttonseeHardwareOverviewonpage7.
Thecontrolbuttonisusedfor:
7

AXISP3225-LVENetworkCamera
HardwareOverview
•Resettingtheproducttofactorydefaultsettings.Seepage56.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage49.Toconnectpressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage49.Toconnectpressandholdthebuttonforabout3seconds.
LEDIndicators
StatusLEDIndication
UnlitConnectionandnormaloperation.
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
AmberSteadyduringstartup.Flashesduringrmwareupgrade.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
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AXISP3225-LVENetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproductseetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Therecommendedbrowsersare
•InternetExplorer®withWindows®
•Safari®withOSX®and
•ChromeTMorFirefox®withotheroperatingsystems.
SeeTechnicalpecicationsonpage60.
ToviewstreamingvideoinInternetExplorerallowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforviewingH.264streams.
•IfyourcomputerrestrictstheuseofadditionalsoftwarecomponentstheproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(ChromeInternetExplorerFirefoxSafari).
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX)gotoSafariclickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddressuseAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddressseethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmarkgotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessedtherootpasswordmustrstbe
congured.ForinstructionsseeettheRootPasswordonpage10.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequentlysomeoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
OnceconnectedtheAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.TodothisenabletheNAT-traversalfeaturewhich
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
FormoreinformationseeNATtraversal(portmapping)forIPv4onpage50.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
9

AXISP3225-LVENetworkCamera
AccesstheProduct
ForTechnicalnotesonthisandothertopicsvisittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisproductyoumustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialogwhichopenswhentheproductisaccessedforthersttime.
TopreventnetworkeavesdroppingtherootpasswordcanbesetviaanencryptedHTTPSconnectionwhichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage45.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislosttheproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage56.
TosetthepasswordviaastandardHTTPconnectionenteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnectionfollowthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreatedenablingencryptionofalltrafctoandfromtheproductandthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
CameraOrientation
Thissettingisdenedthersttimetheproductisaccessed.DependingonhowtheAxisproductisinstalledselectceilingorwall.
Tochangethesesettingstheproductmustberestoredtotheoriginalfactorydefaultsettings.Toresetorrestoretheproductgoto
Setup>SystemOptions>Maintenanceintheproduct’swebpages.ForinformationaboutresetandrestoreseeMaintenanceon
page54.
CongureCaptureMode
CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Thecapturemodesettingalso
affectsthecamera’sangleofview.
Selectthedesiredcapturemodefromthedrop-downlistandclickOK.
SeealsoCaptureModeonpage20.
10