Axis M5055 User manual

AXISM50PTZNetworkCameraSeries
AXISM5054PTZNetworkCamera
AXISM5055PTZNetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISM5054
PTZNetworkCameraandAXISM5055PTZNetworkCamera,andis
appliabletormware6.50andlater.Itinludesinstrutionsforusing
andmanagingtheprodutonyournetwork.Previousexperieneof
networkingwillbeofusewhenusingthisprodut.Someknowledge
ofUNIXorLinux-basedsystemsmayalsobeusefulwhendeveloping
shellsriptsandappliations.Laterversionsofthisdoumentwillbe
postedatwww.axis.com.Seealsotheprodut’sonlinehelp,available
throughtheweb-basedinterfae.
Legaconsiderations
Videoandaudiosurveillaneanberegulatedbylawsthatvaryfrom
ountrytoountry.Chekthelawsinyourloalregionbeforeusing
thisprodutforsurveillanepurposes.
Thisprodutinludesthefollowinglienes:
•one(1)AACdeoderliense
•one(1)H.264deoderliense
Topurhasefurtherlienses,ontatyourreseller.
Liabiity
Everyarehasbeentakeninthepreparationofthisdoument.Please
informyourloalAxisofeofanyinauraiesoromissions.Axis
CommuniationsABannotbeheldresponsibleforanytehnialor
typographialerrorsandreservestherighttomakehangestothe
produtandmanualswithoutpriornotie.AxisCommuniationsAB
makesnowarrantyofanykindwithregardtothematerialontained
withinthisdoument,inluding,butnotlimitedto,theimplied
warrantiesofmerhantabilityandtnessforapartiularpurpose.Axis
CommuniationsABshallnotbeliablenorresponsibleforinidentalor
onsequentialdamagesinonnetionwiththefurnishing,performane
oruseofthismaterial.Thisprodutisonlytobeusedforitsintended
purpose.
Inteectuapropertyrights
AxisABhasintelletualpropertyrightsrelatingtotehnologyembodied
intheprodutdesribedinthisdoument.Inpartiular,andwithout
limitation,theseintelletualpropertyrightsmayinludeoneormoreof
thepatentslistedataxis.com/patent.htmandoneormoreadditional
patentsorpendingpatentappliationsintheUSandotherountries.
Thisprodutontainsliensedthird-partysoftware.Seethemenuitem
“About”intheprodut’suserinterfaeformoreinformation.
ThisprodutontainssoureodeopyrightAppleComputer,
In.,underthetermsofApplePubliSoureLiense2.0(see
opensource.apple.com/apsl).Thesoureodeisavailablefrom
developer.apple.com/bonjour/
Equipmentmodications
Thisequipmentmustbeinstalledandusedinstritaordanewiththe
instrutionsgivenintheuserdoumentation.Thisequipmentontains
nouser-servieableomponents.Unauthorizedequipmenthangesor
modiationswillinvalidateallappliableregulatoryertiations
andapprovals.
Trademarkacknowedgements
AXISCOMMUNICATIONS,AXISandVAPIXareregisteredtrademarksor
trademarkappliationsofAxisABinvariousjurisditions.Allother
ompanynamesandprodutsaretrademarksorregisteredtrademarks
oftheirrespetiveompanies.
Apple,Boa,Apahe,Bonjour,Ethernet,InternetExplorer,Linux,
Mirosoft,Mozilla,Real,SMPTE,QuikTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespetiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOraleand/oritsafliates.TheUPnPWord
MarkandUPnPLogoaretrademarksofOpenConnetivityFoundation,
In.intheUnitedStatesorotherountries.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,otherountriesorboth.Also,miniSD,miroSD,
miniSDHC,miroSDHC,miroSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,otherountriesorboth.
Eectromagneticcompatibiity(EMC)
Thisequipmenthasbeendesignedandtestedtofulllappliable
standardsfor:
•Radiofrequenyemissionwheninstalledaordingtothe
instrutionsandusedinitsintendedenvironment.
•Immunitytoeletrialandeletromagnetiphenomenawhen
installedaordingtotheinstrutionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkable(STP)
andfoundtoomplywiththelimitsforaClassAdigitaldevie,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotetionagainstharmfulinterferenewhenthe
equipmentisoperatedinaommerialenvironment.Thisequipment
generates,uses,andanradiateradiofrequenyenergyand,ifnot
installedandusedinaordanewiththeinstrutionmanual,may
auseharmfulinterferenetoradioommuniations.Operationofthis
equipmentinaresidentialareaislikelytoauseharmfulinterferene
inwhihasetheuserwillberequiredtoorrettheinterfereneathis
ownexpense.Theprodutshallbeonnetedusingashieldednetwork
able(STP)thatisproperlygrounded.
Canada
ThisdigitalapparatusomplieswithCANICES-3(ClassA).Theprodut
shallbeonnetedusingashieldednetworkable(STP)thatis
properlygrounded.Cetappareilnumériqueestonformeàlanorme
CANNMB-3(lasseA).Leproduitdoitêtreonnetéàl'aided'unâble
réseaublindé(STP)quiestorretementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
aordingtotheClassAlimitofEN55032.Theprodutshallbe
onnetedusingashieldednetworkable(STP)thatisproperly
grounded.Notie!ThisisaClassAprodut.Inadomestienvironment
thisprodutmayauseRFinterferene,inwhihasetheusermaybe
requiredtotakeadequatemeasures.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
aordingtotheClassAlimitofAS/NZSCISPR32.Theprodutshall
beonnetedusingashieldednetworkable(STP)thatisproperly
grounded.Notie!ThisisaClassAprodut.Inadomestienvironment
thisprodutmayauseRFinterferene,inwhihasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Korea
이기기는업무용환경에서사용할목적으로적합성평가를받
은기기로서가정용환경에서사용하는경우전파간섭의우려
가있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisprodutomplieswithIEC/EN/UL62368-1,safetyofaudio/video
andITequipment.
Ifitsonnetingablesareroutedoutdoors,theprodutshallbe
groundedeitherthroughashieldednetworkable(STP)orother
appropriatemethod.
WhenusedwithPoweroverEthernet(POE),thePowerSouring
Equipment(PSE)shallomplywithIEEE802.3afandLimitedPower
Soure(LPS)aordingtolause2.5ofIEC/EN/UL60950-1orannex
QofIEC/EN/UL62368-1.
Disposaandrecycing
Whenthisproduthasreahedtheendofitsusefullife,disposeof
itaordingtoloallawsandregulations.Forinformationabout
yournearestdesignatedolletionpoint,ontatyourloalauthority
responsibleforwastedisposal.Inaordanewithloallegislation,
penaltiesmaybeappliableforinorretdisposalofthiswaste.
Europe
Thissymbolmeansthattheprodutshallnotbedisposedof
togetherwithhouseholdorommerialwaste.Diretive2012/19/EU
onwasteeletrialandeletroniequipment(WEEE)isappliablein
theEuropeanUnionmemberstates.Topreventpotentialharmto

humanhealthandtheenvironment,theprodutmustbedisposed
ofinanapprovedandenvironmentallysafereylingproess.For
informationaboutyournearestdesignatedolletionpoint,ontat
yourloalauthorityresponsibleforwastedisposal.Businessesshould
ontattheprodutsupplierforinformationabouthowtodispose
ofthisprodutorretly.
ThisprodutomplieswiththerequirementsofDiretive201 1/65/EUon
therestritionoftheuseofertainhazardoussubstanesineletrial
andeletroniequipment(RoHS).
Contactinformation
AxisCommuniationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
axis.com
Support
Shouldyourequireanytehnialassistane,pleaseontatyourAxis
reseller.Ifyourquestionsannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatehannelsto
ensurearapidresponse.IfyouareonnetedtotheInternet,youan:
•downloaduserdoumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase,searh
byprodut,ategory,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•hatwithAxissupportstaff
•visitAxisSupportataxis.com/support
Warrantyinformation
ForinformationaboutAxis’produtwarrantyandtheretorelated
information,gotoaxis.com/warranty
Learnmore!
VisitAxislearningenteraxis.com/academyforusefultrainings,
webinars,tutorialsandguides.

AXISM50PTZNetworkCameraSeries
TableofContents
Safetyinformation..........................................6
Hazardlevels...................................................6
Othermessagelevels.............................................6
Safetyinstructions..........................................7
Transportation..................................................7
Battery........................................................7
Solutionoverview...........................................8
Productoverview...........................................9
Howtoaccessteproduct....................................10
Howtoaesstheprodutfromabrowser...........................10
Howtoaesstheprodutfromtheinternet.........................10
Howtosettherootpassword.....................................10
Congureapturemode..........................................11
Abouttheliveviewwindow.......................................11
Aboutmediastreams........................................13
AboutH.264format.............................................13
AboutMJPEGformat............................................13
AboutAXISMediaControl(AMC)...................................13
Alternativemethodsofaessingthevideostream....................14
AessAudioStreams............................................15
Howtosetupteproduct....................................16
Howtoperformabasisetup.....................................16
VideoandAudio............................................17
Howtosetupvideostreams......................................17
Aboutstreamproles............................................20
AboutONVIFmediaproles.......................................20
Aboutamerasettings...........................................20
Aboutoverlays..................................................22
Aboutprivaymasks.............................................24
Howtohangeaudiosettings.....................................24
Howtocongureteliveviewwindow.........................25
Howtosetdefaultviewerforbrowsers..............................25
Aboutviewersettings............................................25
Aboutuser-denedlinks..........................................26
AboutPTZ(PanTiltZoom)....................................27
Aboutpresetpositions...........................................27
OSDIZones....................................................27
Advaned......................................................28
Abouttheontrolqueue..........................................28
Aboutapplications..........................................30
Aboutappliationlienses........................................30
Howtouploadandstartanappliation.............................30
AppliationConsiderations........................................30
AboutAXISAudioVolumeDetetion................................31
AboutAXISSreamDetetion.....................................31
AboutAXISRemovedObjetDetetion..............................31
Aboutevents...............................................34
Howtosetupationrules........................................34
Howtoaddreipients............................................36
Howtoreateshedules..........................................37
Howtosetupreurrenes........................................38
Aboutrecordings...........................................39
Howtondreordings...........................................39
Howtoplayreordings...........................................39
Howtoexportavideolip........................................40
Aboutontinuousreording.......................................40
Aboutlanguages............................................41
Aboutsystemoptions........................................42
Seurity.......................................................42
Date&Time....................................................44
Network.......................................................45
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AXISM50PTZNetworkCameraSeries
TableofContents
Storage.......................................................50
Maintenane...................................................52
Support.......................................................53
Advaned......................................................53
Howtoresettofatorydefaultsettings.............................54
Troublesooting............................................55
Howtohektheurrentrmware.................................55
Howtoupgradethermware.....................................55
Symptoms,possibleausesandremedialations......................55
Specications..............................................59
LEDIndiators..................................................59
SDardslot....................................................59
Buttons.......................................................59
Connetors....................................................59
Performaneonsiderations.......................................60
5

AXISM50PTZNetworkCameraSeries
Safetyinformation
Safetyinformation
Hazardeves
DANGER
Indiatesahazardoussituationwhih,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indiatesahazardoussituationwhih,ifnotavoided,ouldresultindeathorseriousinjury.
CAUTION
Indiatesahazardoussituationwhih,ifnotavoided,ouldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indiatesasituationwhih,ifnotavoided,ouldresultindamagetoproperty.
Othermessageeves
Important
Indiatessigniantinformationwhihisessentialfortheproduttofuntionorretly.
Note
Indiatesusefulinformationwhihhelpsingettingthemostoutoftheprodut.
6

AXISM50PTZNetworkCameraSeries
Safetyinstructions
Safetyinstructions
NO NO
NOTICE TICE TICE
•TheAxisprodutshallbeusedinomplianewithloallawsandregulations.
•Axisreommendsusingashieldednetworkable(STP).
•UseonlyappliabletoolswheninstallingtheAxisprodut.Usingexessiveforewithpowertoolsouldausedamageto
theprodut.
•Useonlyaessoriesthatomplywiththetehnialspeiationofyourprodut.TheseanbeprovidedbyAxisorathird
party.AxisreommendsusingAxispowersoureequipmentompatiblewithyourprodut.
•UseonlysparepartsprovidedbyorreommendedbyAxis.
•Donotattempttorepairtheprodutyourself.ContatAxissupportoryourAxisresellerforserviematters.
Transportation
NO NO
NOTICE TICE TICE
•WhentransportingtheAxisprodut,usetheoriginalpakagingorequivalenttopreventdamagetotheprodut.
Battery
LowbatterypoweraffetstheoperationoftheRTC,ausingittoresetateverypower-up.Whenthebatteryneedsreplaing,alog
messagewillappearintheprodut’sserverreport.Formoreinformationabouttheserverreport,seetheprodut´swebpageor
ontatAxissupport.
Lithiumoinell3.0Vbatteriesontain1,2-dimethoxyethane;ethyleneglyoldimethylether(EGDME),CASno.110-71-4.
WARNING
•Riskofexplosionifthebatteryisinorretlyreplaed.
•Thebatteryshouldbereplaedwithanidentialbatteryonly.
•Usedbatteriesshouldbedisposedofaordingtoloalregulationsorthebatterymanufaturer'sinstrutions.
7

AXISM50PTZNetworkCameraSeries
Solutionoverview
Solutionoverview
8

AXISM50PTZNetworkCameraSeries
Prouctoverview
Prouctoverview
1microScardslot
2Controlbutton
3Partnumber(P/N)andserialnumber(S/N)
4Networkconnector(PoE)
5Microphone
6StatusLEindicator
9

AXISM50PTZNetworkCameraSeries
Howtoaccesstheprouct
Howtoaccesstheprouct
ToinstalltheAxisprodut,seetheInstallationGuidesuppliedwiththeprodut.
Theprodutanbeusedwithmostoperatingsystemsandbrowsers.Wereommendthefollowingbrowsers:
•InternetExplorer®withWindows®
•Safari®withOSX®
•ChromeTMorFirefox®withotheroperatingsystems.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisprodutinludesone(1)H.264deoderlienseforviewingvideostreamsandone(1)AACaudioliense.Theliensesare
automatiallyinstalledwithAMC.Theadministratorandisabletheinstallationofthedeoderstopreventinstallationofunliensed
opies.
Note
•QuikTimeTMisalsosupportedforviewingH.264streamsandforaudio.
Howtoaccesstheproductfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisprodutinthebrowser’saddresseld.
ToaesstheprodutfromaMaomputer(OSX),gotoSafari,likonBonjourandselettheprodutfromthe
drop-downlist.ToaddBonjourasabrowserbookmark,gotoSafari>Preferences.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytoloatetheprodutonthenetwork.Forinformationabout
howtodisoverandassignanIPaddress,seethedoumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebataxis.com/support
3.Enteryourusernameandpassword.Ifthisisthersttimetheprodutisaessed,therootpasswordmustrstbe
ongured.
4.Theprodut’sliveviewpageopensinyourbrowser.
Howtoaccesstheproductfromtheinternet
Oneonneted,youanaesstheprodutonyourloalnetwork(LAN).
Toaesstheprodutfromtheinternetyoumustongureyournetworkroutertoallowinomingdatatraftotheprodut.Todo
this,enabletheNAT-traversalfeature,whihwillattempttoautomatiallyonguretheroutertoallowaesstotheprodut.Thisis
enabledfromSetup>SystemOptions>Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage48.
ForTehnialnotesonthisandothertopis,visittheAxisSupportwebatwww.axis.com/support
SeealsoAXISInternetDynamiDNSServieatwww.axiscam.net
Howtosettherootpassword
ToaesstheAxisprodut,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whihopenswhentheprodutisaessedforthersttime.
10