Axis Q1941-E User manual

AXISQ1941-EThermalNetworkCamera
UserManual

AboutthisDocument
Thismanualisintendedforadministratorsandusersof
AXISQ1941–EThermalNetworkCamera,andisappliabletormware
5.85andlater.Itinludesinstrutionsforusingandmanagingthe
produtonyournetwork.Previousexperieneofnetworkingwillbeof
usewhenusingthisprodut.SomeknowledgeofUNIXorLinux-based
systemsmayalsobebeneial,fordevelopingshellsriptsand
appliations.LaterversionsofthisdoumentwillbepostedtotheAxis
website,asrequired.Seealsotheprodut’sonlinehelp,availablevia
theweb-basedinterfae.
LealConsiderations
Videoandaudiosurveillaneanberegulatedbylawsthatvaryfrom
ountrytoountry.Chekthelawsinyourloalregionbeforeusing
thisprodutforsurveillanepurposes.
Thisprodutinludesone(1)H.264deoderlienseandone(1)AAC
deoderliense.Topurhasefurtherlienses,ontatyourreseller.
Thisprodutissubjettoexportontrolregulations.Youshouldalways
onsultandomplywiththeregulationsoftheappropriateloalexport
ontrolauthorities.
Liability
Everyarehasbeentakeninthepreparationofthisdoument.Please
informyourloalAxisofeofanyinauraiesoromissions.Axis
CommuniationsABannotbeheldresponsibleforanytehnialor
typographialerrorsandreservestherighttomakehangestothe
produtandmanualswithoutpriornotie.AxisCommuniationsAB
makesnowarrantyofanykindwithregardtothematerialontained
withinthisdoument,inluding,butnotlimitedto,theimplied
warrantiesofmerhantabilityandtnessforapartiularpurpose.Axis
CommuniationsABshallnotbeliablenorresponsibleforinidentalor
onsequentialdamagesinonnetionwiththefurnishing,performane
oruseofthismaterial.Thisprodutisonlytobeusedforitsintended
purpose.
IntellectualPropertyRihts
AxisABhasintelletualpropertyrightsrelatingtotehnologyembodied
intheprodutdesribedinthisdoument.Inpartiular,andwithout
limitation,theseintelletualpropertyrightsmayinludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentappliationsintheUSandother
ountries.
Thisprodutontainsliensedthird-partysoftware.Seethemenuitem
“About”intheprodut’suserinterfaeformoreinformation.
ThisprodutontainssoureodeopyrightAppleComputer,
In.,underthetermsofApplePubliSoureLiense2.0(see
www.opensource.apple.com/apsl).Thesoureodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstritaordanewiththe
instrutionsgivenintheuserdoumentation.Thisequipmentontains
nouser-servieableomponents.Unauthorizedequipmenthangesor
modiationswillinvalidateallappliableregulatoryertiations
andapprovals.
TrademarkAcknowledments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkappliationsofAxisABinvarious
jurisditions.Allotherompanynamesandprodutsaretrademarksor
registeredtrademarksoftheirrespetiveompanies.
Apple,Boa,Apahe,Bonjour,Ethernet,InternetExplorer,Linux,
Mirosoft,Mozilla,Real,SMPTE,QuikTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespetiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOraleand/oritsafliates.UPnPTMisa
ertiationmarkoftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,otherountriesorboth.Also,miniSD,miroSD,
miniSDHC,miroSDHC,miroSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,otherountriesorboth.
ReulatoryInformation
Europe
ThisprodutomplieswiththeappliableCEmarkingdiretives
andharmonizedstandards:
•EletromagnetiCompatibility(EMC)Diretive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Diretive2006/95/EC.Seeafetyonpage3.
•RestritionsofHazardousSubstanes(RoHS)Diretive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Aopyoftheoriginaldelarationofonformitymaybeobtainedfrom
AxisCommuniationsAB.SeeContactInformationonpage3.
ElectromaneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllappliable
standardsfor:
•Radiofrequenyemissionwheninstalledaordingtothe
instrutionsandusedinitsintendedenvironment.
•Immunitytoeletrialandeletromagnetiphenomenawhen
installedaordingtotheinstrutionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkable(STP)
andfoundtoomplywiththelimitsforaClassAdigitaldevie,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotetionagainstharmfulinterferenewhenthe
equipmentisoperatedinaommerialenvironment.Thisequipment
generates,uses,andanradiateradiofrequenyenergyand,ifnot
installedandusedinaordanewiththeinstrutionmanual,may
auseharmfulinterferenetoradioommuniations.Operationofthis
equipmentinaresidentialareaislikelytoauseharmfulinterferene
inwhihasetheuserwillberequiredtoorrettheinterfereneathis
ownexpense.Theprodutshallbeonnetedusingashieldednetwork
able(STP)thatisproperlygrounded.
Canada
ThisdigitalapparatusomplieswithCANICES-3(ClassA).Theprodut
shallbeonnetedusingashieldednetworkable(STP)thatis
properlygrounded.Cetappareilnumériqueestonformeàlanorme
NMBICES-3(lasseA).Leproduitdoitêtreonnetéàl'aided'unâble
réseaublindé(STP)quiestorretementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
aordingtotheClassAlimitofEN55022.Theprodutshallbe
onnetedusingashieldednetworkable(STP)thatisproperly
grounded.Notie!ThisisaClassAprodut.Inadomestienvironment
thisprodutmayauseRFinterferene,inwhihasetheusermaybe
requiredtotakeadequatemeasures.
Thisprodutfulllstherequirementsforemissionandimmunity
aordingtoEN50121-4andIEC62236-4railwayappliations.
Thisprodutfulllstherequirementsforimmunityaording
toEN61000-6-1residential,ommerialandlight-industrial
environments.
Thisprodutfulllstherequirementsforimmunityaordingto
EN61000-6-2industrialenvironments.
Thisprodutfulllstherequirementsforimmunityaordingto
EN55024ofeandommerialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
aordingtotheClassAlimitofAS/NZSCISPR22.Theprodutshall
beonnetedusingashieldednetworkable(STP)thatisproperly
grounded.Notie!ThisisaClassAprodut.Inadomestienvironment
thisprodutmayauseRFinterferene,inwhihasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용

하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.
Safety
ThisprodutomplieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTehnology
Equipment.Theprodutshallbegroundedeitherthroughashielded
networkable(STP)orotherappropriatemethod.
Thepowersupplyusedwiththisprodutshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSoure(LPS)
aordingtoIEC/EN/UL60950-1.
Battery
TheAxisprodutusesa3.0VBR2032lithiumbatteryasthepower
supplyforitsinternalreal-timelok(RTC).Undernormalonditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffetstheoperationoftheRTC,ausingittoreset
ateverypower-up.Whenthebatteryneedsreplaing,alogmessage
willappearintheprodut’sserverreport.Formoreinformationabout
theserverreport,seetheprodut´ssetuppagesorontatAxissupport.
Thebatteryshouldnotbereplaedunlessrequired,butifthebattery
doesneedreplaing,ontatAxissupportatwww.axis.com/techsupfor
assistane.
Lithiumoinell3.0Vbatteriesontain1,2-dimethoxyethane;ethylene
glyoldimethylether(EGDME),CASno.110-71-4.
WARNING
•Riskofexplosionifthebatteryisinorretlyreplaed.
•Replaeonlywithanidentialbatteryorabatterywhihis
reommendedbyAxis.
•Disposeofusedbatteriesaordingtoloalregulationsor
thebatterymanufaturer'sinstrutions.
DisposalandRecyclin
Whenthisproduthasreahedtheendofitsusefullife,disposeof
itaordingtoloallawsandregulations.Forinformationabout
yournearestdesignatedolletionpoint,ontatyourloalauthority
responsibleforwastedisposal.Inaordanewithloallegislation,
penaltiesmaybeappliableforinorretdisposalofthiswaste.
Europe
Thissymbolmeansthattheprodutshallnotbedisposedof
togetherwithhouseholdorommerialwaste.Diretive2012/19/EU
onwasteeletrialandeletroniequipment(WEEE)isappliablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theprodutmustbedisposed
ofinanapprovedandenvironmentallysafereylingproess.For
informationaboutyournearestdesignatedolletionpoint,ontat
yourloalauthorityresponsibleforwastedisposal.Businessesshould
ontattheprodutsupplierforinformationabouthowtodispose
ofthisprodutorretly.
ThisprodutomplieswiththerequirementsofDiretive201 1/65/EUon
therestritionoftheuseofertainhazardoussubstanesineletrial
andeletroniequipment(RoHS).
China
Thisprodutomplieswiththerequirementsofthelegislative
atAdministrationontheControlofPollutionCausedbyEletroni
InformationProduts(ACPEIP).
ContactInformation
AxisCommuniationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytehnialassistane,pleaseontatyourAxis
reseller.Ifyourquestionsannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatehannelsto
ensurearapidresponse.IfyouareonnetedtotheInternet,youan:
•downloaduserdoumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Searh
byprodut,ategory,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•hatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ1941-EThermalNetworkCamera
TableofContents
SafetyInformation6
HazardLevels...................................................6
OtherMessageLevels............................................6
HardwareOverview7
ConnetorsandButtons..........................................7
LEDIndiators..................................................8
AccesstheProduct9
AessfromaBrowser...........................................9
AessfromtheInternet..........................................9
SettheRootPassword...........................................10
TheLiveViewPage..............................................10
MediaStreams13
HowtoStreamH.264............................................13
MJPEG........................................................13
AXISMediaControl(AMC)........................................13
AlternativeMethodsofAessingtheVideoStream....................14
AessAudioStreams............................................15
SetUptheProduct16
BasiSetup....................................................16
VideoandAudio17
SetUpVideoStreams............................................17
StreamProles.................................................19
ONVIFMediaProles............................................19
CameraSettings................................................19
Overlay........................................................20
PrivayMask...................................................22
SetUpAudio...................................................22
AudioClips....................................................24
ConguretheLiveViewPage25
DefaultViewerforBrowsers.......................................25
ViewerSettings.................................................25
UserDenedLinks...............................................25
OutputButtons.................................................26
Detectors27
ShokDetetion................................................27
AudioDetetion................................................27
Applications28
AppliationLienses.............................................28
UploadAppliation..............................................28
AppliationConsiderations........................................28
AXISVideoMotionDetection30
Considerations..................................................30
StartandStoptheAppliation.....................................30
CongureAppliation............................................30
UsingtheAppliationinanAtionRule.............................34
Events35
SetUpAtionRules.............................................35
AddReipients..................................................37
CreateShedules................................................38
SetUpReurrenes..............................................39
Recordings40
FindReordings.................................................40
PlayReording..................................................40
ExportVideoClip................................................41
ContinuousReording............................................41
Languages42
SystemOptions43
Seurity.......................................................43
Date&Time....................................................45
Network.......................................................46
Storage.......................................................51
4

AXISQ1941-EThermalNetworkCamera
TableofContents
Ports&Devies.................................................53
Maintenane...................................................53
Support.......................................................54
Advaned......................................................55
ResettoFatoryDefaultSettings...................................55
Axismulticable(soldseparately)56
Troubleshooting57
ChektheFirmware.............................................57
UpgradetheFirmware...........................................57
Symptoms,PossibleCausesandRemedialAtions.....................58
TechnicalSpecications61
ConnetionDiagrams............................................63
PerformaneConsiderations.......................................63
5

AXISQ1941-EThermalNetworkCamera
SafetyInformaton
SafetyInformaton
HazardLevels
DANGER
Indiatesahazardoussituationwhih,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indiatesahazardoussituationwhih,ifnotavoided,ouldresultindeathorseriousinjury.
CAUTION
Indiatesahazardoussituationwhih,ifnotavoided,ouldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indiatesasituationwhih,ifnotavoided,ouldresultindamagetoproperty.
OtherMessaeLevels
Important
Indiatessigniantinformationwhihisessentialfortheproduttofuntionorretly.
Note
Indiatesusefulinformationwhihhelpsingettingthemostoutoftheprodut.
6

AXISQ1941-EThermalNetworkCamera
HardwareOvervew
HardwareOvervew
1Powerconnector
2I/Oandaudioterminalconnector
3Networkconnector
4tatusindicatorLED
5MicroDmemorycardslot
6Controlbutton
7Foot
8Mountingbracket
ConnectorsandButtons
Fortehnialspeiations,seepage61.
NetworkConnector
RJ45EthernetonnetorwithPoweroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Theprodutshallbeonnetedusingashieldednetworkable(STP).Allablesonnetingtheproduttothenetworkshall
beintendedfortheirspeiuse.Makesurethatthenetworkdeviesareinstalledinaordanewiththemanufaturer’s
instrutions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
I/OandAudioConnector
Terminalonnetorforonnetingexternalequipment:
•Audioequipment
7

AXISQ1941-EThermalNetworkCamera
HardwareOvervew
•Input/Output(I/O)devies
Whenonnetingexternalequipment,anAxismultiableisrequiredinordertomaintaintheprodut’sIPrating.Formore
information,seeAxismulticable(soldseparately)onpage56.
PowerConnector
TerminalonnetorforonnetingAC/DCpowersupply.
SDCardSlot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDard.Donotusesharptools,metalobjetsorexessiveforewheninsertingorremovingthe
SDard.Useyourngerstoinsertandremovetheard.
•Riskofdatalossandorruptedreordings.DonotremovetheSDardwhiletheprodutisrunning.Disonnetpoweror
unmounttheSDardfromtheAxisprodut’swebpagesbeforeremoval.
ThisprodutsupportsmiroSD/miroSDHC/miroSDXCards(notinluded).
ForSDardreommendations,seewww.axis.com
ControlButton
Forloationoftheontrolbutton,seeHardwareOverviewonpage7.
Theontrolbuttonisusedfor:
•Resettingtheproduttofatorydefaultsettings.Seepage55.
•ConnetingtoanAXISVideoHostingSystemservie.Seepage47.Toonnet,pressandholdthebuttonforabout3
seondsuntiltheStatusLEDashesgreen.
•ConnetingtoAXISInternetDynamiDNSServie.Seepage47.Toonnet,pressandholdthebuttonforabout3seonds.
LEDIndicators
StatusLEDIndication
UnlitConnetionandnormaloperation.
GreenConnetionandnormaloperation.
AmberSteadyduringstartup.Flashesduringrmwareupgrade.
Amber/RedFlashesamber/redifnetworkonnetionisunavailableorlost.
RedFlashesredforrmwareupgradefailure.
8

AXISQ1941-EThermalNetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisprodut,seetheInstallationGuidesuppliedwiththeprodut.
Theprodutanbeusedwithmostoperatingsystemsandbrowsers.Thereommendedbrowsersare
•InternetExplorer®withWindows®
•Safari®withOSX®
•ChromeTMorFirefox®withotheroperatingsystems.
SeeTechnicalpecicationsonpage61.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisprodutinludesone(1)H.264deoderlienseforviewingvideostreamsandone(1)AACaudioliense.Theliensesare
automatiallyinstalledwithAMC.Theadministratorandisabletheinstallationofthedeoders,topreventinstallationofunliensed
opies.
Note
•QuikTimeTMisalsosupportedforviewingH.264streamsandforaudio.
AccessfromaBrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisprodutinthebrowser’sLoation/Addresseld.
ToaesstheprodutfromaMaomputer(OSX),gotoSafari,likonBonjourandselettheprodutfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytoloatetheprodutonthenetwork.Forinformationabout
howtodisoverandassignanIPaddress,seethedoumentAssignanIPAddressandAccesstheVideotreamonAxis
Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheprodutisaessed,therootpasswordmustrstbe
ongured.Forinstrutions,seeettheRootPasswordonpage10.
4.Theprodut’sLiveViewpageopensinyourbrowser.
Note
TheontrolsandlayoutoftheLiveViewpagemayhavebeenustomizedtomeetspeiinstallationrequirementsand
userpreferenes.Consequently,someoftheexamplesandfuntionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
Oneonneted,theAxisprodutisaessibleonyourloalnetwork(LAN).ToaesstheprodutfromtheInternetyoumust
ongureyournetworkroutertoallowinomingdatatraftotheprodut.Todothis,enabletheNAT-traversalfeature,whih
willattempttoautomatiallyonguretheroutertoallowaesstotheprodut.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage49.SeealsoAXISInternetDynamiDNSServieat
www.axiscam.net
9

AXISQ1941-EThermalNetworkCamera
AccesstheProduct
ForTehnialnotesonthisandothertopis,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
ToaesstheAxisprodut,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whihopenswhentheprodutisaessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordanbesetviaanenryptedHTTPSonnetion,whihrequiresanHTTPS
ertiate.HTTPS(HypertextTransferProtooloverSSL)isaprotoolusedtoenrypttrafbetweenwebbrowsersandservers.The
HTTPSertiateensuresenryptedexhangeofinformation.SeeHTTPonpage43.
Thedefaultadministratorusernamerootispermanentandannotbedeleted.Ifthepasswordforrootislost,theprodutmustbe
resettothefatorydefaultsettings.SeeResettoFactoryDefaultettingsonpage55.
TosetthepasswordviaastandardHTTPonnetion,enteritdiretlyinthedialog.
TosetthepasswordviaanenryptedHTTPSonnetion,followthesesteps:
1.ClikUseHTTPS.
Atemporaryertiate(validforoneyear)isreated,enablingenryptionofalltraftoandfromtheprodut,andthe
passwordannowbesetseurely.
2.Enterapasswordandthenre-enterittoonrmthespelling.
3.ClikOK.Thepasswordhasnowbeenongured.
TheLiveViewPae
TheontrolsandlayoutoftheLiveViewpagemayhavebeenustomizedtomeetspeiinstallationrequirementsanduser
preferenes.Consequently,someoftheexamplesandfuntionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeahavailableontrol.
ControlsontheLiveViewPae
SeletastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtoongurestreamproles,seepage19.
ClikPulsetoativatetheprodut’soutputportforadenedperiodoftime.Forinformationabouthow
toenableandongureoutputbuttons,seepage26.Theoutputbuttonnamemaydifferdependingon
thenameenteredintheI/OPortsonguration.
CliktheActive/Inactivebuttonstomanuallyativateandinativetheprodut’soutputport.For
informationabouthowtoenableandongureoutputbuttons,seepage26.
TheManualTriggerbuttonisusedtotriggeranationrulefromtheLiveViewpage.Forinformation
abouthowtoongureandenablethebutton,seeManualTriggeronpage11.
ClikSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
10

AXISQ1941-EThermalNetworkCamera
AccesstheProduct
TheAudioclipdrop-downlistallowsyoutoplayanaudiolipfromtheLiveViewpage.Seletthe
audiolipandlikthePlaybutton.
Theprodut’sheaterisontrolledbytheambienttemperatureandisturnedonandoffautomatially.
Ifrequired,theheateranbeativatedmanuallybylikingtheHeaterbutton.Toshowthebutton,
gotoSetup>LiveViewCong.UnderActionButtons,seletShowheaterbuttonandspeifythe
numberofminutestheheatershouldbeativated.
ManualTrier
TheManualTriggerisusedtotriggeranationrulefromtheLiveViewpage.Themanualtriggeranforexamplebeusedto
validateationsduringprodutinstallationandonguration.
Toongurethemanualtrigger:
1.GotoSetup>Events.
2.ClikAddtoaddanewationrule.
3.FromtheTriggerdrop-downlist,seletInputSignal.
4.Fromtheseonddrop-downlist,seletManualTrigger.
5.Seletthedesiredationandonguretheothersettingsasrequired.
Formoreinformationaboutationrules,seeEventsonpage35.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,seletShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXIMediaControl(AMC)onpage13formore
information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttononnetstotheAxisprodutandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.
CliktheViewFullScreenbuttonandthevideoimagewilllltheentiresreen.PressESC(Esape)ontheomputer
keyboardtoanelfullsreenview.
TheRecordbuttonisusedtoreordtheurrentvideostreamonyouromputer.Theloationwherethereordingissaved
anbespeiedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings
AMCAudioControls
AMCaudiobuttonsontrolthespeakersandmirophoneonnetedtothelientomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.
Forinformationabouthowtoongureaudio,seeetUpAudioonpage22.
11

AXISQ1941-EThermalNetworkCamera
AccesstheProduct
Speakerbutton—Cliktoturnthespeakersonoroff.
Microphonebutton–Cliktomuteorunmutethemirophone.Inimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeativetosendaudiototheAxisprodut.Clikeitherbuttontostopaudiotransmission.
Usetheslidertoontrolthevolumeofthespeakersandthemirophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswithbetweensendingandreeivingaudio.Thebuttonanbeongured
fromtheAudiotabintheAMCControlpanel:
•Push-To-Talkmode:Clikandholdthebuttontotalk/send.Releasethebuttontolisten.
•Togglemode:Clikonetoswithbetweentalkingandlistening.
implex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeative.Clikeitherbuttontostopaudio
transmission.
12

AXISQ1941-EThermalNetworkCamera
MedaStreams
MedaStreams
TheAxisprodutprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill
determinethetypeyouuse.
TheLiveViewpageintheprodutprovidesaesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherappliationsandlientsanaessvideoandaudiostreamsdiretly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264an,withoutompromisingimagequality,reduethesizeofadigitalvideolebymorethan80%omparedwiththeMotion
JPEGformatandasmuhas50%morethantheMPEG-4standard.Thismeansthatmuhlessnetworkbandwidthandstoragespae
arerequiredforavideole.Orseenanotherway,muhhighervideoqualityanbeahievedforagivenbitrate.
Deidingwhihombinationofprotoolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UniastRTPThisuniastmethod(RTPoverUDP)isused
forliveuniastvideo,espeiallywhenitis
importanttohaveanup-to-datevideostream,
evenifsomeframesaredropped.
RTPoverRTSPThisuniastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletoongure
rewallstoallowRTSPtraf.
RTPoverRTSPoverHTTPThisuniastmethodanbeusedtotraverse
rewalls.Firewallsareommonlyonguredto
allowtheHTTPprotool,thusallowingRTPto
betunneled.
Uniastingisusedforvideo-on-demand
transmissionsothatthereisnovideotraf
onthenetworkuntilalientonnetsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousuniastonnetions.
MultiastRTPThismethod(RTPoverUDP)shouldbeusedforlivemultiastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multiastingprovidesthemostefientusageofbandwidthwhentherearelargenumbersof
lientsviewingsimultaneously.Amultiastannothowever,passanetworkrouterunlessthe
routerisonguredtoallowthis.ItisnotpossibletomultiastovertheInternet,forexample.
Notealsothatallmultiastviewersountasoneuniastviewerinthemaximumtotalof20
simultaneousonnetions.
AXISMediaControlnegotiateswiththeAxisproduttodeterminethetransportprotooltouse.Theorderofpriority,listedinthe
AMCControlPanel,anbehangedandtheoptionsdisabled,tosuitspeirequirements.
Note
H.264isliensedtehnology.TheAxisprodutinludesoneH.264viewinglientliense.Installingadditionalunliensed
opiesofthelientisprohibited.Topurhaseadditionallienses,ontatyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufient
toreateastreamthatshowsonstantlyupdatedmotion.
TheMotionJPEGstreamusesonsiderableamountsofbandwidth,butprovidesexellentimagequalityandaesstoeveryimage
ontainedinthestream.ThereommendedmethodofaessingMotionJPEGlivevideofromtheAxisprodutistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsisthereommendedmethodofaessinglivevideofromtheAxisprodut.
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AXISQ1941-EThermalNetworkCamera
MedaStreams
TheAMCControlPanelanbeusedtoongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomatiallyinstalledonrstuse,afterwhihitanbeongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartsreenorStartmenu)
•Alternatively,right-likthevideoimageinInternetExplorerandlikSettings.
AlternativeMethodsofAccessintheVideoStream
YouanalsoaessvideoandimagesfromtheAxisprodutinthefollowingways:
•MotionJPEGserverpush(ifsupportedbythelient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
onnetiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264deodertobeinstalled.Thefollowingpaths
anbeused:
-UniastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UniastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UniastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multiast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathsanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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AXISQ1941-EThermalNetworkCamera
MedaStreams
Note
•<ip>=IPaddress
•TheAxisprodutsupportsQuikTime6.5.1andlater.
•QuikTimemayaddlatenytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewpageprovidesaesstoaudiothroughAXISMediaControl;inadditionaudioanbeaessedinthefollowingways:
•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.om/developer
•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathsanbeused:
-UniastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UniastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UniastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multiast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTMsupportsG.711andAACaudioenoding.Thefollowingpathsanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
15

AXISQ1941-EThermalNetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisprodutanbeonguredbyuserswithadministratororoperatorrights.Toopentheprodut’sSetuppages,likSetupin
thetopright-handorneroftheLiveViewpage.
•Administratorshaveunrestritedaesstoallsettings.
•Operatorshaverestritedaesstosettings,seeUsersonpage43
Seealsotheonlinehelp.
BasicSetup
BasiSetupprovidesshortutstothesettingsthatshouldbemadebeforeusingtheAxisprodut:
1.Users.Seepage43.
2.TCP/IP.Seepage46.
3.Date&Time.Seepage45.
4.VideoStream.Seepage17.
5.AudioSettings.Seepage22.
TheBasiSetupmenuanbedisabledfromSystemOptions>Security>Users.
16

AXISQ1941-EThermalNetworkCamera
VdeoandAudo
VdeoandAudo
Thevideoandaudiosettingsanbeusedtooptimizevideoandaudioquality.Youanongurethefollowing:
•Videostreamsettings.Seepage17.
•Streamproles.Seepage19.
•Camerasettings.Seepage19.
•Overlayimage.Seepage20.
•Privaymask.Seepage22.
•Audiosettings.Seepage22.
•Audiolips.Seepage24.
SetUpVideoStreams
Tosetuptheprodut’svideostreams,gotoVideo&Audio>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage17.
•Audio.Seepage22.
•H.264.Seepage18.
•MJPEG.Seepage19.
PixelCounter
Thepixelountershowsthenumberofpixelsinanareaoftheimage.Thepixelounterisusefulinsituationswherethereisa
speisizerequirement,forexampleforobjetidentiation.
Thepixelounteranbeused:
•Whensettingupavideostream,seeetUpVideotreamsonpage17.UnderPreview,likOpenandselettheShow
pixelcounteroptiontoenabletheretangleintheimage.Usethemousetomoveandresizetheretangle,orenterthe
numberofpixelsintheWidthandHeighteldsandlikApply.
•WhenaessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-likinthe
imageandseletPixelcounter.Usethemousetomoveandresizetheretangle.
Imae
ThedefaultimagesettingsanbeonguredunderVideo&Audio>VideoStream.SelettheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Seletthedefaultresolution.
•Compression.Theompressionlevelaffetstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
ompression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Mirrorimage.Ifrequired,theimageanbemirrored.
•Rotateimage.Ifrequired,theimageanberotated.
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AXISQ1941-EThermalNetworkCamera
VdeoandAudo
•Palette.Theimageanbeoloredbyapplyingapalette.Colorsintheimageindiatetemperaturedifferenesandanbe
usedtoimprovevisibilityofnedetails.Thepaletteseletedhereisusedasthedefaultpalette,otherpalettesanbe
seletedontheLiveViewpage.
•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeahvieweranbeLimitedtoaxed
amount.Alternatively,theframerateanbesetasUnlimited,whihmeanstheAxisprodutalwaysdeliversthehighest
frameratepossibleundertheurrentonditions.
•Overlaysettings.SeeOverlayonpage20.
ClikSavetoapplythenewsettings.
H.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideoompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamonsistsofdifferenttypesofframessuhasI-framesandP-frames.AnI-frameisaompleteimagewhereas
P-framesonlyontainthedifferenesfrompreviousframes.
TheH.264streamsettingsanbeonguredfromtheVideo&Audio>VideoStreampage.SelettheH264tab.Thesettings
denedinthispagewillapplytoallH.264streamsthatdonotuseastreamprole.
TheGOPlengthisthenumberofframesbetweentwoonseutiveI-frames.InreasingtheGOPlengthmaysaveonsiderablyon
bandwidthrequirementsinsomeases,butmayalsohaveanadverseaffetonimagequality.
TheAxisprodutsupportsthefollowingH264prole(s):
ThebitrateanbesetasVariablebitrate(VBR)orMaximumbitrate(MBR).VBRadjuststhebitrateaordingtotheimage
omplexity,usingupmorebandwidthforinreasedativityintheimage,andlessforlowerimageativity.Whentheativityin
theseneinreases,thebitratewouldusuallyinreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand
seletingVariablebitrate(VBR)willbesufient.Butifbandwidthislimited,itisreommendedtoontrolthebitratebyseleting
Maximumbitrate(MBR).Whentheativityintheseneinreases,VBRadjuststhebitrateaordingtotheomplexity,usingup
morebandwidthforinreasedativityinthesene,andlessforlowerseneativity.MBRallowsyoutosetatargetbitratethat
limitsthebandwidthonsumption.
TheMBRtargetbitrateworksliketheeilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitrate
maybouneupanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkiksin.However,beause
MBRwillalwaysprioritizeaontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Beausesettinga
targetvaluepreventsthebitratefrominreasing,framerateandimagequalityareaffetednegatively.Topartlyompensatefor
this,seletwhihvariableshallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateand
imagequalityareequallyaffeted.
Theurrentbitrateanbesettoappearastextoverlay.UnderOverlaySettings,seletIncludetextandenterthemodier
#bintheeld.
Toapplythesettings,likSave.
Axis’ZipstreamTechnoloy
Zipstreamisabitrate-redutiontehnologyoptimizedforvideosurveillane.ZipstreamreduestheaveragebitrateintheH.264
streambyremovingunneessarydataandmakesitpossibletoallowhigherresolutions,reduestorageostortokeepreordingsfor
alongertime.Toreduethebitrate,Zipstreamreduesthenumberofbitsintheareasoftheimagethatarelessinterestingfroma
videosurveillaneperspetive,forexamplethebakground.Imagedetailsthatareimportantforforensivideoanalysis,forexample
faesandlienseplates,arepreservedwithenoughnumberofbits.
TheseZipstreamstrengthoptionsareavailable:
•Off.Zipstreamdisabled.
•LowestZipstreamstrength.Lowbandwidthredution.Novisiblequalitydegradationinmostsenes
•MediumZipstreamstrength.Mediumbandwidthredution.Limitedvisualqualitydegradationinnotprioritizedareasin
somesenes
18

AXISQ1941-EThermalNetworkCamera
VdeoandAudo
•HighestZipstreamstrength.Highbandwidthredution.Visiblequalitydegradationinnotprioritizedareasinmanysenes
LowestZipstreamstrengthisthedefaultsettingfortheprodut.Thisongurationisverysafetouseinallappliationswhilestill
reduingthebitrate.
Forloud-onnetedamerasoramerasusingedgestoragethatneedtolimitthebitrateforinreasedstoragetimeitis
reommendedtoselettheHighestZipstreamstrength.Thissettingisverygoodtoombinewithmotiondetetiontriggeringand
variablebitrate(VBR)wherethebitrateisallowedtoadapttohangesinomplexityinthesene.
Axis’ZipstreamTehnologyforH.264onformstotheH.264standardandisompatiblewiththird-partylientsandVMSsolutions
thatdeodeH.264video.
ThebitrateontrollerbuiltintotheprodutanbeombinedwithZipstreamtoenforeamaximumbitrate(MBR)limit.Axis
CommuniationsreommendsusingVBRorMBRwitharatherhighbitratelimittoenablethefullpotentialofAxis’Zipstream
Tehnology.
MJPEG
Sometimestheimagesizeislargeduetolowdynamioromplexsenery.Adjustingthemaximumframesizehelpstoontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesonsistentlygoodimagequalityattheexpenseofinreasedbandwidthandstorageusageinlowdynami.Limitingthe
framesizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventinreasedbandwidthandstorage
usage,themaximumframesizeshouldbesettoanoptimalvalue.
StreamProles
Astreamproleisasetofpredenedstreamsettingsinludingresolution,ompression,framerateandoverlaysettings.Stream
prolesanbeused:
•Whensettingupreordingusingationrules.SeeEventsonpage35.
•Whensettingupontinuousreording.SeeContinuousRecordingonpage41.
•IntheLiveViewpage–seletthestreamprolefromtheStreamproledrop-downlist.
Forquiksetup,useoneofthepredenedstreamproles.Eahpredenedprolehasadesriptivename,indiatingitspurpose.If
required,thepredenedstreamprolesanbemodiedandnewustomizedstreamprolesanbereated.
Toreateanewproleormodifyanexistingprole,gotoSetup>Video&Audio>StreamProles.
ToseletadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
ONVIFMediaProles
AnONVIFmediaproleonsistsofasetofongurationsthatanbeusedtohangemediastreamsettings.ONVIFmediaproles
anbesetthroughtheONVIFMediaProleSettingspageandbeusedbyalienttoonguremediastreamproperties.
TheONVIFMediaProlespagelistsallsuhpre-onguredproles.Theseprolesannotberemoved.Pre-onguredmedia
proleshavebeeninludedintheprodutforquiksetup.ItisalsopossibletoongurenewONVIFmediaprolesasperrequired
speiations.ToaddanewONVIFmediaprole,likAddandentertherequiredinformation.Youanalsomodifyorremovea
prolefromthispage.
CameraSettins
TheVideo&Audio>CameraSettingspageprovidesaesstoadvanedimagesettingsfortheAxisprodut.
ImaeAppearance
TohangeImageAppearanegotothemenusunderSetup>Video&Audio>CameraSettings.
19

AXISQ1941-EThermalNetworkCamera
VdeoandAudo
TheimageBrightnessanbeadjustedintherange0–100,whereahighervalueproduesabrighterimage.
InreasingtheSharpnessaninreasebandwidthusage.Asharperimagemightinreaseimagenoiseespeiallyinlowdynami
onditions.Alowersettingreduesimagenoise,butthewholeimagewillappearlesssharp.
TheContrasthangestherelativediffereneinthermalradiation.Itanbeadjustedusingtheslidebar.
ImaeCorrection
TohangethesesettingsgotoSetup>Video&Audio>CameraSettings.
ElectronicImaeStabilization(EIS)
Whenmonitoringanenvironmentthatissubjettovibrationssuhasatrainstation,orwhentheameraismountedonapole,
imagesmayappearunsteady.Toautomatiallyimproveimagestability,seletElectronicimagestabilization(EIS)fromVideo&
Audio>CameraSettings.
ExposureSettins
Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtotemperaturevariationsinthesene.
Automaticgaincontrol-Thissettingisusedtoautomatiallyadjustthegaintoanappropriaterange,theweakertheimagesignal,
thestrongerthegain.SelettheLinearorEqualizationautomatigainontrolmethod.Thelatterusesahistogramequalization
method,whihadjuststhegaindynamiallybydistributingthemostfrequentintensityvalues.
Exposurezones-Thissettingsdetermineswhihpartoftheimageisusedtoalulatetheexposure.Formostsituations,theAuto
settinganbeused.Forpartiularrequirement,seletDenedandthenlikEditandseletoneofthepredenedareas.
Gain-Thissettingontrolsthemaximumgain.Loweringthegainreduestheontrastinthethermalimage.
Overlay
Overlaysareusedtoprovideextrainformation,suhasforensivideoanalysisorduringprodutinstallationandonguration.
Overlaysaresuperimposedoverthevideostream.
Anoverlaytextandisplaytheurrentdateandtime,oratextstring.
Whenusingatextstring,modiersanbeusedtodisplayinformationsuhastheurrentbitrateortheurrentframerate.
Forinformationaboutavailablemodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp.
Itisalsopossibletodisplaytextwhenanationruleistriggered,seeUseOverlayTextinanActionRule.
Note
Toenableoverlays:
1.GotoVideo&Audio>VideoStreamandselettheImagetab.
2.Toinludeanoverlayimage,seletIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto
theAxisprodut,seeOverlayImage.
3.Toinludedateandtime,seletIncludedateandIncludetime.
4.Toinludeatextstring,seletIncludetextandenterthetextintheeld.Modiersanbeused,seeFileNaming&
Date/TimeFormatsintheonlinehelp.
5.Denetextoverlayharateristisintherelevantelds.
6.ClikSave.
20