Axis Q1941-E User manual

AXISQ1941-EPTMountThermalNetworkCamera
UserManual

Aboutthisdoument
Thismanualisintendedforadministratorsandusersof
AXISQ1941-EPTMountThermalNetworkCameraandisapplicableto
rmware6.40andlater.Itincludesinstructionsforusingandmanaging
theproductonyournetwork.Previousexperienceofnetworking
willbeofusewhenusingthisproduct.SomeknowledgeofUNIXor
Linux-basedsystemsmayalsobeusefulwhendevelopingshellscripts
andapplications.Laterversionsofthisdocumentwillbepostedat
www.axis.com.Seealsotheproduct’sonlinehelpavailablethrough
theweb-basedinterface.
Legalonsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicensescontactyourreseller.
Thisproductissubjecttoexportcontrolregulations.Youshouldalways
consultandcomplywiththeregulationsoftheappropriatelocalexport
controlauthorities.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocumentincludingbutnotlimitedtotheimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishingperformance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
Intelletualpropertyrights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticularandwithout
limitationtheseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer
Inc.underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
Equipmentmodiations
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
Trademarkaknowledgments
AXISCOMMUNICATIONSAXISETRAXARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
AppleBoaApacheBonjourEthernetInternetExplorerLinux
MicrosoftMozillaRealSMPTEQuickTimeUNIXWindowsWindows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
SDSDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C
LLCintheUnitedStatesothercountriesorboth.AlsominiSDmicroSD
miniSDHCmicroSDHCmicroSDXCarealltrademarksorregistered
trademarksofSD-3CLLCintheUnitedStatesothercountriesorboth.
Regulatoryinformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2014/30/EU.See
Electromagneticcompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2014/35/EU.Seeafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandrecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactinformationonpage3.
Eletromagnetiompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassAdigitaldevice
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generatesusesandcanradiateradiofrequencyenergyandifnot
installedandusedinaccordancewiththeinstructionmanualmay
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexpense.Theproductshallbeconnectedusingashieldednetwork
cable(STP)thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassA).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
NMBICES-3(classeA).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterferenceinwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residentialcommercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterferenceinwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使⽤すると電波妨害を引き起こすことがあります。この
場合には使⽤者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용

하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthroughashielded
networkcable(STP)orotherappropriatemethod.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.
Battery
TheAxisproductusesa3.0VBR2032lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTCcausingittoreset
ateverypower-up.Whenthebatteryneedsreplacingalogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreportseetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequiredbutifthebattery
doesneedreplacingcontactAxissupportatwww.axis.com/techsupfor
assistance.
Lithiumcoincell3.0Vbatteriescontain12-dimethoxyethane;ethylene
glycoldimethylether(EGDME)CASno.1 10-71-4.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
Disposalandreyling
Whenthisproducthasreachedtheendofitsusefullifedisposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpointcontactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironmenttheproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpointcontact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
ThisproductcomplieswiththerequirementsofSJ/T11364-2014
Markingfortherestrictionofhazardoussubstancesinelectricaland
electronicproducts.
Contatinformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
ShouldyourequireanytechnicalassistancepleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediatelyyour
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternetyoucan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproductcategoryorphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
Warrantyinformation
ForinformationaboutAxis’productwarrantyandtheretorelated
informationgotowww.axis.com/warranty/
Learnmore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings
webinarstutorialsandguides.

AXISQ1941-EPTMountThermalNetworkCamera
TableofContents
Safetyinformation6
Hazardlevels...................................................6
Othermessagelevels.............................................6
Hardwareoverview7
Howtoaccesstheproduct8
Howtoaccesstheproductfromabrowser...........................8
HowtoaccesstheproductfromtheInternet.........................8
Howtosettherootpassword.....................................9
Abouttheliveviewwindow.......................................9
Aboutmediastreams12
AboutH.264format.............................................12
AboutMJPEGformat............................................12
AboutAXISMediaControl(AMC)...................................12
Alternativemethodsofaccessingthevideostream....................13
Howtosetuptheproduct15
Howtodoabasicsetup..........................................15
Aboutvideosettings16
Howtosetupvideostreams......................................16
Aboutstreamproles............................................19
AboutONVIFmediaproles.......................................19
Aboutcamerasettings...........................................19
Aboutoverlays..................................................20
Aboutprivacymasks.............................................22
Howtoconguretheliveviewwindow23
Howtosetdefaultviewerforbrowsers..............................23
Aboutviewersettings............................................23
Aboutuser-denedlinks..........................................24
AboutPTZ(PanTiltZoom)25
Aboutpresetpositions...........................................25
Aboutguardtours...............................................25
Advanced......................................................26
HowtoinstallaPTZdriver........................................27
Aboutthecontrolqueue..........................................27
Aboutdetectors28
Aboutshockdetection...........................................28
Aboutmotiondetection..........................................28
Aboutapplications30
Aboutapplicationlicenses........................................30
Howtouploadandstartanapplication.............................30
ApplicationConsiderations........................................30
Aboutevents31
Howtosetupactionrules........................................31
Howtoaddrecipients............................................33
Howtocreateschedules..........................................34
Howtosetuprecurrences........................................35
Aboutrecordings36
Howtondrecordings...........................................36
Howtoplayrecordings...........................................36
Howtoexportavideoclip........................................37
Aboutcontinuousrecording.......................................37
Aboutlanguages38
Aboutsystemoptions39
Security.......................................................39
Date&Time....................................................41
Network.......................................................42
Storage.......................................................47
Ports&Devices.................................................49
Maintenance...................................................49
Support.......................................................50
Advanced......................................................50
Howtoresettofactorydefaultsettings.............................51
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AXISQ1941-EPTMountThermalNetworkCamera
TableofContents
Troubleshooting52
Howtocheckthecurrentrmware.................................52
Howtoupgradethermware.....................................52
Symptomspossiblecausesandremedialactions......................52
Technicalspecications55
LEDIndicators..................................................55
SDcardslot....................................................55
Buttons.......................................................55
Connectors....................................................55
PerformanceConsiderations.......................................56
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AXISQ1941-EPTMountThermalNetworkCamera
Safetinformation
Safetinformation
Hazardlevels
DANGER
Indicatesahazardoussituationwhichifnotavoidedwillresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhichifnotavoidedcouldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhichifnotavoidedcouldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationwhichifnotavoidedcouldresultindamagetoproperty.
Othermessagelevels
Important
Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
6

AXISQ1941-EPTMountThermalNetworkCamera
Hardwareoverview
Hardwareoverview
ForspecicationsofthehardwarecomponentsseeTechnicalspecicationsonpage55.
NO NO
NOTICE TICE TICE
NeverremoveboththesunshieldandthePTMountbracket.Oneofthemmustremaintokeepthecameraassemblyintact.
1unshield
2R485/R422connector
3Powerconnector
4Networkconnector
5Backcover
6tatusindicatorLED
7microDmemorycardslot
8Controlbutton
9PTMountbracket
7

AXISQ1941-EPTMountThermalNetworkCamera
Howtoaccesstheproduct
Howtoaccesstheproduct
ToinstalltheAxisproductseetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowingbrowsers:
•InternetExplorer®withWindows®
•Safari®withOSX®
•ChromeTMorFirefox®withotheroperatingsystems.
ToviewstreamingvideoinInternetExplorerallowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforviewingH.264streams.
Howtoaesstheprodutfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX)gotoSafariclickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddressuseAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddressseethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmarkgotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessedtherootpasswordmustrstbe
congured.ForinstructionsseeHowtosettherootpasswordonpage9.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequentlysomeoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
HowtoaesstheprodutfromtheInternet
OnceconnectedtheAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.TodothisenabletheNAT-traversalfeaturewhich
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
FormoreinformationseeNATtraversal(portmapping)forIPv4onpage44.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopicsvisittheAxisSupportwebatwww.axis.com/techsup
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AXISQ1941-EPTMountThermalNetworkCamera
Howtoaccesstheproduct
Howtosettherootpassword
ToaccesstheAxisproductyoumustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialogwhichopenswhentheproductisaccessedforthersttime.
TopreventnetworkeavesdroppingtherootpasswordcanbesetviaanencryptedHTTPSconnectionwhichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage39.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislosttheproductmustbe
resettothefactorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage51.
TosetthepasswordviaastandardHTTPconnectionenteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnectionfollowthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreatedenablingencryptionofalltrafctoandfromtheproductandthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
Abouttheliveviewwindow
Thecontrolsandlayoutoftheliveviewwindowmayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequentlysomeoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownliveview
window.Thefollowingprovidesanoverviewofeachavailablecontrol.
Abouttheontrolsintheliveviewwindow
SelectastreamprolefortheliveviewwindowfromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamprolesseepage19.
SelectapalettefortheliveviewwindowfromthePalettedrop-downlist.Palettesarecolormapsthat
canbeusedtovisualizeathermalsceneandtomakeobjectseasiertospot.Whichpalettetochoose
dependsonthelightingconditionsinthespecicscene.
UsetheManualTriggerbuttontotriggeranactionrulefromtheliveviewwindow.Forinformation
abouthowtocongureandenablethebuttonseeAboutthemanualtriggeronpage10.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
Theproduct’sheateriscontrolledbytheambienttemperatureandisturnedonandoffautomatically.
IfrequiredtheheatercanbeactivatedmanuallybyclickingtheHeaterbutton.Toshowthebutton
gotoSetup>LiveViewCong.UnderActionButtonsselectShowheaterbuttonandspecifythe
numberofminutestheheatershouldbeactivated.
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AXISQ1941-EPTMountThermalNetworkCamera
Howtoaccesstheproduct
Aboutthemanualtrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlistselectInputSignal.
4.Fromtheseconddrop-downlistselectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
FormoreinformationaboutactionrulesseeAbouteventsonpage31.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtonsselectShowmanualtriggerbutton.
AbouttheAXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAboutAXIMediaControl(AMC)onpage12for
moreinformation.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings
AboutthePTontrols
TheliveviewwindowalsodisplaysPan/Tiltcontrols.Theadministratorcanenable/disablecontrolsforspeciedusersunderSystem
Options>Security>Users.
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeAboutadvancedPTZsettings
onpage26.
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AXISQ1941-EPTMountThermalNetworkCamera
Howtoaccesstheproduct
PanandTiltbars–Usethearrowstopanandtiltthecameravieworclickonapositiononthebartosteerthecameraviewto
thatposition.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>ControlsseeAboutadvancedPTZsettingsonpage26.
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AXISQ1941-EPTMountThermalNetworkCamera
Aboutmediastreams
Aboutmediastreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.
TheliveviewwindowintheproductprovidesaccesstoH.264andMotionJPEGvideostreamsandtothelistofavailablestream
proles.Otherapplicationsandclientscanaccessvideostreamsdirectlywithoutgoingviatheliveviewwindow.
AboutH.264format
H.264canwithoutcompromisingimagequalityreducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherwaymuchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirementsandonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideoespeciallywhenitis
importanttohaveanup-to-datevideostream
evenifsomeframesaredropped.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocolthusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-dateevenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothoweverpassanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternetforexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofprioritylistedinthe
AMCControlPanelcanbechangedandtheoptionsdisabledtosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.TopurchaseadditionallicensescontactyourAxisreseller.
AboutMJPEGformat
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidthbutprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AboutAXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
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AXISQ1941-EPTMountThermalNetworkCamera
Aboutmediastreams
TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.
TheAMCControlPanelisautomaticallyinstalledonrstuseafterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternativelyright-clickthevideoimageinInternetExplorerandclickSettings.
Alternativemethodsofaessingthevideostream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclientChromeorFirefoxforexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequiredforaslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSPtunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
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AXISQ1941-EPTMountThermalNetworkCamera
Aboutmediastreams
Note
•<ip>=IPaddress
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabovealthoughAxisdoesnotguarantee
this.
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AXISQ1941-EPTMountThermalNetworkCamera
Howtosetuptheproduct
Howtosetuptheproduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’ssetuppagesclickSetupin
thetopright-handcorneroftheliveviewwindow.
•Administratorshaveunrestrictedaccesstoallsettings.
•OperatorshaverestrictedaccesstosettingsseeUsersonpage39
Seealsotheonlinehelp.
Howtodoabasisetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage39.
2.TCP/IP.Seepage42.
3.Date&Time.Seepage41.
4.VideoStream.Seepage16.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
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AXISQ1941-EPTMountThermalNetworkCamera
Aboutvideosettings
Aboutvideosettings
ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:
•Videostream.Seepage16.
•Streamproles.Seepage19.
•ONVIFMediaProles.Seepage19.
•Camerasettings.Seepage19.
•Overlayimage.Seepage20.
•Privacymask.Seepage22.
Howtosetupvideostreams
Tosetuptheproduct’svideostreamsgotoVideo>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage16.
•H.264.Seepage17.
•Zipstream.Seepage18.
•MJPEG.Seepage19.
Aboutthepixelounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa
specicsizerequirementforexampleforobjectidentication.
Thepixelcountercanbeused:
•WhensettingupavideostreamseeHowtosetupvideostreamsonpage16.UnderPreviewclickOpenandselectthe
Showpixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangleorenter
thenumberofpixelsintheWidthandHeighteldsandclickApply.
•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequalitybandwidthandlesizeofsavedimages;thelowerthe
compressionthehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Mirrorimage.Ifrequiredtheimagecanbemirrored.
•Rotateimage.Ifrequiredtheimagecanberotated.
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AXISQ1941-EPTMountThermalNetworkCamera
Aboutvideosettings
•Palette.Theimagecanbecoloredbyapplyingapalette.Colorsintheimageindicatetemperaturedifferencesandcanbe
usedtoimprovevisibilityofnedetails.Thepaletteselectedhereisusedasthedefaultpaletteotherpalettescanbe
selectedontheLiveViewpage.
•Maximumframerate.ToavoidbandwidthproblemstheframerateallowedtoeachviewercanbeLimitedtoaxed
amount.AlternativelytheframeratecanbesetasUnlimitedwhichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeAboutoverlaytextonpage20.
ClickSavetoapplythenewsettings.
AboutH.264
H.264alsoknownasMPEG-4Part10/AVCisavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.
AboutGOPlength
AGroupofPictures(GOP)containsoneI-framefollowedbyanumberofP-frames.TheGOPlengthisthenumberofframes
betweentwoI-frames.
EqualvaluesforGOPlengthandframerateresultinoneGOPpersecond.AhigherGOPlengthvalueresultsinmoresmall-sized
P-framesandlessbig-sizedI-frameswhilekeepingthesameframerate.InotherwordsahighGOP-lengthvaluesavesbandwidth
butthevideoqualitymaydecrease.AlowGOP-lengthvalueincreasesthevideoqualitybutrequiresmorebandwidth.
AboutH.264proles
TheAxisproductsupportsthefollowingH264prole(s):
•Baseline:UsetheBaselineproleiftheclientdoesnotsupportCABACentropycoding.
•Main:TheMainproleusesCABACandprovidesabettercompressionwithmaintainedvideoquality.Itrequiresalarger
amountofprocessingpowertodecodethantheBaselineprole.
•High:TheHighproleprovidesahighercompressionthanbothMainandBaselineprolesbutrequiresmoreprocessing
powertodecode.Highprolesupports8x8blockswhichreducesthebitratefurthercomparedtotheMainprole.
Aboutbitrateontrol
Bitratecontrolisusefultomakesurethevideostreamingdoesnottakeuptoomuchbandwidth.
Thebuilt-inbitratecontrolcanbecombinedwithZipstreamseeAboutZipstreamonpage18.Werecommendusingahighbitrate
limittoenablethefullpotentialofZipstream.
Aboutvariablebitrate
Variablebitrate(VBR)adjuststhebitrateaccordingtotheimagecomplexity.WhentheactivityinthesceneincreasesVBRadjusts
thebitrateaccordingtothecomplexityusingupmorebandwidthforincreasedactivityinthesceneandlessforlowersceneactivity.
Variablebitrateissuitableifthereisasurplusinbandwidthwheretheincreasedbitratemaynotbeanissue.
Aboutmaximumbitrate
IfyouhavelimitedbandwidthwerecommendMaximumbitrate(MBR).MBRallowsyoutosetatargetbitratetocontrolthe
bandwidthconsumption.Thetargetvaluelimitsthebitratebutitmaintainsaexibilitytobeabletoprioritizeacontinuousvideo
stream.Consequentlytheframeratemightneedtogodownandtheimagequalitymightdecrease.Topartlycompensateforthis
youcanselectwhichvariableshallbeprioritized.Notsettingaprioritymeansthatframerateandimagequalityareequallyaffected.
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AXISQ1941-EPTMountThermalNetworkCamera
Aboutvideosettings
HowtosetanH.264prole
1.TochangethesettingsforallH.264streamsthatdonotuseastreamprolegotoVideo>VideoStream>H264.
2.ToincreaseordecreasethenumberofframesperGOPsettheGOPlength.
3.SelectoneoftheH.264proles.
4.Selectoneofthefollowing:
-Variablebitrate
-Maximumbitrate
5.IfyouselectMaximumbitrateselectwhichvariabletoprioritizeinthePrioritydrop-downlist.
6.ClickSave.
Howtoinludeurrentbitrateinatextoverlay
1.GotoVideo>VideoStream>OverlaySettings.
2.IntheIncludetexteldenter#b.
3.ClickSave.
AboutZipstream
Axis’ZipstreamTechnologyisabitratereductiontechnologyoptimizedforvideosurveillance.Zipstreamreducestheaveragebitrate
intheH.264streambyremovingunnecessarydatawhichmakesitpossibletostreamhigherresolutionsreducestoragecost
orkeeprecordingsforalongertime.
ToreducethebitrateZipstreamreducesthenumberofbitsintheareasoftheimagethatarelessinterestingfromavideo
surveillanceperspectiveforexamplethebackground.Imagedetailsthatareimportantforforensicvideoanalysisforexamplefaces
andlicenseplatesarepreservedwithenoughnumberofbits.
Axis’ZipstreamTechnologyforH.264conformstotheH.264standardandiscompatiblewiththird-partyclientsandVMSsolutions
thatdecodeH.264video.
Reommendeduseofbitrateredution
ZipstreamoffersanumberofbitratereductionpresetsfromLowtoExtreme.Lowbitratereductionisenabledbydefaultandis
safetouseinallapplicationswhilestillreducingthebitrate.
WerecommendusingtheExtremebitratereductiontomaximizestoragetimeforcloud-connectedcamerasorcamerasusingedge
storage.Thissettingissuitabletocombinewithmotiondetectiontriggeringandvariablebitrate(VBR)wherethebitrateisallowed
toadapttochangesincomplexityinthescene.
HowtosavebandwidthandstorageusingZipstream
ThebitratecontrollerbuiltintotheproductcanbecombinedwithZipstreamtoensureamaximumbitrate(MBR)limit.We
recommendusingVBRorMBRwithahighbitratelimittoenablethefullpotentialofZipstream.Forinstanceinrailwaysurveillance
whereattimesthereisalotofmovementinthesceneandwhereitisimportanttocapturedetailssuchasfacialfeaturestheMBR
shouldbesetto10Mbit/s(for1080presolutionat30fps).
TofurthersavebandwidthgotoSetup>Video>VideoStreamanddooneormoreofthefollowing:
•GototheImagetabandsetalowMaximumframeratevalue.
•GototheH264tabandsetahighGOPlengthvalue.
•GototheZipstreamtabandselectExtremeH.264bitratereduction.
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AXISQ1941-EPTMountThermalNetworkCamera
Aboutvideosettings
•GototheZipstreamtab.EnableDynamicGOPandsetahighMaxdynamicGOPlengthvalue.
•GototheZipstreamtabandenableDynamicFPS.
Alwaysverifythatthevideostreammeetsthequalityrequirementsforyoursurveillancepurposesafterchangingthevideostream
settings.
AboutMJPEGsettings
Sometimestheimagesizeislargeduetolowdynamicorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowdynamic.Limitingthe
framesizeoptimizesbandwidthandstorageusagebutmayresultinpoorimagequality.
Aboutstreamproles
Astreamproleisasetofpredenedstreamsettingsincludingresolutioncompressionframerateandoverlaysettings.Stream
prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeAbouteventsonpage31.
•Whensettingupcontinuousrecording.SeeAboutcontinuousrecordingonpage37.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
TocreateanewproleormodifyanexistingprolegotoSetup>Video>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpagegotoSetup>LiveViewCong.
AboutONVIFmediaproles
AnONVIFmediaproleconsistsofasetofcongurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaproles
canbeusedbyaclienttoconguremediastreamproperties.
TheONVIFMediaProlespagelistsallpreconguredproles.Theseprolesareincludedintheproductforquicksetup.Youcan
addmodifyorremoveONVIFmediaprolesfromthispage.
Aboutamerasettings
TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
Aboutimageappearane
TochangeImageAppearancegotothemenusunderSetup>Video>CameraSettings.
TheimageBrightnesscanbeadjustedintherange0–100whereahighervalueproducesabrighterimage.
IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowdynamic
conditions.Alowersettingreducesimagenoisebutthewholeimagewillappearlesssharp.
TheContrastchangestherelativedifferenceinthermalradiation.Itcanbeadjustedusingtheslidebar.
Aboutimageorretion
TochangethesesettingsgotoSetup>Video>CameraSettings.
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AXISQ1941-EPTMountThermalNetworkCamera
Aboutvideosettings
AboutEletroniImageStabilization(EIS)
Whenmonitoringanenvironmentthatissubjecttovibrationssuchasatrainstationorwhenthecameraismountedonapole
imagesmayappearunsteady.ToautomaticallyimproveimagestabilityselectElectronicimagestabilization(EIS)fromVideo&
Audio>CameraSettings.
Aboutexposuresettings
Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtotemperaturevariationsinthescene.
Automaticgaincontrol-Thissettingisusedtoautomaticallyadjustthegaintoanappropriaterangetheweakertheimagesignal
thestrongerthegain.SelecttheLinearorEqualizationautomaticgaincontrolmethod.Thelatterusesahistogramequalization
methodwhichadjuststhegaindynamicallybydistributingthemostfrequentintensityvalues.
Exposurezones-Thissettingsdetermineswhichpartoftheimageisusedtocalculatetheexposure.FormostsituationstheAuto
settingcanbeused.ForparticularrequirementselectDenedandthenclickEditandselectoneofthepredenedareas.
Gain-Gainistheamountofamplicationappliedtoanimagesignal.Moregainmeansmorecontrastandmoredetailsbutalso
morenoise.Themaxgainvalueissetforallscenesbutaffectsprimarilylowcontrastscenescontrollingtheamountofallowednoise
intheimagewhichinturnalsolimitsthecontrast.
Aboutoverlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordingssuchasatimestamp
orduringproductinstallationandconguration.
Aboutoverlaytext
Anoverlaytextcanincludethecurrentdateandtimeoratextstring.Whenusingatextstringso-calledmodierscanbeusedto
displayforexamplethecurrentbitrateorthecurrentframerate.
Youcanchoosebetweenthefollowingtextoverlaysizes:
SizeTextheightBackgroundheight
Small10pixels20pixels
Medium16pixels28pixels
Large21pixels36pixels
ItisalsopossibletodisplaytextwhenanactionruleistriggeredseeHowtoincludeoverlaytextinanactionruleonpage20.
Howtoinludeoverlaytext
1.GotoVideo>VideoStreamandselecttheImagetab.
2.ToincludedateandtimeselectIncludedateandIncludetime.
3.ToincludeatextstringselectIncludetextandenterthetextintheeld.ModierscanbeusedseeFileNaming&
Date/TimeFormatsintheonlinehelp.
4.Selectsizecolorandplacementofthetextstring.
5.ClickSave.
TomodifythedateandtimeformatgotoSystemOptions>Date&Time.SeeDate&Timeonpage41.
Howtoinludeoverlaytextinanationrule
Example
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