Aztech IP 200 User manual

IP200 User Manual
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Aztech Systems
VoIP Business Phone
IP200User Manual
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Version 0.9
Mar 19, 2007

IP 200 User Manual
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Copyright © 2007 Aztech Systems Limited.
All rights reserved.
No part of this document may be reproduced or transmitted in any form
without the written permission of Aztech Systems Limited.
The information contained in this document is subject to change without
notice. Although Aztech Systems attempted to ensure the accuracy of this
document, this document may include errors or omissions. The examples and
sample programs are for illustration only and may not be suited for your
purposes. You should verify the applicability of any example before placing
the product into use.
These materials are provided "As Is" without warranty of any kind, either
express or implied, relating to sale and/or use of Aztech products including
liability or warranties relating for a particular purpose, consequential or
incidental damages, merchantability, or infringement of any patent,
copyright, or other intellectual property right. Aztech Systems further does not
warrant the accuracy or completeness of the information, text, graphics, or
other items contained within these materials. Aztech Systems shall not be
liable for any special, indirect, incidental, or consequential damages,
including without limitation, lost revenues, or lost profits, which may result from
the use of these materials.
IP200 is a trademark of Aztech Systems Limited. All other company or product
names mentioned are used for identification purposes only and may be
trademarks of their respective owners.

IP 200 User Manual
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Global Offices
Headquarters:
Aztech Systems Ltd
No. 31 Ubi Road 1, Aztech Building,
Singapore 408694
Tel: [phone]
Fax: [phone]
http://www.aztech.com/
Asia:
Aztech Systems (H.K.) Ltd
Rooms 2-10, Third Floor,
No. 1 Science Park East Avenue
Hong Kong Science Park, Pak Shek Kok,
Shatin, New Territories, Hong Kong
Tel: [phone]
Fax: [phone]
Az-Technology Sdn Bhd
No. 105-106, Ground Floor, Block A,
Kelana Business Centre,
No. 97, Jalan SS7/2, Kelana Jaya,
47301 Petaling Jaya, Selangor, Malaysia
Tel: [phone]
Fax: [phone]
Aztech Communication Device (SZ) Ltd
Block C, Rooms 306-308,
Intelig Technology Digital Park,
No 8, Hong Mian Road,
Futian Free Trade Zone,
Shenzhen, China
Tel: [phone]
Fax: [phone]
Aztech Communication Device (DG) Ltd
Jiu Jiang Shui Village,
Chang Ping Town, Dong Guan City,
Guang Dong Province, China
Tel: (86) (769) 83931888 or 83936688
Fax: (86) (769) 83931138
Europe:
Aztech Systems GmbH
Kreuzberger Ring 21 65205
Wiesbaden, Germany
Tel: [phone]
Fax: [phone]
North America:
Aztech Labs, Inc
4005 Clipper Court
Fremont, CA 94538, USA
Tel: [phone]
Fax: [phone]
Subsidiaries:
Shiro Corporation Pte Ltd
31 Ubi Road 1, # 07-00, Aztech Building
Singapore 408694
Tel: [phone]
Fax: [phone]
http://www.shirocorp.com/
Shiro Corporation (HK) Ltd
Rooms 2-10, 3/F, No. 1 Science Park East Ave,
Hong Kong Science Park, Pak Shek Kok,
Shatin, New Territories, Hong Kong
Tel: [phone]
Fax: [phone]

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Contents
1Introduction................................................................. 6
1.1 Phone Features ................................................................6
1.2 Requirements ...................................................................8
2Installation................................................................... 9
2.1 Package Contents..........................................................9
2.2 Safety Notes......................................................................9
2.3 Connection.....................................................................10
2.4 Setup................................................................................11
2.5 Deployment Sample.....................................................11
3Physical Details......................................................... 13
3.1 Keypad Description.......................................................13
3.2 LCD Description .............................................................15
3.3 Basic Soft button features............................................16
3.4 Hardware Specification ...............................................17
4Phone Configuration Guide .................................... 18
4.1 Configuring via IP200 ...................................................18
4.2 Configuring via Web Interface ...................................23
4.3 Aztech Auto-Provisioning .............................................28
5Understanding the Web User Interface.................. 29
5.1 The Basic Web Interface ..............................................29
5.2 The Advanced Web Interface....................................41
6Functions ................................................................... 59

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6.1 Menu Structure...............................................................59
6.2 Making and Answering Calls.......................................60
6.3 Handling Calls ................................................................61
6.4 Phonebook .....................................................................63
6.5 Call Logs..........................................................................64
6.6 Call Settings ....................................................................65
7Troubleshooting ........................................................ 69
Glossary of Terms .................................................................. 71

IP200 User Manual
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1 Introduction
Thank you for purchasing Aztech IP200 Business Phone. You made an
excellent choice and we hope you will enjoy all its capabilities.
Aztech IP200 is full-feature telephones that provide voice
communication over an IP network using the SIP IP telephony
protocol. It is suitable for office use, allowing you to place 3-way
conference call, call transfer, call waiting, caller identification and
name display, voice mail, hands free speakerphone, call hunting, call
forward, DID support and more.
1.1 Phone Features
• Support SIPP (RFC 3261)
• STN Type LCD dot matrix, 102X 68 dots
• 8 multi- functional soft keys
• 200 Entries of Phonebook
• DID Support
• Speakerphone support
• 3-way Conference Call
• 10 Last number redial
• Headset support
• Call hold
• Do not disturb
• Caller ID & Name display
• Consultation hold

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• Call waiting
• Call transfer - Blind
• Automatic call transfer
• Call transfer - Attended
• Call redirecting to External Number
• Call forward - Unconditional
• Call forward - Busy
• Call forward - No Answer
• Group call forwarding
• Call park/retrieve
• Call Pick-up Group
• Voicemail
• Ring back
• Instant messaging
• Message Indicator
• Automated attendant
• Outgoing Call Barring
• Auto dial (Speed dial Last number)
• Intercom
• Call Hunting
• Headset support mode
• Follow me (Local or remote extension)
• Customer details retrieval

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1.2 Requirements
• A SIP based IP PBX system or network installed and running with a
SIP account created for the new IP200
• 802.3 Ethernet/Fast Ethernet LAN

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2 Installation
2.1 Package Contents
• One IP200
•
One Handset
• One Handset Cable
• One Power Adapter
• Two CAT-5 UTP Straight Ethernet Network Cables (RJ-45)
• One User Manual
• One Easy Start Guide
2.2 Safety Notes
• Use the 5V power supply included in the package. Using a
different power supply may cause damage to the phone, affect
its behavior, or induce noise.
• Do not place the phone on carpets or other materials that may
block the air vents to avoid overheating.
• Place on an even surface to help the rubber pads maintain a
secure grip.
• Attach the footstand and handset cord properly
• To clean, use an anti-static cloth. Avoid using cleaning liquids that
may damage the surface or the internal electronics of the phone.

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2.3 Connection
Connection diagram:
The table below describes the connectors on IP200:
Item Sign Function
1 Handset jack
2 Headset jack
3
10/100 Base-T Ethernet Jack (RJ-45) for
connecting to your PC/Notebook Network card
4
10/100 Base-T Ethernet Jack (RJ-45) for
connecting to Ethernet.
5
Power jack for connecting to the power adapter
in the package.
6
Auxiliary jack for connecting to extra devices like
fax, analog telephone connection or Power Fail
Transfer and so on.

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Connection procedure:
1. Rotate the footstand, please refer to the Setup section for details.
2. Connect the phone to the network, insert the Ethernet cable into
the port labeled and then insert the other end into the network;
3. Connect the LAN port of the IP200 to your PC with Ethernet
RJ-45 cable.
4. Connect IP200 to a power source, insert the power supply
connector into the port labeled and then plug it into the
power source.
5. Connect the headset into the port labeled at the bottom of
the phone (optional).
2.4 Setup
1. Turn the phone upside down;
2. Push the footstand 60° to snap the two remaining pegs into place.
Please refer to the pictures below for the correct placement of the
footstand. Please refer to the figure as shown below.
2.5 Deployment Sample
The following diagram is one deployment sample for your information.
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IP 200 User Manual
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9
Headset
key
Up and
down key
Speakerphone
key
3 Physical Details
3.1 Keypad Description
Item Name Function
1 Handset Functions like a traditional handset.
2 LCD
The IP Phone “desktop” which displays the time,
date, your phone number, caller ID, line/ call
status and the soft key tabs.
3
Line or
short cut
keys
Enables you to select the corresponding line
option displayed on the LCD screen and perform
the function of first soft key on the left hand side.
4
Volume
key/Left
& Right
Scroll key
Increases or decreases the volume for the
current active voice receiver: handset, headset,
or speakerphone;
Enables you to scroll left or right through text and
select features that are displayed on the LCD.
Handset
LCD
Line or short cut
Volume /
Left and right key
Dialing pad
Soft keys
Hold key
Mute
key
Soft key features

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5 Soft keys
Soft key functions change depending on the
status of the phone (for example, you are on a
call or the phone is not in use). The key’s current
function is shown on the bottom of the LCD
screen.
6 Soft key
features
Shows available choices based on current
phone functions. Displayed on the last line of
LCD screen.
7Dialing
pad
Press the dial pad keys to dial a phone number.
Dial pad keys work exactly like those on your
existing telephones.
8 Hold key Enables you to hold the calls.
9
Speaker-
phone
key
Enables you to be hand-free.
10
Up &
Down
Scroll key
Enables you to scroll up or down through text
and select features that are displayed on the
LCD screen.
11 Headset
key
Headset activation key. Enables you to use
headset for calls.
12 Mute key Enables you to mute / un-mute the microphone
during a call.

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Network Icon
Time
Extension No.
Functions
3.2 LCD Description
Item Name Icon Definition
1 Network
Icon
X shows network disconnected;
shows network connected.
2 Time Shows the time you have set
3 Date Show the date you have set
4Extension
No. Shows the extension number of IP200
5 Functions
Shows the functions of IP200. Press the
corresponding soft key to enable the function,
and press More soft key to display more functions.
Date
Time

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3.3 Basic Soft button features
The soft buttons below the LCD screen allow you to easily select
phone functions. For basic soft button feature definitions, see the
table below. Other buttons are explained in the Manual
Configuration section of chapter 4.
Item Name Icon Definition
1 Redial Displays a list of recently called numbers
2 IntC Allows you to place intercom calls
3 Phbk Press to enter the phonebook
4DND
Do not disturb. Sends incoming calls to voice mail, or
gives a busy signal if voice mail is not available (see
item 5 in Setup for details)
5 Follo Allows you to set Follow me.
6 Here Allows you to set use follow me.
7 P.up Pickup a call from another phone in your group
8 C.Fwd Forwards calls, with 3 options: When there is no
answer, Unconditional, When the line is busy.
9 Set Allows you to enter the basic settings page.
10 VMSet Allows you to set voice mail
11 Moni Allows you to set the number, whose status will be
monitored by this IP phone.
12 C.ReD Call redirect. Redirects all the incoming calls to PSTN
lines.
13 Trans Press to transfer a call to another extension during
the active call.
14 Conf Press to initiate a conference call when the first call
in connected.
15 Park Press to park a call on hold during the active call.
16 C.hlod Press this soft key during an active call, and then you
can initiate a Consultation Hold.
17 More Allows you to view more functions.

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3.4 Hardware Specification
Model IP200
LAN interface 2xRJ45 10/100Base-T
Power
Integrated IEEE 802.3af PoE support,
Optional Switching Mode Power Adapter
Input: 100-240VAC 50-60 Hz
Output: +5VDC, 2A
Headset Jack RJ connector (standard telecom handset
connector)
LED 4 LED with different indication purposes
Dimension
(Standing)
W: 250mm
H: 177mm
D: 150mm
Weight 0.77 Kg
Temperature 32-113 °F
0-40 °C
Humidity 30%-90%
(non-condensing)
Compliance CE / FCC

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4 Phone Configuration Guide
4.1 Configuring via IP200
When the IP200 is turned on the first time, you should configure the
following first so that you can use the phone to place VoIP calls:
a. VoIP Setting
i. SIP Configuration
ii. User Configuration
b. Network Setting
i. WAN Configuration
ii. DHCP
iii. MAC Address
iv. LAN Configuration
v. DNS Proxy
vi. Add DNS Server
c. Date / Time
d. Ring Tone
e. Ring Volume
f. Contrast
g. Mic Gain
h. Super User Password
i. Factory Setting
j. Save&Reset
k. SW Version

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Manual Configuration
When manually configuring the VoIP and network settings, use below
keys to edit your entries.
Key Function
Moves cursor up
Moves cursor down
Moves cursor to the right
Moves cursor to the left
Dial Soft key Press to dial number displayed on the LCD
Call Soft key Press to dial the highlighted number.
Select Soft key Choose the item you want to change or review
Cancel Soft key Cancels any changes you have made, if
pressed before OK or Save
Del Soft key Deletes an entry
Act Soft key Actives the highlighted entry
Add Soft key Allows you to add an entry
Edit Soft key Edits part of an entry
Clear Soft key Clears the previous character
Save Soft key Saves your choice
Back Soft key Goes back to the previous option
Next Soft key Moves to the next page
OK Soft key Confirms your choice
More Soft key Allows you to view more options

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* Pressed for “.”
VoIP Settings
SIP Config/ User Config
IP200 supports up to 4 independent SIP accounts. Each account
owns independent SIP Server, user and NAT settings among others.
1. Use More soft key to display the Set tab;
2. Press the Set soft key, and then use the scroll key to select VoIP
Setting,press the Select soft key;
3. Press Select soft key to enter SIP config or press up&down scroll key
to locate User Config and press Select soft key;
• To check the details —Press Det soft key;
• To edit —Press Edit soft key and press the line key for the line
you desired to edit.
• To add —Press More soft key to display Add tab and press to
Add soft key to edit.
• To delete —Press More soft key to display Del tab and press the
Del soft key.
• To enable— Press More soft key to display Ena tab and press
the Ena soft key
Network Settings
WAN Configuration
1. Use More soft key to display the Set tab;
2. Press the Set soft key, and then use the scroll key to select Network
Setting, press the Select soft key;