Aztech IP100 User manual

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Aztech Systems
VoIP Business Phone
IP100 User Manual
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Version 1.0
April 3, 2007

IP100 User Manual
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Copyright © 2007 Aztech Systems Limited.
All rights reserved.
No part of this document may be reproduced or transmitted in any form without the written
permission of Aztech Systems Limited.
The information contained in this document is subject to change without notice. Although
Aztech Systems attempted to ensure the accuracy of this document, this document may
include errors or omissions. The examples and sample programs are for illustration only and
may not be suited for your purposes. You should verify the applicability of any example
before placing the product into use.
These materials are provided "As Is" without warranty of any kind, either express or implied,
relating to sale and/or use of Aztech products including liability or warranties relating for a
particular purpose, consequential or incidental damages, merchantability, or infringement of
any patent, copyright, or other intellectual property right. Aztech Systems further does not
warrant the accuracy or completeness of the information, text, graphics, or other items
contained within these materials. Aztech Systems shall not be liable for any special, indirect,
incidental, or consequential damages, including without limitation, lost revenues, or lost
profits, which may result from the use of these materials.
IP100 is a trademark of Aztech Systems Limited. All other company or product names
mentioned are used for identification purposes only and may be trademarks of their
respective owners.

IP 100 User Manual
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Global Offices
Headquarters:
Aztech Systems Ltd
No. 31 Ubi Road 1, Aztech Building,
Singapore 408694
Tel: [phone]
Fax: [phone]
http://www.aztech.com/
Asia:
Aztech Systems (H.K.) Ltd
Rooms 2-10, Third Floor,
No. 1 Science Park East Avenue
Hong Kong Science Park, Pak Shek Kok,
Shatin, New Territories, Hong Kong
Tel: [phone]
Fax: [phone]
Az-Technology Sdn Bhd
No. 105-106, Ground Floor, Block A,
Kelana Business Centre,
No. 97, Jalan SS7/2, Kelana Jaya,
47301 Petaling Jaya, Selangor, Malaysia
Tel: [phone]
Fax: [phone]
Aztech Communication Device (SZ) Ltd
Block C, Rooms 306-308,
Intelig Technology Digital Park,
No 8, Hong Mian Road,
Futian Free Trade Zone,
Shenzhen, China
Tel: [phone]
Fax: [phone]
Aztech Communication Device (DG) Ltd
Jiu Jiang Shui Village,
Chang Ping Town, Dong Guan City,
Guang Dong Province, China
Tel: (86) (769) 83931888 or 83936688
Fax: (86) (769) 83931138
Europe:
Aztech Systems GmbH
Kreuzberger Ring 21 65205
Wiesbaden, Germany
Tel: [phone]
Fax: [phone]
North America:
Aztech Labs, Inc
4005 Clipper Court
Fremont, CA 94538, USA
Tel: [phone]
Fax: [phone]
Subsidiaries:
Shiro Corporation Pte Ltd
31 Ubi Road 1, #07-00, Aztech Building
Singapore 408694
Tel: [phone]
Fax: [phone]
http://www.shirocorp.com/
Shiro Corporation (HK) Ltd
Rooms 2-10, 3/F, No. 1 Science Park East Ave,
Hong Kong Science Park, Pak Shek Kok,
Shatin, New Territories, Hong Kong
Tel: [phone]
Fax: [phone]

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Contents
1 Introduction......................................................................... 5
1.1 Phone Support……………………....................................................... 5
1.2 Minimum Requirements (Optional)..................................................... 5
2Installation........................................................................... 6
2.1 Package Contents………………… ...................................................... 6
2.2 Setup………………………………...................................................... 6
2.3 Connection…………………………. ................................................... 7
2.4 Deployment Sample………………...................................................... 8
2.5 Safety Note……………………………................................................ 8
3Physical Details ................................................................... 9
3.1 Keypad Description……………………............................................... 9
3.2 Hardware Specification………………. ...............................................11
4Phone Configuration Guide............................................. 13
4.1 Configuring via IP100……………......................................................13
4.2 Phone Configuration via Web………..................................................15
4.3 Aztech Auto-Provisioning……………................................................19
5Functions............................................................................20
5.1 Making and Answering Calls………...................................................20
5.2 Handling Calls………………………..................................................21
5.3 Phonebook…………………………....................................................23
5.4 Call Settings……………………………..............................................23
5.5 Call Logs………………………….. ....................................................25
6Understanding the Web User Interface.......................... 26
6.1 To access the web interface…………..................................................26
6.2 The Basic Web Interface……………..................................................27
6.3 The Advanced Web Interface…………...............................................37
7Troubleshooting................................................................. 52
Glossary of Terms .................................................................... 54

IP100 User Manual
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1 Introduction
IP100 is an advanced IP phone, allowing both business and residential
customers experienced superb voice communications over IP network.
Providing conveniences and functionalities of traditional phone, it perfectly
converges the best of analog and IP phone features. This low cost, easy-to-use
IP phone is plugged directly into the local area network through a standard RJ-
45 jack and allows voice data to be carried over the same path used by your
computer. It also supports features that you have come to expect from a
telephone—such as redial, call transfer, call retrieves and conference calling.
1.1 Phone Support
• Voice communication over a data network
• Familiar telephony features to handle call easily
• Special features to extend and customize your call-handling capabilities
• Online control from your User Options web pages
• Access to network data and services
1.2 Minimum Requirements (Optional)
Make sure computer connected to IP100 meets below minimum requirements.
• Pentium® MMX 233MHz
• OS independent for Ethernet
• Web Browser support
Microsoft Internet Explorer 4.0 (or later versions)
Netscape® Navigator 3.02 (or later versions)

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2 Installation
2.1 Package Contents
Make sure the following contents are included in the package:
• One IP100
• One Footstand
• One Power Adapter (DC 5V, max 2A)
• Two CAT-5 UTP Straight Ethernet Network Cable (RJ-45)
• One User Manual
• One Easy Start Guide
2.2 Setup
1. Turn the phone upside down;
2. Plug the footstand firmly into place. Please refer to the figure below for
details:
3. Connect all the cables to the ports and jacks. Please refer to the following
section to do the connection.
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Power
WAN port
Connect to
modern/router
Headset
port
LAN port
Connect to PC
2.3 Connection
Connection diagram:
Figure: Installation
1. Connect one end of the Ethernet RJ-45 cable to an Internet Access Device
(IP PBX / ADSL modem for instance), and connect the other end of the
activated cable to the WAN port at the back of IP100;
2. Connect the LAN jack of the IP100 to your PC (this will be the
administration computer) with Ethernet RJ-45 cable;
3. Connect the handset to the handset jack;
4. Connect the power adapter to the AC Outlet and the power jack of IP
phone. Then the display turns on;
5.
To use a headset, connect it into the port labeled at the bottom of the
phone.
1
2
3
4
5
Handset port

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2.4 Deployment Sample
IP Phone uses the Voice over Internet Protocol (VoIP) for communications
with other phones. Your phone is based upon industry standard VoIP and will
work with Session Initiation Protocol (SIP) compliant VoIP networks. The
diagram below provides an example of a VoIP network design with IP phones.
2.5 Safety Note
Please remember these reminders to ensure the safe and continuous operation
of your IP phone.
• Use the 5V power supply included in the package. Using a different power
supply may cause damage to the phone, affect its behavior, or induce
noise.
• Do not place the phone on carpets or other materials that could block the
air vents to avoid overheating.
• Place on an even surface to help the rubber pads maintain a secure grip.
• Attach the footstand and handset cord properly.
• To clean, use an anti-static cloth. Avoid using cleaning liquids that may
damage the surface or the internal electronics of the phone.

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6
11
1 2
3 Physical Details
3.1 Keypad Description
Front panel of IP100
Figure 2-1: Front Indicators
Item Name Function
1 Recall Press to blindly transfer an active call.
2 Menu
Displays a menu that provides access to a PhoneBook,
Account config, phone settings, NET config, Firmware
Version, Save & Reboot and Factory Setting;
Press to return to standby mode during programming.
3Enter
Displays a menu in idle mode that provides access to Call
Settings and Call Logs, while displays a menu in active
mode that provides access to Retrieve, Pickup,
Conference Call and Call Logs.
Press to confirm selection.
4 Phone Screen
Displays features such as the time, date, your phone
number, caller ID, call status and your IP Phone model
number.
5 Redial Press to redial the last dialed telephone number.
6 Hold Press to hold calls and switch between two calls.
3
5
7
4
8
9
10
12

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7 Navigation
Enables you to scrolls through text and selects features
that are displayed on the LCD screen.
Increases or decreases volume for the handset and
speaker. Also controls the ringer volume (if on-hook)
8Keypad Works exactly like the keypad on a traditional telephone.
9 Speakerphone Enable you to be hand free.
10 Headset Headset activation key. Enables you to use headset for
calls.
11 Handset Functions like a traditional handset.
12 Clear/Mute
Press to clear digits one by one from the display or mute /
un-mute the microphone during a call;
Press to return to the previous option during
programming.
Rear Panel of IP100
Figure 2-2: Rear Indicators
Item
Sign
Function
1
Power jack for connecting to the power adapter that comes
with the package.
2WAN port for connecting to your router/IP-PBX.
3LAN port for connecting to your PC/Notebook Network card
4 Headset jack
5 Handset jack
1
2 3
45