
17
SAFETY FUNCTIONS AND ERROR DISPLAY
ERROR
CODE ERROR DESCRIPTION INSTRUCTION MANUAL
E blinking No error! Cooking zones configurations will be deleted. User is in configuration menu
C No error! Cooktop may be configured User is in configuration menu
- No error! Cooktop is configured User is in configuration menu
C blinking No error! Cooktop will be configured User is in configuration menu
Inappropriate pan Use appropriate pan. If the problem remains Contact
authorized center for technical assistance - specify
the error code.
ER03 +
permanent
tone
Permanent use of keys; Control unit cuts off after 10
sec
Cleaning of the operational surface. If the problem
persists, contact authorized center for technical
assistance - specifying the error code
ER20 Flash-failure. Microcontroller faulty Contact authorized center for technical assistance -
specifying the error code
ER21 Control unit cuts off after controlling due to overheating
to avoid damage to electronics
Contact authorized center for technical assistance -
specifying the error code
U400 Secondary voltage of the power unit to high
(primary>300V). Control unit cuts off aftre 1 sec
releasing a permanent tone.
1) Contact authorized center for technical assistance
- specifying the error code 2)Contact an electrician to
check the home supply mains.
ER22 Defective Key evaluation. Control unit cuts off after 3.5 -
7.5 sec. Short circuit or discontinuation in the range of
the key evaluation.
Contact authorized center for technical assistance -
specifying the error code
ER36 NTC value is not within its specification; control unit
cuts off.
Contact authorized center for technical assistance -
specifying the error code
ER40 Secondary operational voltage is min.5 sec too low
according to identified Undervoltage.
Contact authorized center for technical assistance -
specifying the error code
E4 The message appears in the cooking zone not
configured
Contact authorized center for technical assistance -
specifying the error code
ER47 Communication error between TC and induction Contact authorized center for technical assistance -
specifying the error code
ER31 Configuration data incorrect Contact authorized center for technical assistance -
specifying the error code
E2 Overheating of the induction coils Contact authorized center for technical assistance -
specifying the error code
E5 Error on filter board Contact authorized center for technical assistance -
specifying the error code
E6 Error on power unit Contact authorized center for technical assistance -
specifying the error code
E9 Coil temperature sensor defective Contact authorized center for technical assistance -
specifying the error code
E3 Incorrect operating point due to inadequate pan
material.
Loss of magnetic functions of pan bottom with
temperature increase.
Defect cooking zone.
Usage of adequate pan material. If the problem
persist, contact authorized center for technical
assistance - specifying the error code
E4 during
operation
E4 is shown after a certain time of operation (>15min)
Component on the heating element overheated.
Disturbance on bus wiring.
Let system cool down. If the problem persist, contact
authorized center for technical assistance -
specifying the error code
E4 at one
heating
element
Heating element not configured.
No communication between terminal block and heating
element.
Defect component on the heating element.
Restart configuration.
If the problem persist, contact authorized center for
technical assistance - specifying the error code.
E4 at two
heating
element
Defect component at one of the heating element.
No communication between terminal block and heating
element.
Contact authorized center for technical assistance -
specifying the error code
E4 at all
heating
element
No heating element configured.
Defect component on the terminal block.
No communication between terminal block and all
connected heating elements.
Restart configuration.
If the problem persist, contact authorized center for
technical assistance - specifying the error code.
No display/
function
Faulty mains connection.
Error on Touch control.
No communication between terminal block and touch
control.
Contact authorized center for technical assistance -
specifying the error code.
- Ciclico o Wrong Touch control. Contact authorized center for technical assistance -