Baxi uSense User manual

United States
en
User Guide
Digital clock thermostat
uSense

Dear end user,
Thank you for choosing this uSense thermostat. You can control your home heating using the thermostat or also by using an
app. You are in the driver’s seat with this thermostat to control the temperature of your home. It’s all about your comfort, just the
way you want it.
This manual contains easy to use information and is intended for installers and end users.
Use the manual menu to get quick access to the instructions you need. We advise you to read the manual first, for your own
safety and optimum performance of the thermostat.
The manual is subject to change, the online version is always the latest. If you are using a printed copy, please check the
website for the latest version. See contact details on the front or back cover.
We hope you will enjoy working with the uSense.

Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.2 Introducing the uSense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.3 The uSense and its app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.4 What's new for the thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.5 How to use the thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.5.1 Using the rotary dial and buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1.5.2 Activating the thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.5.3 Entering the main menu and menu items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.5.4 Entering the Quick Access menu and menu items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.5.5 Returning to the previous step or home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
1.5.6 Scrolling through menu items and changing settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.5.7 Display shows no information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.6 Description of the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.6.1 Description of the icons in the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.6.2 Customising the home screen display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.7 Messages on the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.8 Presence detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.9 Zones control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2 General use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
2.1 Central heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.1.1 Control heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.2 Hot tap water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
2.2.1 Hot water tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2.2 Combination boiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
3 Customisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.1 Temperature schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.1.1 Change a temperature schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.1.2 Multiple schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.2 Thermostat settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
3.2.1 Setting country and language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.2.2 Date and time settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
3.2.3 Changing the name of an activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.2.4 Changing unit system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.2.5 Presence sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.2.6 Child lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.2.7 Display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.2.8 Turning the click sound on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.3 Thermostat connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.3.1 Establishing the wi-fi connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3.3.2 Downloading the app . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
3.3.3 Connecting the app with the thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.3.4 Connecting your home automation application with the thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.3.5 Registering installer access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
3.4 Advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
3.4.1 Resetting to default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
3.4.2 Check for software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
3.4.3 Temperature calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
3.4.4 Activating preheating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.5 Installer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3.5.1 Changing the heating curve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
3.5.2 Setting the control strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.5.3 Setting the heating rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.5.4 Setting the minimum power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.5.5 Setting the maximum central heating power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.5.6 Setting maximum power for hot tap water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4 Messages and data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
4.1 Outdoor temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
4.2 Energy consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4.3 Installer details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4.4 Appliance data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Contents
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4.5 Technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.6 Messages overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
4.7 Service message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
4.8 Sending error information to manufacturer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.1 System overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
5.1.1 System with gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
5.2 Standard delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.3 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.4 Installation of the gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5.5 Location of the thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5.6 Installation of the thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
5.7 Setup procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5.8 Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
6.1 Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
6.2 Reset after appliance error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.3 Other problems or questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
7 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7.1 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
8.1 Terms and conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
8.2 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
8.3 Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
8.4 ErP information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
8.4.1 Product fiche . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Contents
4 7718216 / PN 615000298 - v.04 - 28042020

1 Introduction
This chapter introduces you to the thermostat. You will find basic
information, e.g. how to use the rotary dial and buttons plus how to
interpret the information on the screen.
Next chapter: General use, page 12
1.1 Symbols used in the manual
This manual contains special instructions, marked with specific symbols.
Please pay extra attention when these symbols are used.
Warning
Risk of dangerous situations that may result in minor personal
injury.
Caution
Risk of material damage.
Important
Please note: important information.
See
Reference to other manuals or pages in this manual.
1.2 Introducing the uSense
Intended use. It has a cable connection to the appliance. You can connect
it to the internet via a wi-fi connection, so you can operate the thermostat
with an app on your mobile device.
Warning
Do not use the thermostat for systems that are not in accordance
with the intended use.
A simple user interface. You scroll through menus, select and enter
options and confirm changes. The thermostat has only two buttons that
you can either short-press or long-press. There is one rotary dial to scroll
up or down in the menu. It’s as easy as that!
Controlling the temperature. Your plans change. No problem, control the
temperature as you wish, in manual mode or schedule mode. You can
even be flexible by switching between three heating schedules. Do you
prefer using your mobile device anywhere in the house or outside? The
app is available for iOS and Android.
What do I do when I …? I want to …? How do I …? Are you going away
for a holiday? Do you want to make a fire in your fireplace? Do you need
hot water? Or do you want a short temperature change? You can find
most answers in the "General use" chapter.
For more information, see
General use, page 12
1 Introduction
7718216 / PN 615000298 - v.04 - 28042020 5

1.3 The uSense and its app
The climate in your home contributes to your comfort; with the uSense
thermostat you can control the temperature in your home the way you
want it.
If you prefer to control your climate with your mobile device (e.g.
smartphone or tablet) you can download the uSense app and connect it
with your thermostat. You can also connect your home automation
application with the thermostat.
Important
The thermostat needs a reliable connection with other devices
(e.g. appliance, wi-fi router) in your home.
1.4 What's new for the thermostat
This document is based on software version 1.70 for the thermostat.
These are the new possibilities of use:
a new screen to confirm the country that you selected in the setup
procedure
the thermostat can be connected to Rexel.
you can reset the appliance from the thermostat in a specific situation.
Some texts on the display have changed.
1.5 How to use the thermostat
Before you can use the thermostat, it first needs to be installed.
For more information, see
Installation, page 36
1.5.1 Using the rotary dial and buttons
The rotary dial has two buttons: the top button is the select button, the
bottom button is the home button. Pressing a button for a shorter or longer
time will start different actions, as shown in this manual.
Short button press: Press less than a second on the button (<1).
Long button press: Press longer than a second on the button (>1).
Rotary dial: Turn the rotary dial to choose and adjust menus, submenus
and settings.
1.5.2 Activating the thermostat
The display shows no information (black screen) when for 30 seconds:
nobody operated the rotary dial
nobody operated the select button or the home button
nobody was in front of the thermostat.
If the rotary dial and the buttons were not operated for three minutes in
total, the thermostat is in standby mode. It is locked as well, If the child
lock is enabled.
To activate the thermostat:
1. Awaken the thermostat (without child lock):
1.1. Go near to the thermostat to activate the presence sensor.
1.2. Press a button.
1.3. Turn the rotary dial.
The display shows the home screen for 30 seconds if you
stay near the thermostat.
Fig.1
AD-3000987-01
App
App
21.0 °C
5.0 30.0
Fig.2
AD-3000988-01
<1 >1
>1<1
1 Introduction
6 7718216 / PN 615000298 - v.04 - 28042020

2. Unlock the thermostat: when you awaken the thermostat, the display
may show Screen locked.
2.1. Press the select button for five seconds.
The display shows Screen unlocked.
3. Press the select button to enter the main menu.
Important
If you do not enter the main menu while the display shows the
home screen, the thermostat will show no information (black
screen) again after 30 seconds.
For more information, see
Child lock, page 22
1.5.3 Entering the main menu and menu items
The main menu gives you access to all submenus and settings.
Short-press the select button to enter the main menu from the home
screen.
Turn the rotary dial forward or backward to select a menu item.
Short-press the select button to confirm the selection.
1.5.4 Entering the Quick Access menu and menu items
The Quick Access menu gives you access to a selection of menu items.
Long-press the select button to enter the Quick Access menu from the
home screen.
Turn the rotary dial forward or backward to select a menu item.
Short-press the select button to confirm the selection.
1.5.5 Returning to the previous step or home screen
You can return to the previous step of the menu or return immediately to
the home screen.
1. Short-press the home button to return to the previous step.
2. Long-press the home button to return to the home screen.
Fig.3
AD-3000989-01
<1
...
.....
.......
.........
Fig.4
AD-3000990-01
>1
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
21.0 °C
Fig.5
AD-3000991-01
<1
21.0 °C
23.0
...
.....
.......
.........
Fig.6
AD-3000992-01
>1
21.0 °C
23.0
1 Introduction
7718216 / PN 615000298 - v.04 - 28042020 7

1.5.6 Scrolling through menu items and changing settings
With the rotary dial you can scroll through menu items and change values,
temperatures and time settings.
1. Turn the rotary dial to scroll through the menu items.
2. Select the menu item you want to change.
3. Short-press the select button to confirm the selection.
4. Turn the rotary dial to scroll through the submenu items.
5. Select the submenu item you want to change.
6. Short-press the select button to confirm the selection.
7. Turn the rotary dial to change the setting.
8. Short-press the select button to confirm the selection.
1.5.7 Display shows no information
The display shows no information (black screen) when for 30 seconds:
nobody operated the rotary dial
nobody operated the select button or the home button
nobody was in front of the thermostat.
After these 30 seconds the display is black, but the thermostat is still
active and no information is lost.
When the thermostat is not operated for 3 minutes in total, it goes into
standby mode. Any unconfirmed setting or selection is lost now. After
these 3 minutes the thermostat is locked, if the child lock has been
enabled.
Important
Press a button, turn the rotary dial or use the presence sensor
to activate the display.
The thermostat will display the home screen after activation.
On delivery the presence sensor is active. You can switch off
the presence detection.
For more information, see
Presence sensor, page 22
1.6 Description of the display
1Current temperature (or target temperature)
2Temperature scale
3Control mode icon
4Home screen information box
5Home screen information box
6Zone icon or Error icon
The temperature scale in the home screen shows the difference between
the current and target temperature. The white line represents the current
temperature. The target temperature is displayed in small digits next to the
scale. The temperature scale is visible when the current temperature
differs from the target temperature.
Fig.7
AD-3000993-01
...
.....
.......
.........
<1
Fig.8
AD-3000994-01
21.0 °C
23.0
<1
Fig.9
AD-3000995-01
>30
Fig.10
AD-3000996-01
21.0 °C
5.0 30.0
3
4
1
6
2
5
1 Introduction
8 7718216 / PN 615000298 - v.04 - 28042020

Important
The display shows the current temperature in a large font by
default. You can change the display of the temperature to show
the target temperature.
1.6.1 Description of the icons in the display
Possible icons in the display (the display shows an icon only if your
installation is fit for the related function).
Tab.1 Control mode icons
Manual mode: Manual mode is ac
tive See
Manual mode, page 12
Entering the Quick Access menu and menu items, page 7
Frost protection mode: frost protec
tion mode is active See
Frost protection, page 14
Entering the Quick Access menu and menu items, page 7
Holiday period: Holiday period is ac
tive See
Holiday mode, page 13
Entering the Quick Access menu and menu items, page 7
Fireplace mode: Fireplace mode is
active See
Fireplace mode, page 14
Entering the Quick Access menu and menu items, page 7
Temperature scheduling: Tempera
ture scheduling is active See
Scheduling mode, page 12
Entering the Quick Access menu and menu items, page 7
Short temperature change: Schedul
ing mode is interrupted for a short
temperature change
See
Short temperature change, page 12
Rotary dial: You are turning the rota
ry dial to set the temperature. See
Manual mode, page 12
Start short temperature change, page 13
Tab.2 Home screen icons
Date See
Setting the date and time, page 20
Home screen setting, page 23
Time See
Setting the date and time, page 20
Home screen setting, page 23
Outdoor temperature See
Home screen setting, page 23
Outdoor temperature, page 32
Appliance status: Heating demand See
Home screen setting, page 23
Appliance status: Heating active See
Home screen setting, page 23
1 Introduction
7718216 / PN 615000298 - v.04 - 28042020 9

Appliance mode: On See
Enable heating, page 0
Home screen setting, page 23
Appliance mode: Off See
Disable heating, page 0
Home screen setting, page 23
Appliance mode: Auto See
Enable heating, page 0
Home screen setting, page 23
Tab.3 Zone icons
Basement
Bedroom
Kitchen
Living room
Study
Swimming pool
Generic
Tab.4 Error icon
Error display: The appliance reports
an active error See
Messages overview, page 33
Troubleshooting, page 39
Error display: The thermostat has no
internet connection See
Thermostat connections, page 24
1.6.2 Customising the home screen display
You can configure the home screen of the display by adding two
information boxes on the screen, one to the left and one to the right of the
rotary dial.
The information boxes can show:
Time and date
Detailed information about your system
1 Introduction
10 7718216 / PN 615000298 - v.04 - 28042020

You can also change the display of the temperature to show the current or
target temperature.
For more information, see
Home screen setting, page 23
Display current or desired temperature, page 23
1.7 Messages on the display
The display of the thermostat can show several messages:
Tab.5 Messages on the display
Message Meaning
Help message The display can show a help message after you change to a different mode. The message in
forms you about the use of the quick access menu.
Service message The display shows a service message when the appliance needs maintenance.
Error message The display shows an error message when the appliance has an error.
Important
The error code in the error message comes from the appliance.
For more information, see
Show help messages, page 23
Service message, page 34
Messages overview, page 33
1.8 Presence detection
The home screen of the
display will light up (for 5
seconds) when the
presence sensor detects
that a person is in front
of the thermostat or
passes by. You can
disable the presence
sensor in the settings
menu.
For more information, see
Presence sensor, page 22
1.9 Zones control
The number of zones depends on the communication protocol of the
appliance:
Rub protocol: you can control an unlimited number of zones. You need
one thermostat for every zone. You do not need a gateway.
BSB protocol: you can control up to three zones. You need one
thermostat and one gateway 17 for every zone.
On/off protocol or OpenTherm protocol: you cannot control multiple
zones. You need one thermostat and one gateway 16 for the entire
installation.
A zone can be a specific room or, for example a floor.
The zones are named CircA, CircB etc. by default. You can change the
names in the app.
Fig.11
AD-3000997-01
21.0 °C
10.0
AD-3001127-01
21.0 °C
10.0
1 Introduction
7718216 / PN 615000298 - v.04 - 28042020 11

2 General use
Next chapter: Customisation, page 18
Previous chapter: Introduction, page 5
2.1 Central heating
You control the heating of the zone with several modes: manual,
scheduling, holiday, frost protection and fireplace mode. The display of the
thermostat shows the heating icon when heating is active.
2.1.1 Control heating
You can choose from five control modes for heating:
manual mode
scheduling mode, which can be interrupted by a short temperature
change
holiday mode
frost protection mode
fireplace mode.
Manual mode
In manual mode you can change the desired temperature instantly.
1. Check that the thermostat does not operate in manual mode: see the
icon in the top-right corner of the home screen.
2. Enter the main menu.
3. Select Enable Manual Mode.
4. Confirm the selection.
The display shows the manual mode icon.
5. Turn the rotary dial to change the desired temperature.
Important
You can also select the manual mode from the Quick Access
menu.
Scheduling mode
In scheduling mode a week schedule controls the appliance. You can
choose from three week schedules, if you selected Enable multiple
schedules in the Settings menu. You can interrupt the active schedule for
a short period.
1. Check that the thermostat does not operate in scheduling mode: see
the icon in the top-right corner of the home screen.
2. Enter the main menu.
3. Select Enable Temperature Scheduling.
4. Confirm the selection.
5. Select the desired week schedule.
6. Confirm the selection.
The display shows the temperature scheduling mode icon and the
number of the selected schedule.
You can also select the schedule from the Quick Access menu.
If you want the zone to be heated at the start of the scheduled heating
periods, you have to set the preheat period.
For more information, see
Enable multiple schedules, page 19
Activating preheating, page 27
Setting the heating rate, page 29
Change a temperature schedule, page 18
Short temperature change
The short temperature change interrupts the scheduling mode for up to 24
hours.
AD-3000993-01
...
.....
.......
.........
<1
2 General use
12 7718216 / PN 615000298 - v.04 - 28042020

Start short temperature change
While the thermostat is in scheduling mode, you can select a different
target temperature for a short period. At the end of the period the
thermostat will return to the scheduled temperature.
1. Check that the thermostat operates in scheduling mode: see the icon
in the top-right corner of the home screen.
2. Change the temperature with the rotary dial.
The display shows the selected temperature and the end time (max
24 hours from now).
3. Long-press the select button if you want to change the end time.
4. Change the period between 0 and 24 hours.
Important
If you change it to 0 hours, the short temperature change is
deleted.
The display shows the short temperature change icon and the
selected end time.
5. Confirm the change.
Stop short temperature change
The short temperature change will stop at the end of the period.
If you want to stop the short temperature change immediately:
1. Check that the thermostat operates in short temperature change
mode: see the icon in the top-right corner of the home screen.
2. Enter the main menu.
3. Select Clear Short Temperature Change.
4. Confirm the selection.
The display shows the temperature scheduling mode icon again.
Holiday mode
When you will be away for a longer period you can lower the desired
temperature to save energy. During the holiday period this desired
temperature will overrule the temperature(s) set in scheduling mode or
manual mode.
During the holiday period you cannot change the desired temperature. If
you try to do so, the display shows a message.
Create a holiday schedule
1. Enter the main menu.
2. Select Input Holiday Period.
3. Confirm the selection.
4. Set the starting date and end date of the holiday period:
4.1. Select an item.
4.2. Confirm the selection.
4.3. Turn the rotary dial to change the item.
4.4. Confirm the change.
5. Set the desired temperature for the holiday period:
5.1. Turn the rotary dial to select Temperature.
5.2. Confirm the selection.
5.3. Turn the rotary dial to change the temperature.
Important
The heating appliance in your installation determines what is the
minimum temperature for the holiday period.
5.4. Confirm the change.
The display shows: Holiday period set.
The display will show the holiday icon in the top right corner
of the home screen when the holiday period starts.
Important
The holiday mode can also be set for any other appliance in your
installation, such as a hot water generator.
AD-3000999-01
23.0 °C
23.0
?
Fig.12
AD-3001249-01
.. .
.........
...... ... .. ..
..... ... .. :
....
.. ... .. ..
..... ... .. :
....... .......
<1
2 General use
7718216 / PN 615000298 - v.04 - 28042020 13

You can create a holiday schedule also from the Quick Access menu.
Change the holiday schedule
1. Enter the main menu.
2. Select Input Holiday Period.
3. Confirm the selection.
4. Select Edit.
5. Confirm the selection.
6. Change the period and/or temperature.
7. Select Save.
8. Confirm the change.
You can change the holiday schedule also from the Quick Access menu
Delete the holiday schedule
1. Enter the main menu.
2. Select Input Holiday Period.
3. Confirm the selection.
4. Select Clear.
5. Confirm the selection.
You can delete the holiday schedule also from the Quick Access menu.
Fireplace mode
When for instance a fire is lighted in your fireplace or there is a large
number of people in the room, the thermostat in this room will signal to the
appliance that it must stop heating. The unwanted effect will be that the
other rooms will become cold.
The fireplace mode prevents this effect: the appliance continues to heat on
the basis of the heat demand in earlier days.
Important
Activate the Fireplace mode before the other heat source starts
heating the room. It may be wise to close the radiators in the
warm room during the fireplace mode.
Activate fireplace mode
1. Enter the main menu.
2. Select Enable Fireplace
3. Confirm the selection.
The display shows the fireplace icon in the top right corner of the
home screen.
Deactivate fireplace mode
1. Enter the main menu.
2. Select Disable Fireplace.
3. Confirm the selection.
The display shows the icon of the control mode that was active
before the fireplace mode.
You can open the radiators again.
Frost protection
You can activate the frost protection mode for central heating and the
production of hot tap water, when you will be out of the house in winter for
a longer period of time. The heating system will keep the temperature just
high enough to avoid frost damage to the house and to the installation.
Thus it will save the maximum amount of energy. The heating appliance
will heat the installation when the thermostat or a sensor in the appliance
measures a temperature below the set frost protection temperature.
Freezing can still occur in rooms that are not heated. Open all radiators
and zones of the central heating system to prevent freezing.
AD-3000993-01
...
.....
.......
.........
<1
2 General use
14 7718216 / PN 615000298 - v.04 - 28042020

Activate frost protection mode
1. Enter the main menu.
2. Select Enable Frost Protection.
3. Confirm the selection.
The display shows a message that you can change the frost
protection temperature.
4. Long-press the select button while the message is visible.
5. Select the desired frost protection temperature.
Important
The heating appliance determines what is the minimum
temperature for the frost protection mode.
6. Confirm the selection.
The frost protection mode is active and the display shows the frost
protection icon in the top right corner of the home screen.
Important
While the thermostat is in frost protection mode you cannot
change the target temperature. If you try to do so, the display
shows a message.
Deactivate frost protection mode
1. Enter the main menu.
2. Select Enable Manual Mode or Enable Temperature Scheduling
The display shows the icon of the selected mode.
2.2 Hot tap water
If your installation has a combination boiler or a hot water tank, you can
control the water temperature in several ways.
You have more options with a hot water tank.
2.2.1 Hot water tank
The hot water tank contains a quantity of hot water at a chosen
temperature. When the tank is in comfort mode, this temperature is high
and the tap will deliver the hot water fast.
When the tank is in energy saving mode, the water temperature is lower.
Select hot water mode
You can choose between a comfort mode and an energy saving mode.
The tap will deliver the hot water faster when the appliance is in comfort
mode.
1. Enter the main menu.
2. Select Hot Water.
3. Confirm the selection.
4. Select Enable permanent comfort for setting the appliance to comfort
mode.
In comfort mode the appliance maintains a supply of water at the
temperature that you set by the Comfort setpoint.
5. Or select Enable permanent reduced for setting the appliance to
energy saving mode.
In energy saving mode the appliance maintains a supply of water at
the temperature you set in Reduced setpoint.
6. Confirm the selection.
Set the hot water temperature
You can set or change the temperatures of the hot tap water both for the
comfort mode and for the energy saving mode.
1. Enter the main menu.
2. Select Hot Water.
3. Confirm the selection.
4. Select Comfort setpoint or Reduced setpoint.
Fig.13
AD-3001250-01
7.0
....... .......
....... ....... ....... ....... ....... ....... ....... ....... ....... .......
<1
AD-3000993-01
...
.....
.......
.........
<1
2 General use
7718216 / PN 615000298 - v.04 - 28042020 15

5. Confirm the selection.
6. Select the desired water temperature.
7. Confirm the selection.
The hot water tank will maintain hot tap water to the set temperature
for the active hot water mode.
Scheduling mode hot water
In scheduling mode a week schedule controls the periods of comfort mode
and energy saving mode for each day.
Activate the hot water schedule
1. Enter the main menu.
2. Select Hot Water
3. Confirm the selection.
4. Select Enable scheduling.
5. Confirm the selection.
For more information, see
Change a temperature schedule, page 18
Short water temperature change
The short water temperature change interrupts the hot water schedule for
up to 24 hours. In this period the appliance maintains a supply of water at
comfort mode temperature.
1. Enter the main menu.
2. Select Hot Water
3. Confirm the selection.
4. Select Temporary comfort mode .
The display shows the duration of the temporary comfort mode: 0
hours and 0 minutes.
5. Select a different duration.
6. Confirm the change.
At the end of the period, the thermostat will resume the energy
saving mode.
7. If you want the thermostat to resume the energy saving mode sooner:
select Re-enable scheduling.
Deactivate hot water schedule
1. Enter the main menu.
2. Select Hot Water.
3. Confirm the selection.
4. Select Enable permanent comfort or Enable permanent reduced.
5. Confirm the selection.
2.2.2 Combination boiler
The combination boiler contains a small quantity of hot water at a high
temperature when it is in comfort mode. When the tank is in comfort mode,
the tap will deliver the hot water fast.
When the tank is in energy saving mode, the combination boiler does not
contain any hot water. The tap will take more time to deliver hot water.
Select hot water mode
You can choose between a comfort mode and an energy saving mode.
The tap will deliver the hot water faster when the appliance is in comfort
mode.
2 General use
16 7718216 / PN 615000298 - v.04 - 28042020

1. Enter the main menu.
2. Select Hot Water.
3. Confirm the selection.
4. Select Enable permanent comfort for setting the appliance to comfort
mode.
In comfort mode the combination boiler maintains a supply of water
at the temperature that you set by the Hot water setpoint.
5. Or select Enable permanent reduced for setting the appliance to
energy saving mode.
In energy saving mode the combination boiler does not maintain a
supply of hot water.
6. Confirm the selection.
Set the hot water temperature
You can set or change the temperature of the hot tap water for the comfort
mode.
1. Enter the main menu.
2. Select Hot Water.
3. Confirm the selection.
4. Select Hot water setpoint.
5. Confirm the selection.
6. Select the desired water temperature.
7. Confirm the selection.
The combination boiler will maintain a small supply of hot tap water
to the set temperature.
Scheduling mode hot water
In scheduling mode a week schedule controls the periods of comfort mode
and energy saving mode for each day.
Activate the hot water schedule
1. Enter the main menu.
2. Select Hot Water
3. Confirm the selection.
4. Select Enable scheduling.
5. Confirm the selection.
For more information, see
Change a temperature schedule, page 18
Deactivate hot water schedule
1. Enter the main menu.
2. Select Hot Water.
3. Confirm the selection.
4. Select Enable permanent comfort or Enable permanent reduced.
5. Confirm the selection.
AD-3000993-01
...
.....
.......
.........
<1
2 General use
7718216 / PN 615000298 - v.04 - 28042020 17

3 Customisation
This chapter helps you with customising the thermostat. You will find even
more settings on the app.
Next chapter: Messages and data, page 32
Previous chapter: General use, page 12
3.1 Temperature schedules
A temperature schedule enables you to control your heating and hot tap
water appliance in a planned way. You can set a week schedule with
several periods during each day of the week. For heating you can set
three different week schedules.
3.1.1 Change a temperature schedule
When you start the thermostat for the first time, you see one schedule for
hot tap water and three schedules for heating. You can change these
schedules to your own preferences.
You can customise each day schedule:
Change the switch time.
Choose a different activity between two switch times.
Change the temperature of an activity.
Add switch times.
Remove switch times to a minimum of none (resulting in constant
temperature all day long based on the last activity from the previous
day).
You can change the three week schedules for central heating. For
example, you can create time schedules for:
A week with normal working hours.
A week with different working hours.
A week when you are at home most of the time.
Copying a weekday of a temperature schedule
You can copy the schedule of one weekday to other weekdays, to speed
up the creation of a temperature schedule.
1. Enter the main menu.
2. Select
for changing the heating schedule:
for changing the hot water schedule:
Hot Water
Change hot water scheduling
Important
The display shows these options only if your installation is fit for
them.
3. If multiple schedules is enabled for heating: Select Schedule 1,
Schedule 2 or Schedule 3.
4. Confirm the selection.
5. Select the weekday you want to copy.
6. Confirm the selected day: rotate the rotary dial to DONE and pres the
select button.
The day schedule is opened.
7. Select Copy using the rotary dial.
8. Confirm the selection.
The selected day schedule has been copied.
9. Select and confirm the weekday(s) on which you want to copy the day
schedule.
10. Confirm the selected day(s): rotate the rotary dial to DONE and press
the select button.
The day schedule has been copied to the selected day(s).
AD-3000993-01
...
.....
.......
.........
<1
3 Customisation
18 7718216 / PN 615000298 - v.04 - 28042020

Changing the weekdays of a temperature schedule
You can change, add or delete temperature intervals in one or more
weekdays of a timer program. For example, you can lower the temperature
during the night and when you are out of the house. You can set the
switch time and the activity (with its temperature) for each interval of the
schedule.
1. Enter the main menu.
2. Select
for changing the heating schedule:
for changing the hot water schedule:
Hot Water
Change hot water scheduling
Important
The display shows these options only if your installation is fit for
them.
3. If multiple schedules is enabled: Select Schedule 1, Schedule 2 or
Schedule 3.
4. Confirm the selection.
5. Select and confirm the day(s) that you want to program.
Important
When you select more than one day, the days will be assigned
the same day schedule.
Help text on the display above the schedule helps you perform
changes.
6. Confirm the selected day(s) by rotating the rotary dial to DONE and
pressing the select button.
7. Change, add or delete activities and switch times.
Important
You can short-press the home button to go back one step.
3.1.2 Multiple schedules
You can control the central heating with three different week schedules if
the option for multiple schedules is enabled.
You can enable and disable this option.
Enable multiple schedules
1. Enter the main menu.
2. Select Settings.
3. Confirm the selection.
4. Select Enable multiple schedules.
5. Confirm the selection.
Disable multiple schedules
1. Enter the main menu.
2. Select Settings.
3. Confirm the selection.
4. Select Disable multiple schedules.
5. Confirm the selection.
Fig.14
AD-3001000-01
....... .......
....... ....... ....... ....... ....... ....... ....... ....... ....... .......
....... ....... ....... ....... ....... ....... ....... ....... ....... .......
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
<1
Fig.15
AD-3001001-01
....... .......
....... ....... ....... ....... ....... ....... ....... ....... ....... .......
....... ....... ....... ....... ....... ....... ....... ....... ....... .......
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
<1
3 Customisation
7718216 / PN 615000298 - v.04 - 28042020 19

3.2 Thermostat settings
3.2.1 Setting country and language
You select the country where you are and the language for the text on
your display.
You select your time zone as well.
When you start up the thermostat for the first time, you enter automatically
the menu to set the country and language.
During normal operation of the thermostat you can change the country and
language settings at a later moment by navigating to the menu.
1. Enter the main menu.
2. Select Settings.
3. Confirm the selection.
4. Select Country and language.
5. Confirm the selection.
6. Select your country.
Important
You must select the country where you are to ensure that all
functions of the thermostat work well.
7. Confirm the selection.
8. Select your language.
9. Confirm the selection.
10. Select your time zone.
11. Confirm your selection.
3.2.2 Date and time settings
You can select several date and time settings for your thermostat:
set the date and time
enable or disable time synchronisation by internet
enable or disable automatic switching to summer time and winter time.
Setting the date and time
When you start up the thermostat for the first time, you enter automatically
the menu to set the time and date.
You enter this menu also when there has been a power outage and the
thermostat has no internet connection.
During normal operation you can change the date and time settings by
navigating to the menu.
1. Enter the main menu.
2. Select Settings.
3. Confirm the selection.
4. Select Date time settings.
5. Confirm the selection.
6. Select Date time.
7. Confirm the selection.
8. Change the date and time setting.
9. Confirm the change.
Enabling time synchronisation by internet
You can enable or disable the time synchronisation of your thermostat with
an NTP server on the internet.
1. Enter the main menu.
2. Select Settings.
3. Confirm the selection.
4. Select Date time settings.
5. Confirm the selection.
6. Select Time setting from internet.
Fig.16
AD-3001251-01
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3 Customisation
20 7718216 / PN 615000298 - v.04 - 28042020