Belden thinklogical SMP2 User manual

Revision C, February 2020

System Management Portfolio 2.0 Product Manual Rev. C, Feb. 2020
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Copyright Notice
Copyright © 2020. All rights reserved. Printed in the U.S.A.
All trademarks and service marks are property of their respective owners.
Subject: System Management Portfolio 2.0 Product Manual
Revision: C, February 2020
®®
Website: www.thinklogical.com
Facebook: www.facebook.com/ThinklogicalUSA
LinkedIn: www.linkedin.com/company/thinklogical
Google+: http://plus.google.com/u/0/109273605590791763795/about
YouTube: www.youtube.com/user/thinklogicalNA
Twitter: @thinklogical

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Table of Contents
PREFACE 4
About Thinklogical®4
Note and Warning Symbols 5
Class 1 Laser Information 5
Scope 6
INTRODUCTION 6
Cable Connection Diagram 7
THE SYSTEM MANAGEMENT PORTFOLIO 2.0 8
▪The SMP2 Software Package 8
▪The SMP Appliance 9
The Front Panel 10
The Rear Panel 10
Navigating the SMP Appliance Front Panel LCD 11
▪The SMP Module 12
▪The SMP Client 12
Connecting Multiple SMP Clients to the System 14
OSD Pooling 15
SMP Client Kiosk Mode 16
Navigating the SMP Module and SMP Client Front Panel LCD 17
▪The SMP Appliance Technical Specifications 18
▪The SMP Module/Client Technical Specifications 18
▪SMP Hardware General Technical Specifications 19
LOGIN TO SMP2 AS AN ADMINISTRATOR 20
How to Create or Modify a User or Password 20
USING SMP2 22
The LOGOUT Tab 23
The ABOUT Tab 23
The ADMIN (Administration) Tab 24
The SRCS (Sources) Tab 25
The SAVE Button 26
The DSTS (Destinations) Tab 26
The KBDS (Keyboard) Tab 26
The Follows Column 27
The FRMS (Frames) Tab 27
The MTX (Matrix Switch) Tab 27
The HOT KEYS Tab 28
Hot Keys Syntax 28
Adding Hot Key Functions 30
The RESTART Tab 31
The TIE LINES Tab 32
The USERS Tab 34
The TAGS Tab 36
The POOLS Tab 37
The MACROS Tab 38
The OVERLAY Tab 46
The COMBI Tab 47
Adding a Touchpanel 47
The CONNECT Tab 49

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The DRAG (Drag N Drop) Tab 52
Modifying the Appearance of Drag N Drop 53
Modify the Backgrounds 54
Modify the Icons 54
Configuration Backup 56
DASHBOARD 57
The IP Config Tab 57
The Redundancy Tab 57
The Monitor Tab 58
The Transmitter (TX) Tab 58
The Receiver (RX) Tab 58
The Monitor Tab’s TX and RX Columns 59
The Matrix Switch (MTX) Tab 59
The Firmware Tab 60
The Services Tab 60
The Settings Tab 61
REGULATORY & SAFETY COMPLIANCE 62
Safety Requirements 62
Symbols Found on the Product 62
Regulatory Compliance 62
North America 62
Australia & New Zealand 62
European Union 62
Standards with which Our Products Comply 62
Supplementary Information 63
Product Serial Number 63
Connection to the Product 63
HOW TO CONTACT US 64
Customer Support 64
Website 64
Email 64
Telephone 64
Fax 64
Product Support 64
Warranty 64
Return Authorization 64
Our Addresses 64
APPENDIX A: System Management Portfolio 2.0 Part Numbers 65
APPENDIX B: SSL Certificates for HTTPS 66
APPENDIX C: Key SMP2 –File Locations 66
APPENDIX D: Enable Hot Keys (Out Of Band) 67
APPENDIX E: Flex Keys 69
APPENDIX F: SMP2 Redundancy 75
APPENDIX G: Protocols and Port Numbers 77
APPENDIX H: Intuitive Mouse Setup 78
Tech Notes: Set or Change the Date, Time and Time Zone 21
Tech Notes: Initial Set-Up of Your Thinklogical SMP2 22
Tech Notes: Customize Drag & Drop 56

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PREFACE
About Thinklogical A BELDEN BRAND
Thinklogical, a Belden brand, is the leading manufacturer and provider of fiber-optic and CATx video,
KVM, audio, and peripheral extension and switching solutions used in video-rich, big-data
computing environments.
Thinklogical offers the only fiber-optic KVM Matrix Switches in the world that are
accredited to the Common Criteria EAL4, TEMPEST SDIP 24 Level B, and NATO NIAPC
Evaluation Scheme: GREEN and the U.S. DoD DISA JITC UCR 2013 APL information
assurance standards. And Thinklogical Velocity products are the first system with both
KVM and video matrix switching capabilities to be placed on the Unified Capabilities
Approved Product List (UC APL) under the Video Distribution System (VDS) category.
Thinklogical products are designed and manufactured in the USA and are certified to the
ISO 9001:2015 standard.
Thinklogical is headquartered in Milford, Connecticut and is owned by Belden, Inc., St. Louis, MO
(http://www.belden.com). For more information about Thinklogical products and services, please
visit https://www.thinklogical.com.

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Note and Warning Symbols
Throughout this document, you will notice certain symbols that bring your attention to important
information. These are Notes and Warnings. Examples are shown below.
Note: Important Notes appear in blue text preceded by a yellow exclamation point
symbol, as shown here.
A note is meant to call the reader’s attention to helpful information at a point in the text that is relevant
to the subject being discussed.
Warning! All Warnings appear in red text, followed by blue text, and preceded by a red
stop sign, as shown here.
A warning is meant to call the reader’s attention to critical information at a point in the text that is
relevant to the subject being discussed.
Class 1 Laser Information
Thinklogical ® products are designed and identified as Class 1 LASER products. This means the maximum
permissible exposure (MPE) cannot be exceeded when viewing the laser with the naked eye or with the aid
of typical magnifying optics (e.g. telescope or microscope).
CLASS 1 LASERS do not require any special
precautions under conditions of normal use.
SFP
Modules
Fiber-Optic
Cables
Class 1 Lasers

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Scope
This document describes the functionality of Thinklogical’s®System Management Portfolio 2.0, also
known as SMP2, a managed configuration and control system for Thinklogical’s VX, MX and TLX line
of Matrix Switches. (See note, below.)
Introduction
Thinklogical’s® System Management Portfolio 2.0, or SMP2, includes the four components
below, available in 6G (VX) and 10G (TLX) and in Multi-mode and Single-mode varieties:
▪SMP2 Software: Matrix Switch-control application that runs on the SMP Appliance and the SMP
Module. (pg. 8)
▪The SMP Appliance is a 19” rack-mount unit that runs Debian Linux software. Like the SMP Module,
it communicates with the Matrix Switch and other components to control system operation, but also
features two Ethernet hubs and monitoring connections to the Matrix Switch and an OSD (On Screen
Display) port (pg. 9). The SMP Appliance also supports Overlay (pg. 46).
▪The SMP Module runs Debian Linux software. It communicates with the Matrix Switch and other
components to control system operation. (pg. 12)
▪The SMP Client runs Debian Linux software and a Chrome browser. It provides user-customized
OSD (On Screen Display) functionality to the user’s configuration. (pg. 12)
Note: SMP2 is NOT supported on the VX40, VX160 or VX320 Matrix Switches due to
hardware restrictions.

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Cable Connection Diagram
Depicted below is a simple, but typical 6G system with four Sources (NUC-1, Mac-1 and Tower-
1 HD1 & HD2), three Destinations (WS-1.1, WS-2.1 and WS-2.2), TX Mon1 and RX Mon1 from
the SMP2 Appliance, through Matrix Switch A (TLX48), all of which are managed by the SMP
Appliance (below, in blue). Two SMP Clients are used for this initial set-up. (Can use up to ten.)
This is the configuration that is referenced in mostscreen-shotsand other examples throughout
this document.

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THE SYSTEM MANAGEMENT PORTFOLIO 2.0
▪The SMP2 Software Package
Thinklogical’s System Management Portfolio 2.0 includes a specialized software package that provides
powerful remote management and maintenance capabilities, making it easier for users to configure,
operate and update Thinklogical signal extension and switching systems of any size.
Among the key enhancements of SMP2:
•The ability of the OSD to recognize the number of connected monitors (pg. 13).
•The ability to create Pools (pg. 37).
•Configurable security classification levels (pg. 45).
•Includes Dashboard, a software package used to configure the network interfaces, manage
services and to enable and manage redundancy and file synchronization (pg. 57).
The intuitive graphical user interface enables fast set-up and control of each Matrix Switch (also called
a Switch or Router) in the system. Tabs along the bottom of the screen allow users to navigate
effortlessly through the Drag N Drop, Connection and Macros pages.
The Drag N Drop Graphical User Interface makes it easy for users to visualize their workstations on-
screen and switch Sources and Destinations by simply moving an icon. As room configurations
evolve over time, icons representing Sources and Destinations can be added or removed from
the layout as required, making it simple to adapt to changing requirements without moving a single
cable or wire. (See more on pg. 52.)
Four Sources (NUC-1, Mac-1 and Tower-1 HD1 and HD2) and three Destinations (WS-1.1, WS-2.1
and WS-2.2) are graphically depicted above in the Drag N Drop GUI, with Sources on the left,
Destinations on the right, plus one Audio Output and two Macros (START UP and CLEAR ALL).
Connections can be made or changed simply by clicking on an icon and dragging it to a desired location.
Macros can be executed, or cleared, with a single click.

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The same Sources and Destinations in the Drag N Drop GUI are also displayed on the Connect and
Combi pages. These can be divided into named sub-sets that appear in the tabs along the top. This
is useful for larger systems with many sources and destinations.
The remainder of this document will use screen shots, diagrams and text to describe in detail each of
the hardware components and the on-screen tabs and windows that make up the System Management
Portfolio 2.0 and how they can be used to manage Thinklogical deployments of any size.
▪The SMP Appliance
The SMP Appliance, a major hardware component of the SMP2, is a system wide, non-intrusive
monitoring and control device connected to a Thinklogical Matrix Switch serving both 10G (TLX)
and 6G (VX) extenders and the connections between them. The SMP Appliance incorporates a core
processor that runs System Management Portfolio 2.0. (See the Cable Connection Diagram, pg. 7.)
▪Collects system health and status information from all VelocityKVM and TLX equipment.
Can also set selective firmware updates to any remotely upgradeable Thinklogical modules.
▪The SMP Appliance is a stand-alone, rack mountable unit in a 14.07” D x 17.49” W x 1.72” H
chassis with four software-controlled cooling fans. There are no other externally-pluggable
modules.
▪Can be used with a Matrix Switch of mixed rate Input/Output Cards (i.e. both 10G and 6G),
however, the MON and the OSD I/O ports are hardware configured as either 6G or 10G.
▪Has download capabilities for Thinklogical Firmware updates. This includes the ability to send
Firmware updates to any connected, upgradable Thinklogical module endpoint.

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THE FRONT PANEL
SMP Appliance, front panel (see Part Numbers, Appendix A, pg. 65)
•LCD and navigation buttons for device configuration and download.
•USB-mini B connector for Thinklogical firmware updates.
•Dual redundant hot-swappable, load-sharing 120W power supplies, replaceable from the front
panel.
THE REAR PANEL
SMP Appliance back panel
•The Appliance can be viewed and controlled locally via
an HDMI 1.2 video Port and either of three USB 2.0
Ports (keyboard, mouse and download).
•The DB9 Serial Console Port connects directly to the
processor and can be used for software debug.
•Monitoring ports for Dashboard and Overlay. For
MON functions only and not required for other
operations. SFP ports are LC-type.
•The OSD provides a fiber-optic output that can be
routed to any KVM extender. The OSD port provides
access to the unit’s desktop. Used for initial set-up and
installation. Thinklogical recommends NOT connecting
the OSD to the Matrix Switch during normal operation.
•The SMP Appliance provides two separate internal
10/100/1000 gigabit Ethernet interfaces:
Eth0 is used for connecting to a site’s enterprise
network.
Eth1 is reserved for a “private” LAN, which includes
the Matrix Switches’ Controller Cards. RJ-45
connector LEDs indicate the mode of operation (1G
orange, 100M green, or 10M yellow)with blinking
as an indication of activity.
•SMP2 Eth1 default IP address 192.168.13.9:60090)
•DASHBOARD Eth1 default IP address 192.168.13.9:60083
HDMI 1.2
OUT LOCAL USB 2.0
T R
RX1
MON TX1
MON RX2
MON TX2
MON
T R T R T R
OSD
T R

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Navigating the SMP Appliance Front Panel LCD
Main Menu –The date and time is read from the Linux kernel. Change the date and time via the Linux
command line.
Reboot/Poweroff –Use this function prior to unit power-down. This may also be done from a terminal
session on the SMP2.
Program Network –Allows the Ethernet address parameters of Eth0 to be changed at the front panel.
This may also be done from the SMP2 Dashboard browser page.
View Network - Allows viewing of the Ethernet address parameters of Eth0. This is useful if the IP
address of Eth0 is unknown (changed from the default).
View System –Allows various system parameters to be viewed, including:
•smp-appl-release –The version of the Linux machine Appliance software that the SMP runs
on.
•FPGA –The release of the FPGA software where 2.x.xx is for 6Gb units and 3.x.xx is for 10
Gb units.
•Serial Number –Serial number of the SMP2 Appliance.
•SFP LOS –SFP loss of signal where “1” indicates the loss of signal (see SFP table below).
•SFP DES OK –Indicates a valid connection to a destination such as a receiver or switch where
“1” is a valid connection.
•PS1 IN OK PS2 IN OK –Shows the power supply status where PS1 is near the power cord
and PS2 is near the LCD panel. IN = “1” means the power supply is installed and OK = “1”
shows it is operating and supplying power.
•Fan Alarm –The status of the four internal fans where “1” is an alarm condition.
•Temperature –Where imxis the processor temperature and FPGA is the FPGA chip
temperature.
•Exit to Main Menu –Hit [enter] to return to the home menu level.
SFP Position
SFP Table –
SFP: 1 2 3 4 5 6 SFP Status
Note: These ports must be configured in the SMP2 to enable them.

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▪The SMP Module
The SMP Module runs Debian Linux software. Like the SMP Appliance, it is available in 6G (VX) or
10G (TLX) and Multi-Mode or Single-Mode configurations and communicates with the Matrix Switch
and other components to control system operation. The SMP Module has one Ethernet interface.
▪The SMP Client
The SMP Client is a convenient way for users to remotely connect a workstation, or multiple
workstations, to any of the sources assigned to a desk by the administrator. An SMP Client is
required for OSD functions. The OSD must be configured in the Sources Tab. The URL must be correct
and Users, Tags and Hot Keys must be filled in.
•Requires an SMP Client connected to the system with an Ethernet cable and a pair of fiber-optic
cables.
•The Out Of Band (OOB) feature on the Rx Extender must be ON. (See Appendix D, pg. 67.)
Press Scroll Lock twice:
Note: Double Scroll-Lock is the default Hotkey configuration for the OSD. A different
Hotkey may be programmed if desired.

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1. A screen will appear with the assigned source options to the right (PCs 1-3 in this example).
2. Click on the desired sources to allocate them to a desk, and a bar for each source will appear above
the OSD1 (On Screen Display) window (PCs 1 and 2 in this example).
3. Note that, at the right end of the PC 2 bar, Monitor 2 appears, indicating that it is already connected.
By clicking on PC 1, the bar becomes highlighted. In the window, OSD1 changes to PC 1 and the
.TAKE.button appears.

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4. Click on the TAKE button. PC 1 is now assigned to Monitor 1 and PC 2 remains assigned to
Monitor 2. Clicking the X to the left will delete that selection.
The SMP Client supports up to four monitors per desk. A box in the upper-left indicates the relative
position of each one with a shaded quadrant. In this case, there is one monitor, so only one quadrant
is shaded.
Connecting Multiple SMP Clients to the System
In larger deployments it may be desirable to use multiple SMP Clients to allow several users access to
the system simultaneously. Up to 10 SMP Clients can be supported in a single system. This is known
as an "OSD Pool" in that if an OSD is in use, the system will deliver the next available OSD at a user’s
request. OSD Pooling requires each SMP Client Module to be configured separately.

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OSD Pooling:
1. Add the SMP Clients (up to 10) to the Sources tab in the SMP configuration as OSD1, OSD2,
OSD3, etc.
2. Configure each SMP Client with a unique IP address:
•Connect a keyboard, monitor and mouse and power up the unit.
•After booting, a browser page will display. Enter https://localhost:60083 to open the Dashboard
application.
•Enter admin for username and admin for password.
•The IP Config page will appear. Enter the desired IP address.
Warning! Avoid IP addresses that are already in use. For example, the default addresses for
a matrix switch are 192.168.13.15 and 192.168.13.16. The default address for the SMP Module
or SMP Appliance is 192.168.13.9.
3. Edit the osd.desktop file located in the /home/user/.config/autostart directory.
The first SMP Client will contain the URL:
https://192.168.13.9:60090/osd.html?sname=OSD1.
The second SMP Client will contain the URL:
https://192.168.13.9:60090/osd.html?sname=OSD2, then …=OSD3, etc.
These examples are for an SMP2 Appliance or Module with a default IP address of 192.168.13.9. Your
configuration may vary.
▪Connect as many as 10 SMP Clients to the system’s Matrix Switch
using fiber-optic cables (up to 400 meters each).
▪If desired, connect an optional local display to the HDMI port and
a local keyboard and mouse to the Local USB Ports of each Client.
The Console port can be used for debug and configuration.
▪Connect the MGMT Port to the same network as the SMP Module
or SMP Appliance.

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SMP Client Kiosk Mode
Note: The SMP Client must run its browser in Kiosk Mode to be accessible to the system.
SMP Client Default Autostart File
SMP Client modules have a default autostart file in the following location:
/home/user/.config/autostart/osd.desktop
This file enables the OSD to power-up to the Chromium browser in Kiosk Mode with the following url:
https://192.168.13.9:60090/osd.html?sname=OSD1
osd.desktop file contents:
[Desktop Entry]
Encoding=UTF-8
Version=0.9.4
Type=Application
Name=osd
Comment=Launch browser for OSD
Exec=/usr/bin/chromium-browser --kiosk https://192.168.13.9:60090/osd.html?sname=OSD1
OnlyShowIn=XFCE;
StartupNotify=false
Terminal=false
Hidden=false
The Launcher
The SMP Client Linux desktop features an OSD Client Restart icon, also known as “The Launcher,”
that will bring the unit up in the normal OSD Kiosk Mode that is required for use by the system. The
launcher can be used to bring the browser up in Kiosk Mode and avoid having to reboot the unit. If a
user changes the IP address of the SMP Appliance or SMP Module, or the name of the SMP Client
Module, then the new IP address and/or name must be configured in the launcher.
Automatically Restore the Kiosk Browser
Since the SMP Client is a Linux computer with a Chrome browser, a user might accidentally or
intentionally close that browser to access the Linux desktop. This is a potential security vulnerability
and will also make it unusable for the next user. To prevent this, the SMP Client can be configured to
restore the kiosk browser automatically if it is closed:
This procedure is recommended for experienced administrators only.
1) Log into the SMP Client as user.
2) Create the directory /home/osd/bin.
3) Create and copy the file launchchrome into this directory.
4) Edit the IP address and module name in the launchchrome file if necessary.
5) Run the command: chmod 777 launchchrome to make the file executable.
6) On the desktop, go to Applications/Settings/Session and Startup.
7) At Session and Startup, choose the Application Autostart tab.
8) Select the osd application and click Edit.
9) Edit the command line to read: /home/osd/bin/launchchrome
10) Reboot the SMP Client Module and the OSD will come up normally.
11) Verify this new configuration by calling up the OSD at a console and then hitting <alt+F4> which
will close the browser and show the desktop. After ~9 seconds the browser will return in Kiosk Mode.

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Contents of launchchrome:
#!/bin/bash
while true
do
/usr/bin/chromium-browser --kiosk https://192.168.13.9:60090/osd.html?sname=OSD1
Done
Note: To undo this modification, log into the SMP Client through the Console Port.
Navigating the SMP Module and SMP Client Front Panel LCD
Main Menu
#Network Parameters
- Static IP Addr IP = 000.000.000.000
- Static Subnet Mask Subnet = 255.255.255.000
- Static Gateway Addr GW = 000.000.000.000
- DHCP Mode DHCP = DISABLED
#System Parameters
- Card Type Type = 0xFD
-FPGA Rev. Rev = 0001.00.04
- Software Rev. Rev = 6
-Serial Number S/N = 10-190212
- FPGA Temp. in C 39
- Board temp. in C 38
- Low Speed connected No
- Local Ctrl Name Name = OSD-01
-Remote Ctrl. Name Name = Not Found
-Load Factory Defaults Yes/No = No
#SFP1 Parameters
- SFP1 Vendor Mfg = FINISAR CORP
- SFP1 Part Number P/N = FTLF8528P3BNV
- SFP1 Wavelength WL = 850
- SFP1 TX Power TX Power = 0.467mW
-SFP1 RX Power RX Power = 0.002mW
-SFP1 TX Bias Bias = 7.318uA
#Alarms
- SFP1 Loss Of Signal On
- Chassis Error Off
- System Reboot Off
- Configuration Changed Off
- Remote Heartbeat Lost On
- High Temperature Alarm Off
-Clear Alarms No
SMP_MC06

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SMP Appliance Technical Specifications
PHYSICAL
(See Appendix A on pg. 65 for part numbers)
Rack-Mountable
Chassis Dimensions
Rack Size: EIA 19” (482.6 mm)
Depth: 14.00” (355.6 mm)
Width: 17.47” (443.8 mm)
Height: 1.72” (43.7 mm)
Weight: 9.5 lbs. (4.32 kg)
Shipping Weight: 18 lbs. (8.2 kg)
Interfaces
Front Panel:
1 USB-mini Firmware Updates
2 LEDs Power Indicators
1 LCD/Nav. Buttons System Menu Navigation
Rear Panel:
1 HDMI-A Local Monitor
3 USB-A Local Keyboard/Mouse/Firmware
1 DB-9 Console Port
(5) SFPs Fiber connections to/from Matrix Switch
8 GbE MagJack Gigabit Ethernet
2 AC IN Power
ELECTRICAL
Input Rating
100-240VAC, 1.5A, 50-60Hz (current to nearest 0.1A)
Max. DC Power
Consumption
80 Watts max. (Equal to max. output of a single Power Supply.)
-
SMP Module/Client Technical Specifications
PHYSICAL
(See Appendix A on pg. 65 for part numbers)
Rack-Mountable
Chassis Dimensions
Depth: 6.875” (174.6 mm)
Width: 3.693” (93.8 mm)
Height: 1.72” (43.7 mm)
Weight: .646 lbs. (.293 kg)
Shipping Weight: 2.0 lbs. (.907 kg)
Interfaces
1 USB-mini Firmware Updates
1 HDMI-A Video Out
2 USB-A Local Keyboard/Mouse/Firmware
1 DB-9 Serial Console Port
1 SFP Fiber connections to/from Matrix Switch
2 LEDs Valid-signal Indicators
1 RJ45 MGMT
1 Reset Return-to-Default Button
ELECTRICAL
Input Rating
100-240VAC, 1.5A, 50-60Hz (current to nearest 0.1A)
Max. DC Power
Consumption
20 Watts max. (Equal to max. output of a single Power Supply.)

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SMP Hardware General Technical Specifications
ENVIRONMENTAL
Temperature
Operating: 0° to 50°C (32°F to 122°F) Ambient
Storage: -20°C to 70°C (-4°F to 158°F)
Humidity
Operating: 5% to 95%, non-condensing
Storage: Unlimited
Altitude
Operating: Thinklogical components are rated to 1000m max. elevation.
Max. operating temp. de-rates by 3% for every 330m > 1000m
Storage: Unlimited
THERMAL
Heat load (BTU/HR): Equal to DC Power consumption x 3.1412
REGULATORY
US/Canada EN 90650, FCC 47 CFR Part 15, ICES, CE
WARRANTY
One year from date of shipment. Extended warranties available.
All values are absolute maximum.
BTU = Wattage x 3.1412, rounded up to the next 100.