Belden thinklogical SMP2-D/R User manual

Revision B, March 2019

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thinklogical®
A BELDEN BRAND
Copyright Notice
Copyright © 2019. All rights reserved. Printed in the U.S.A.
Thinklogical®, ABELDEN BRAND
100 Washington Street
Milford, Connecticut 06460 U.S.A.
Telephone: [phone]
All trademarks and service marks are property of their respective owners.
Subject: Product Manual, SMP2 –D/R
(System Management Portfolio 2.0 with Desks/Rooms Functionality)
Revision: B, March 2019
Website: www.thinklogical.com
Facebook: www.facebook.com/ThinklogicalUSA
LinkedIn: www.linkedin.com/company/thinklogical
Google+: http://plus.google.com/u/0/109273605590791763795/about
YouTube: www.youtube.com/user/thinklogicalNA
Twitter @thinklogical

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Table of Contents
PREFACE 4
About Thinklogical®4
Note and Warning Symbols 5
REGULATORY & SAFETY COMPLIANCE 5
Symbols Found on Our Products 5
Regulatory Compliance 5
North America 5
Australia & New Zealand 6
European Union 6
Standards with which Our Products Comply 6
Supplementary Information 6
OVERVIEW 7
Managing Resources 7
Using Resources 7
Dashboard 7
SMP2 –D/R Administrator’s Functions 8
CONFIGURING THE SMP2 –D/R 9
1. LOG IN TO SMP2 –D/R AS AN ADMINISTRATOR 9
How to Create or Change a Password 9
2. USING SMP2 –D/R 10
The LOGIN Tab 10
The ABOUT Tab 10
The ADMIN (Administration) Tab 10
DESKS/ROOMS Assignment 11
SRCS/POOLS Assignment 11
POOLS/ROOMS Allocation 12
The DESKS/ROOMS Tab 13
The SAVE Button 13
Delete or Open a Desk 15
The SOURCES/POOLS Tab 15
The POOLS/ROOMS Tab 18
Special Allocations 19
The Presets Tab 20
The MTX (Matrix Switch) Tab 21
The RESTART Tab 22
The EXPORT Tab 22
The CONNECT Tab 23
3. THE USER DESKTOP APPLICATION 26

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HOW TO CONTACT US 28
Customer Support 28
Website 28
Email 28
Telephone 28
Fax 28
Product Support 28
Warranty 28
Return Authorization 28
Our Address 28
APPENDIX A: Load deskapp.exe onto a Windows Computer 29
APPENDIX B: SSL Certificates for HTTPS 30
APPENDIX C: Key SMP2 –D/R File Locations 30
APPENDIX D: Enable Hot Keys (Out of Band) 31
APPENDIX E: Hot Keys 32
Hot Keys Syntax 32
Adding Hot Key Functions 34
Flex Keys 36
Create Custom Actions 39
APPENDIX F: Dashboard 42
The IP Config Tab 42
The Redundancy Tab 42
The Services Tab 43
The About Tab 43
sync_install for Dashboard 44
Appendix G: SMP2 Private Network Topology 50
Glossary of Terms 51

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PREFACE
About Thinklogical A BELDEN BRAND
Thinklogical, A BELDEN BRAND, is the leading manufacturer and provider of fiber-optic and CATx video,
KVM, audio, and peripheral extension and switching solutions used in video-rich, big-data
computing environments.
Thinklogical offers the only fiber-optic KVM matrix switches in the world that are
accredited to the Common Criteria EAL4, TEMPEST SDIP 24 Level B, and NATO NIAPC
Evaluation Scheme: GREEN and the U.S. DoD DISA JITC UCR 2013 APL information
assurance standards. And Thinklogical Velocity products are the first system with both
KVM and video matrix switching capabilities to be placed on the Unified Capabilities
Approved Product List (UC APL) under the Video Distribution System (VDS) category.
Thinklogical products are designed and manufactured in the USA and are certified to the
ISO 9001:2015 standard.
Thinklogical is headquartered in Milford, Connecticut and is owned by Belden, Inc., St. Louis, MO
(http://www.belden.com). For more information about Thinklogical products and services, please
visit www.thinklogical.com.

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Note and Warning Symbols
Throughout this manual you will notice certain symbols that bring your attention to important
information. These are Notes and Warnings. Examples are shown below.
Note: Important Notes appear in blue text preceded by a yellow exclamation point symbol,
as shown here.
A note is meant to call the reader’s attention to helpful or important information at a point in the text
that is relevant to the subject being discussed. Please read this information thoroughly.
Warning! All Warnings appear in red text, followed by blue text, and preceded by a red
stop sign, as shown here.
A warning is meant to call the reader’s attention to critical information at a point in the text that is
relevant to the subject being discussed. Please read this information thoroughly.
Regulatory & Safety Compliance
Symbols Found on Our Products
Markings and labels on our products follow industry-standard conventions. Regulatory markings found on our
products comply with all required domestic and many international requirements.
Regulatory Compliance
Thinklogical’s®products are designed and made in the U.S.A. These products have been tested by a certified
testing laboratory and found compliant with the following standards for both domestic USA and many
international locations:
North America
Safety
UL 62368-1:2014Ed.2
CSA C22.2#62368-1:2014Ed.2
LASER Safety
CDRH 21 CFR 1040.10
Class 1 LASER Product
Canadian Radiation Emitting Devices Act, REDR C1370
IEC 60825:2001 Parts 1 and 2
Class 1 LASER Product
Electromagnetic Interference
FCC 47CFR Part 15 Subpart B: 2013 Class A
Industry Canada ICES-003: 2016 Ed. 6

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Australia & New Zealand
This is a Class A product. In a domestic environment this product may cause radio interference, in which case
the user may be required to take corrective action.
European Union
Declaration of Conformity
Manufacturer’s Name & Address: Thinklogical, A BELDEN BRAND
100 Washington Street
Milford, Connecticut 06460 USA
Thinklogical’s products comply with the requirements of Low Voltage Directive 2006/95/EC, EMC Directive
2004/108/EC, RoHS Directive 2011/65/EU, WEEE Directive 2012/19/EU and carry the marking accordingly.
Standards with Which Our Products Comply
Safety
IEC 62368-1:2014Ed.2+C1
CB Scheme Certificate
Electromagnetic Emissions
CENELEC EN 55022:2010 +AC:2011
Electromagnetic Immunity
EN 55024:2011+A1
CENELEC EN 55032:2015
EN 61000-3-2:2000 Harmonics
EN 61000-3-3:2008 Flicker
EN 61000-4-2:2009 Electro-Static Discharge Test
EN 61000-4-3:2006 A1:2008, A2:2010 Radiated Immunity Field Test
EN 61000-4-4:2004 Electrical Fast Transient Test
EN 61000-4-5:2006 Power Supply Surge Test
EN 61000-4-6:2009 Conducted Immunity Test
EN 61000-4-11:2004 Voltage Dips & Interrupts Test
Supplementary Information
The following statements may be appropriate for certain geographical regions and might not apply to your
location:
•This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations. Cet appareil num
é
rique de la classe A respecte toutes les exigencies du
R
è
glement sur le mat
é
rial brouilleur du Canada.
•This is a Class A product. In a domestic environment, this product may cause radio interference, in which
case the user may be required to take corrective action.
•This equipment has been tested and found compliant with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications in which case the user may be required to
make adequate corrective measures at their own expense.
•This Class A digital apparatus complies with Canadian ICES-003 and has been verified as compliant within
the Class A limits of the FCC Radio Frequency Device Rules (FCC Title 47, Part 15, Subpart B CLASS A),
measured to CISPR 22:1993 limits and methods of measurement of Radio Disturbance Characteristics of
Information Technology Equipment.
• The user may notice degraded audio performance in the presence of electro-magnetic fields .

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Overview
This document describes Thinklogical’s®System Management Portfolio 2.0 with Desk/Room
Functionality, a room-oriented, managed-pool control system. Using the standard SMP2 terminology,
the process can be broken down into these few simple steps:
Managing Resources (administrator)
•Matrix Switches are created and configured by administrators
•Sources (computers) are created and assigned to Pools by administrators
•Desks are created and assigned to Rooms by administrators
•Pools are allocated to Rooms by administrators
Using Resources (user)
•Sources are reserved from Pools to Desks by users
•Sources are released from Desks back to their Pools by users
Notes: “HID” = Human Interface Device, i.e. keyboard, mouse, etc.
“TX” = Thinklogical Transmitter.
“RX” = Thinklogical Receiver.
Dashboard (administrator)
Dashboard is included software that can be used to configure network interfaces, to manage services
and to enable and manage redundancy and file synchronization. See more about Dashboard in
Appendix F, pg. 42.

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The SMP2 –D/R Administrator’s Functions
The primary functions of the Administrator are:
FIXED: 1. Create Matrix Switches, 2. Create Sources and assign to Pools, 3. Create Desks and
assign to Rooms.
VARIABLE: 4. Allocate Pools to Rooms, 5. Create special Desk assignments.
In the following example, we assume 18 desks and 40 sources are available:
18 Unassigned Desks 40 Unassigned sources
Initial State: All sources unassigned to pools, all desks unassigned to rooms
ADesk is a computer with two external video inputs connected to
the Matrix Switch. These are displayed in windows on the monitors
and are treated as Destinations by the SMP2-D/R. The keyboard
and mouse connect to a local 2-port switch on the desk. This allows
the user to access the local computer or the remote Sources.
A typical SMP2-D/R Extender
System lay out with some of the
Sources assigned to Pools,
some Desks assigned to
Rooms and Pools allocated to
Rooms, as set up and controlled
by the system administrator.
A typical user desk with dual-head
source

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Configuring the SMP2 –D/R
1. LOG IN TO SMP2 –D/R AS AN ADMINISTRATOR
The System Management Portfolio 2.0 –D/R is accessed either from the console ports or via a web
browser from any computer on the same network as its server. The SMP2’s port number is :60090. Set
the browser’s URL to your IP address (for example: https://192.168.75.92:60090/indexdr.html) to load
the page. Logins are required by default, so for initial access, the following will be displayed:
The administrator’s default Username and the Password are
both “admin” (This should be changed by the administrator.)
How to Create or Change a Password
1. Open a terminal window and become the root user by typing su without a user name. The
password is root.
2. Navigate to /opt/tl/tools
3. Enter ls to show the contents of the directory.
4. Use the cat command to view the file userpwd_README.txt. Follow the instructions
that appear:

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2. USING SMP2 - D/R
When SMP2 - D/R opens, there will be a selection of tabs along the bottom of the page. These are:
Clicking on these tabs takes the user to the various pages used to set-up and manage SMP2 –D/R.
The following graphics are screen shots from a hypothetical SMP2 –D/R deployment and cover the
functions, uses and descriptions of each tab.
THE LOGOUT TAB
The LOGOUT Tab will take the user out of the current session
and open a new Login window, where the user can begin a new
session under the same or a different log-in.
THE ABOUT TAB
The ABOUT Tab displays the installed version of SMP2 –D/R software.
THE ADMIN (Administration) TAB
The ADMIN tab is only available to an administrator logged in as admin and is where the Administrator
can perform the primary functions of Assigning Desks to Rooms, Assigning Sources to Pools, and
Allocating Pools to Rooms. An overview of this process is illustrated here:

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There are seven tabs along the top of the ADMIN page, each with a separate function. Each function
is discussed on the following pages.
DESKS/ROOMS Assignment: First, the administrator creates a room and assigns desks to it. There
must be at least one desk in a room.
SRCS/POOLS Assignment: Next, the administrator creates a pool and assigns sources to it. There
must be at least one source in a pool. Typically, these sources will all be running the same
application.

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POOLS/ROOMS Allocation: Finally, the administrator allocates pools to rooms. Once this process is
complete, the system is ready for operation by Users.
Note: Non alphanumeric characters will cause problems and must be avoided in the
Source, Desk, Room and Pool names. These include; <, >, /, “, :, & and comma. However,
letters, numbers, space, dash, period and single-underscore are acceptable.

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The DESKS/ROOMS Tab
The DESKS / ROOMS Tab allows the Administrator to do three functions:
1. Create Desks
2. Create Rooms
3. Assign Desks to Rooms
The administrator creates desks by right-clicking in the DESKS field and selecting NEW DESK from
the drop-down menu.
Then fill in the Desk Name , Vid(T) , Vid2(T) and Kbd(R) fields and press the SAVE button. The
new desk will appear as an icon.
The SAVE Button
Whenmaking changes, click on the SAVE button in the upper
right corner to make the changes permanent. Click CANCEL
to disregard changes.
The naming convention for Vid and Kbd connections is Switch Name-underscore-underscore-Port
Number, as in A-MON1__1,for example. The double underscore is a separator between the Switch
name and the Port Number.
Once there are one or more desks, the administrator can create new rooms
by right-clicking an empty spot in the ROOMS field and selecting NEW ROOM
from the drop-down menu.
__

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Desks are assigned to rooms by selecting a room icon and the desired desk icons. Click SAVE when
finished.
Clicking on a Room name on the left will display the status of Desks in that Room on the right.
Left-clicking on a Desk name will display its information including fiber-optic connection points.
Note: Do not use ports previously assigned to Sources or Desks.
Other Right-click options in the Desks field include:
FILTER –Opens a Desk Names Filter dialog box which allows the
administrator to limit the Desks displayed in that window. Convenient for
locating Desks in large installations.
SHOW ALL –Returns the window to show all Desks.
SELECT ALL –Selects all available, unassigned desks.
DESELECT ALL –Deselects all desks assigned to that Room. Does not
affect other Rooms.
Room RM101 has three Desks assigned (blue)
and two Desks available (black).

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Delete or Open a Desk
Right-clicking on a Desk name opens a drop-down menu to delete or open a Desk.
Left-clicking on DELETE in the DESK2 drop-down
menu, for example, will issue a warning, then
require user verification, before removing DESK2.
Left-clicking on OPEN PC1 opens a remote-control window for that desk that behaves the same as the
deskapp application in use at the workstations. Additional information on deskapp operation is
available under User Desk Top Application on pg. 26.
The SRCS/POOLS Tab
The SRCS / POOLS Tab allows the Administrator three functions:
1. Create Sources
2. Create Pools
3. Assign Sources to Pools
To create a new Source, right-click within the SOURCES field and select NEW SOURCE from the
drop-down menu.

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A new source icon will appear. Fill in the values for Src Name , Vid(R) , Vid2(R) , Kbd(T) and press
the SAVE button.
Note: Do not use ports previously assigned to DESKS.
The Source names can include a number or other relevant information, as in .Src 1-hdmi . In the
next three columns are the Matrix Switch Port Numbers, indicating the Fiber-optic cable connection
points on each Switch. Do not use duplicate Source Names.
The naming convention for Vid and Kbd connections is Switch Name-underscore-underscore-Port
Number, as in A-MON1__22,for example. The double underscore is a separator between the Switch
name (which, in some cases, may contain its own single underscore) and the Port Number.
1. Once there are one or more Sources, the administrator can create Pools by
right-clicking within an empty spot in the POOLS field, selecting NEW
POOL from the drop-down menu and entering a Pool name.
Right-clicking on a Pool name allows the administrator to rename or delete a
Pool in the drop-down menu. Left-clicking on DELETE P_ALPHA in the drop-
down menu, for example, will issue a warning, then require user verification,
before removing Pool P_ALPHA.

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2. Sources (computers) are assigned to Pools by selecting a Pool icon, then the desired Sources.
When a Pool name is selected on the left, the status of the Sources is displayed on the right.
A blue dot on the Source tab indicates that it is allocated to the selected Pool.
A black dot indicates that this source is not yet assigned to a Pool and is available.
A gray dot indicates the Source is assigned to a different Pool.
A red dot indicates the Source is reserved for a specific user.
3. Click SAVE when finished.
Pool P_ALPHA has three Sources allocated.
Two Sources are Reserved.
No Sources are unassigned.

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The POOLS/ROOMS Tab
The POOLS / ROOMS Tab is where the Administrator allocates Pools to Rooms. The system will
display a table showing all assigned Pools and Rooms.
The TOTAL row indicates the number of sources created in the corresponding pool. The FREE row
shows sources that are currently unallocated. If they are available for allocation they are highlighted in
green. Zero is in gray. Below that, each Room is listed showing the number of sources per Pool
allocated to that room. (In the example above, four Pools with a total of six Sources are allocated to
Room 101. Two of those Sources are reserved by a specific user.)
The number of Sources in a Pool can be changed by left-clicking in a field. The number of available
Sources is highlighted in green. This will require user verification.

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Special Allocations
Special Allocations apply to a selected Desk in a Room and allows the administrator to reserve sources
for that Desk from Pools other than what is normally assigned to that room.
In this example, there are no special allocations initially.
Right-clicking on a Room name allows the administrator
to add special allocations to aDesk.
Right-click on .RM101 and a .SPECIAL DESK
ALLOCATION window drops down.
Left-click on .SPECIAL DESK ALLOCATION and that
Room’s Desks are listed. Click on the desire Desk and a
new line will be inserted for that Special Desk Allocation.
Select a Desk and a new line will appear in the table with the special allocation. Sources can now be
assigned/reserved from any Pool to this Desk.