Belkin F1DN104E User manual

Secure DVI-I KVM
Dual-Head Switch with Audio
User Manual
F1DN104E – Secure 4-Port DVI-I Dual-Head KVM with Audio
F1DN104F – Secure 4-Port DVI-I Dual-Head KVM with Audio Plus
8820-00764 Rev. A00

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Secure DVI-I KVM Dual-Head Switch with Audio
TABLE OF CONTENTS
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Operating the KVM Switch ............................... 14
Common Access Card (CAC) Configuration and Installation .. 15
Frequently Asked Questions ............................. 16
Troubleshooting ........................................ 17
Information............................................. 19
Introduction ............................................. 1
Package Contents ..................................... 1
Overview................................................ 2
Security Features ...................................... 2
Other Features ........................................ 4
Equipment Requirements ............................... 5
System Requirements .................................. 6
Unit Display Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Specifications......................................... 9
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Pre-Configuration .................................... 11
Connection and Installation............................. 11
Color Code Chip Installation ............................ 13

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INTRODUCTION
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9
Thank you for purchasing this Belkin Secure DVI-I Dual-Head
KVM Switch (the Switch). This KVM Switch is designed for use in
secure defense and intelligence installations. The Switch offers safe
centralized control, which prevents unintended data transfer between
computers running at different security levels. The Switch provides
the highest security safeguards and features that meet today’s IA
(information assurance) computing requirements.
This User Manual provides all the details you’ll need to install and
operate your new Switch, in addition to expert troubleshooting
advice—in the unlikely event of a problem.
Package Contents
• Belkin Secure DVI-I Dual-Head KVM Switch
• 12V 1.5A DC Power Supply and Power Cord
• 10 Interchangeable Port Color Chips (multiple colors)
• 12 Port-Naming Labels
• 6 Ft. USB Cable (F1DN104F model only)
• User Manual
Important: This Switch is equipped with active anti-tamper
triggers. Any attempt to open the enclosure will activate the
anti-tamper triggers and render the unit inoperable. If the
unit’s enclosure appears disrupted or if all the port LEDs flash
continuously, please call Belkin Technical Support at
[phone].

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OVERVIEW
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The Belkin Secure DVI-I Dual-Head KVM Switch is the most
advanced and secure commercially available KVM Switch available
today. Below is a summary of all the security features incorporated
into the Switch.
Dedicated Processors
The Switch features a dedicated processor per computer port. This
keeps each computer running on different security levels physically
separated and secure at all times, and prevents any unintended data
leakage between computers.
No Memory Buffer
The Switch does not have a memory buffer and does not have the
ability to store data. This prevents any keystrokes or other data
input from being unintentionally transferred as you switch between
computers, ensuring the integrity of your data.
Non-Reprogrammable Firmware
The Switch features custom firmware that is not reprogrammable,
preventing the ability to tamper with the KVM logic.
Unidirectional Data Paths
Optical diodes used in USB data paths provide high isolation and
prevent data leakage.
Solid-Aluminum, Uni-Body Enclosure
The one-piece aluminum enclosure reduces the entry points into
the Switch’s electronics and minimizes radiated signals that can be
snooped or intercepted.
Active Anti-Tamper Triggers
Active chassis anti-tamper triggers prevent KVM electronics from
being accessed and tampered with.
Tamper-Evident Tape
A holographic security tamper-evident label is placed on the
enclosure to provide a visual indication if the Switch has been opened
or compromised.
Security Features

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Tamper-Proof Hardware
All integrated circuits are soldered directly to the printed circuit board
to prevent tampering with the components.
Protected Display Information
Protected DDC/EDID emulation prevents software weaknesses that
can cause data leakage while maintaining compatibility with the
console display.
USB Device Detection
Storage and other unsafe USB devices are rejected when connected
to the Switch. Only mouse and keyboard data are passed through.
Secure Packaging
“Tear away” packaging ensures secure delivery of the Switch as it is
routed to the end user.
NIAP Listing
The Switch is listed by the National Information Assurance Partnership
(NIAP). It is NIAP Common Criteria validated to EAL 2+ (Evaluation
Assurance Level 2).

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OVERVIEW
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The Belkin Secure DVI-I Dual-Head KVM Switch was designed with
the user in mind for today’s IT environment. Below is a summary of
some features incorporated into the Switch.
USB Support
The Switch is compatible with USB technology and supports
plug-and-play connectivity with USB computers, keyboards,
and mice.
DVI-I Support
The Switch supports both digital and analog video signals. Analog
signals are passed through.
Dual-Link/Dual-Display DVI Support
The Switch supports video resolutions of up to 2560x1600 for up to
two displays. This includes support for digital displays 24 inches
and larger.
Audio Switching
Allows you to share speakers between computers.
Port Coloring
The included color chips can be inserted into each
port-selector button.
Colors can be associated with an established network to facilitate
port identification and reduce user switching error.
Port Naming
The included network-name labels can be placed in the area
underneath the port-selector button to facilitate port identification and
reduce user switching error.
LED Indicators
Each port button number illuminates to indicate that the console
currently controls the corresponding computer. As a port selector is
pushed, the LED number will light up.
Integrated Mounting Rails
Integrated mounting system for easy under-desk or
side-wall mounting.
Other Features

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Equipment Requirements
Cables
Belkin highly recommends you use Belkin Dual DVI/USB KVM Cable
Kits for your Switch to help ensure superior performance. These
cables offer the highest quality possible to ensure optimal data and
video transmission. One Cable Kit is required per
connected computer
Belkin Dual DVI-D/USB KVM Cable Kits with audio:
F1D9014b06 – 6 ft. (1.8m)
F1D9014b10 – 10 ft. (3m)
F1D9014b15 – 15 ft. (4.6m)
Belkin CAC USB A/B Cable (F1DN104F model only)
F1D9013b06 – 6 ft. (1.8m)
F1D9013b10 – 10 ft. (3m)
F1D9013b15 – 15 ft. (4.6m)
Note: Due to USB and DVI signal limitations, the cable length cannot
exceed 15 feet (4.6m).
Insert color chip Remove color chip
with a standard paperclip
Console
12V, 1.5A
Audio
Display
PS2 K PS2 MMouse Keyboard
CAC
4
K/M CACAudio
Video
3
K/M CACAudio
Video
2
K/M CAC Audio
Video
1
K/M CACAudio
Video

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Operating-System (OS) Platforms
The Switch is compatible with computers running on, but not limited
to, the following OS platforms:
• Windows®2000
• Windows XP (Home/Professional)
• Windows 2003 Server
• Windows 7
• Windows Vista®
• Red Hat® Linux®
• Other Linux distributions
• Mac OS® X v10.3 and higher
Keyboards
• USB-compatible (non-composite)
• (or) PS/2-compatible
Mice
• USB-compatible (non-composite)
• (or) PS/2-compatible
Monitors
• Digital displays with DVI-D support, single-link and dual-link
• Analog displays with VGA support
Common Access Card Readers
(F1DN104F model only)
• USB-compatible CAC or smart-card readers
System Requirements

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Unit Display Diagram, Front View
IMPORTANT
NOTICE:
If for any reason
the tamper-evident
seal is missing,
appears disrupted,
or looks different
than the example
shown here, please
call Belkin Technical
Support at (800)
282-2355.
Insert color chip Remove color chip
with a standard paperclip
Console
12V, 1.5A
Audio
Display
PS2 K PS2 MMouse Keyboard
CAC
4
K/M CACAudio
Video
3
K/M CACAudio
Video
2
K/M CAC Audio
Video
1
K/M CACAudio
Video
Tamper-Evident Seal
Name Label Guide
Port Selector
CAC Enable Switch
(F1DN104F model only)
Color Chip
LED Indicator
(F1DN104F model shown)

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Unit Display Diagram, Back View
Insert color chip Remove color chip
with a standard paperclip
Console
12V, 1.5A
Audio
Display
PS2 K PS2 MMouse Keyboard
CAC
4
K/M CACAudio
Video
3
K/M CACAudio
Video
2
K/M CAC Audio
Video
1
K/M CACAudio
Video
Console Monitor Ports
DC Power Jack
Mounting
Track
Mounting
Track
Video Diagnostic LEDs
Console USB
Mouse Port
Computer CAC USB Port
(F1DN104F model only)
Computer DVI, USB,
Audio, and CAC Ports
Console USB CAC Reader Port
(F1DN104F model only)
Console Audio
Input Jack
Console USB
Keyboard Port
PS/2 Console Ports

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OVERVIEW
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Part No.: F1DN104E, F1DN104F
Enclosure: Metal enclosure with high-impact
plastic faceplate
Power Requirements: 12V DC, 1.5A (minimum)
power adapter with
center-pin-positive polarity
AC Input: 100 to 240VAC
No. of Secure Channels: 4
No. of Users Supported: 1
No. of Computers Supported: 4
Monitors Supported: 2 single-link and dual-link digital
DVI-D displays; analog VGA
monitors with adapter
Resolution Support: Up to 2560x1600
Console Keyboard Input: USB Type A
Console Mouse Input: USB Type A
Console CAC Input: USB Type A (F1DN104F model only)
Console Monitor Port: 2 DVI-I dual-link female
Console Speaker: 3.5mm female
CPU Keyboard/Mouse Ports: USB Type B
CPU CAC Ports: USB Type B
CPU Keyboard/Mouse Ports: USB Type B
CPU Audio: 3.5mm female
CPU Monitor Ports: 2 DVI dual-link female
Port Selectors: 4
LED Indicators: 4
Operating Temp: 32° to 104° F (0° to 40° C)
Storage Temp: -4° to 140° F (-20° to 60° C)
Humidity: 0-80% RH, non-condensing
Warranty: 3 years
Specifications

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Dimensions:
(F1DN104E) 12.5 (W) x 6.4 (D) x 2.5 (H) inches
(F1DN104F) 12.5 (W) x 6.4 (D) x 2.5 (H) inches
Weight:
(F1DN104E) 4.85 lbs.
(F1DN104F) 4.9 lbs.
Made in the USA

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INSTALLATION
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Pre-Configuration
Where to place the Switch:
The enclosure of the Switch is designed for desktop or under-mount
configuration. An optional Mount Kit (Belkin part number F1D008)
is available.
Consider the following when deciding where to place the Switch:
• your proximity to the port selectors on the front of the Switch
• the lengths of the cables attached to your keyboard, monitor,
and mouse
• the location of your computers in relation to your console
• the lengths of the cables you use to connect your computers
to the Switch
Warning: Avoid placing cables near fluorescent lights,
air-conditioning equipment, or machines that create electrical noise
(e.g., vacuum cleaners).
Connection and Installation
Step 1 Connecting the Console to the Switch
Warning: Before attempting to connect anything to the Switch or your
computers, please ensure that all computer equipment and devices
are powered off.
Connect your monitors, keyboard, mouse, and speaker to the rear of
the Switch in the “User Console” section. (Refer to diagram on page 8)
Step 2 Power Up
2.1 Power on the monitors.
2.2 Power up the KVM Switch by connecting the power. The display
diagnostic LEDs should be solid green a few seconds after
power up. This indicates the display EDID information has been
captured and secured. If the display diagnostic LED remains
blinking for longer than 10 seconds after power up, refer to the
Troubleshooting section of this user manual.

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INSTALLATION
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INSTALLATION
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Step 4 Powering Up the Computers
Power up all the attached computers and check for display
and peripheral functionality. All computers can be powered on
simultaneously.
Note: Your computers should recognize the Switch and automatically
install the HID USB driver if necessary. Refer to the Troubleshooting
section of this manual if you are having problems with the USB
keyboard or mouse.
When you power on your computers, the Switch emulates both a
mouse and keyboard on each port and allows your computers to
boot normally. The computer connected to port “1” will be displayed
on the monitor. Check to see that the keyboard, monitor, and mouse
are working normally. Proceed to do this with all occupied ports to
verify that all computers are connected and responding correctly.
If you encounter an error, check your cable connections for that
computer and reboot. If the problem persists, please refer to the
Troubleshooting section in this User Manual.
Step 3 Connecting Computers to the Switch
3.1 Make sure all computers are powered off.
3.2 Using the Belkin Dual DVI/USB KVM Cable Kit, connect the
computers to a port on the rear of the KVM Switch. (Refer to
diagram on page 8)
Note: The Cable Kit must be connected directly to a free USB port on
your computer, with no USB hubs or other devices in between.

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INSTALLATION
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INSTALLATION
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Color Code Chip Installation
The KVM Switch’s port-selector buttons can be color-coded for easier
identification. Refer to the installation instructions below. Note: You
may have to remove the existing black color chip first.
Port Name Label
The included network-name labels can be placed in the area
underneath the port-selector buttons for port identification.
Insert color chip Remove color chip
with a standard paperclip
Console
12V, 1.5A
Audio
Display
PS2 K PS2 MMouse Keyboard
CAC
4
K/M CACAudio
Video
3
K/M CACAudio
Video
2
K/M CAC Audio
Video
1
K/M CACAudio
Video

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OPERATING THE SWITCH
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Operation
Selecting a Computer Using Port Selectors
Now that you have connected your console and computers to the
Switch, it is ready for use. You can select which computer you wish
to control by pressing the corresponding port selector on the front of
the Switch. The LED number will illuminate to indicate which computer
(or port) is currently selected. It may take approximately 1 second for
the video signal to sync after switching ports. This is normal behavior
and is dependent on the display connected. This is normal operation
and ensures that proper synchronization is established between the
monitor and the connected computers.
Keyboard and mouse inputs can only be sent to the selected
computer, and video outputs can only be received from the selected
computer. The Switch also prevents any data transfer between
connected computers, ensuring the security of your computers.
Please note that the default port at power-up is port 1. In case
of a power failure or if the power is cycled, the Switch will
default to port 1.

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COMMON ACCESS CARD (CAC) CONFIGURATION AND INSTALLATION
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Step 1 Installation
1.1 Using the included USB cable, connect one end of the cable to
the computer that requires CAC, and the other end to the CAC
port on the KVM Switch that corresponds to the computer.
1.2 Enable CAC for the same port connection in Step 1.1 by switching
the CAC switch to the right.
1.3 Repeat steps above for additional computers that require CAC.
Make sure that the CAC switch is disabled (left) for all other
non-connected CAC systems.
1.4 Once configured, the CAC connection will be switched only when
required by the connected computer. When switching from a CAC-
enabled port to a non-CAC-enabled port, the CAC connection will
remain with the last previously selected port where the CAC was
set to “Enable.”
CAC (Common Access Card) Configuration and
Operation (F1DN104F model only)
CAC connection to the computer requires a separate USB cable
connection and allows the user to specify whether there is a
CAC required for that computer or not. This allows the CAC to be
connected and controlled separately to the keyboard, mouse, video,
and audio.
Notice: The CAC functionality was not certified by Common
Criteria. Currently, Common Criteria does not offer any guidelines
for CAC peripheral support in the Peripheral Sharing Protection
Profile. The inclusion of this functionality does not affect the
Common Criteria certification applied to the rest of the product.

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Secure DVI-I KVM Dual-Head Switch with Audio
FREQUENTLY ASKED QUESTIONS
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What does “NIAP Common Criteria validation to EAL” mean?
To learn more about NIAP Common Criteria and EAL, visit
http://www.niap-ccevs.org/
What do I do if I find that the tamper-evident seal on the Switch
has been removed or disrupted?
Please call Belkin Technical Support at [phone] immediately.
The KVM Switch’s circuitry may have been compromised.
How far can the Switch be from my computer?
The Switch can be located up to 15 feet (4.6m) away from your
computer due to DVI- and USB-cable limitation.
Do I have to install software to use the Switch?
No, the Switch does not require any software to be installed in
your computers.
Can I use the Switch with a computer that does not
support USB?
The Switch is designed to work with USB-capable computers. Call
your sales rep for Secure KVM accessories that allow support of
different input and video formats.
Does the Switch require an AC adapter?
Yes, the Switch requires a 12-volt DC, 1.5-Amp (minimum) power
adapter in order to function properly.
Does the Switch support Linux?
Yes, the Switch works with Red Hat Linux and other Linux
distributions configured for USB support.
What computer equipment does the KVM support?
The Switch is compatible with systems and peripherals from Dell, HP,
ClearCube, WYSE, Microsoft, Logitech, etc. Please contact Belkin
Technical Support at [phone] for compatibility issues you
may experience.

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Secure DVI-I KVM Dual-Head Switch with Audio
TROUBLESHOOTING
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General
My computer does not boot when connected to the Switch but
works fine when I connect my keyboard, video, and mouse
directly to my computer.
• Make sure that the DVI/USB KVM Cable Kit is connected tightly
between the Switch and the computer.
Video
I am getting ghosting, shadowing, or fuzzy images on
my monitor.
• Check that all video cables are inserted properly to the Switch,
computer, and monitor.
• With everything connected, power-cycle the KVM Switch to reset
the video. Make sure the Video Diagnostic LED is solid green.
• Check that the monitor you are using supports the resolution and
refresh-rate setting on your computer.
• Lower the video resolution of your monitor.
• Check that the video-cable length does not exceed 15 feet (4.6m).
• Check that the graphics card you are using supports the resolution
and refresh-rate setting on your computer.
• Connect the monitor directly into the computer you are having
trouble with to see if the problem still appears.
I am getting a black screen on my monitor.
• Check that all video cables are inserted properly.
• Check that there is proper voltage available to the power adapter
and that it is inserted correctly.
• Connect your monitor directly to the computer to verify that your
monitor is functioning properly.
• Reboot the computer.
The display diagnostic LED does not stop blinking.
• Check that the cable that connects to the monitor is inserted
properly on both ends.
• Check that the monitor is powered on.
• Power-cycle the KVM unit by removing and reattaching the
power plug.
• Try a different monitor.

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TROUBLESHOOTING
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Keyboard
The computer does not detect my keyboard, or my keyboard does
not work when I switch computers or reboot.
• Check that the keyboard you are using is connected properly to
the Switch.
• Check that the USB cable between the Switch and the computer
is completely connected.
• Try connecting to a different USB port on the computer.
• Make sure the keyboard works when directly plugged into the
computer (the HID USB driver is installed on the computer).
Rebooting may be necessary when trying this.
• Make sure you are not using a keyboard with an integrated USB
hub or other USB-integrated devices.
• If the computer is coming out of standby mode, allow up to one
minute to regain mouse function.
• Try a different keyboard.
The CAPS, NUM, and Scroll Lock lights on my keyboard do not
function when I connect to the KVM Switch.
This is normal operation. The lock-state information is fully functional.
Due to the security of the KVM Switch and known exploitation of
lock-state information for leakages, the LED status is not supported.
Please refer to the operating system for verification of the lock-state
information for CAPS, NUM, and Scroll Lock.
Mouse
The computer does not detect my mouse, or my mouse does not
work when I switch computers or reboot.
• Check that the mouse you are using is connected properly
to the Switch.
• Check that the USB cable between the Switch and the computer
is completely connected.
• Try connecting to a different USB port on the computer.
• Make sure the mouse works when directly plugged into the
computer (the HID USB driver is installed on the computer).
Rebooting may be necessary when trying this.
• Make sure you are not using a keyboard with an integrated USB
hub or other USB-integrated devices.
• If the computer is coming out of standby mode, allow up to one
minute to regain mouse function.
• Try a different mouse.