Belmont Garden Lorraine Fountain User manual

Lorraine Fountain
Owner’s Manual

PLEASE READ FIRST BEFORE RETURNING
Please call us for assistance at 1+ [phone]
or email us at customercar[email protected]
Our Customer Care Department is available:
Monday - Friday 8:30am to 4:00pm PST, 11:30am to 7:00pm EST
If you have any questions regarding assembly, parts, or operation,
please visit our website at www.belmont.garden. You will nd instructional
videos on how to assemble and operate your fountain,
and will keep you up to date on our newest products.
This product comes with a one year limited warranty against
materials and workmanship.
Please review the list of accessories included with your
Belmont Garden™ Fountain on the next page. Please note,
images of parts are not to scale with one another.

CONTENTS
Step1: Pedestal & Base
Bowl Locking System
Step 2: Fountain Bowl Installation
Large Bowl Locking System
Step 3: Water Pump & Fountain Tier Installation
Water Pump Installation
Fountain Tier Installation
Step 4: Setting Up Your Fountain
Fill Your Fountain
Operating Your Fountain
Troubleshooting and Maintenance
Cleaning your Fountain
Cold Storage
Cleaning the Water Pump’s Parts
Water Pump Air Filters
Water Pump Flow Adjustment
Water Pump Impeller
Priming the Water Pump
Water Pump Connection
Using Leveling Shims
Troubleshooting Guide
1
2
4
5
6
7
8
10
11
11
12
12
12
12
12
12
13
13
14
15
15

Parts for your Belmont
Garden™Fountain:
Base
Topper
Pedestal
Large Bowl
Power Cords & Plugs
Leveling Shim

Step 1:
You will need:
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Base
Pedestal
Step 1:
Pedestal &
Base

2| Remember if you need help contact Customer Care: 1+ [phone]
Note: You will notice that there are threads on the top of the Pedestal and there are corresponding
threads in the top of the Base. These threads t together and lock when tightened.
Top of the Pedestal Bottom of the Base
Step 1: Make sure to place the Pedestal of your Fountain on a at, rm surface. Screw the Base into
the pedestal until snug, do not over-tighten.
Pedestal, Base & Bowl Locking System
A look at how the base & bowl locking system works on your Fountain.

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STOP!
At this point, your fountain should look like the image
below. Go to the next page for the next step to setup
your new Belmont Garden™ Fountain.

Step 1:
You will need:
4| Remember if you need help contact Customer Care: 1+ [phone]
Step 2:
Fountain Bowl
Installation
Assembled Base &
Bottom Base
Large Bowl

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At this point, your fountain should look like the image
on the left. Go to the next page for the next step to
setup your new fountain.
STOP!
Large Bowl Locking System
A look at how the Large Bowl locking system works on your Fountain.
Bottom of the Large Bowl Top of the Base
Note: The same as with the Pedestal and bottom of the Base, you will notice that there are threads on
the top of the Base and there are corresponding threads in the bottom of the Bowl. These threads t
together and lock when tightened.
Step1: Be sure to
place the base of your
fountain on a at, rm
surface.
Step 2: Set the Large Bowl on the base. Screw the Large Bowl into the Base
until snug, do not over-tighten.

Step 1:
You will need:
6| Remember if you need help contact Customer Care: 1+ [phone]
Step 3:
Water Pump &
Fountain Tier
Installation
Assembled Base &
Large Bowl Fountain Tier
Power Cords & Plugs

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Water Pump Installation
For the next step, you will install the fountain tier
into the large bowl. Rest the fountain tier on the
side of the large bowl.
Be sure to leave approximately 7 to 8 inches of
slack in the cord coming from the water pump
so the pump will sit on the bottom of the large
bowl when the fountain tier is assembled.
Step 1: Feed the Water Pump cord down the
pipe.
Step 2:
Route the Electrical Power Cord through
the base of the fountain and through the notch on
the bottom of the Pedestal.

8| Remember if you need help contact Customer Care: 1+ [phone]
Step 2: Connect the male outlet on the top of the water pump to the tube inside of the fountain tier.
Make sure this connection is snug.
Fountain Tier Installation
For the next step, you will install the fountain tier
into the large bowl.
Step 1: Rest the fountain tier on the side of the
large bowl (Black Arrow).

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STOP!
At this point, your fountain should look like the
image below. Go to the next page for the next
step to setup your new Belmont Garden™
Fountain.
Fountain Tier Installation
Step 4: The fountain tier uses a key system that
will lock it to the middle of the large bowl (Black
arrows).
Step 5: Connect the fountain tier to the large
bowl and turn the fountain tier about a quarter
turn clockwise to lock it into place.

Step 1:
You will need:
10| Remember if you need help contact Customer Care: 1+ [phone]
Setting
Up Your
Fountain
Step 4:
Fountain Assembled
Water To
Fill Your
Fountain

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Fill the Fountain Tier until water pours over the spouts. Then ll the Large Bowl until the water is
about 1 inch (2.5 centimeters) from the top of the bowl.
After you have lled your Fountain, grab both sides of the Large Bowl and quickly shake your Foun-
tain for ten seconds. This is to dislodge any air bubbles that may be caught in your Water Pump.
Plug in your Fountain. Water should be owing from the top of your fountain. If water is not owing,
Unplug your Fountain, and repeat the step above.
IF YOUR FOUNTAIN IS MAKING A LOUD NOISE, DON’T PANIC!
This just means that there are air bubbles stuck in the Water Pump. Your pump will not be harmed
and you can easily x this issue. You can try priming the Fountain again by repeating the steps
above however, if the problem still persists, refer to the “Priming The Water Pump” section of this
manual for instructions on how to prime the Water Pump.
Fill Your Fountain
Operating Your Fountain

12| Remember if you need help contact Customer Care: 1+ [phone]
Troubleshooting and Maintenance
Cleaning your Fountain
In order to keep your fountain in tip-top shape and free of algae, you should clean your fountain
every two months. To clean your fountain, drain of all water and disassemble. Use a mild soap
and a soft cloth to clean the parts of your Belmont Garden™ fountain. Your fountain bowl will form
a natural patina nish which with time may appear lighter or whiter than the original color. This is
normal. DO NOT SCRUB YOUR FOUNTAIN, AS THIS COULD CAUSE DAMAGE TO THE FINISH
OF YOUR BELMONT GARDEN™ FOUNTAIN.
Cold Storage
Drain the water from fountain prior to the rst freeze of the season. Clean and dry the fountain of
all water. Remove the water pump and bring it indoors. (Now is a great time to clean the pump to
remove any debris that may have accumulated throughout the year. See page 13) Store in a warm
dry area.
Water Pump Air Filters
After about six weeks of usage, you may want to clean the Water Pump’s lter and
impeller to keep your Belmont Garden™ Fountain in tip-top shape.
Cleaning the Water Pump’s Parts
Water Pump Flow Adjustment
Begin by disconnecting the
pump from the Fountain Tier.
Step 1: Remove the front of the
Water Pump by grabbing the
sides of the front panel and pull
it o the unit.
Step 2: Wash the lters under
running water until debris has
been removed. Then replace
the lters and pump’s front
cover.
Step 1: Adjust the water ow by locating the Water Flow
Adjustment Lever on the Water Pump side cover. Move the
lever toward the + (plus) sign to increase water ow or –
(minus) sign to decrease water ow.

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The impeller inside of the Water Pump is what pushes water up
through your fountain, allowing you to enjoy the soothing sounds
and wonderful sights of your Belmont Garden™ Fountain. After
long periods of usage, this part will need to be cleaned to make
sure your fountain runs optimally.
Water Pump Impeller
Step 1: Remove the
front of the Water
Pump by grabbing the
sides of the front panel
and pull it o the unit.
Step 2: Remove the
impeller chamber
cover. This is tightly
tted on to the impeller
chamber, but will come
o.
Step 3: Remove
the impeller from its
chamber.
Step 4: Rinse the impeller
until all debris has been
removed. Then replace
the impeller in the impeller
chamber, put the impeller
chamber back on and
then replace the pump’s
front panel.
Please Note: If pump is cavitating and or water is not owing
or not owing properly, check that the water pump impeller
chamber cover is pressed on all the way.
Is your fountain making a loud noise or do you not see water owing?
If you nd the water pump is running, but water is not
owing from your fountain, or you hear a loud grinding
noise coming from your fountain, not to worry, you can
try priming the water pump:
Begin by unplugging to turn your fountain o.
Firmly grasp onto the two sides of the large bowl. Agitate the water
by quickly shaking the fountain back and forth for about ve seconds.
Plug the fountain in to turn your fountain on.
If the problem still persists, repeat previous step 2 - 3 times. This
helps dislodge any air bubbles in your pump that may be causing
the problem.
If the problem still persists, try the method below:
Begin by unplugging to turn your fountain o.
Remove the fountain tier by turning the bowl counter clockwise
unscrewing and then lift o. You
can now rest the fountain tier on its side.
Now detach the water pump from the feeder tube inside the fountain tier.
When removing the water pump, use caution when pulling the pump from the feeder tube. Pinch the
bottom of the feeder tube close to the pump with one hand and then pull the
water pump from the feeder tube with your other hand.
Priming the Water Pump

14| Remember if you need help contact Customer Care: 1+ [phone]
Step 1: Submerge the Water
Pump(s) into the water inside the
Large Bowl and lightly shake the
pump underwater to release air
bubbles inside the vents on the
Water Pump.
Step 2: Plug the fountain in
to turn on turn the fountain on
and you should see water owing
from the pump. Let the pump run
for about ten seconds and then
unplug the power to turn your
fountain o.
Step 3: Reconnect the Water
Pump to the feeder tube inside
the fountain bowl and reattach
the Fountain Tier to the Large
Bowl.
Priming the Water Pump (Continued)
Water Pump Connection
If your Belmont Garden™ Fountain did not come with the water pump already connected to
the tube inside of the fountain tier or if the water pump gets disconnected from the fountain
tier, use these instructions to reconnect your water pump.
Step 1: Remove the fountain tier by turning the fountain tier
counter clockwise unscrewing and then lift o. Rest the fountain
tier on its side.
Step 2: Connect the male outlet
on the top of the water pump to
the tube inside of the fountain
tier. Make sure this connection
is snug.
Then reassemble the fountain
tier with the instructions on
page 3.

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Troubleshooting Guide
PROBLEM SOLUTION
Water Not Flowing
Check if Fountain is plugged in correctly: See Setting Up Fountain Section.
Pump is on but no water ow: Check water level.
Pump is on but no water ow: Check pump is free of debris, kinks or obstruc-
tions. See Troubleshooting section.
Pump is on but no water ow: Check water tube is connected properly. See
Base and Fountain Ball Installation Section 1.
Low Water Flow
Check if Fountain is plugged in correctly: See Setting Up Fountain Section.
Pump is on but low water ow: Check pump is free of debris, kinks or obstruc-
tions. See Troubleshooting section.
Pump is on low water ow: Check water level.
Pump is on but low water ow: pump is cavitating. See Priming The Water
Pump Section.
Loud Sound
Loud sound and weak ow: Air in pump: See Priming The Water Pump Section.
Loud sound and weak ow: Check pump is free of debris, kinks or obstructions.
See Troubleshooting section.
Suddenly Stops Pump suddenly stops: Check pump is free of debris, kinks or obstructions. See
Troubleshooting section.
Place the shim underneath the
base on the opposite side that is
not owing as strongly as the other
sides.
Grasp the shim and break it on
the crease closest to the end of
the base.
Once the shim is broken, it will be
hidden but will level your fountain.
If you are having trouble getting water to ow evenly o of the spouts on your Belmont Garden™ Foun-
tain, you may need to level the surface that your fountain is placed on. With the included leveling shims,
you do not need to move your fountain, just follow the instructions below to get even water ow.
Using Leveling Shims

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On the web: www.belmont.garden
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© Yeiser Research & Development, LLC; 2019. All rights reserved.
Made in China
Designed in the USA
LIMITED ONE YEAR WARRANTY
This product has a one year limited warranty on all materials and workmanship. Belmont GardenTM
warrants the original purchaser of this product that the product will be free from manufacturing defects
in workmanship and material for a period of one (1) year from the date of original purchase. If within
one (1) year this product fails due to defect in material or workmanship, Belmont GardenTM will repair,
replace or supply any defective part at their discretion. The purchaser must contact Belmont GardenTM
and provide a description of the defective part, including digital pictures if requested, with this original
purchase documentation as validation of warranty coverage. This warranty gives you specic legal
rights and you may also have other rights which varies from state to state.
This warranty does not cover or apply to: (a) damage to the product due to misuse, mishandling, and
abuse, (b) products not used in accordance with instructions, (c) product not assembled or installed
according to instructions, and (d) normal wear and tear.
Call us for assistance at [phone] or you can email us at:
customercar[email protected]
Our Customer Care Department is available:
Monday - Friday 8:30am to 5:30pm PST / 11:30am - 8:30pm EST