Bematech SB9011D User manual

SB9011D All-in-one Touch POS Terminal
USERMANUAL

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Table of Contents
1Overview............................................................................................ 2
1.1 Safety Information ........................................................................................ 2
1.2 Electromagnetic compatibility statement................................................. 3
2Installation Guide ............................................................................. 4
2.1 Appearances.................................................................................................... 4
2.2 Rear panel I/O connectors............................................................................. 5
3Setup and Driver Installation........................................................... 6
3.1 Motherboard BIOS settings.......................................................................... 6
3.2 Touch screen driver installation:.................................................................. 8
4Troubleshooting...............................................................................16
5Specifications...................................................................................19

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1 Overview
Thank you for purchasing the SB9011D all-in-one touch POS terminal, Bematech is
committed to continuously improve product quality and provide better
after-sales service. In order to take full advantage of our devices, we strongly
recommend that you take the time to read this manual before diving into
software solution.
Note: Information in this manual may change without prior notice.
1.1 Safety Information
Before plug in the product, please make sure the power you provide
meets the power requirements (such as voltage, frequency); Make sure
the ground terminal of the poweroutlet is working properly.
Lightning may damage this product. During lightning storms, unplug
the network cable, power cable and any other connections.
Turn off power before connecting any devices (except USB devices) to the
terminal.
Do not attempt to open the chassis. You may be hurt by electric shock.
For service, callyour place ofpurchase.
Do not spill liquid on the terminal. Do not place any objects into the
ventilation holes of this product. It may cause short-circuit of the internal
components and cause a fire or electric shock.
After the computer is stored below temperature of 10 ° C, please place the
machine in room temperature (10-35 ° C) in the original packing for at
least two hours to allow the terminal to restore to room temperature
before operation. This is to avoid condensation that might bring
electrical damage.
Keep the terminal clean, dry, and away from dust, moisture and direct
sunlight.
Do not use harsh chemicals or strong cleaning solvents to clean the

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monitor screen. Wipe it clean with a soft terry cloth applied with a mild
solution
Do not share the same power outlet with high-power electrical appliances;
keep distance from high level magnetic interference.
Do not the use sharp pointed objects to work with the touch screen to
avoid damage to the screen.
When the following occurs:
Liquid gets inside the POS terminal;
Accidental physical damage;
POS terminalproduces a burning smell;
Immediately disconnect the power supply, unplug the power cord, and
contact a qualified service technician.
1.2 Electromagnetic compatibility statement
FCC NOTICE
This device complies with Part 15 of FCC Rules. Operations are subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
EUROPEAN COMMUNITY (CE) MARK OF CONFORMITY
This product is in conformity with the protection requirements of EU Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. Logic Controls cannot accept
responsibility for any failure to satisfy the protection requirements resulting
from a non-recommended modification of the product. This product has
been tested and found to comply with the limits for Class A Information
Technology Equipment according to CISPR 22 / European Standard EN 55022.
The limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with
licensed communication equipment.

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2 Installation Guide
2.1 Appearances

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2.2 Rear panel I/O connectors
At the rear panel of the SB9011Dis a row ofexternal I/O device connectors
detailed as follows:
POWER key: Turn power on/off
MOUSE: Connection toPS/2 mouse
KB:Connection to PS/2 keyboard
LPT: DB25 parallel port for connection to POS printer
VGA: VGA signal output forconnection to external monitor
COM 1.3.4.5.6: DB9 port for connection to serial devices
USB:Connection to USB devices
LAN1: RJ-45 Ethernet connection to 100M-bit LAN
LAN2: RJ-45Ethernet connection to Giga-bitLAN
LINE OUT: Stereo phone jack audio output
MIC IN:Microphone input
12VDC IN:Connection to 12V DC Power Supply

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3 Setup and Driver Installation
3.1 MotherboardBIOS settings
The POS terminal has a BIOS (Basic Input Output System) chip on the
motherboard. Every time you start the terminals, the system will first run the
BIOS self-test routine to check the main components of the system to ensure it is
working properly.
The terminal is loaded with default BIOS settings in the factory. Please do not
change the parameters in the BIOS unless necessary.
Inthe following situations, youneedto runthe BIOS setup:
1) Error message appears on the screen during the system self-test and
requested to enter BIOS setup.
a. Press F1 torun setup; or
b. Press F2 toload default values and continue
2) If you need to change the factory default settings to customized application
requirements.
a. During system boot, hit DEL key to enter BIOS setup.
b. If the message disappears before you respond to, you can turn off the
machine and restart the computer. You can also press <Ctrl> + <Alt> + <Del>
to restart.
Control keys
<↑>Move up
<↓>Move down
<←> Move left
<→> Move right
<Enter> To select this option
<Esc> To exit themenu or toreturnto the main menu from the submenu
<+/PU> Increase the value or change selection
<-/PD> Reduce the value or change selection
<F1> Help, onlyavailable inthe statusmenuand select templates menu
<F9> To load defaultl settings
<F10> To store settings and exit the CMOS SETUP program

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Main CMOS Setup Menu
System Overview
IP25X2 BIOS VER:1.00
AMIBIOS
Version :08.00.15
2011-06-20 ItemHelp
Built Date:06/20/11
ID:LIPVB8106
System summary
IDE Device
Not detected While enteringsetup
BIOS auto detects the
Presence of SATA
Device. This displays
The status of auto
detection of SATA
devices.
CF Disk Device Not detected
SATA1 Device Hard Disk
SATA2 Device Not Detected
System time (hh:mm:ss)
System date (mm:dd:yy)
Language
12 :34 : 56
Fri 10/26/2012
English
System Overview
IP25X2 BIOS VER:1.00
AMIBIOS
Version :08.00.15
2011-01-05
F1 Help ↑↓ Select Item +/- Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub Menu F10Save and Exit
Advanced Settings Menu
Advanced Settings ItemHelp
WARNING: setting wrong values in the below
sections may cause system to malfunction
CPU Configuration
Supper IO Configuration
ConfigureCPU
Hardware Health Configure
ACPI Configure
USB Configuration
APM Configuration
F1 Help ↑↓ Select Item +/- ChangeValues F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub Menu F10 Save and Exit

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Exit Menu
Exit options Item Help
Save Change and Exit
Discard Change and Exit
DiscardChange
Load OptimalDefault
Exitsystemsetup
after saving the
changes.
F1 Help ↑↓ Select Item +/- Change Values F9 Setup Defaults
Esc Exit ←→ Select Menu Enter Select Sub Menu F10 Save and Exit
3.2 Touch screen driver installation:
Step 1: Navigate to the installer directory tofind the setup.exe file. Double-click
on “setup.exe” to start installation.

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Step 2: When installation starts, click[Next]to proceed tothe next step.
Step 3: Installation inprogress