Bernafon Nevara User manual

Nevara, Saphira,
Juna, Carista, Acriva,
Chronos, Inizia
Instructions for Use
BEHIND-THE-EAR
HEARING AIDS
Compact Power Plus BTE
Compact Power BTE

3

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Table of Contents
Hearing Aid Description 9
Step-by-Step Instructions
for Using Your Hearing Aid 12
Step 1: Inserting the Battery 12
Step 2: Turning the Hearing Aid ON 14
Step 3: Inserting Your Hearing Aid 15
Step 4: Changing the Volume 19
Step 5: Changing the Programs 21
Step 6: Muting Your Hearing Aid 23
Step 7: Removing Your Hearing Aid 24
Step 8: Turning the Hearing Aid OFF 25
Step 9: Changing the Battery 25
Tamper-Resistant Battery Door (optional) 26
Features of Your Hearing Aid 27
Caring for Your Hearing Aid 29
Common Problems and Solutions 40

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Accessories 42
Warnings 44
International Warranty 51
Mobile Phone 53
Technical Information 55
Information and Explanation of Symbols 58

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The following Bernafon hearing aid models are
covered within this booklet:
Juna 9 | 7
JU9 CPx, with wireless functionality
JU9 CP, with wireless functionality
JU7 CPx, with wireless functionality
JU7 CP, with wireless functionality
Acriva 9 | 7
AR9 CPx, with wireless functionality
AR9 CP, with wireless functionality
AR7 CPx, with wireless functionality
AR7 CP, with wireless functionality
Chronos 9 | 7 | 5
CN9 CPx, with wireless functionality
CN9 CP, with wireless functionality
CN7 CPx, with wireless functionality
CN7 CP, with wireless functionality
CN5 CPx, with wireless functionality
CN5 CP, with wireless functionality
Saphira 5 | 3
SA5 CPx, with wireless functionality
SA5 CP, with wireless functionality
SA3 CPx, with wireless functionality
SA3 CP, with wireless functionality

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Carista 5 | 3
CA5 CPx, with wireless functionality
CA5 CP, with wireless functionality
CA3 CPx, with wireless functionality
CA3 CP, with wireless functionality
Inizia 3 | 1
IN3 CPx
IN3 CP
IN1 CPx
IN1 CP
Nevara 1
NE1 CPx, with wireless functionality

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This booklet guides you on how to use and
maintain your new hearing aid. Please read
the booklet carefully including the warning
section. This will help you to achieve the full
benet of your new hearing aid.
Your hearing care professional has adjusted
the hearing aid to meet your needs. If you have
additional questions, please contact your hearing
care professional.
Indication for Use / Intended Purpose
The hearing aids are intended to amplify and transmit
sound to the ear and thereby compensate for
impaired hearing. The hearing aids are intended to be
used by children (> 36 months) and adults.
IMPORTANT NOTICE
The hearing aid amplication is uniquely adjusted
and optimized to your personal hearing capabilities
during the tting performed by your hearing care
professional.

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Hearing Aid Description
There are two different attachments and several
different ear pieces which classify your hearing aid
style. Please identify your attachment and ear piece.
This will make it easier for you to navigate through
this booklet.
CPx/CP BTE with
Thin Tube
A hearing aid with a thin
tube will have one of the
following earpieces– a
dome or a Custom Mold
CPx/CP BTE with
Earhook
A hearing aid with an
earhook will have an
earmold as an earpiece
Instant Fitting Custom Fitting
Open Dome Tulip Dome Dome, Large Vent Dome, Small Vent Power Dome Canal Mold Custom Tip

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CPx and CP Models
Option A: with earhook
1
2a
23
4
5
6
Bernafon Veras IFU micro BTE
VR_ILU_CleaningEarmoldAttachMicroBTE_BW_HI
Bernafon Veras IFU micro BTE
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7
1 Multi Control
2 Microphone
2a Second microphone
3 Earhook
4 Earmold tubing
5 Earmold
6 Battery door
7 Direct Audio Input (with
an optional DAI adapter)

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CPx and CP Models
Option B: with thin tube system
1
2a
2
3
4
5
6
7
Bernafon Veras IFU micro BTE
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89
1 Multi Control
2 Microphone
2a Second microphone
3 Adapter
4 Thin tube
5 Sound outlet
6 Dome (Open Dome
shown)
7 Ear grip
8 Battery door
9 Direct Audio Input (with
an optional DAI adapter)

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Step-by-Step Instructions for Using
Your Hearing Aid
Step 1: Inserting the Battery
Your hearing aid uses a size 13 battery.
·Gently swing the battery door fully open, but do not
force it (A)
·Remove the sticker from the new battery (B)
·Place the battery into the empty compartment.
The + sign on the battery should face up. (C)
✼
For maximum power, allow the battery to be aired
for 30 seconds before placing it into the empty
compartment.
VR_ILU_BatteryReplacementMicroBTEin_BW_HI
Bernafon Veras IFU micro BTE
ABC

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The MultiTool can be used for battery change. Use
the magnetic end to remove and insert batteries.
The MultiTool is provided by your hearing care
professional.
IMPORTANT NOTICE
Your MultiTool has a built-in magnet. Keep the
MultiTool 30 cm away from credit cards and other
magnetically sensitive devices.
MultiTool

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Step 2: Turning the Hearing Aid ON
Close the battery door completely. You should notice
a click. The hearing aid is now ON.
✼
Never use excessive force to open or close the
battery door.
Click “ON”
Bernafon Veras IFU micro BTE
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Step 3: Inserting Your Hearing Aid
Your hearing aid has been programmed individually
for your right or left ear.
You will see a color marking inside the battery door.
This can help you to distinguish between the left and
right hearing aid.
Bernafon Veras IFU micro BTE
VR_ILU_Left-rightEarMarkingMicroBTE_BW_HI
Red = right
Blue = left

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Step 3a: Inserting Your Hearing Aid with an
Earmold
·When inserting the right earmold, hold it with the
right hand. When inserting the left earmold, hold it
with the left hand.
·Hold the earmold so that the canal part is pointing
at the ear canal entrance and the frame of the
earmold is pointing straight up
·Insert the canal part into the ear canal aiming
slightly up and back, not straight into the ear.
Then twist back slightly to press the frame of the
earmold into the hollow part of the ear.

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·Run your nger down the skin just in front of your
ear. If you feel any plastic parts of the earmold, it is
not inserted correctly. Gently push the plastic back
and behind the top fold of your ear. The earmold
should seal into all folds of the ear.
·Then tuck the hearing aid over/behind your ear,
making sure that the tubing is not twisted
VR_ILU_InsertingMicroBTEhook2_BW_HI
Bernafon Veras IFU micro BTE
✼
It takes patience and practice to insert your earmold
correctly. If you have difculty, please consult your
hearing care professional.

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Step 3b: Inserting Your Hearing Aid
with a Thin Tube
·First, position the hearing aid behind your ear (A)
·Grasp the bend of the thin tube. Gently push the
dome into your ear canal until the tube rests against
the side of your head. (B)
·Push the ear grip into the bowl of your ear (C)
·If the thin tube is sticking out from your ear, insert
the dome further. If the ear grip is sticking out, it
has not been positioned correctly. Try adjusting it
again.
IMPORTANT NOTICE
If the dome is not on the tube when removed from
the ear, the dome might still be in the ear canal.
Consult your hearing care professional for further
instructions.
Bernafon Veras IFU micro BTE
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Bernafon Veras IFU micro BTE
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Bernafon Veras IFU micro BTE
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ABC

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Step 4: Changing the Volume
To increase the volume, press the upper button on
the Multi Control (a short press: less than 1 second).
Repeat until you reach the desired loudness.
To decrease the volume, press the lower button on
the Multi Control (a short press: less than 1 second).
Repeat until you reach the desired loudness.
Short
press
Bernafon Veras IFU micro BTE
VR_ILU_MultiControlMicroBTE_BW_HI

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The hearing aid will click to conrm that the volume
has been changed and then will beep when you
reach the programmed maximum or minimum. You
may hear a beep, when you return to the preset
loudness level in your hearing aid. Please ask your
hearing care professional for further information.
✼
Your hearing aid automatically returns to a preset
loudness level when it starts, the battery is low,
or when the program is changed. If you nd that
the volume is not adequate, your hearing care
professional may need to adjust your hearing aid
settings.