Bernafon Win 302 Troubleshooting guide

WIN
In-the-ear hearing instruments
INSTRUCTIONS
FOR USE

Summary
Operating Instructions for
ITE (In-the-Ear) Hearing Instruments
Features 4
Inserting Instrument 5
Removing Instrument 7
ON/OFF 8
Volume Control 9
Push Button 10
Telecoil 11
Directionality 12
Battery Replacement 13
Battery Indicator 14
Battery Information 14
Safety Guidelines 16
International Warranty 18
Push Button Configuration 19

2
Congratulations on the purchase of your new hearing
instruments. These advanced devices are fully digital
and have been adjusted by your hearing care
professional with the aid of a computer and specially
developed software. They are custom made to fit your
specific hearing needs.
Please follow these instructions when using and caring
for your new hearing instruments. These guidelines
will help you to achieve the best possible results from
your instruments and to once again enjoy the sounds
of life… your family, friends and environment.
Important
Please read the entire content of these instructions
as well as the attached “Guide for Better Hearing”
before using your hearing instruments.

3
The following hearing instruments are
covered by these operating instructions:
Win 401/411 Win 301/302/322/352
Win 315/355 DM Win 202
Note: Custom hearing instruments vary in size and
shape due to the unique characteristics of individual
ears.

Description of features
1 Vent
2 Canal
3 Sound outlet with Wax Protection
4 Helix
5 Microphone opening
6 Battery drawer
7 Push button
8 Pull out string
9 Volume control
10 Directional microphone opening (
Win 315/355 only)
4
1
2
8
3
6
5
5
1
2
6
3
4
9
7
10
7
7

5
Inserting your hearing instrument
Inserting your hearing instruments correctly every time
takes practice, patience and perseverance.
If you are having difficulty inserting your hearing instru-
ments, please consult your hearing care professional.
• The right instrument has a red marking,
the left instrument has a blue marking.
• Insert your right hearing
instrument with your right
hand. Use your left hand
for the left instrument.
• Hold your hearing instrument
between your thumb and index finger
with the microphone towards the top.
• Place the canal part of your hearing
instrument into your ear canal.
• Gently pull your ear lobe down with
the other hand while pushing the
hearing instrument in until it feels secure.

6
• If your ear is becoming sore from trying to insert
the hearing instrument, spread a small amount of
Vaseline around the outer edges of the hearing
instrument to help it slip into position more easily.
Be careful not to get any Vaseline into the sound
outlet. If your ear remains sore, please consult
your hearing care professional.
• If you have difficulty inserting the hearing instrument,
pull the top of the ear back and up with your other
hand while continuing to gently push the hearing
instrument into the ear.
If the helix does not fit properly (Win 202)
Look in a mirror. If the helix part (see page 4) of the
hearing instrument is visible, it is not inserted cor-
rectly. Run your index finger down the skin just in
front of your ear. If you can touch the helix part of the
instrument, it is not inserted correctly. Use your
index finger to push the helix part of your hearing
instrument back behind the flap of skin. It may help
to gently pull this flap of skin forward with the other
hand at the same time.

7
Removing your hearing instrument
• Gently use your thumb to push up against the bot-
tom (back part) of your ear to loosen the hearing
instrument.
• Grasp the hearing instrument at its edge between
your thumb and forefinger, and gently remove it
from your ear.
• If your hearing instrument has a removal (pull-out)
string, pull it gently.
Important
Do not try to remove your hearing instrument by
pulling on the battery drawer. This may cause dam-
age. In case of problems when removing the hearing
instrument, contact your hearing care professional.

8
ON/OFF control
ON:
Close the battery drawer securely. Push it down until it
snaps closed. The hearing instrument will make a beep.
OFF:
Place your fingernail underneath
the front edge of the battery
drawer and lift to open.
open closed
(OFF) (ON)
Note: Never force the battery drawer open or closed.