Bernafon BeFlex Assembly instructions

TRIAL SYSTEM
FITTING GUIDE

BEFLEX TRIAL SYSTEM
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Trial System Fitting Guide
Table of Contents
Beginning the BeFlex Trial 6
Step 1: Detect the BeFlex Hearing Instrument 6
Step 2: Select Acoustic Options 6
Step 3: Assign Performance Categories 7
Step 4: Fine-Tune the BeFlex Instrument 8
Step 5: Provide Information and Support
for Your Client for the Trial Period 8
Step 6: End the Fitting Session and
Configure the Trial Period 10
Follow-Up & Ending the Trial Period 11
Step 1: Review BeFlex Trial using Data Logging 11
Step 2: Make Adjustments to the BeFlex Trial 11
Step 3: Extend, Re-Activate, or End the Trial Period 12
Step 4: Prepare BeFlex Instrument for Re-Use 12
Moving Forward After the BeFlex Trial 13
Step 1: Copy Settings from a BeFlex Instrument
Using Transfer Fitting 13
Step 2: Fine-Tuning the New Product 14
Ordering Information 14

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BeFlex offers you a revolutionary approach to tting your clients with Bernafon hearing aid technology.
It is a powerful counseling and tting tool that will ease your daily work and help your clients choose
the instrument that is just right for them. Use it to save time in the tting journey while building up a
customer relationship based on credibility, trust, and professionalism in your practice.
BeFlex is a exible trial system. The latest Bernafon products from the premium level 9 down
to the entry level 1 can be demonstrated with BeFlex.
With just one tting, your clients can try up to three different Bernafon performance categories
simultaneously in one single hearing aid in their own listening environments. The different
performance categories can be programmed into BeFlex instruments and ne-tuned in a tting
session. The hearing aid user can compare the performance categories by pushing the program
button on the device or by using the Bernafon remote control. BeFlex creates the unique opportunity
to experience multiple technology levels in parallel, rather than sequentially in the clients’ day-to-day
listening situations.
JUNA 9 JUNA 7 SAPHIRA 5 SAPHIRA 3 NEVAR A 1

BEFLEX TRIAL SYSTEM
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The BeFlex trial system works with the following three Bernafon BTE styles:
BeFlex will facilitate the decision-making process and increase your clients’ condence in the product,
the tting and your professional counseling support.
This guide will walk you through the steps for using the BeFlex trial system successfully with your
clients. If you need further information on how to t each model in particular, you may also wish
to consult the following materials:
*not available for category 1
Part Number Description Comments
160722 FG, BTE GENERIC BERNAFON UK Guide for successful BTE ttings
including the Nano and Power BTE
models
147546 FG, BTE PR GENERIC BE UK Guide for successful Pico RITE
ttings
PICO RITE* NANO BTE POWER BTE

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Beginning the BeFlex Trial
Choose the BeFlex instrument (Pico RITE, Nano BTE, or Power BTE) that best suits your client.
To set up the BeFlex trial, follow steps 1 – 6 below.
Step 1: Detect the BeFlex Hearing Instrument
·Open Oasis
·Connect the BeFlex instrument to the programming device and click ‘‘Detect’’
A BeFlex instrument can be programmed with Oasis 22.0 and newer versions, and can be used with any
programming device available in Oasis (HiPro, EXPRESSlink3, FittingLINK, etc.). Please use standard
programming cables #2 (New Standard) for a wired connection.
Step 2: Select Acoustic Options
·Using the wizard, make sure that the appropriate acoustic options are selected and properly
mounted to the BeFlex product
·Click ‘‘Apply’’ to conrm the acoustic options and Click ‘‘Fit’’ to enter the tting screens

BEFLEX TRIAL SYSTEM
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Step 3: Assign Performance Categories
·In the menu column under ‘‘Hearing Instrument’’, open the ‘‘Performance Category’’ screen
·By default, BeFlex products are congured with a Multi-Environment Program of the highest
performance category ‘‘JU 9’’ in programming slot P1. You can change this selection by clicking on
the small arrow in the ‘‘Select New Product’’ eld in P1.
·Assign more performance categories in P2 and P3 to allow your client to compare. The options
correspond to the performance of the Multi-Environment Programs in Juna 9 |7, Saphira 5 |3, and
Nevara 1.
The main listening differences between the performances categories and product families are
shown here:
Visit the Product Selector on the Bernafon website to learn more about the feature sets, benets, and products
in comparison.
Feature/Category Category Juna 9 Juna 7 Saphira 5 Saphira 3 Nevara 1
Reverb Reduction 9 •––––
True Directionality™ 9 •––––
Frequency Bandwidth 9 | 7 vs 5 | 3 | 1 10 kHz 10 kHz 8 kHz 8 kHz 8 kHz
i-VC 9 | 7 ••–––
Environment Optimizer 9 vs 7 vs 5 | 3 | 1 5 states 2 states –––
Transient Noise Reduction 9 | 7 | 5 vs 3 | 1 •••––
Frequency Composition™ 9 | 7 | 5 | 3 vs 1 ••••–
Adaptive Directionality 9 | 7 | 5 | 3 vs 1 ••••–
Adaptive Noise Reduction Plus 9 | 7 | 5 | 3 | 1 5 states 4 states 3 states 2 states 2 states
Soft Noise Management 9 | 7 | 5 vs 3 | 1 3 states 3 states 3 states 2 states 2 states
Wind Noise Monitor 9 | 7 | 5 | 3 vs 1 ••••–

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Step 4: Fine-Tune the BeFlex Instrument
·Use the regular tools in Oasis to ne-tune the BeFlex instrument for your client
·Use the same gain for all Multi-Environment programs, to keep them comparable for your client.
The performance category slots are, therefore, coupled by default.
Optional:
·Decouple the performance category slots to ne-tune the performance categories independently
·Pair a Bernafon RC-N remote control
Data Logging is activated by default and cannot be switched off in BeFlex products. Data Logging will help you
to keep track of the usage of the BeFlex performance category slots and to determine the preferred performance
category after the trial period.
Step 5: Provide Information and Support for Your Client during the Trial Period
·To support your client during the trial period, print the individual Pocket Guide. Use the print button
in the top right-hand corner, select ‘‘Pocket Guide’’ from the list, and click ‘‘Print’’.

BEFLEX TRIAL SYSTEM
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·Additionally, you can also provide your client with a regular Instructions for Use booklet for further
information on how to use and operate the hearing instrument. There are three versions available for
the three different models: Pico RITE, Nano BTE, and Power BTE.
·Encourage your client to switch between performance categories, using the program buttons or
remote control, to experience the benets in various listening situations. The table below shows you
some examples of listening environments where the performance of particular features can be
demonstrated best.
*Note that Reverb Reduction is turned off by default when Transient Noise Reduction is on.
Feature Examples of Listening Environments Performance Category
Reverb Reduction* Attending a concert or presentation or service in a large building
such as a hall, auditorium, or cathedral 9
True Directionality™ Everyday listening in a familiar surrounding such as at home 9
Frequency Bandwidth 10 kHz Listening to music or watching movies 9 | 7
i-VC Increasing the volume to understand the cashier in a grocery
store 9 | 7
Environment Optimizer Changing from a quiet into a loud environment such as moving
from a silent street into a noisy restaurant 9 | 7
Transient Noise Reduction ·Working in the kitchen with dish clattering
·Staying on railroad platforms or in heavy trafc 9 | 7 | 5
Frequency Composition™ ·Listening to the birds in the park or garden
·Listening to small children’s voices 9 | 7 | 5 | 3
Adaptive Directionality Following a conversation in a noisy situation 9 | 7 | 5 | 3
Adaptive Noise Reduction Plus Being in high noise environment with lots of voices such as in a
congress hall, busy shopping mall or public gathering 9 | 7 | 5 | 3 | 1
Soft Noise Management Reading a book while the dishwasher is running 9 | 7 | 5 | 3 | 1

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Step 6: End the Fitting Session and Congure the Trial Period
·To end the tting session, click ‘‘Save and Quit’’
·Check the conguration information that follows. Then click ‘‘Save session and leave Oasis’’.
·Choose the duration of the trial period and click ‘‘Next’’
·The settings will now be saved in the BeFlex instrument and Oasis will be closed. Your client is now
ready to take their BeFlex instrument(s) and to try them in their own listening environments. Make
sure that you book a follow-up appointment that coincides with the trial period. This follow-up
appointment can be within the trial period for changes or ne-tuning, or simply at the end of the trial
period.
The trial period options are based on an average operating time of 10 hours/day. If the trial period expires before
the next appointment or follow-up session, the product will be muted after the next restart and the ‘‘end of
battery life’’ beep will sound. The BeFlex product cannot be used anymore and must be connected to the tting
software and programming device for re-programming.

BEFLEX TRIAL SYSTEM
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Your client has returned for a follow-up appointment. Connect the BeFlex instrument to Oasis and
open a follow-up session.
Step 1: Review BeFlex Trial using Data Logging
·Open the Data Logging screen in Oasis
·Use the information from Data Logging to see which performance category slot your client has used
most. This will tell you which performance category is probably the most preferred.
·Share this information with your client and help them make the decision about which product is the
most suitable one for them
·If your client is ready to make a purchase decision, take it from your stock or place an order.
Consider extending the BeFlex trial period if the new product is not available yet. Then skip to Step 3.
Step 2: Make Adjustments to the BeFlex Trial
·Change settings and/or change the assignment of performance categories, if necessary
Follow-Up & Ending the Trial Period

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Step 3: Extend, Re-Activate, or End the Trial Period
·Extend or re-activate the trial period if adjustments have been made or while a new product is on
order. Close the follow-up session in Oasis. The dialog box will appear offering options for the
duration of the trial period. Choose the duration of the trial period and click ‘‘Next’’. The settings will
be saved and Oasis will close. The new trial period can now begin.
·Or, end the trial period. Simply collect the BeFlex instrument from your client. There is no need to
reset a BeFlex instrument. It can be programmed for a new trial anytime.
The latest session with the BeFlex instrument must be saved in Noah to be used in the new hearing instrument.
Step 4: Prepare BeFlex Instrument for Re-Use
·Carefully clean and disinfect the BeFlex product when a trial has ended, in preparation for re-use.
Replace all parts that cannot be thoroughly cleaned.
·BeFlex instruments automatically reset when starting a rst t with the next client

BEFLEX TRIAL SYSTEM
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Benet from having BeFlex settings already recorded in your client’s le when programming the
equivalent new hearing instrument by following the steps below.
Step 1: Copy Settings from a BeFlex Instrument Using Transfer Fitting
·Open your client’s le in Noah and connect the new hearing instrument to the programming device
·Start a follow-up session on your client’s BeFlex tting session. Oasis will detect the connected
hearing instrument and offer to transfer the tting data from the BeFlex session to the new
instrument.
·Conrm by clicking on ‘‘Transfer all Oasis data’’ and then click ‘‘Next’’
·The acoustic options you have chosen for the BeFlex Trial are not transferred, please verify that the
selected options match the acoustics on the hearing aid, then click “Apply”. The new instrument will
now be tted with the data from the BeFlex tting session.
·To see details of the transfer process, print a report after the transfer is successfully completed
(optional)
·Oasis will recommend acoustic options to allow best performance for the new hearing instrument.
If you are using different acoustic options than recommended, please change the settings in the
acoustic dialog box accordingly. Incorrect acoustic options may cause that the response of your
BeFlex instrument is not correctly transferred.”
Moving Forward After the BeFlex Trial
Oasis only transfers the settings from a BeFlex instrument if the performance category in one of the three
programming slots matches the performance category of the detected instrument. For example, your client is
purchasing a Juna 7. In the BeFlex trial, your client had performance category JU7 as one of the options to
compare. Transfer Fitting is possible. Transfer Fitting is not possible if JU7 was not chosen as an option during
the trial period.

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Step 2: Fine-Tuning the New Product
·Continue the tting process with additional ne-tuning, assigning additional listening programs,
pairing a SoundGate, etc.
Ordering Information
Part Number Designation Comments
159465 BF PR, PS MAC BEFLEX BeFlex Pico RITE
·Metallic anthracite
·Comes without speaker unit
159459 BF N, PS SF MAC BEFLEX BeFlex Nano BTE
·Metallic anthracite
·Thin tube adapter attached
·Earhook packed separately in the
blister
162522 BF P, VC PS MAC BEFLEX BeFlex Power BTE
·Metallic anthracite
·Thin tube adapter attached
·Earhook packed separately in the
blister

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Since 1946, we have been passionate about developing quality hearing systems that enable people
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10_UK - 11.05.2015_fle
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