Bernafon VERAS 9 User manual

VERAS 9
VERAS 7
VERAS 5
Nano BTE
Behind-the-ear hearing instruments
INSTRUCTIONS
FOR USE

3
TABLE OF CONTENTS
Introduction 7
Description of features 8
Inserting instruments with an earmold 10
Removing earmold and
hearing instruments 12
Inserting instruments with a
Spira Flex sound tube 13
Removing your instruments and
Spira Flex sound tube 14
Operating your instruments (ON/OFF) 15
Changing the volume level 16
Changing programs 17
Changing the battery 18
Data logging and learing 20
Operating the instruments with remote control 21
Operating the instruments with SoundGate 22
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44

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Instrument care 23
Using your hearing instruments 30
Using the telephone 33
Environmental protection 34
Product approval, markings and compliance 35
Cell phone and hearing instrument compatibility 37
International warranty 39
Your hearing instrument conguration 40
Accessories 41
General warnings and safety guidelines 42
Common problems and solutions 46
Compliance with requirements for Europe 50
Compliance with radio communications
requirements for the USA and Canada 52
Notes 55
Service 58
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Congratulations on the purchase of your new
Bernafon hearing instruments. With a little practice,
you will soon be on your way to better hearing.
Please read the entire contents of this booklet
before using your hearing instruments. It contains
instructions and important information about the
use and handling of your hearing instruments
and batteries.

7
The following instruments are covered in these
instructions:
Veras Nano BTE
VR9 N
VR7 N
VR5 N
Bernafon nano BTE IFU
VR_ILU_nanoBTEwithSpira_BW_HI
Introduction
Note: The instruments are available either with
earhook or Spira Flex sound tube.

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Bernafon nano BTE IFU
VR_ILU_nanoBTEwithSpira_BW_HI
2a
8
1
7
6
5
4
2
1 Push button
2 Microphone
2a Second microphone
3 Adapter
4 Spira Flex sound tube
5 Sound outlet
6 Dome
7 Concha clip
8 Battery drawer
Left/Right ear marking
A color marking inside the battery
drawer can help you distinguish
the left and right instruments.
Red = right; Blue = left
Bernafon nano BTE IFU
VR_ILU_Left-rightEarMarkingNanoBTE_BW_HI
Description of features
3

9
Bernafon nano BTE IFU
VR_ILU_nanoBTEwithHook_BW_HI
2a
1
5
4
2
1 Push button
2 Microphone
2a Second microphone
3 Earhook
4 Sound outlet
5 Battery drawer
1
4
5
3
21 Canal
2 Sound outlet
3 Tubing
4 Helix
5 Vent
Description of features
3
Earmold (used with earhook)

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It takes patience and practice to insert your
earmold correctly. If you have difculty, please
consult your hearing care professional.
• Hold the earmold by the
tubing so that the helix
part is pointing straight
up and the canal part is
pointing at the ear canal
entrance.
• Insert the canal part into
your ear canal, twisting
slightly to ease the helix
portion into place. It may
help to pull the ear lobe
down with the other hand,
or pull the top of the ear
back and up.
Bernafon nano BTE IFU
VR_ILU_InsertingNanoBTEhook1_BW_HI
Inserting instruments with
an earmold

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Bernafon nano BTE IFU
VR_ILU_InsertingNanoBTEhook2_BW_HI
• Run your index nger down
the skin just in front of your
ear. If you can touch the
helix part of the earmold,
it is not inserted correctly.
Gently push it behind the
fold of your ear.
• Lift the hearing instrument
into place behind your ear.
Be careful not to twist the
tubing.

12
• Lift the instrument from your ear rst.
• Push the back of your ear with your thumb
to loosen the helix part of the earmold, then
use your index nger to remove it.
• Grasp the helix part of the earmold and twist
it forward.
• Gently pull the earmold straight out of the
ear, holding on to the helix part of the mold.
Important: Do not remove the earmold by
pulling on the hearing instrument. This
could disconnect the instrument from the
earmold or damage the tubing.
Removing earmold and hearing
instruments

13
Inserting instruments with
a Spira Flex sound tube
Practice inserting your sound tube correctly.
• First, position the hearing
instrument behind your
ear.
• Grasp the bend of the
sound tube and gently
push the dome into your
ear canal until the tube
rests against the side
of your head.
• Push the ear grip into
the bowl of your ear.
• If the sound tube is stick-
ing out from your ear,
insert the dome further.
If the ear grip is sticking
out, it has not been
positioned correctly.
Bernafon nano BTE IFU
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Bernafon nano BTE IFU
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Bernafon nano BTE IFU
VR_ILU_InsertingNanoBTEspira3_BW_HI

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Removing your instruments
and Spira Flex sound tube
• Grasp the bend of the sound tube and gently
pull the tube and dome out of your ear.
• Lift the instrument from behind your ear.
Important: Do not remove the sound tube and
dome by pulling on the hearing instrument.
This might disconnect the instrument from the
sound tube.

15
Important: Never force the battery drawer
open or closed.
To turn the instrument ON
Close the battery door completely. The hearing in-
strument will emit one long beep when it starts up.
To turn the instrument OFF
Open the battery door slightly until a click is felt.
Operating your instruments (ON/OFF)
Bernafon nano BTE IFU
VR_ILU_OnOffFunctionNanoBTE_BW_HI
Click “ON” Click “OFF”

16
The instrument automatically adjusts the volume
to the changing sound environment. If you desire
to manipulate the volume yourself, you may use
the optional RC-P remote control or the SoundGate
communication device for this purpose. Please
follow the detailed directions in the Instructions for
Use included with these devices.
Note: Your instruments automatically return to
a preset loudness level when the instrument
starts, the battery is low, or when the program
is changed. If you nd that you frequently need
to turn the volume up or down, your hearing care
professional may need to adjust your settings.
Changing the volume level

17
Your hearing instrument can be congured with 3
to 4 listening programs. Please see page 45 to nd
out which programs have been congured for your
hearing instruments. You can change programs as
follows:
Push button
A press on the button will cause the program to
change. This will take some seconds until you hear
the program change. The number of beeps you hear
will tell you which program you are in.
RC-P or SoundGate
The program can be changed with either of these
devices. Please see pages 21 and 22 for instructions.
Changing programs

18
When the battery is about to run out, the
instrument will beep at regular intervals.
The battery should be replaced immediately.
Your hearing instrument uses a size 312 battery.
• Gently swing the
battery drawer fully open,
but do not force it.
• Take out the used battery.
• Remove the sticker
from the new battery.
• Place the battery into
the drawer with the at,
smooth side facing up
(+sign).
• Close the battery drawer
securely.
Changing the battery
Bernafon nano BTE IFU
VR_ILU_BatteryReplacementNanoOut_BW_HI
Bernafon nano BTE IFU
VR_ILU_BatteryReplacementNanoIn_BW_HI

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Important battery information
• Battery life will vary with conditions of use
(batteries will run down faster in noisy environ-
ments).
• Always keep spare batteries on hand.
• A used battery should be replaced immediately.
• If you are not going to use your hearing instru-
ments for a few days, remove the batteries.
• Any moisture found on a battery should be
wiped off immediately with a soft cloth.
• Used batteries should be returned to your
battery supplier or hearing professional
for safe disposal.
• Never dispose of batteries by burning them.
They may explode and cause injury.
• Never dispose of batteries with household
waste. They cause environmental pollution.
Note: Always remove zinc-air batteries before
drying your hearing instrument with a drying kit.
Drying out zinc-air batteries shortens their lifetime.

20
Data logging
The data log automatically stores information
about your use of the hearing instruments such
as changes made to the volume control, hours
of wear, etc. This information can be used by your
hearing care professional to adjust your instru-
ments. If you do not want this feature to be active,
please ask your hearing care professional to turn
it off.
Data learning (VR9 and VR7 Nano BTEs only)
If your instrument is equipped with data learning,
your hearing professional can activate this
feature to help customize your hearing instru-
ments. When Data Learning is operating, the
instrument keeps track of how often and how
much you adjust the volume control and “learns”
your preferred setting. This new setting can
be made permanent during your follow-up visit.
Data logging and learning