Better Homes and Gardens Mercer 2pk Dining Chair User manual

THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION.
PLEASE READ AND KEEP FOR FUTURE REFERENCE.
Whalen Furniture Manufacturing Page 1 Factory No. 16434
Date 2015-06-29 Rev. 1 Factory: DOSHFU
Mercer 2pk Dining Chair
Stock # BH15-084-399-07
ADULT ASSEMBLY REQUIRED
If you have any questions regarding assembly or if parts are missing, DO NOT return this item to the
store where it was purchased. Please call our customer service number and have your instructions
and parts list ready to provide the model name, part name or factory number:
866-942-5362
Pacific Standard Time: 8:30 a.m. - 4:30 p.m., Monday - Friday
Or visit our web site 24 hours a day, 7 days a week for product assistance at
www.whalenstyle.com
Or e-mail your request to [e-mail]
LOT NUMBER:
DATE PURCHASED: / /

Stock # BH15-084-399-07
Please call for replacement parts or assistance: 866-942-5362
Whalen Furniture Manufacturing Page 2 Factory No. 16434
QUALITY GUARANTEE
We are confident that you will be delighted with your Whalen Furniture purchase.
Should this product be defective in workmanship or materials or fail under normal use, we will
repair or replace it for up to one (1) year from date of purchase. Every Whalen Furniture product is
designed to meet your highest expectations. We guarantee that you will immediately see the value of
our fine furniture.
This warranty gives you specific legal rights and you may also have other rights which vary from
State to State.
Customer Service: 866-942-5362
8:30 a.m. - 4:30 p.m., PST, Monday to Friday
www.whalenstyle.com
MANUFACTURER: Whalen Furniture Manufacturing
CATALOG: Mercer 2pk Dining Chair (BH15-084-399-07)
MADE IN CHINA
MAXIMUM RECOMMENDED WEIGHT LOADS
THIS UNIT IS INTENDED ONLY FOR USE WITHIN THE
MAXIMUM WEIGHTS INDICATED. USE WITH LOADS HEAVIER THAN THE
MAXIMUM WEIGHTS INDICATED MAY RESULT IN INSTABILITY, CAUSING
POSSIBLE INJURY.
MAXIMUM LOAD 300 lb. (136 kg)

Stock # BH15-084-399-07
Please call for replacement parts or assistance: 866-942-5362
Whalen Furniture Manufacturing Page 3 Factory No. 16434
Parts and Hardware List
Please read completely through the instructions and verify that all listed parts and hardware are present
before beginning assembly.
A - Backrest (2)
B- Left Leg Assembly (2) C- Right Leg Assembly (2) D- Front Brace (2)
E- Seat Board (2) F- Backrest Top Rail (2) G- Backrest Middle Rail (2)
(1) Ø1/4” x 3/4” Bolt (16+1 extra) (2) Ø1/4” x 1-1/8” Bolt (8+1 extra) (3) M4 x 15 mm Screw (10+1 extra)
Allen Wrench (2) Touch-up Pen (1)
Tools required: Allen wrench (provided) and Phillips screwdriver (not provided).

Stock # BH15-084-399-07
Please call for replacement parts or assistance: 866-942-5362
Whalen Furniture Manufacturing Page 4 Factory No. 16434
Assembly Instructions
NOTE: Please do not fully tighten all bolts until you finish assembling all parts. Once assembled, go
back and fully tighten all bolts. This will make the assembly easier.
1. Unpack the unit and confirm that you have all the hardware and required parts.
2. Align and attach Left and Right Leg Assemblies (B and C) to the Backrest (A) with four 3/4” Bolts (1) as
shown. Make sure that the metal tabs on the top of leg assemblies face inside.
NOTE: DO NOT fully tighten all the bolts until the chair has been adjust and level all the legs so that they
do not wobble. Once adjusted then go back and tighten while making sure that the unit remains level.
1
1
A
B
C
Ø1/4” x 3/4” Bolt
(4 used in this step)
①

Stock # BH15-084-399-07
Please call for replacement parts or assistance: 866-942-5362
Whalen Furniture Manufacturing Page 5 Factory No. 16434
Assembly Instructions
3. Attach the Front Brace (D) between Left and Right Leg Assemblies (B and C) with four 3/4” Bolts (1) as
shown.
1
1
A
B
C
D
Ø1/4” x 3/4” Bolt
(4 used in this step)
①

Stock # BH15-084-399-07
Please call for replacement parts or assistance: 866-942-5362
Whalen Furniture Manufacturing Page 6 Factory No. 16434
Assembly Instructions
4. Place one Seat Board (E) upside down on the carton or other support surface, as shown.
NOTE: Place a protective cover (like the bubble wrap packing material) over the carton or other support
surface to prevent from scratching.
5. Flip over the assembled chair frame and attach it on the Seat Board (E) by using five 15 mm Screws (3)
through the metal tabs and securely screw into place. Make sure the Seat Board (E) is centered properly.
A
B
C
D
E
3
3
M4 x 15 mm Screw
(5 used in this step)
③

Stock # BH15-084-399-07
Please call for replacement parts or assistance: 866-942-5362
Whalen Furniture Manufacturing Page 7 Factory No. 16434
Assembly Instructions
6. Stand the assembled chair upright on a flat surface. Press down the Seat Board (E) to even all legs. Now,
tightly fasten all bolts with the provided Allen wrench.
7. Align and attach the Backrest Top and Middle Rails (F and G) to the upper rails of Backrest (A) with
four 1-1/8” Bolts (2). As shown.
8. Repeat the same process to assemble the other chair.
A
G
F
2
2
Ø1/4” x 1-1/8” Bolt
(4 used in this step)
②

Stock # BH15-084-399-07
Please call for replacement parts or assistance: 866-942-5362
Whalen Furniture Manufacturing Page 8 Factory No. 16434
Care and Maintenance
Use a soft, clean cloth that will not scratch the surface when dusting.
Use of furniture polish is not necessary. Should you choose to use polish, test first in an inconspicuous area.
Using solvents of any kind on your furniture may damage your furniture’s finish.
Never use water to clean your furniture as it may cause damage to the finish.
Always use coasters under beverage glasses and flowerpots.
Liquid spills should be removed immediately. Using a soft clean cloth, blot the spill gently. Avoid rubbing.
Always use protective pads under hot dishes and plates. Heat can cause chemical changes that may create
spotting within the furniture finish.
Stains or marks from crayons or ink markers will be difficult to remove.
In the event that your furniture is stained or otherwise damaged during use, we recommend that you call a
professional to repair your furniture.
Check bolts/screws periodically and tighten them if necessary.
Further advice about wood furniture care
It is best to keep your furniture in a climate-controlled environment. Extreme temperature and humidity
changes can cause fading, warping, shrinking and splitting of wood. It is advised to keep furniture away from
direct sunlight as sun may damage the finish.
Proper care and cleaning at home will extend the life of your purchase. Following these important and helpful
tips will enhance your furniture as it ages.
A Touch-up Pen has been provided to repair any small nicks or scratches that may occur during
assembly or shipping.
We hope you enjoy your purchase for many years.
Thank you for your purchase!

IF YOU NEED TO ORDER ANY REPLACEMENT PARTS, PLEASE USE THE LIST BELOW
Mercer 2pk Dining Chair (BH15-084-399-07)
*BH15-084-399-07-1-B Backrest *BH15-084-399-07-8-PEC Plastic End Cap (30 x 30 mm) *BH15-084-399-07-2-BTR Backrest Top Rail *BH15-084-399-07-9-3/4B Ø1/4” x 3/4” Bolt *BH15-084-399-07-3-BMR Backrest Middle Rail *BH15-084-399-07-10-1 1/8B Ø1/4” x 1-1/8” Bolt *BH15-084-399-07-4-LLA Left Leg Assembly *BH15-084-399-07-11-M4x15S M4 x 15 mm Screw *BH15-084-399-07-5-RLA Right Leg Assembly *BH15-084-399-07-12-M4AW 4 mm Allen Wrench *BH15-084-399-07-6-FB Front Brace *BH15-084-399-07-13-TUP Touch-up Pen *BH15-084-399-07-7-SB Seat Board *BH15-084-399-07-CH Complete Hardware