Better Homes and Gardens Providence Series User manual

THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION.
PLEASE READ AND KEEP FOR FUTURE REFERENCE.
Whalen Furniture Manufacturing Page 1 Factory # 15197
Date 2014-11-18 Rev. 2 Factory: WOFUVI
Providence 2pk Wood Chair
Stock # BH44-084-399-08
ADULT ASSEMBLY REQUIRED
If you have any questions regarding assembly or if parts are missing, DO NOT return this item to the
store where it was purchased. Please call our customer service number and have your instructions and
parts list ready to provide the model name, part name or factory number:
1-866-942-5362
Pacific Standard Time: 8:30 a.m. - 4:30 p.m., Monday - Friday
Or visit our web site 24 hours a day, 7 days a week for product assistance at
www.whalenstyle.com
Or e-mail your request to [email protected]
LOT NUMBER:
DATE OF PURCHASE: / /

Stock # BH44-084-399-08
Please call for replacement parts or assistance: 1-866-942-5362
Whalen Furniture Manufacturing Page 2 Factory # 15197
QUALITY GUARANTEE
We are confident that you will be delighted with your Whalen Furniture purchase.
Should this product be defective in workmanship or materials or fail under normal use, we will repair
or replace it for up to one (1) year from date of purchase. Every Whalen Furniture product is designed
to meet your highest expectations. We guarantee that you will immediately see the value of our fine
furniture.
This warranty gives you specific legal rights and you may also have other rights which vary from State
to State.
Customer Service: 1-866-942-5362
8:30 a.m. - 4:30 p.m., PST, Monday to Friday
www.whalenstyle.com
1. Maximum load weight on chair 136 kg (300 pounds).
1. Please read the Assembly Instructions prior to assembling the unit.
2. To avoid damage, assemble the unit on a sturdy, level and non-abrasive surface.
3. Keep all hardware and parts out of the reach of children.
4. Please wait until all steps are completed before fully tightening bolts.
5. Make sure all nuts, bolts and screws are tightly fastened before the unit is used.
6. Check that all bolts and screws are tight at least every 3 months or as needed.
GENERAL INFORMATION, TIPS & TRICKS
MAXIMUM RECOMMENDED WEIGHT LOADS
THIS UNIT IS INTENDED ONLY FOR USE WITHIN THE MAXIMUM
WEIGHTS INDICATED. USE WITH LOAD HEAVIER THAN THE MAXIMUM WEIGHTS
INDICATED MAY RESULT IN INSTABILITY, CAUSING POSSIBLE INJURY.

Stock # BH44-084-399-08
Please call for replacement parts or assistance: 1-866-942-5362
Whalen Furniture Manufacturing Page 3 Factory # 15197
Parts and Hardware List
Please read completely through the instructions and verify that all listed parts and hardware are
present before beginning assembly.
A- Chair Backrest (2)
B- Seat (2) C- Chair Front Leg (4)
(1) Ø1/4” x 38 mm Bolt (2) Ø1/4” x 75 mm Bolt (3) Small Lock Washer
(4+1 extra) (8+1 extra) (12+1 extra)
(4) Small Flat Washer (5) Large Hex Nut (6) Large Lock Washer (7) Large Flat Washer
(12+1 extra) (8+1 extra) (8+1 extra) (8+1 extra)
T-handle Wrench (1) Open Wrench (1) Touch-up Pen (1)
Tools required: Allen wrench and open wrench (provided).

Stock # BH44-084-399-08
Please call for replacement parts or assistance: 1-866-942-5362
Whalen Furniture Manufacturing Page 4 Factory # 15197
Assembly Instructions
1. Unpack the unit and confirm that you have all the hardware and required parts. Assembly the unit on a
carpeted floor or the empty carton to avoid any scratch.
2. Lay one Chair Backrest (A) on a smooth and protective surface with the threaded holes facing up.
3. Place one Seat Frame (B) onto the middle rail of the Chair Backrest (A) with the end dowel fully
inserted. Make sure the Seat Board will face up when the unit is turned upright. Insert the 75 mm Bolts (2)
with the Small Lock Washers (3) and Flat Washers (4) through the pre-drilled holes on the seat frame at
rear corner blocks and loosely tighten into the threaded inserts on the Backrest (A). As shown.
4. Secure the Seat Frame (B) to the Chair Backrest (A) by inserting two 38 mm Bolts (1) with the Small
Washers (3 and 4) through the drilled holes on the rear rail of Seat Frame. As shown.
4
1
3
4
2
3
B
AA
B
DO NOT fully tighten the bolts or nuts initially until all the bolts or nuts are
ready to assemble. To avoid causing damages to the thread, DO NOT over-tighten the nuts or bolts.
Small Lock Washer
(6 used in this step)
③
Small Flat Washer
(6 used in this step)
④
Ø1/4” x 75 mm Bolt
(4 used in this step)
②
Ø1/4” x 38 mm Bolt
(2 used in this step)
①

Stock # BH44-084-399-08
Please call for replacement parts or assistance: 1-866-942-5362
Whalen Furniture Manufacturing Page 5 Factory # 15197
Assembly Instructions
5. Flip last assembly upside down on a support surface. As shown.
NOTE: Place a protective cover (like the bubble wrap packing material) over the carton or other support
surface to prevent from scratching.
6. Remove the plastic caps from the hanger bolts of Chair Front Legs (C). Attach 2 Front Legs (C) to the
front corner blocks of the Seat Frame (B) by inserting the pre-attached hanger bolts through the drilled
holes on corner blocks, and fit the Large Flat Washer (7), the Large Lock Washer (6) and the Large Hex
Nut (5) onto each hanger bolt. Tighten the Hex Nuts with the provided Open Wrench.
NOTE: DO NOT fully tighten all the nuts until the chair has been adjust and level all the legs so that
they do not wobble. Once adjusted then go back and tighten while making sure that the unit remains level.
7. Stand the assembled chair upright on a flat surface. Press down the Seat (B) to even all legs. Now,
tightly fasten all bolts and nuts with the provided Allen Wrench and Open Wrench.
8. Repeat the same procedure to assemble the other chair.
Large Lock Washer
(4 used in this step)
⑥
Large Hex Nut
(4 used in this step)
⑤
Large Flat Washer
(4 used in this step)
⑦
A
B
CC
C
7
6B
5
C

Stock # BH44-084-399-08
Please call for replacement parts or assistance: 1-866-942-5362
Whalen Furniture Manufacturing Page 6 Factory # 15197
Care and Maintenance
From time to time please ensure there are no loose nuts on the product.
Use a soft, clean cloth that will not scratch the surface when dusting.
Use of furniture polish is not necessary. Should you choose to use polish, test first in an
inconspicuous area.
Using solvents of any kind on your furniture may damage your furniture’s finish.
Never use water to clean your furniture as it may cause damage to the finish.
Always use coasters under beverage glasses and flowerpots.
Liquid spills should be removed immediately. Using a soft clean cloth, blot the spill gently. Avoid
rubbing.
Always use protective pads under hot dishes and plates. Heat can cause chemical changes that may
create spotting within the furniture finish.
Stains or marks from crayons or ink markers will be difficult to remove.
In the event that your furniture is stained or otherwise damaged during use, we recommend that
you call a professional to repair your furniture.
Check bolts/screws periodically and tighten them if necessary.
Further advice about wood furniture care
It is best to keep your furniture in a climate-controlled environment. Extreme temperature and
humidity changes can cause fading, warping, shrinking and splitting of wood. It is advised to keep
furniture away from direct sunlight as sun may damage the finish.
Proper care and cleaning at home will extend the life of your purchase. Following these important and
helpful tips will enhance your furniture as it ages.
A touch-up pen has been provided to repair any small nicks or scratches that may occur during
assembly or shipping.
We hope you enjoy your purchase for many years.
Thank you for your purchase!

IF YOU NEED TO ORDER ANY REPLACEMENT PARTS, PLEASE USE THE LIST BELOW
Providence 2pk Wood Chair (BH44-084-399-08)
*BH44-084-399-08-1-CB Chair Backrest *BH44-084-399-08-8-LHN Large Hex Nut *BH44-084-399-08-2-S Seat *BH44-084-399-08-9-LLW Large Lock Washer *BH44-084-399-08-3-CFL Chair Front Leg *BH44-084-399-08-10-LFW Large Flat Washer *BH44-084-399-08-4-38B Ø1/4” x 38 mm Bolt *BH44-084-399-08-11-THW T-handle Wrench *BH44-084-399-08-5-75B Ø1/4” x 75 mm Bolt *BH44-084-399-08-12-OW Open Wrench *BH44-084-399-08-6-SLW Small Lock Washer *BH44-084-399-08-13-TUP Touch-up Pen *BH44-084-399-08-7-SFW Small Flat Washer *BH44-084-399-08-CH Complete Hardware