Billion Bipac 9800 VNX User manual

BiPAC 9800 VNX(L)
Point-to-Point Fibre Wireless-N (VPN)
VoIP Gateway
User Manual
Version Released: 1.11
Last Revised Date: November 20, 2013

Table of Contents
Chapter1................................................................................................................................................................1
1.1IntroducingtheBiPAC9800VNX(L) .............................................................................................................. 1
1.2FeaturesoftheBiPAC9800VNX(L)............................................................................................................... 3
NetworkProtocolsandFeatures....................................................................................................................3
WANProtocol .................................................................................................................................................3
Firewall ...........................................................................................................................................................4
QualityofServiceControl...............................................................................................................................4
USBApplicationServer...................................................................................................................................4
VirtualPrivateNetwork(VPN)........................................................................................................................4
WirelessLAN...................................................................................................................................................4
VoIP.................................................................................................................................................................4
IPTVApplications ............................................................................................................................................5
Management ..................................................................................................................................................5
1.3HardwareSpecifications...............................................................................................................................5
PhysicalInterface............................................................................................................................................5
1.4ApplicationsfortheBIPAC9800VNX(L) ....................................................................................................... 6
Chapter2................................................................................................................................................................7
2.1ImportantnoteforusingtheBIPAC9800VNX(L).........................................................................................7
2.2PackageContents .........................................................................................................................................8
2.3TheFrontLEDs..............................................................................................................................................9
2.4TheRearPorts ............................................................................................................................................10
2.6Cabling........................................................................................................................................................11
Chapter3..............................................................................................................................................................12
3.1BeforeConfiguration..................................................................................................................................12
3.1.1ConfiguringaPCinWindows7 ...........................................................................................................13
3.1.2ConfiguringaPCinWindowsVista......................................................................................................16
3.1.3ConfiguringaPCinWindowsXP ......................................................................................................... 18
3.1.4ConfiguringaPCinWindows2000 .....................................................................................................20
3.1.5ConfiguringaPCinWindows98/Me...................................................................................................21
3.1.6ConfiguringaPCinWindowsNT4.0 ....................................................................................................22
3.2FactoryDefaultSettings .............................................................................................................................23
3.2.1UsernameandPassword.....................................................................................................................23
3.3LANPortAddresses ....................................................................................................................................24
3.4InformationfromyourISP ......................................................................................................................... 24
Chapter4..............................................................................................................................................................25
4.1ConfiguringBiPAC9800VNX(L)withyourWebBrowser ...........................................................................25
4.2Status..........................................................................................................................................................27

4.2.1DeviceInfo ...........................................................................................................................................28
4.2.2SystemLog...........................................................................................................................................32
4.2.33G/4G‐LTEStatus.................................................................................................................................33
4.2.4Statistics...............................................................................................................................................34
4.2.5DHCPTable ..........................................................................................................................................39
4.2.6ARPTable.............................................................................................................................................39
4.2.7IPSECStatus(9800VNXonly) ...............................................................................................................40
4.2.8PPTPStatus(9800VNXonly)................................................................................................................41
4.2.9L2TPStatus(9800VNXonly) ................................................................................................................42
4.2.10DiskStatus .........................................................................................................................................42
4.2.11VoIPStatus.........................................................................................................................................43
4.2.11.1VoIPStatus ..................................................................................................................................43
4.3QuickStart..................................................................................................................................................44
4.4Configuration..............................................................................................................................................51
4.4.1InterfaceSetup ....................................................................................................................................52
4.4.1.1Internet .........................................................................................................................................53
4.4.1.2LAN................................................................................................................................................63
4.4.1.3Wireless.........................................................................................................................................66
4.4.1.4WirelessMACFilter ......................................................................................................................78
4.4.2DualWAN ............................................................................................................................................79
4.4.2.1GeneralSetting .............................................................................................................................79
4.4.3AdvancedSetup...................................................................................................................................81
4.4.3.1Firewall..........................................................................................................................................82
4.4.3.2Routing..........................................................................................................................................83
4.4.3.3NAT................................................................................................................................................85
4.4.3.4StaticDNS......................................................................................................................................90
4.4.3.5QoS................................................................................................................................................91
4.4.3.6IPSECSetting(9800VNXonly) .......................................................................................................94
4.4.3.7PPTP(9800VNXonly) ..................................................................................................................103
4.4.3.8PPTPClient(9800VNXonly)........................................................................................................105
4.4.3.9L2TP(9800VNXonly)...................................................................................................................116
4.4.3.10PortIsolation.............................................................................................................................126
4.4.3.11TimeSchedule...........................................................................................................................127
4.4.4VoIP....................................................................................................................................................128
4.4.4.1Basic ............................................................................................................................................129
4.4.4.2Media ..........................................................................................................................................130
4.4.4.3Advanced ....................................................................................................................................131
4.4.4.4SpeedDial ...................................................................................................................................132
4.4.4.5CallFeatures................................................................................................................................133
4.4.5AccessManagement..........................................................................................................................135
4.4.5.1DeviceManagement...................................................................................................................135
4.4.5.1SNMP...........................................................................................................................................136
4.4.5.2UniversalPlug&Play ..................................................................................................................137
4.4.5.3DynamicDNS...............................................................................................................................138
4.4.5.4AccessControl.............................................................................................................................140
4.4.5.5PacketFilter ................................................................................................................................142

4.4.5.6CWMP(TR‐069)...........................................................................................................................146
4.4.5.7ParentalControl..........................................................................................................................148
4.4.5.8SAMBA&FTPServer...................................................................................................................149
4.4.6Maintenance......................................................................................................................................153
4.4.6.1UserManagement ......................................................................................................................154
4.4.6.2TimeZone ...................................................................................................................................155
4.4.6.3Firmware&Configuraion............................................................................................................156
4.4.6.4SystemRestart ............................................................................................................................158
4.4.6.5DiagnosticsTool ..........................................................................................................................159
Chapter5............................................................................................................................................................162
Problemsstartinguptherouter .............................................................................................................162
ProblemswiththeWANInterface..........................................................................................................162
ProblemswiththeLANInterface............................................................................................................ 162
APPENDIX ...........................................................................................................................................................163

1
Chapter 1
Introduction the BIPAC 9800VNX(L)
1.1 Introducing the BiPAC 9800VNX(L)
The BiPAC 9800VNX(L) is a point-to-point (Active Ethernet) Fibre Optical Gateway future ultra-fast connectivity
(FTTP/FTTH) – with uniquely Small Form Factor Pluggable (SFP) interface that can support 100Base or
1000Base connectivity in a box. With WAN throughput in excess of 900Mbps and one USB ports on the rear of
the router will support 3G/4G LTE services from selected dongles for high-speed mobile connectivity. Failover
between fixed line and mobile connectivity also quickly and smoothly ensures maximum Internet uptime. The
BiPAC 9800VNX(L) is designed for home and office environment extending reliable, high-speed, and
long-reach last-mile connectivity to people living and working building.
With an integrated 802.11n wireless access point and 4-port Gigabit Ethernet LAN ports, the gateway enables
faster wireless speeds of up to 300Mbps and LAN connection 10 times faster than regular 10/100Mpbs Ethernet
LAN. The BiPAC 9800VNX(L) provides a unique Management Center, enabling users to monitor 3G/4G LTE
signal strength, bandwidth, download speed, and much more.
Furthermore, the BiPAC 9800VNX(L) supports remote management which facilitate FTTH service provider
deliver more efficient management. The gateway leverages the extraordinary bandwidth to deliver high-speed
Internet applications to home and office users. The full-featured fibre router providing is an ideal solution for
FTTH deployments.
FTTH Applications
The BiPAC 9800VNX(L) can be used for a point-to-point fibre access network. Since the Fibre WAN interface
allows faster rates over even longer distances, it can support Telcom operators or ISPs to provide high quality
and reliable Internet broadband services to either business users or home users. The 4-port Gigabit Switch
incorporated into the BiPAC 9800VNX(L) enables blistering LAN transfer rates for multimedia applications such
as interactive gaming, IPTV video streaming and real-time audio.
3G/ 4G-LTE Mobility and Always-on Connection
With the BiPAC 9800VNX(L) you can connect a 3G/4G LTE USB modem to built-in USB ports. The auto failover
feature ensures maximum connectivity and minimum interruption by quickly and smoothly connecting to a
3G/4G LTE network in the event that your fixed line fails. The BiPAC 9800VNX(L) will then automatically
reconnect to the fixed line connection when it's restored, ideal for office situations where a constant and
uninterrupted connection is critical.
Wireless Mobility and Security
With an integrated 802.11n Wireless Access Point, the router delivers up to 3 times the wireless coverage of a
802.11b/g network device, so that wireless access is available everywhere in the house or office. If your network
requires wider coverage, the built-in Wireless Distribution System (WDS) allows you to expand your wireless
network without additional wires or cables. The BiPAC 9800VNX(L) also supports the Wi-Fi Protected Setup
(WPS) standard and allows users to establish a secure wireless network just by pressing a button. Multiple
SSIDs allow users to access different networks through a single access point. Network managers can assign

2
different policies and functions for each SSID, increasing the flexibility and efficiency of the network infrastructure.
Cost saving (VoIP)
Making VoIP calls is extremely simple; just connect the router to your existing telephones. The BIPAC
9800VNX(L) complies with the most popularly adopted VoIP standard, SIP protocol, to ensure interoperability
with SIP devices and major VoIP Gateways. The router also supports a wider range of telephony features, such
as Call Waiting, Conference Call, Speed Dial, Return Call, Redial, Don't Disturb, etc.
IPv6 supported – Pathway to Future
The BiPAC 9800VNX(L) fully supports IPv6 (Internet Protocol Version 6), launched as the current IPv4 range is
filling up, and IPv6 is gradually becoming the indispensable addressing system for savvy cloud computing users.
Dual stack means the router is capable of running IPv4 and IPv6 in parallel during the transition period. With
Billion IPv6 enabled devices, three major transition mechanisms such as Dual-Stack, Dual-Stack Lite, and 6RD
(IPv6 rapid deployment) are supported to be adapted easily into service provider’s IPv4/IPv6 network.*1
Quick Start Wizard
Support a WEB GUI page to install this device quickly. With this wizard, end users can enter the information
easily which they get from ISP, then surf the Internet immediately.
Firmware Upgradeable
Device can be upgraded to the latest firmware through the WEB based GUI.

3
1.2 Features of the BiPAC 9800VNX(L)
• WAN Interface supports up to 1000Mbps downstream and upstream wire-speed (over 900Mbps) rates
• SFP interface supports 100Base or 1000Base fibre connectivity
• Extra Rj-45 EWAN WAN port for connecting to ADSL/VDSL/Cable/Fibre modem devices
• 4-port Gigabit LAN Switch
• IPv6 ready (IPv4/IPv6 dual stacks)
• Dual-Stack Lite and 6RD (IPv6 raid development) *2
• Embedded 8 VPN tunnels IPSec VPN endpoint/server with powerful encryption (BiPAC 9800VNX), up to
30 tunnels *1
• USB port supports 3G/4G-LTE for broadband connectivity
• Auto failover feature to ensure an always-on WAN connectivity
• 802.11 wireless AP with high-speed wireless connection rate of up to 300Mbps
• Support Wi-Fi Protecyed Setup (WPS) and WPA-PSK/WPA2-PSK
• Multiple wireless SSIDs with wireless guest access and client isolation
• Wi-Fi Protected Access (WPA-PSK/ WPA2-PSK) and Wired Equivalent Privacy (WEP)
• Two FXS ports for connecting to regular telephones
• Supports FAX Transmission: T.38 fax relay, G.711 pass-through
• USB ports for NAS and 3G/4G-lTE USB modem
• QoS for traffic prioritization and bandwidth management
• Supports IPTV Applications*3
Network Protocols and Features
• IPv4, IPv6 or IPv4/IPv6 Dual Stack
• Dual-Stack Lite and 6RD (IPv6 rapid development) *2
• DHCPv4/ v6
• NAT, Static Routing and RIP-1/ 2
• Dual WAN failover and failback
• Virtual Server and DMZ
• SNTP, DNS Proxy
• Universal Plug and Play (UPnP) Compliant
• Dynamic Domain Name System (DDNS)
• IGMP Snooping and IGMP Proxy
• MLD Snooping and MLD Proxy
WAN Protocol
• DHCP Client
• PPPoE
• Static IP

4
Firewall
• Built-in NAT Firewall
• Stateful Packet Inspection (SPI)
• DoS attack prevention including Land Attack, Ping of Death, etc
• Access Control
• IP&MAC filter, URL Content Filter
• Password protection for system management
• VPN pass-through
Quality of Service Control
• Traffic prioritization management based-on Protocol, Port Number and IP Address (IPv4/ IPv6)
USB Application Server
• 3G/4G-LTE USB modem
• Storage/NAS: FTP server, SAMBA server
Virtual Private Network (VPN)
• 8 IPSec VPN tunnels (up to 30 tunnels *1)
• 4 L2TP VPN tunnles
• 4 PPTP VPN tunnels
Wireless LAN
• Compliant with IEEE 802.11 b/ g/ n standards
• 2.4 GHz - 2.484GHz radio band for wireless
• Up to 300 Mbps wireless operation rate
• 64/ 128 bits WEP supported for encryption
• WPS (Wi-Fi Protected Setup) for easy setup
• Wireless Security with WPA-PSK/ WPA2-PSK support
• Multiple wireless SSIDs with wireless guest access and isolation
• WDS repeater function support
VoIP
• Compliant with SIP standard: RFC3261
• Two RJ-11 FXS ports for connecting to regular telephones
• Supports two SIP accounts for connecting to Internet Telephony Service Provider (ITSP)
• Supports G.711 A / μlaw, and G.729*3 Audio CODEC standards
• Supports FAX Transmission: T.38 fax relay, G.711 pass-through
• Supports Telephony Features: silence suppression, Voice Activity Detection (VAD), Comfort Noise
Generation (CNG), G.168 echo cancellation, packet loss concealment
• Adaptive jitter buffer support
• DTMF: In-band / out-of-band (RFC2833) / SIP INFO

5
IPTV Applications*3
• IGMP Snooping and IGMP Proxy
• MLD Snooping and MLD Proxy
• Virtual LAN (VLAN)
• Quality of Service (QoS)
Management
• Quick Installation Wizard
• Web-based GUI for remote and local management (IPv4/ IPv6)
• Firmware upgrades and configuration data upload and download via web-based GUI
• Supports DHCP Server/ Client/ Relay
• Supports SNMP v1, v2, v3. MIB-I and MIB-II
• TR-069*4supports remote management
1. Future release
2. Future release and upon request for Telco/ISP tender projects
3. IPTV application may require subscription to IPTV services from a Telco / ISP.
4. Only upon requests for Telco/ISP tender projects
5. Specifications on this datasheet are subject to change without prior notice.

5
1.3 Hardware Specifications
Physical Interface
• WAN: 100/1000BASE SFP interface for direct connection to Fibre
• EWAN: RJ-45 Gigabit Ethernet port for connecting to ADSL/Cable/VDSL/Fibre modem device
• Ethernet LAN: 4-port 10/100/1000Mbps auto-crossover (MDI/ MDI-X) switch
• VoIP Phone port: 2 RJ-11 FXS for connecting to regular telephones
• USB: USB 2.0 type A ports support storage service or 3G/4G LTE USB modem
• WLAN: 2 detachable antennas
• Factory default reset button
• Wireless on/off and WPS push button
• Power jack
• Power switch

6
1.4 Applications for the BIPAC 9800VNX(L)
BIPAC 9800VNX(L) is an all-in-one router, supporting alternative ways (3G/4G-LTE, EWAN) to connect to the
Internet. Then users can choose one of the ways to connect to the Internet or ISP.
overview
SFP (direct connection to fibre) mode
BIPAC 9800VNX(L) has a SFP interface for direct fibre connection.

7
3G/ 4G-LTE router mode
BIPAC 9800VNX(L) supports one USB ports for your 3G/ 4G-LTE dongle. It can be used to connect to 3G/
4G-LTE connection.
Broadband router mode
BIPAC 9800VNX(L) has a Gigabits Ethernet WAN port to connect to your Fibre/ Cable/ xDSL modem.

7
Chapter 2
Installing the BIPAC 9800VNX(L)
2.1 Important note for using the BIPAC 9800VNX(L)
Place the BIPAC 9800VNX(L) on a stable surface.
Only use the power adapter that comes with the package. Using a
different voltage rating power adaptor may damage the router.
Attention
Do not use the BIPAC 9800VNX(L) in high humidity or high
temperatures.
Do not use the same power source for the BIPAC 9800VNX(L) as
other equipment.
Do not open or repair the case yourself. If the BIPAC 9800VNX(L) is
too hot, turn off the power immediately and have it repaired at a
qualified service center.
Avoid using this product and all accessories outdoors.
Warning

8
2.2 Package Contents
BIPAC 9800VNX(L) - Point-to-Point Fibre Wireless-N (VPN) VoIP Gateway
Quick Start Guide
CD containing user manual
Two detachable wireless Antennas
Ethernet (RJ-45 CAT-5) cable
Power adapter

9
2.3 The Front LEDs
LED Status Meaning
Green System ready
1 Power
Red Boot failed
Green Transmission speed hitting 1000Mbps
Orange Transmission speed hitting 10/100Mbps
2 EWAN
Blinking Data being transmitted/received
Green Transmission speed hitting 1000Mbps
Orange Transmission speed hitting 10/100Mbps
3 Ethernet (1-4)
Blinking Data being transmitted/ received
4 SFP Green Successfully connected the Fibre.
Green Wireless connection established
Green blinking Sending/ Receiving data
5 Wireless/ WPS
Orange WPS on
6 USB Green Connected to a 3G/ 4G-LTE modem or storage device
Green Successfully registered
7 Phone (1-2)
Orange Phone being in use
Red Obtaining IP failure
Green Having obtained an IP address successfully
9 Internet
Off Router in bridged mode or WAN connection not present.

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2.4 The Rear Ports
Port Meaning
1 Power Switch Power on/off the router.
2 Power Jack Connect the supplied DC power adapter to this jack.
3 RESET After the device is powered on, press it 6 seconds or above: to restore to factory default settings (this is used when you can not login to the router, e.g. forgot the
password)
4 Wireless On/Off
WPS
By controlling the pressing time, users can achieve two different effects:
(1) Wireless ON/OFF button: Press over 6 seconds to switch on wireless function when
wireless is off and press over 6 seconds again to disable wireless function.
(2) WPS: Press less than 6 seconds to trigger WPS function.
5 EWAN Connect to Fibre/ Cable/ xDSL Modem with your RJ-45 cable.
6 Gigabit Ethernet
Connect a UTP Ethernet cable (Cat-5 or Cat-5e) to one of the LAN ports when
connecting to a PC or an office/home network of 10Mbps /100Mbps /1000Mbps.
7 SFP Connect the fibre to this port.
8 USB Connect the 3G/ 4G-LTE USB modem or storage device to this port.
9 Phone (1-2) Connect your analog phone set to this port with the RJ-11 cable.
10 Wireless Antenna
Connect to the supplied two high performance external antennas

11
2.6 Cabling
One of the most common causes of problems is bad cabling. Make sure that all connected devices are turned
on. On the front panel of the product is a bank of LEDs. Verify that the LAN Link and LEDs are lit. If they are not,
verify that you are using the proper cables.
Make sure that all other devices (e.g. telephones, fax machines, analogue modems) connected to the same
telephone line as your Billion router have a line filter connected between them and the wall socket (unless you
are using a Central Splitter or Central Filter installed by a qualified and licensed electrician), and that all line
filters are correctly installed in a right way. If the line filter is not correctly installed and connected, it may cause
problems to your connection or may result in frequent disconnections.

12
Chapter 3
Basic Installation
The router can be configured with your web browser. A web browser is included as a standard application in the
following operating systems: Windows 98/NT/2000/XP/Vista/Win7, Linux, Mac OS, etc. The product provides
an easy and user-friendly interface for configuration.
3.1 Before Configuration
PCs must have an Ethernet interface installed properly and be connected to the router either directly or through
an external repeater hub, and have TCP/IP installed and configured to obtain an IP address through a DHCP
server or a fixed IP address that must be in the same subnet as the router. The default IP address of the router
is 192.168.1.254 and the subnet mask is 255.255.255.0 (i.e. any attached PC must be in the same subnet, and
have an IP address in the range of 192.168.1.1 to 192.168.1.253). The best and easiest way is to configure the
PC to get an IP address automatically from the router using DHCP. If you encounter any problems accessing the
router’s web interface it may also be advisable to uninstall any kind of software firewall on your PCs, as they
can cause problems accessing the 192.168.1.254 IP address of the router. Users should make their own
decisions on how to best protect their network.
Please follow the steps below for your PC’s network environment installation. First of all, please check your PC’s
network components. The TCP/IP protocol stack and Ethernet network adapter must be installed. If not, please
refer to your Windows-related or other operating system manuals.
Any TCP/IP capable workstation can be used to communicate with or
through the BIPAC 9800VNX(L).To configure other types of workstations,
please consult the manufacturer’s documentation.

13
3.1.1 Configuring a PC in Windows 7
1. Go to Start. Click on Control
Panel. Then click on Network
and Internet.
2. When the Network and
Sharing Center window pops
up, select and click on Change
adapter settings on the left
window panel.
3. Select the Local Area
Connection, and right click the
icon to select Properties.

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IPv4:
4. Select Internet Protocol
Version 4 (TCP/IPv4) then
click Properties
5. In the TCP/IPv4 properties
window, select the Obtain an IP
address automatically and
Obtain DNS Server address
automatically radio buttons.
Then click OK to exit the
setting.
6. Click OK again in the Local
Area Connection Properties
window to apply the new
configuration.