BIMG METVISA LQL.19 Series User manual

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CONGRATULATIONS,
You have just purchased a IMG-BRASIL equipment, product of the highest quality, safety
and efficiency.
Founded in 1989, IMG-BRASIL is a respected company as one of the best and most
complete companies in the field of gastronomy equipment manufacturing.
Constant innovation and improvement of its products, using top-of-the-line raw materials,
ensure superior products consumed in Brazil and in more than 25 countries worldwide.
THE RELIABILITY AND CERTAINTY OF A GOOD PRODUCT ARE IN THE NAME
IMPORTANT:
PRODUCT FOR PROFESSIONAL USE. DO NOT USE BEFORE READING THE
MANUAL CAREFULLY. IN CASE OF QUESTIONS, PLEASE CONTACT US:
IMG-BRASIL Indústria de Máquinas para Gastronomia Ltda.
CNPJ 11.193.347/0001-14 - CREA 131726-3
Rod. Antônio Heil –KM 23 Nº 5825 –Bairro: Limoeiro –CEP 88352-502 - Brusque –SC –Brasil
Phone/fax. [phone] - Website: www.metvisa.com.br
E-mail: [email protected] - v[email protected]

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CONTENTS
1.
Safety Information................................................................................................. 4
1.1
General recommendations................................................................................................. 4
1.2
Mechanical Safety ................................................ ............................................................ 5
1.3
Electrical Safety.................................................................................................................. 6
2.
Technical Characteristics .................................................................................... 6
2.1
Main Components ............................................................................................................. 6
2.2
Technical Data................................................................................................................... 8
2.3
Supply and Disposal of Appliance Packaging ................................................................... 8
3.
Installation............................................................................................................. 9
3.1
Arrangement of the Appliance........................................................................................... 9
3.2
Electrical Connection........................................................................................................ 10
3.3
Safety Measures and User Instruction ............................................................................. 11
4.
Use of appliance ................................................................................................. 11
4.1
Utility.................................................................................................................................. 11
4.2
Commands........................................................................................................................ 12
4.3
Operating Procedures....................................................................................................... 12
5.
Cleaning and Maintenance..................................................................................14
5.1
Cleaning Procedures and Products Used ........................................................................ 14
5.2
Maintenance and Procedures in Case of Breakdowns .................................................... 16
5.3
Prolonged Interruption of Use Of The Appliance ..............................................................16
6.
Analysis and Troubleshooting .......................................................................... 17
6.1
Problems, possible causes and solutions ........................................................................ 17
7.
Useful life of the Appliance and its Components ............................................ 18
8.
Annexes .............................................................................................................. 19
Electrical Schema Voltage 110 V or 220 V - 60 Hz................................................................ 19
Electrical Schema Voltage 220 V - 50 Hz ...............................................................................20
Exploded Design .................................................................................................................... 21
List of Replacement Parts .......................................................................................................22
ATTENTION!
The characteristics, pictures and figures presented in this manual should be considered for
information purposes. IMG BRASIL reserves the right to make such modifications as may be
deemed necessary without prior notice.

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1. Safety Information
1.1 General Warnings
• Cautions / precautions must be observed when installing, using, maintaining and discontinuing use
of this appliance;
• Before carrying out any operation (assembly, utilization (use), maintenance and reuse after
prolonged use of the equipment), read the manual carefully;
• The equipment must be used by trained personnel familiar with the use and safety standards
described in this manual;
This appliance is not intended for use by persons (including children) with reduced physical, sensory
or mental capacities, or people with lack of experience and knowledge, unless they have received
instructions regarding the use of the appliance or are under the supervision of a person responsible
for their safety;
• It is recommended that children be supervised to ensure that they are not playing with the
equipment;
• In case of change of the personnel that will work with the equipment, the new operator must be
educated about the standards and the operation of the same one;
• The operator must use the Adequate PPE's (equipment for individual safety). As for example: use
touches the hair avoiding that they lock in the moving parts of the machine;
• The operator must always be aware of situations that can cause a risk of accidents and avoid them.
For example: avoid working with loose uniform sleeves, where they can lock in moving parts, causing
accidents;

• After being held to read and answered all the questions, this manual must be stored carefully in
place of easy access, known by all the people who will operate the equipment and made available for
the people who carry out maintenance, to any queries. Whenever any questions arise, be sure to
check the manual. Do not operate the equipment in any way with doubts;
• In the installation, it is essential to make this manual available to the professionals who will do the
same;
• Never place hands, fingers or objects inside the cup while the appliance is on, as this could cause
an accident;
• Before starting cleaning and any maintenance, it is essential to disconnect the appliance from the
power grid;
• Periodically check the condition of the cables and electrical parts;
• Never connect the appliance with the cup uncovered, and do not tilt the cup while the appliance is in
operation;
• Do not leave the equipment switched on without supervision.
ATTENTION!
Do not perform repairs on your own. Refer to the technical service authorized by the
manufacturer. Use only original parts in your appliance.

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1.2 Mechanical Safety
•Only insert the specific products for which the appliance is intended and never place your hands,
fingers or objects in the cup with the appliance turned on, as this will cause an accident.
•Before turning on the appliance, make sure that the tilt support is locked with the handle (cup in
upright position).
The appliances described in this manual comply with the mechanical hazard regulations.
Safety is obtained with:
1. Mechanical design that makes it impossible for hands to access electrical parts and rotating
cutting parts;
2. Lid that prevents splashing out of the cup and protects the operator when processing food;
3. Motor with opening for ventilation of reduced size, preventing the access with the hands to the
electric parts;
4. The appliance has a handle to lock the tilt support, ensuring that the cup does not tilt during food
processing.
For component viewing, see item 2.1 (Main Components - page 7) of this manual.

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ATTENTION!
Whenever any item regarding the safety of the equipment (such as cleaning or maintenance)
is removed, reset it and confirm that it is performing its function correctly.
1.3 Electrical Safety
•Periodically check the condition of the cables and electrical parts;
• If the power cord is damaged, it must be replaced with a new one. The exchange must be made by
the manufacturer, authorized agent or a qualified person in order to avoid risk;
• Do not use a water jet as this may cause electric shock. To clean your appliance, follow the
instructions in item 5 of this manual;
• Do not work with the appliance in humid places, or with wet clothes and shoes. Wear proper
footwear, this will prevent electric shocks and even death;
•Place the appliance on a firm, dry and level surface;
• Do not use extension cords or adapters with several other appliances connected to them. This may
cause fire or over load;
• Never carry out any maintenance, adjustment or disassembly of the equipment connected to it. For
such procedures, make sure it is turned off by removing the plug from the electrical outlet.
Components used for safety against electrical hazards have been selected in accordance with
applicable safety standards. Given the perfect insulation of all the electrical parts and the excellent
resistance of all the materials used, this unit is able to carry out the works to which they are proposed.
ATTENTION!
Whenever any item regarding the safety of the equipment (such as cleaning or maintenance)
is removed, reset it and confirm that it is performing its function correctly.
2. Technical Features
2.1 Main Components
For the equipment described in this manual, safety in use, cleaning, maintenance and
maximum hygiene are guaranteed by the design and special project for all parts, as well as by using
stainless steel and other materials suitable for contact with food.

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The appliance was built with the following features:
• Aluminum lid, a lightweight, durable and corrosion resistant material;
• Cup manufactured in stainless steel 304, which resists the attack of several corrosive agents, such
as the majority of the organic acids, organic substances in general, alkalis, oxy-salts, etc..
Note: stainless steel 304 is attacked by sulfuric acid, and also cannot withstand hydrochloric
acid, diluted sulfuric acid, chlorides and halides in general.
• Easel and tilt support, both in carbon steel coated with epoxy paint, an excellent anti-corrosion
protection;
• The blades are made of 304 stainless steel and undergo a hardening process which increases the
hardness of the steel and its wear resistance. Very resistant to aggressive agents such as fruit and
vegetable juices, some mild acids and alkalies, water vapor free of contaminants, etc.
See the following for the main components of the appliance:
Note: for the exploded view
drawing with spare parts list,
see the annexes.

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2.2 Technical Data
Model
Nominal
Operating
Measures
WidthxHeightxDept
h (mm)
Net
weight
(kg)
Voltage
(V)
Rated
current
(A)
Electric
cable
Cod. IMG)
Cable Gland
Support
Cod. IMG)
Capacity
(L)
LQL19110M604
380x1090x855 *
19.3
110
12
CBE002
SBT387
19
LQL19220M501
380x1090x855 *
19.3
220
6.5
CBE020
SBT360
LQL19220M502
380x1090x855 *
19.3
220
6.5
CBE007
SBT360
LQL19220M504
380x1090x855 *
19.3
220
6.5
CBE001
SBT360
LQL19220M604
380x1090x855 *
19.3
220
7.0
CBE001
SBT360
LQL25110M604
385x1155x920*
20.5
110
16.4
CBE003
SBT361
25
LQL25220M501
385x1155x920*
20.5
220
9.9
CBE021
SBT387
LQL25220M502
385x1155x920*
20.5
220
9.9
CBE008
SBT387
LQL25220M504
385x1155x920*
20.5
220
9.9
CBE002
SBT387
LQL25220M604
385x1155x920*
20.5
220
9.5
CBE002
SBT387
* Bottom measurement indicated with the cup tilted (inclined horizontally at 90°). And the height with
the cup in the vertical.
Noise level: 80 dB.
ATTENTION!
Characteristics such as: model, serial number and voltage of the equipment are provided on
the label (figure below). Before installation, check that the supply voltage of the appliance
complies with that of the power grid.
2.3 Supply and Disposal of Appliance Packaging
The appliance is packed with wood or cardboard to ensure that it is perfectly intact during
transport and is accompanied by the following document:
• Instruction Manual for Installation, Use, Maintenance and Safety;

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IMPORTANT
The packaging components (cardboard, wood, foam, strips, etc.) are products that can be
assimilated to solid urban waste and can be disposed of without difficulty. If the equipment is
installed in countries with different standards, dispose of the packaging in accordance with
current regulations. Dispose of the product correctly to help protect the environment. For more
information on recycling, contact your local authorities, waste disposal service or the shop
where you purchased the product.
3. Installation
3.1 Equipment Layout
The connection to the mains and the arrangement for operation must be carried out by a
qualified professional. Check that the voltage of the eqiuipment matches the power grid.
During installation, it is essential to make this manual available to the professionals who will
carry it out.
To ensure correct operation and safety, the appliance should be positioned over a sufficiently
wide, level, dry and stable floor area, away from heat sources, water taps and where there is no
heavy human traffic. Install your appliance leaving a free area on top of the appliance and a distance
of at least 1 m at the rear and 50 cm at the sides and front, so that there is enough space for
inspection, maintenance, cleaning and use.

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ATTENTION!
The installation and location of the appliance must be in accordance with the regulations on
the prevention of risks and safety at work (regulatory standard in force in your country).
The manufacturer will not be responsible for possible direct or indirect damage caused by
non-compliance with said standards and other instructions presented in this manual.
3.2. Electrical connection
The equipment comes with a power cord to be plugged into an electrical outlet. If the power
cord is damaged, it must be replaced with a new one. The exchange must be made by the
manufacturer, authorized agent or a qualified person in order to avoid risk.
The type of plug of the power cord varies by country. The installation of the equipment must
be carried out by a qualified technician for this role and in accordance with the current regulations of
the country, especially with regard to the ground connection (if applicable).
An equipotential ground terminal, located on the easel, is supplied with the appliance (image
below).
The post identified in the figure below is an additional protection for the
grounding that is provided in the mains, it must be connected to a
grounding terminal bar, regardless of the connection to the mains, and other
products that have accessible metallic parts. And which are stationary, must also be
connected to this bus as well as the service bench itself, in case it is of metallic material . As
such, all these products will be under the same electrical potential avoiding undesirable
leakage current.

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All models of the appliances described in this manual are single-phase and have a single
voltage, wither 110 V or 220 V. If you need to change the voltage on your appliance, contact the
manufacturer or an authorized dealer.
ATTENTION!
Before connecting your appliance, always check that the supply voltage of the network is
the same as the voltage of the appliance.
The supply voltage of the appliances is 110 V (60 Hz) or 220 V (50 or 60 Hz), as can be
verified on the voltage label attached to the power cord or as indicated on the plate data
label, which is located on the back of the appliance (see the figure of the label in item 2.2 of
this manual).
Make sure that the power grid voltage where the appliance will be installed is compatible
with the voltage indicated on these labels.
For details of the remainder of the electrical part of the equipment, refer to the electrical
schema in the manual annexes (pgs. 19 to 20).
IMPORTANT
The manufacturer shall not be liable for any direct or indirect damages caused by non-
compliance with these standards and other instructions presented in this manual.
3.3 Safety Measures and User Instruction
The professional that makes the sale of the equipment should instruct the user about the
correct operation of the equipment and should give you this instruction manual.
The user must be informed of the necessary safety measures and must respect them as well
as all the measures described in this manual.
Your appliance has mechanical protections (see item 1.2 Mechanical Safety) that prevent
access to moving parts and electrical components. Removal or tampering with these safety
components can cause serious risks to the operator's upper limbs.
4. Use of the Appliance
4.1 Utility
The appliance is intended exclusively for crushing various foodstuffs with the addition of liquid.

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4.2 Commands
The appliance consists of on/off button and handle (lock).
The on/off button is on the front of the appliance. The handle (lock) is positioned on the right
side of the easel.
See description of each command below:
• On/Off Button - used to turn the appliance on and off. In position "1" it turns the appliance on, and
turns it off in position "0".
• Handle (lock) - its function is to lock and unlock the cup tilt system. By pulling out the handle, the tilt
support will unlock, allowing the cup to tilt. To lock the cup, position the tilt support upright until the
handle enters in the lock, preventing cup movement.
4.3 Operating Procedures
Before operating your appliance, make sure that the items that come into contact with the
food (cup and lid) are perfectly clean. Clean with the appliance disconnected from the power grid.
Follow the cleaning instructions in item 5 of this manual.
Check that the tilt support is locked with the handle (cup in the upright position). Also check
that the supply voltage of the appliance complies with that of the electrical network.

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After verifying these items, follow the operating procedures of the appliance:
• Connect the power cord to the power grid;
• Add the liquid to the cup according to your recipe, but always observe the "max" level indicated on
the internal and external part of the cup. Then add the pre-cut pieces of food;
• Put the lid on the cup;
• Push the on-off button to position "1" (on);
• Allow time necessary to process food properly;
• After the process is finished, turn the appliance off by pushing the on-off button into position "0" (off).
• To remove processed food, follow the instructions below:
1. Position a container behind the appliance;
2. Remove the lid, firmly hold the cup handle and pull the handle (lock) to unlock the cup (as
instructed in item 4.2);
3. Tilt the cup until all liquid is poured into the container;
4. Return the cup to the upright position until the handle locks the tilt support.

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IMPORTANT
It is recommended to remove the lid only for a quick view of the food being processed.
Never turn on the appliance while the cup is open, and do not tilt the cup while the appliance
is in operation.
ATTENTION!
If food sticks to the wall of the cup, turn off the appliance and unplug the appliance from the
socket. Use a spatula to remove food from the wall of the cup.
If you notice that the appliance cannot process food or that it is stops processing, decrease
the amount or size of food in the pre-cut before inserting it into the cup.
It is not recommended to crush ice, food with a temperature above 90°C and also solid food
without adding any liquid, as this may cause overheating, damaging the cup sealing system,
wear of the blades and other components of the appliance.
Failure to comply with these guidelines will be considered an unsafe act and abusive use of
the appliance.
ATTENTION!
Never place hands, fingers or objects inside the cup while the appliance is on, as this could
cause an accident.
In the case of any irregularities contact your nearest technical assistance center.
5. Cleaning and Maintenance
5.1 Cleaning Procedures and Products Used
Your appliance has been built with first class materials, so use it correctly and you will get
great satisfaction. Keep your appliance clean and well cared for at all times, as this will give it a much
longer service life.
A daily cleaning of the machine must be carried out for good operation and durability.

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ATTENTION!
Before performing maintenance or cleaning, make sure that the on/off switch is in the "0"
(off) position and the plug is disconnected from the power grid.
ATTENTION!
Do not use a water jet to clean the appliance.
IMPORTANT
This equipment is not intended to be fully immersed in water for cleaning.
Follow the instructions below to find out which parts can be immersed and the special care
to be taken with the other parts.
To sanitize the cup, follow the instructions below:
• With the cup in an upright position and the tilt support locked through the handle (lock), add water
and a little neutral detergent into the cup, put the lid on and turn on the appliance for a few seconds.
Turn off the appliance, remove the liquid as instructed in item 4.3. (pag. 12). Repeat the operation, but
only adding water for rinsing.
The removable part (only the lid) must be removed from the appliance and washed with
running water and neutral soap. Clean the corners thoroughly, eliminating food residue.
The remainder of the equipment should be cleaned as many times as possible to prevent food
residue from drying out and sticking to parts.
Never use abrasive products or sponges for cleaning as they may scratch or ruin the part
surface. Do not spill water on the appliance for cleaning, otherwise, turning it on may cause electric
shock or even burn the appliance.
ATTENTION!
Take care when cleaning the glass, as the blades are exposed and are extremely sharp.
Handle with care, otherwise it could cause accidents. The same attention is paid to any
other sharp component of the appliance.
IMPORTANT
The manufacturer shall not be liable for any direct or indirect damages caused by non-
compliance with these standards and other instructions presented in this manual.
ATTENTION!
It is extremely important that the products used in cleaning ensure maximum cleanliness
and are not toxic.

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5.2 Maintenance and Behavior in Case of Breakdowns
The operator must be instructed to perform routine inspections, making minor adjustments,
the cleaning and to observe signs of breakdowns that could occur. Examples include: checking for
extraneous noise; loss of power of the appliance; the non-performance by the appliance of the service
to which it proposes; among others. Actions such as these are essential to ensure a longer equipment
life.
ATTENTION!
When maintenance is made (even if small adjustments), always unplug the appliance from the
mains.
ATTENTION!
The blades may be re-sharpened when they lose their cut. To do this, contact the nearest
technical assistance.
It is recommended to carry out preventive maintenance every 6 months, checking and
adjusting clearances, cleaning internal parts, etc.. When detecting broken or malfunctioning parts,
always replace using original parts.
By carrying out preventive maintenance, the inconvenience of keeping the appliance still
when needed most is eliminated, the cost of maintenance is reduced and the risk of accidents is
reduced.
ATTENTION!
Preventive maintenance requires a trained professional.
Make sure the appliance is disconnected from the power grid.
Whenever an item related to the safety of the appliance is removed (e.g. when performing
maintenance), put it back in its proper place and confirm that it is performing its function
correctly.
When a breakdown or non-compliance is detected, refer your appliance to the nearest
technical assistance. See a list of technical assistance on our website: www.metvisa.com.br

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5.3 Prolonged Interruption of Appliance Use
When you have to leave the appliance idle for an extended period of time, disconnect it from
the power grid and perform a complete cleaning, including the different accessories. It is advisable to
protect all parts of the appliance with white vaseline oil or suitable commercially available products.
You should also protect the equipment from dust by covering it with a nylon screen or other material.
6. Analysis and Troubleshooting
6.1 Problems, possible causes and solutions
Products with IMG quality are designed with materials and components that guarantee
longer life to your equipment. However, due to natural wear, improper use or lack of maintenance, the
equipment may have irregularities in its operation.
In the following table, you can check possible causes and solutions:
PROBLEMS
POSSIBLE CAUSES
SOLUTIONS
Appliance doesn't turn on.
- Lack of electricity.
- Check if there is power in the
electric grid;
- Check connection of the power
cord to the electric grid;
- Check that the on/off button is
in the “1” (on) position.
- Poor contact in internal
electrical connections.
Contact or refer the appliance to
Authorized Technical Assistance.
- Appliance voltage different from
power grid voltage.
- Problems with the motor.
The blades stop rotating during
operation.
- Lack of electricity.
- Check for bad contact between
the power cord and the power
grid.
- Food locked in the blades.
- Turn off the appliance and
unplug the power plug. Use a
spatula to remove food from the
blade.
The appliance turns on but
rotates at low rotation when it
comes in contact with the food.
- Defect with motor starting
capacitor.
Contact or refer the appliance to
Authorized Technical Assistance.
- Problems with the motor.
- Ice crushing, as well as solid
foods without adding any liquid.
- Do not crush ice.
- Decrease the amount or size of
the pre-cut food before inserting
it into the cup and add liquid.
Smell of burning and/or smoke.
- Appliance voltage different from
power grid voltage.
Contact or refer the appliance to
Authorized Technical Assistance.
- Problems with the motor.
- Problems in the internal and
external electrical circuit of the
appliance.

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Strange noises.
- Incorrectly fitted cup in coupling
and cup holder.
- Check the coupling and support
images in the item Mechanical
Safety (p. 5).
- Badly fixed parts
Contact or refer the appliance to
Authorized Technical Assistance.
Damaged electrical cable.
- Transport damage;
- Improper use and or disposal of
the appliance.
The electrical cable must be
exchanged by the manufacturer,
authorized agent or qualified
person in order to avoid risks.
Difficulty grinding food.
- Blades without cutting.
- Contact or refer the appliance to
Authorized Technical Assistance.
- Ice crushing, as well as solid
foods without adding any liquid.
- Do not crush ice.
- Decrease the amount or size of
the pre-cut food before inserting
it into the cup and add liquid.
For more information and clarifications, contact the nearest Authorized Technical Assistance.
See a list of technical assistance on our website: www.metvisa.com.br
7. Useful life of the Appliance and its Components
The life of the equipment can vary from 3 to 5 years depending on the proper use, cleaning,
maintenance and quality of its components.
The following is the useful life relationship of the major components:
On / Off button: 10000 maneuvers;
Cables and electrical wires: 25 years;
Electrical terminals: 8 years.

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8. ANNEXES
Electrical Schema - Model LQL.19/25
Voltage 110 V or 220 V - Frequency 60 Hz
ATTENTION: The ground connection varies according to the type of plug.
For electrical installation observe the current standards of the country, especially with regard to
ground connection (if applicable).
Tilt support of
the appliance
On/Off
Switch
Single phase
motor

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Electrical Schema - Model LQ.19/25
Voltage 220 V - Frequency 50 Hz
NOTE: In the above electrical schema, white wires are represented by pink.
ATTENTION: The ground connection varies according to the type of plug.
For electrical installation observe the current standards of the country, especially with regard to
ground connection (if applicable).
On/Off
Switch
Tilt support of
the appliance
Single phase
motor