Biowave BioWaveGO User manual

There are 3 buttons
that control the device:
1. Power ON/OFF button
2. PLUS (+) button to increase intensity
3. MINUS (–) button to decrease intensity
NOTE: Turn on device AFTER you
have completed the set up
steps on the next page.
1
2
3
Quick Reference Guide

Directions for Use
Do not turn on unit until Step 6.
Plug in the AC
charger into your
BioWaveGO unit to
charge up the battery.
(Takes about 1 hour.)
1.
2.Find your PAD PLACEMENT PHOTO
for your specific pain site on pages
6-10 of this Quick Reference Guide
3.
4.
Plug blue Pad
CONNECTORS
into blue
LEADWIRE CABLE
CONNECTORS.
5.
Clean your skin with
a damp washcloth in
the location the PADS
are placed. Apply Pain
Relief Pads directly
over areas of pain.
6.
Plug LEADWIRE
CABLE into device
so it clicks in place.
7.
Press Power Button
to turn unit on.
(AC Charger must
be disconnected
from unit.)
Press the PLUS
(+) button to start
treatment. Continue
to press the PLUS (+)
button throughout
treatment to keep a
strong but comfortable
sensation.
Questions?
Go to biowave.com/start for short videos
and other information to learn about connecting
the device to your body, pad placement locations,
use during treatment and charging.

LED Bar Graph Indicator
The LED bar graph provides
treatment information in
different colors:

Using the Device
Treatment Tips
•Make sure pads are tacky and placed
correctly on the body based on the Pad
Placement Photos on pages 6-10 of this
Guide or at BioWave.com/start
•Users should increase intensity to a level that
is strong but still comfortable by pressing the
PLUS (+) button
•Users should continue to press the PLUS (+)
button throughout the 30-minute treatment
to keep the sensation at a strong steady
level
•Research shows users should try to reach a
minimum intensity level of 3 blue bars (or
if you are using the App, 40%) during the
course of the treatment for the best effect.
Some people may feel comfortable with
more, some with less.
Most users generally can tolerate higher
intensity levels in the knee, foot and ankle;
medium intensity levels on the back and
shoulder; and lower intensity levels on the
neck, elbow, wrist, hand and fingers.
Mobile App Control
Alternative
BioWaveGO can
be used with or
without the App
•First make sure you
are connected to the
BioWaveGO device and
you have completed
steps 1-6 or 1-7 on page 2.
•Launch the BioWaveGO
app on your smartphone
and click the pair button
that appears on your
iPhone. Android phones
will pair automatically.
Once you hear a couple
of tones, your phone
has paired with your
BioWaveGO.
•Intensity number and
countdown timer are
viewable on the App.
•Intensity can be
controlled from either
the App or the Device.
The App can be
downloaded
on your
smartphone at:

Troubleshooting
My BioWaveGO is turned on and
all it does is beep and the lights
blink ORANGE.
Answer: The device does not see a
complete connection to your skin. Therefore,
please make sure of the following:
1. The leadwire cable is firmly plugged into
the BioWaveGO unit.
2. Both pads are plugged into the other ends
of the lead wire cable.
3. Your skin has been thoroughly cleaned
with a damp towel.
4. The pads are tacky and have good
adhesion to your skin.
I cannot get the BioWaveGO and
my cell phone to pair.
Answer: Make sure the bluetooth function
on your phone is turned on. Next, connect
BioWaveGO to your body and then turn on
the unit. Now launch the app and click the
pair button that appears on your iPhone.
Android phones will pair automatically. Once
you hear a couple of tones, your phone has
paired with your BioWaveGO.
The pads are not sticking
to my skin.
Answer: It is important to clean the skin
prior to placing the pads directly over
locations of pain. Rub the skin vigorously
with a slightly damp towel in the two areas
the pads will be placed. Make sure skin is dry
and intact prior to placing pads on the skin.
If there is a lot of hair in the area of the
pain site, shave the hair before placing the
pad(s) in that location. The gel on the pads
needs to have good direct adhesion to the
pores of the skin to allow the therapeutic
signals to pass into deep tissue.
If the pads are not tacky, place a few drops
of saline on the gel side of the pad and
rub it in with your finger across the entire
surface of the pad so the gel glistens. Wait
60 seconds to allow the saline to absorb in
and rehydrate the gel. The pads can now be
used or stored on the plastic liner.
You can also use a wrap, ace bandage or
piece of medical tape over the pads to help
hold them in place, however the pads still
need to be tacky.
Questions?
biowave.com/start • [e-mail]
1-877-BIOWAVE x1 • (1-877-246-9283, x1)

Refer to biowave.com/start for
more information on Pad Placement
BioWaveGO pad placements are different from TENS and other conventional electrical
stimulation. The BioWave active electrical field forms beneath and surrounding each pad.
As a result, pads need to be placed directly over specific locations of pain.
1. TWO LOCATIONS OF PAIN –
each pad should be placed
directly over a painful area.
2. ONE LOCATION OF PAIN –
one pad is placed directly over a
single location of pain; the second
pad is placed over a bony area
which is a comfortable location to
receive stimulation.
3. Pads must not touch each other
when the unit is turned on -
one inch is the minimum spacing.
4. Pads are reusable but must be
tacky to the touch. If not, please
use a new set of pads.
See pad placement photos on the next 4 pages.

Pads Must
Never Touch
Each Other

Pads Must
Never Touch
Each Other
Shin Pain (e.g. Shin Splints)
Calf Pain - One Pad Over Pain Site
(e.g. Gastrocnemius Strain) Other
Pad is Placed Toward Bottom of
Knee Cap
Low Ankle or Foot Pain
in Two Locations

Pads Must
Never Touch
Each Other
Ankle or Foot Pain on
Outside of Foot (e.g. Sprain)
Ankle or Foot Pain on

Pads Must
Never Touch
Each Other

1"
Pain Relief Pads Must
Never Touch Each Other
During the Treatment
• 1.0 inch is the minimum
spacing between pads
•There is no maximum
spacing between pads
•Pads typically can be
reused about 10 times
Questions?
Call technical support:
1-877-BIOWAVE x1
(1-877-246-9283, x1)
biowave.com/start
[e-mail]
Contraindications – When Not to Use BioWaveGO
• Do NOT place pads over the heart, on the front or side of the neck,
or on top of the head.
• Do NOT place pads over open wounds, broken skin, rashy skin or
sensitive areas like suburned skin.
• Do NOT use BioWaveGO if you have an implanted cadiac pacemaker.
NOTE: BioWaveGO MAY BE USED over any location on the body that
contains implanted metal hardware including total joint replacements, rods,
plates, screws, anchors or pins.

biowave.com/start
Rev 2 - 190711
Need help?
Reordering pads?
Contact us at:
biowave.com/reorderGOPADS • [e-mail]
1-877-BIOWAVE x1 • (1-877-246-9283, x1)