BIXOLON SRP-770/UPS User manual

KN04-00016A
Rev. 1.05

1
USER’S MANUAL
SRP-770/UPS, SRP-770-999
LABEL PRINTER
www.samsungminiprinters.com

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Safety Precautions
In using the present appliance, please keep the following safety
regulations in order to prevent any hazard or material damage.
Violating following instructions can cause serious injury or death.
Do not plug several products in one
multi-outlet.
This can provoke over-heating and a fire.
If the plug is wet or dirty, dry or wipe it
before usage.
If the plug does not fit perfectly with the
outlet, do not plug in.
Be sure to use only standardized
multi-outlets.
You must use only the supplied adapter.
It is dangerous to use other adapters.
Do not pull the cable to unplug.
This can damage the cable, which is the
origin of a fire or a breakdown of the printer.
Keep the plastic bag out of children’s reach.
If not, a child may put the bag on his head.
Do not plug in or unplug with your hands
wet.
You can be electrocuted.
Do not bend the cable by force or leave it
under any heavy object.
A damaged cable can cause a fire.
If you observe a strange smoke, odor or
noise from the printer, unplug it before
taking following measures.
Switch off the printer and unplug the set
from the mains.
After the disappearance of the smoke, call
your dealer to repair it.
WARNING
PROHIBITED
PROHIBITED
PROHIBITED
ONLY SUPPLIED ADAPTER
PROHIBITED
PROHIBITED
TO UNPLUG PRINTER

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Violating following instructions can cause slight wound or damage the appliance.
Keep the desiccant out of children’s
reach.
If not, they may eat it.
Install the printer on the stable surface.
If the printer falls down, it can be broken
and you can hurt yourself.
Use only approved accessories and do
not try to disassemble, repair or remodel
it for yourself.
Call your dealer when you need these
services.
Do not use the printer when it is out of
order. This can cause a fire or an
electrocution.
Switch off and unplug the printer before
calling your dealer.
Do not let water or other foreign objects
in the printer.
If this happened, switch off and unplug the
printer before calling your dealer.
CAUTION
PROHIBITED
PROHIBITED
PRINTER
PRINTER
DISASSEMBLING
PROHIBITED
PRINTER
PROHIBITED
PRINTER
DEALER
TO UNPLUG

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Table of Contents
1. Unpacking & Repacking.........................................................................5
2. Samsung Label Printer ...................................................................6
3. Connecting the Power Supply......................................................7
4. Connecting the Interface Cable .................................................. 8
5. Installing or Replacing the Paper Roll......................................9
6. Setting the Dip Switches .............................................................10
7. The Self Test.....................................................................................12
8. The hex Dump Mode......................................................................13
9. The Peel-off ......................................................................................14
10. Using Fan Fold Paper ..................................................................15
11. Cleaning Head ...............................................................................16
12. Driver Install Guide.....................................................................17
I. To install SRP-770 windows driver
II. To use USB interface
III. Tip & Trouble shooting
13. The trouble shooting Table ......................................................30

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1. Unpacking & Repacking
Your printer box should include these items. If any items are damaged or missing,
please contact your dealer for assistance.
Note : Please keep the packing materials(①,②,④,⑥) for future repacking to send
a printer for repairs.
SRP-770
Thermal label Printer
Quick Guide
Samsung
Label Printer SRP-770
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Design Software
Software and
Documentation
V1.1
InstallSoftware
1. Insert the CD into the
CD-ROM drive.
2. Follow the on -screen
instructions to install
the program.
Label Printer
Label Printer
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⑧User’s Manual & CD ⑨Label
(Paper)
⑦Power Cord
⑤Printer (SRP-770)
③Power Supply
④Pe-bag
①Printer Box
②Cushion
(
Bottom
)
⑥Cushion
(
T
OP
)
※You can repack the printer package in above numeric order(①~⑨)
⑦USB Cable
⑦Parallel Cable
⑦Clean Pen

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2. Samsung Label Printer
Feed Button
Cover Peel-of
f
Status Indicator
Cover Open/Close
Power Switch
Printer Head
Paper Holder
Paper Guide
Peel-off Sensor
Paper(gap) Sensor Paper Adjuster
Power Connector
Interface Connectors
(RS-232C, IEEE1284, USB)
Dip Switch

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3. Connecting the Power Supply
CAUTIONS:
When connecting or disconnecting the power supply from the printer, make sure that
the power supply is not plugged into an electrical outlet. And the power supply’s
rated voltage and your outlet’s voltage do not match, contact your dealer for
assistance. Then do not plug in the power cord. Otherwise, you may damage the
power supply or the printer.
1. Make sure that the printer’s power switch is turned off, and the power supply’s
power cord is unplugged from the electrical outlet.
2. Check the label on the power supply to make sure that the voltage required by the
power supply matches that of your electrical outlet.
3. Plug in the power supply’s cable as shown below. Notice that the flat side of the
plug faces down.

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4. Connecting the Interface Cable
Universal Serial Bus
(USB) Serial Interface RS-232 default
setting is 19200 baud,
no parity, 8 data bits
and 1 stop bit
Parallel Interface

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5. Installing or Replacing the Paper Roll
①Open Cover ②Open Guides
③Install Roll
⑤Close Cover
④Close Guides to the Width of the paper

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6. Setting The Dip Switches
6-1. Setting the Dip Switches
The Dip Switches are located on the bottom of the printer. The Dip Switches are used to
set the Printer to perform various functions. Follow these steps when changing Dip
Switches setting :
1. Turn the printer power switch off.
2. Remove the screw on the bottom of the printer and open the bracket.
3. Flip the Dip Switches using tweezers or another narrow-ended tool. Switches are
off when up and on when down in the Figure below.
4. The new setting takes effect when you turn on the printer.
Note : Always change Dip Switch settings only when the printer is turned off.
6-2. Functions of Dip Switches
6-2-1. Dip S/W 1 6-2-2. Dip S/W 2
NO Functions Details
2 1 Speed
Off Off 2.5 ips
Off On 3.0 ips
On Off 4.0 ips
1,2 Speed
Selection
On On 5.0 ips
4 3 Density
Off Off 0(Low)
Off On 7
On Off 13
3,4 Density
Selection
On On 20(High)
5,6,
7
Developer
Mode Default --- off
Off Move to Cutting Position
8 Position
Selection On Move to top of next page
No Functions Details
21 Baud Rate
Off Off 9,600 bps
Off On 19,200 bps
On Off 57,600 bps
1,2 Baud
Rate
On On 115,200 bps
3 Reserved
4 Reserved
5~8 Developer
Mode Default --- off

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6-3. The default dip switches setting.
The default dip switch settings are as follows.
SAMSUNG SRP770 UPS2.03 2006.3.13
===============================================
Speed
Density
I / F
: [ 2.5 3.0 4.0 5.0 ] ips
: Low [0 7 13 20 ] High
: [ Serial Parallel USB ]
[9600 19200 57600 115200 ] bps
[No Odd Even] Parity
[7 8 ] data bits
[1 2]stopbits
[ Xon/Xoff RTS/CTS ] Control
GPL:47,GPE:00,BPL:00,BPE:00,
1.38V ,0.00V , 0.00V , 0.00V ,
Off On Off On
■
1
■
Baud Rate
■
2
■ Speed
Gap/BM
■
3
■
■
4
■ Density
Emulation
■
5
■ Demo Mode
■
6
■ Continuous
■
7
■ Auto Cutter
Reserved
■
8
■ Back Feed
SW2 SW1
Now Hexdumping...

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7 . The Self Test
The self-test checks whether the printer has any problems. (You cannot perform this
procedure if using the printer’s label peel-off option) If the printer does not function
properly, contact your dealer. The self-test checks the following;
1. Make sure that paper roll has been installed properly.
2. Turn on the power while holding(2sec) down the FEED button. The self-test begins.
3. The self-test prints the current printer status, which provides the control ROM version
and the DIP switch setting.

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8. The Hex Dump Mode
This mode is used to make sure that the printer receives the correct data from the host. In
this mode all data which the printer gets are printed out in shape of the hexadecimal
numbers. It can look like the garbage printing to people without any technical knowledge.
The ways to start and exit from the hex dump mode is different according to the firmware
version of the printer.
Firmware Version To start hex dump mode To exit from the hex dump mode
UPS 2.03 or lower Turn off and turn on the printer.
UPS 2.04 or higher
The printer enters the hex
dump mode automatically
after self-test printing. Turn
on the power switch while
holding the feed button in
order to execute the self-test
printing.
Two different ways are provided.
1. Turn off and turn on the printer.
(same as the previous version)
2. Press the feed button.

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9. The Peel-off
This function is used to separate label from liner automatically.
CAUTIONS:
1) Peeler is for Label Paper only.
2) When the peeler switch is on, label is not printed before when
the previous printed label is taken off from the peeler.
3) When the peeler function is not used, set peeler switch off.
With this switch on printer may not work correctly.
4) When the peeler switch is changed, the printer should be turned off and on.
1. Open the peel-off cover and turn on peeler switch.
(Check if Peeler LED is on.)
2. Remove the paper and 3. Adjust the paper guides and close the cover.
insert the paper through slot.
4. Turn off and on the printer.
remove

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10. Using Fan Fold Paper
Insert paper through both the rear slot and guides.
Adjust holders and guides to the width of the paper.
Insert the paper
A
d
j
ust holders papers and paper Fixed
A
d
j
ust Guides
Paper Fixed

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11. Cleaning Head
Paper dust on the heating elements may lower the printer quality. In this case, clean the
print head as follows :
Cautions 1. Turn Off the printer power before cleaning.
2. Note that the thermal head becomes very hot during normal operation,
creating the danger of burn injury. Be sure to wait for about 2~3 minutes
after turning printer power off before beginning the cleaning.
1. Open the printer cover.
2. Clean the thermal element (the area which is marked a thin black line) of the
thermal head with a cotton swab moistened with a alcohol solvent (ethanol,
methanol, or IPA).
3. After confirming that the alcohol solvent has been dried up completely,
close the cover-open.
Note 1. Never touch the thermal element with your hand,
thenthethermalelementcanbedamaged.
2.Don’tscratchtheprinterhead.
※Clean it up when you replace every roll of paper to prevent the quality
deterioration.

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12. Driver Install Guide
I. To install SRP770 windows driver
1. Insert CD-ROM included in your printer package then install guide program will appear
automatically. Please click on Windows Drivers.

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2. You can see the driver auto-install program prepares to install driver matching your
windows system.
3. If it is first time to install SRP770 windows driver, you can see the Welcome message as
below. Please click on Next> to continue install procedure.
** If previous version driver is already installed in your system, some other type
window will appear. In this case, please refer to “ . Tip & Trouble shooting”Ⅲ

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4. If you accept the license agreement, click on Yes to continue install procedure.
5. If you want to use USB interface with SRP770 printer, please select both “SAMSUNG
SRP770” and “SAMSUNG USB Port Monitor” together and click on Next>.