BIXOLON SLP-DX220 User manual

Service Manual
Label Printer
Ver. 1.03
SLP-DX220 / DX220E
SLP-DX223 / DX223E
http://www.bixolon.com

SLP-DX220x/DX223x
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Table of Contents
1. Precaution Statements.................................................................................................................................5
1-1 Safety Precautions....................................................................................................................................5
1-2 Servicing Precaution.................................................................................................................................6
1-3 Precaution for Electrostatically Sensitive Devices (ESDs).......................................................................7
1-4 Operational Precautions ...........................................................................................................................7
2. Operating Instruction and Installation........................................................................................................8
2-1 Installation.................................................................................................................................................8
2-1-1 SMPS Installation...............................................................................................................................8
2-1-2 Interface Cable Installation (STD Model)...........................................................................................8
2-1-3 Interface Cable Installation (Ethernet Model) ....................................................................................8
2-1-4 Paper Roll Installation........................................................................................................................9
2-2 Operations ..............................................................................................................................................10
2-2-1 Using the operation panel................................................................................................................10
2-2-2 Button Operations............................................................................................................................10
2-2-3 LED indicator for various printer statuses........................................................................................11
2-2-4 Test printing .....................................................................................................................................11
2-2-5 Self-Test...........................................................................................................................................12
2-2-6 Printer setting using utility program..................................................................................................13
2-2-7 Stand-alone Configuration Mode.....................................................................................................14
2-2-8 Pause/Cancel...................................................................................................................................15
2-2-9 Media Calibration.............................................................................................................................16
2-2-10 Smart Media Detection ..................................................................................................................16
2-2-11 Gap Sensor Auto Calibration Mode...............................................................................................17
2-2-12 Black Mark Sensor Auto Calibration Mode....................................................................................17
2-2-13 Manual Calibration Mode...............................................................................................................18
2-2-14 Cover Closing Mode ......................................................................................................................19
2-2-15 Data Dump Mode...........................................................................................................................19
2-2-16 Factory Reset.................................................................................................................................19
2-2-17 Peel-Off (Option)............................................................................................................................20
2-2-18 Using Fan-Fold Paper....................................................................................................................21
2-2-19 Auto Cutter (Option).......................................................................................................................22
2-2-20 Real-Time Clock (Option) ..............................................................................................................22
3. Product Specifications...............................................................................................................................23
3-1 Appearance.............................................................................................................................................23
3-1-1 Printer Dimensions(mm) ..................................................................................................................23
3-1-2 AC/DC Adapter Dimension(mm)......................................................................................................23
3-1-3 Feature Locations ............................................................................................................................24
3-2 General Specifications............................................................................................................................26
3-2-1 Hardware Specifications ..................................................................................................................26
3-2-2 Function Specifications....................................................................................................................27
3-3 Thermal Printer Specification..................................................................................................................28
3-3-1 Printer Specification.........................................................................................................................28
3-3-2 Character Specification....................................................................................................................28
3-3-3 Barcode Specification ......................................................................................................................28
3-3-4 Paper Specification..........................................................................................................................29
3-3-5 Warranty and Environment Specification.........................................................................................30
3-3-6 TPH (Thermal Printer Head) Specification ......................................................................................30
3-3-7 Auto Cutter Specification .................................................................................................................30
3-3-8 Media Sensor...................................................................................................................................30
3-3-9 Other Component Specification.......................................................................................................31
3-4 SMPS Specification ................................................................................................................................31
3-4-1 SMPS (Switching Mode Power Supply) Specification.....................................................................31
3-4-2 SMPS Output Connector .................................................................................................................31
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3-5 Interface Specification ............................................................................................................................32
3-5-1 RS-232C Serial Interface.................................................................................................................32
3-5-2 USB Interface...................................................................................................................................34
3-5-3 Ethernet I/F ......................................................................................................................................35
3-5-4 WLAN...............................................................................................................................................36
4. Hardware .....................................................................................................................................................37
4-1 Wiring Diagram .......................................................................................................................................37
4-1-1 SLP-DX220 Board Wiring Diagram .................................................................................................37
4-1-2 SLP-DX220E Board Wiring Diagram...............................................................................................38
4-2 Block Diagram.........................................................................................................................................39
4-3 Special Circuit Description......................................................................................................................40
4-3-1 Power Circuit....................................................................................................................................40
4-3-2 Reset Circuit.....................................................................................................................................41
4-3-3 RS232C Communication Block Diagram.........................................................................................42
4-3-4 USB Communication Block Diagram...............................................................................................43
4-3-5 Ethernet Communication Block Diagram.........................................................................................43
4-3-6 Thermal Pinter Circuit ......................................................................................................................44
5. Disassembly and Assembly ......................................................................................................................45
5-1 CASE-LOWER Block..............................................................................................................................45
5-2 MAIN-PCB Block.....................................................................................................................................46
5-3 UPPER Block..........................................................................................................................................47
5-3-1 UPPER-ASS’Y Block.......................................................................................................................47
5-3-2 CASE-UPPER Block........................................................................................................................48
5-3-3 COVER-TOP Block..........................................................................................................................49
5-3-4 TPH-ASS’Y Block ............................................................................................................................50
5-3-5 TPH Block........................................................................................................................................50
5-3-6 DOOR-LOCK and ROLLER-PAPER Block .....................................................................................52
5-3-7 Etc Block ..........................................................................................................................................53
5-4 FRAME-LOWER Block...........................................................................................................................54
5-4-1 HOLDER-PAPER Block...................................................................................................................54
5-4-2 MOTOR Block..................................................................................................................................55
5-4-3 GUIDE-PAPER (GAP-SENSOR) Block...........................................................................................56
5-4-4 BLACK-MARK-SENSOR and PLATEN-ROLLER Block .................................................................57
6. Cleaning Head.............................................................................................................................................58
6-1 Cleaning Head ........................................................................................................................................58
6-2 Cleaning Sensors, Roller or/and Paper Path..........................................................................................59
7. Troubleshooting .........................................................................................................................................60
7-1 Trouble shooting flow chart.....................................................................................................................60
7-1-1 LED 1 dose not light.........................................................................................................................61
7-1-2 LED 2 is red blink.............................................................................................................................62
7-1-3 LED 2 is orange blink.......................................................................................................................63
7-1-4 Self test is not normal ......................................................................................................................64
7-1-5 Data from host is not printed normal................................................................................................65
7-2 Power Problem .......................................................................................................................................66
7-3 System Problem......................................................................................................................................67
7-4 Panel PBA and Media Sensor Problem..................................................................................................68
7-5 Thermal Printer Head and Step Motor Problem .....................................................................................69
7-6 RS-232C Serial Communication Problem ..............................................................................................70
7-7 USB Communication Problem................................................................................................................71
7-8 Ethernet Communication Problem..........................................................................................................72
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SLP-DX220x/DX223x
■
About
About this Manual
This Service Manual describes how to perform hardware service maintenance for the BIXOLON SLP-DX220,
SLP-DX220E, SLP-DX223, SLP-DX223E Label Printer.
Notes
Notes may appear anywhere in the manual. They draw your attention to additional information about the item.
Precaution symbols
Indicates a Safety Precaution that applies to this part component.
Indicates the part or component is an electro-statically sensitive device. Use caution when handling
these parts.
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Overview of this Label Printer
This System Label Printer is a ATMEL processor-based system, using a 32bit-atmel Processor.
This Service Manual provides the technical information for many individual component systems, circuits and
gives an analysis of the operations performed by the circuits. If you need more technical information, please
contact our service branch or R&D center.
All information in this manual is subject to change without prior notice. Therefore, you must check the
correspondence of your manual with your machine. No part of this manual may be copied or reproduced in
any form or by any means, without the prior written consent of BIXOLON Co., Ltd.
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1. Precaution Statements
1-1 Safety Precautions
1. Be sure that all of the built-in protective devices are replaced. Restore any missing protective shields.
2. When reinstalling the chassis and its assemblies, be sure to restore all protective devices including:
nonmetallic control knobs and compartment covers.
3. Make sure that there are no cabinet openings through which people – particularly children – might insert
fingers and contact dangerous voltages. Such openings include excessively wide cabinet ventilation slots
and improperly fitted covers and drawers.
4. Leakage Current Hot Check:
WARING: Do not use an isolation transformer during this test.
Use a leakage-current tester or a metering system that complies with American National Standards
Institute (ANSI C101.1, Leakage Current for Applications), and Underwriters Laboratories (UL Publications
UL1410, 59.7).
With the unit completely reassembled, plug the AC line cord directly into a 100VAC or 240VAC outlet of the
Adaptor.
With the unit’s AC switch first in the ON position and then OFF, measure the current between a known
Earth ground (metal water pipe, conduit, etc.) and all exposed metal part, including: metal cabinet, frame,
and screw-heads and printer. The current measure should not exceed 0.1 milliamp. Reverse the power-
plug prong in the AC outlet and repeat the test.
5. Design Alteration Warning:
Never alter or add to the mechanical or electrical design of the ECR. Unauthorized alterations might create
a safety hazard. Also any design changes or additions will void the manufacturer’s warranty.
6. Components, parts and wiring that appear to have overhead or that are otherwise damaged should be
replaced with parts that meet the original specifications. Always determine the cause of damaged or
overheating and correct any potential hazards.
7. Observe the original lead dress, especially near the following areas: sharp edges, and especially the AC
and high voltage supplies. Always inspect for pinched, out-of-place, or frayed wiring.
Do not change the spacing between components and the printed circuit board. Check the AC power cord
for damage. Make sure that leads and components do not touch thermally hot parts.
8. Product Safety Notice:
Some electrical and mechanical parts have special safety-related characteristics, which might not be
obvious from visual inspection. These safety features and the protection they give might be lost if the
replacement component differs from the original-even if the replacement is rated for higher voltage,
wattage, etc.
Components that are critical for safety are indicated in the circuit diagram by shading, ( ) or ( ).
Use replacement components that have the same ratings, especially for flame resistance and dielectric
strength specifications. A replacement part that does not have the same safety characteristics as the
original might create shock, fire or other hazards.
CAUTION.
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacture.
Dispose of used batteries according to the manufacture’s instruction.
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1-2 Servicing Precaution
WARNING 1: First read the Safety Precaution section of this manual. If some unforeseen
circumstance creates a conflict between the servicing and safety precautions, always
follow the safety precaution.
WARNING 2: An electrolytic capacitor installed with the wrong polarity might explode.
1. Always unplug the unit’s AC power cord from the AC power source or the Power Switch off before
attempting to:
(a) Remove or reinstall any component or assembly,
(b) Disconnect an electrical plug or connector,
(c) Connect a test component in parallel with an electrolytic capacitor.
2. Some components are raised above the printed circuit board for safety.
An insulation tube or tape is sometime used.
The internal wiring is sometimes clamped to prevent contact with thermally hot components.
Reinstall all such elements to their original position.
3. After servicing, always check that the screws, components and wiring have been correctly reinstalled.
Make sure that the portion around the serviced part has not been damaged.
4. Check the insulation between the blades of the AC plug and accessible conductive parts
(example: metal panels and input terminals).
5. Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch
ON. Connect an insulation resistance meter (500V) to the blades of the AC plug.
The insulation resistance between each blade of the AC plug and accessible conductive parts (see above)
should be greater than 1 mega-ohm.
6. Never defeat any of the B+ voltage interlock. Do not apply AC power to the unit (or any of its assemblies)
unless all solid-state heat sinks are correctly installed.
7. Always connect an instrument’s ground lead to the instrument chassis ground before connecting the
positive lead; always remove the instrument’s ground lead last.
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1-3 Precaution for Electrostatically Sensitive Devices (ESDs)
1. Some semiconductor (solid state) devices are easily damaged by static electricity. Such components are
called Electrostatically Sensitive Devices (ESDs); examples include integrated circuits and some field-
effect transistors. The following techniques will reduce the occurrence of component damaged caused by
static electricity.
2. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge
from your body by touching a known earth ground. Alternatively, wear a discharging wrist-strap device.
(Be sure to remove it prior to applying power-this is an Electric shock precaution.)
3. After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to
prevent accumulation of electrostatic charge.
4. Do not use Freon-propelled chemical. These can generate electrical charges that damage ESDs.
5. Use only a grounded-tip soldering iron when soldering or unsoldering ESDs.
6. Use only an anti-static solder removal device. Many solder removal devices are not rated as anti-static;
these can accumulate sufficient electrical charge to damage ESDs.
7. Do not remove a replacement ESD from its protective package until you are ready to install it.
Most replacement ESDs are packaged with leads that are electrically shorted together by conductive foam,
aluminum foil or other conductive materials.
8. Immediately before removing the protective material from the leads of a replacement ESD, touch the
protective material to the device will be installed.
9. Minimize body motions when handling unpacked replacement ESDs. Motions such as brushing clothes
together, or lifting a foot from a carpeted floor can generate enough static electricity to damage an ESD.
1-4 Operational Precautions
1. The heating element of the printer mechanism’s thermal head and the driver IC are easily damaged.
Never allow these components to come into contact with metal or other hard objects.
2. Never touch the printer mechanism’s heating element with your hand. Doing so can damage the heating
element and affect proper operation.
3. The head and motor areas are very hot during and immediately after printing. Do not touch components
in these areas directly with your hand.
4. Do not use any paper other than these specified in this manual otherwise print head warranty and print
quality are affected adversely.
5. Thermal paper starts to color at around 70ºC. Take care to protect unused and printed thermal paper
against the effects of heat, light and characters on the paper to feed.
6. Take the roll paper out of the printer when you will not use the printer for a long time in a high temperature
and humidity environment.
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2. Operating Instruction and Installation
2-1 Installation
2-1-1 SMPS Installation
1) Turn off the printer power switch.
2) Check to see that the AC adapter voltage matches
that of the power source.
3) Connect the AC adapter jack to the printer power
connector.
4) Connect the power cord to the AC adapter.
5) Connect the power cord to a power source/outlet.
2-1-2 Interface Cable Installation (STD Model)
1) Turn off the power switch.
2) Connect the communication cable to the printer
communication port to be used.
- Connect the RS-232C(Serial) Cable to the
SERIAL port. and tighten the screw on both
sides. This port requires a shielded cable less
then1.8m long.
- Connect USB B-Type cable to the USB port.
This port requires a shielded cable less then
1.8m long.
2-1-3 Interface Cable Installation (Ethernet Model)
1) Turn off the power switch.
2) Connect the communication cable to the printer
communication port to be used.
- Connect the LAN(Ethernet) Cable to the
ETHERNET port. This port requires a cable
less than 3.0m long.
- Connect USB A-Type(WLAN Dongle only)
to the HOST port.
- Connect USB B-Type Cable to the USB port.
This port requires a shielded cable less then
1.8m long.
RS-232C(Serial)
Cable
USB B-Type
Cable
LAN (Ethernet) Cable
USB B-Type
Cable
USB A-Type
(WLAN Dongle Only)
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SLP-DX220x/DX223x
2-1-4 Paper Roll Installation
1) Open the Paper Cover.
2) Spread the Paper Holder and insert paper roll.
3) Adjust the paper guide to the width of the paper.
* Whether the paper label is wound inwards or outwards, its printing surface must face up.
4) After Installation the paper, manually set the sensor (Gap & Black-Mark) and Paper Guide to the
correct position.
5) Close the Paper Cover until a click sound is heard.
Paper Guide
Paper Cover
Paper Holder
●
●
●
Moveable Black
-Mark
Sensor and Notch Sensor
Moveable
(half)
Gap Sensor
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2-2 Operations
2-2-1 Using the operation panel
Most of the functions of this printer are governed by software, but you can monitor the printer s status by
looking at the lights on the control panel and for some procedures you will use the buttons.
2-2-2 Button Operations
Printer state
before
operation
Button Operation procedure Printer operation mode
Feed/
Cancel
Pause
Power OFF Press -
• Apply power while
pressing the button.
(Hold the button until the
printer starts self-test printing)
Self-test Printing Mode.
Print Standby Press -
• Press the button softly
and release it immediately
Feed Mode
Print Standby - Press • Press the button for two seconds and continue to
hold
Stand-alone configuration Mode
During printing Press -
• Press the button for two
seconds and continue to
hold
Print Cancel Mode
During printing - Press • Press the button softly
and release it immediately
Print Pause Mode
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SLP-DX220x/DX223x
2-2-3 LED indicator for various printer statuses
LED 1 LED 2 Printer Status
Color Status Color Status
Green On Green On Print standby mode Print standby mode
Red On Orange On Error mode Paper jam (gap / black mark is
not recognized)
Red On Green Blink Error mode Printer head overheating
Red On Red Blink Error mode Cover open
Red On Orange Blink Error mode No paper
Red On - Off Error mode Media calibration failure
Red Blink Red Blink Error mode Auto-Cutter error
Orange On Orange On Mode switching
notification
Mode switching notification
Green Blink Red On Wait for input Print is paused temporarily.
Wait for button input
Green Blink Green Blink Wait for input Cover Close Mode. Wait for
button input
Green On Red Blink Wait for input Print Cancel Mode. Wait for
button input
2-2-4 Test printing
1. Printing using Windows driver
Windows Driver installation files and manuals are provided on the BIXOLON official website.
(http://www.bixolon.com)
Please refer to the manual to install the Windows Driver and print a test page.
2. Printing using label design program
Label Design Program installation files and manuals are provided on the BIXOLON official website.
(http://www.bixolon.com)
Please refer to the manual to install the Label Design Program and print a test page.
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2-2-5 Self-Test
The self-test checks whether the printer has any problems.
- Firmware version, printer configuration information, printing quality checking pattern,
and peripheral configuration information, etc.
Users cannot perform this procedure if using the printer’s label peel-off option.
If the printer does not function properly, contact an authorized dealer.
The self-test checks the following;
1) Make sure that the paper roll has been installed properly.
2) Turn on the power while pressing the feed button then self-test will begin.
(Hold the button until the printer starts self-test printing)
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SLP-DX220x/DX223x
2-2-6 Printer setting using utility program
Various printer settings can be changed using the utility program (Unified Label Utility-II).
Functions that can be used with the utility program are as follows.
1) Serial communication settings
Handshake, Stop bit, Data bit, Parity, and Baud rate can be configured.
2) Basic printer settings
Paper size, printing speed and density and paper type can be configured.
3) Language setting
Code page can be configured.
4) Media sensor manual calibration function
This function can be used to detect special type or special material paper that is not detected through
automatic calibration function. Refer to Manual Calibration mode page for more details
5) Other functions for printer test are also provided.
Unified Label Utility-II installation files and manuals are provided on the BIXOLON official website.
(http://www.bixolon.com) Please refer to Unified Label Utility-II manual for details.
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2-2-7 Stand-alone Configuration Mode
Various modes can be executed using buttons and LED only.
1. How to start stand-alone configuration mode
1) The printer mode is set to Printer Setting Mode when the Pause button is pressed for two seconds
while in Print Standby Mode.
2) Both LEDs will change to orange color and the printer will be set to Stand-alone Configuration Mode.
3) When the printer enters into this mode, the status of LED 1 and LED 2 are changed
sequentially.
4) When the Feed button is pressed at specific LED color combination, the corresponding printer
operation will be selected.
2. List of supported functions
Sequence
number LED 1 LED 2 Printer operation
Color Status Color Status
1
Green On
Green Blink four times Print Configuration Info.
2 Orange Blink four times Print File List
3 Red Blink four times Factory Reset
4
Orange On
Green Blink four times Gap Sensor Auto Calibration
5 Orange Blink four times B/M Sensor Auto Calibration
6 Red Blink four times Data Dump Mode
7
Red On
Green Blink four times Demo Mode
8 Orange Blink four times Change to Line Mode
9 Red Blink four times Download Items Delete
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2-2-8 Pause/Cancel
During multiple-page print jobs, the Pause and Cancel button can be used to temporarily cease printing and
cancel the print job altogether, respectively.
1. Pause/Resume Function
1) When printing labels, pressing the Pause button
2) The printer will pause after finishing the current label printing and the status of LED will
be as follows.
- LED 1: Green Blink
- LED 2: Red On
3) While the print job is paused, press the Pause button again to resume printing.
2. Print Cancellation
1) During label printing and/or pause mode, pressing the Cancel button enters the print cancellation mode.
2) The following processes occur in the print cancellation mode.
- All label printing cancelled
- All data received in the printer communications buffer deleted.
- All received data deleted.
3) The LED Status in the print cancellation mode can be as follows.
- LED 1: Green On
- LED 2: Red Blink
4) While in the print cancellation mode, press the Cancel button again to return to print standby mode.
Print Pause/Resume
Print Cancel/Standby
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SLP-DX220x/DX223x
2-2-9 Media Calibration
This printer has been designed to recognize the gaps with most print papers, but sometimes it may not
recognize the gap and keep feeding paper if a special type of paper is used. In this case, run Auto
Calibration function so that the printer can recognize the gap. BIXOLON printer provides various media
calibration methods in order to accommodate various special paper types.
1. About media calibration
1) This function is for adjusting the sensitivity of the paper detection sensor for accurate printing
position control and measuring actual length of paper.
2) Sensor sensitivity adjustment
- The purpose is to detect the identifier (gap/black mark/groove) of installed label
3) Paper length measurement
- Accurate length is required to rotate the printing orientation.
- The purpose is to detect the change of paper type.
2. When is media calibration required?
1) When the printer is installed first time
2) When the newly installed paper is a different paper type
3) When printer position is not accurate or printer does not stop in the right position
3. How to perform media calibration
1) The following four methods of media calibration can be used depending on the conditions.
- Smart Media Detection
- Gap Sensor Auto Calibration Mode
- Black Mark Sensor Auto Calibration Mode
- Manual Calibration Mode
2) Why are several calibration methods provided?
- Multiple labels should be scanned for media calibration and more accurate sensitivity calibration
can be performed when more labels are scanned.
- The number of labels to scan for sensor sensitivity adjustment depends on various conditions such
as label paper material, color, surface status, thickness, gap length, pre-printed pattern, etc.
- Four different media calibration modes are provided for compromise between prevention of excessive
use of paper and accuracy of sensor sensitivity adjustment.
- Smart media detection mode that allows for adjustment of sensitivity with minimum amount of
scanning should be good enough for most cases with general labels.
- Try various methods in order of Smart Media Detection Gap Sensor Automatic
Calibration / Black Mark Sensor Automatic Calibration Manual Calibration Mode
2-2-10 Smart Media Detection
1. Printer executes this function when necessary without user input and media configuration
can be completed with Smart Media Detection function for most print papers.
2. Papers with gap or black mark can be identified without separate settings.
3. 3 ~ 5 pages of labels will be used depending on the type of paper.
4. Smart Media Detection function is executed in the followings cases
- When the printer is installed first time, it is executed through Feed button or print command.
- When paper length change is detected during feeding or printing.
- When the paper type entered by command is different from the configured paper type.
- After reset with factory settings
5. Smart Media Detection function will be turned off after setting the sensor sensitivity using Automatic
Calibration Mode or Manual Media Calibration mode, and it will be enabled again after resetting the
printer with factory settings.
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SLP-DX220x/DX223x
2-2-11 Gap Sensor Auto Calibration Mode
Use this mode when paper is not detected correctly with Smart Media Detection function.
Printer feeds paper and calibrates Gap Sensor automatically.
The printer will enter error mode if paper detection fails after feeding up to 1 meter of paper. Error mode can
be released by opening and closing the cover.
Use Manual Calibration Mode if paper detection fails in this mode.
Smart Media Detection will be disabled if paper detection is successful in this mode.
1. Procedure to run the calibration
- Press the Feed button at 4th LED sequence as shown in section 2-2-7 (LED 1 is Orange and
LED 2 is blinking Green four times) to start Gap Sensor Automatic Calibration Mode.
2-2-12 Black Mark Sensor Auto Calibration Mode
Use this mode when paper is not detected correctly with Smart Media Detection function.
Printer feeds paper and calibrates Black Mark Sensor automatically.
The printer will enter error mode if paper detection fails after feeding up to 1 meter of paper. Error mode can
be released by opening and closing the cover.
Use Manual Calibration Mode if paper detection fails in this mode.
Smart Media Detection will be disabled if paper detection is successful in this mode.
1. Procedure to run calibration
- Press the Feed button at 5th LED sequence as shown in section 2-2-7 (LED 1 is Orange and
LED 2 is blinking Orange four times) to start Black Mark Sensor Automatic Calibration Mode.
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SLP-DX220x/DX223x
2-2-13 Manual Calibration Mode
Manual-calibration of media detection can be used when the printer cannot detect a media gap (or black
mark) even after auto-calibration has been executed.
Users can calibrate sensor parameters in detail by using the utility program provided by the manufacturer.
The installation files and manuals are provided on the BIXOLON official website. (http://www.bixolon.com)
Please make sure the printer is connected and execute the utility program.
Click on the Calibration Setting Manager Button after setting the interface type.
1) Select the sensing type and input the label length by millimeter and click on “Check Sensing Value” button.
Then printer starts to calibrate.
2) Printer will print the scanned values after calibration and the values will appear on the Screen.
3) Optimal sensing values will appear in bold letters on the left of the utility screen. Select one of the
optimal sensing value by clicking on its option button and then click on "Save Calibration".
4) If chosen value does not work properly, please try the other values among the bold letters.
5) To go back to the initial value, please click on “Cancel Calibration”
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SLP-DX220x/DX223x
2-2-14 Cover Closing Mode
1. About Cover Closing Mode
1) The printed area may become out of range of paper if the paper is not in the accurate
printing position when the cover is opened and closed.
2) The printer is put into Cover Closing Mode instead of Print Standby Mode when the
cover is closed in order to prevent this problem, and it waits for user input.
3) The statuses of LEDS are as follows in this mode.
- LED 1: Green Blink
- LED 2: Green Blink
4) The data received during Cover Close Mode is not printed until the printer recovers to
Print Standby Mode.
2. How to switch the printer from Cover Close Mode to Print Standby Mode
1) Press the Pause button to switch to Print Standby Mode without feeding any paper.
2) Press the Feed button to feed one page to align the paper position and switch to the
Print Standby Mode.
2-2-15 Data Dump Mode
This function can be used to diagnose the communication issues when the printing does not work correctly.
In this mode, the received data are not analyzed instead they are dumped in hex format without processing.
Turn the printer off and on to recover to the Print Standby Mode.
1. How to start Data Dump Mode
1) Press the Pause button for two seconds during Print Standby Mode.
2) Both LEDs will change to orange color and the printer will be set to Stand-alone Configuration Mode.
3) Press the Feed button at the 6th LED sequence in 2-2-7 (LED 1 is Orange /
LED 2 is blinking Red four times) to enable Data Dump Mode.
2-2-16 Factory Reset
This function is used to reset the printer settings to factory default settings.
1. How to reset the printer
1) Press the Pause button for two seconds during Print Standby Mode.
2) Both LEDs will change to orange color and the printer will be set to Stand-alone Configuration Mode.
3) Press the Feed button at the 3rd LED sequence as shown in section 2-2-7 (LED1 is Green /
LED 2 is blinking Red four times) to reset the printer to factory settings,
and Smart Media Detection function will be executed.
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SLP-DX220x/DX223x
2-2-17 Peel-Off (Option)
As a function that is used to peel-off labels, it is used only with label paper.
1) Open the paper cover.
2) Open the label peel-off cover and set the peeler switch to the ON position.
- Check to see that the LED has turned on.
3) Remove one sheet of the label paper, and insert the paper as shown in the image below.
4) Adjust the paper guides and close the label peel-off cover.
5) Close the Paper Cover until a click sound is heard.
6) Turn the printer off and on.
Remove
LED
ON
( O )
( X )
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