BIXOLON SRP-330III User manual

User’s Manual
SRP-330III/332III
THERMAL PRINTER
Ver. 1.00
http://www.bixolon.com

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SRP-330III/332III
Table of Contents
Copyright........................................................................................................................... 3
WARNING & CAUTION...................................................................................................... 7
Manual Introduction........................................................................................................ 9
Product Introduction ..................................................................................................... 10
1. Content Confirmation ................................................................................................ 12
2. Product Part Names ................................................................................................... 13
2-1 Printer Part Names......................................................................................................... 13
2-2 Interface Part Names ..................................................................................................... 14
2-2-1 USB Interface...................................................................................................... 14
2-2-2 Ethernet Interface.............................................................................................. 15
2-2-3 Serial Interface (RS-232C).................................................................................. 16
2-2-4 Parallel Interface (IEEE1284)............................................................................. 18
2-2-5 Drawer Kick-out Cable ....................................................................................... 19
3. Installation & Usage................................................................................................... 20
3-1 Printer Installation Placings .......................................................................................... 20
3-2 Power Connection .......................................................................................................... 21
3-3 Inserting and changing the paper roll ......................................................................... 23
3-4 Using Controller.............................................................................................................. 26
3-5 2-inch Mounting Partition.............................................................................................. 27
4. Self-Test ....................................................................................................................... 28
5. Hexadecimal Dumping............................................................................................... 30
6. Maintenance ............................................................................................................... 31
6-1 Paper Jam......................................................................................................................... 31
6-2 Cleaning Printer.............................................................................................................. 32
7. Specifications .............................................................................................................. 33
7-1 Printer Specifications...................................................................................................... 33
7-2 Recommended Papers................................................................................................... 34

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Copyright
© BIXOLON Co., Ltd. All rights reserved.
This user manual and all property of the product are protected under copyright law.
It is strictly prohibited to copy, store, and transmit the whole or any part of the manual
and any property of the product without the prior written approval of BIXOLON Co., Ltd.
The information contained herein is designed only for use with this BIXOLON product.
BIXOLON is not responsible for any direct or indirect damages, arising from or related to
use of this information.
• The BIXOLON logo is the registered trademark of BIXOLON Co., Ltd.
•All other brand or product names are trademarks of their respective companies or
organizations.
BIXOLON maintains ongoing efforts to enhance and upgrade the functions and quality of
all our products.
In the following, product specifications and/or user manual content may be changed
without prior notice.
Caution
Electronics, such as printers, are prone to damage by static electricity. Therefore, to
protect the printer from static electricity, be sure to turn off the printer before connecting
or disconnecting the cable to the rear of the printer. If the printer is damaged by static
electricity, contact your local dealer.
This euipmeqnt is not suitable for use in locations where children are likely to be present.
When the printer is operating with the media cover open, do not wear anything that can
touch the drive, such as clothing, necklaces, rings, watches, or employee certificates close
to it. Also, keep yourself away from the printer as it is dangerous for some parts of the
body to come into contact with it. If an object or part of your body touches the drive,
immediately disconnect the power cord or turn off the power switch on the back of the
product.

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Warning
Hazardous moving parts
Keep fingers and other body parts away
Pull the print head lever can be stop all moving parts.
IEC 60417-6057 (2011-05) for other moving parts.
Mise en garde
Les appareils électroniques, tels que les imprimantes, risquent d'être endommagés par
l'électricité statique. Par conséquent, pour protéger l’imprimante de l’électricité statique,
veillez à l’éteindre avant de connecter ou de déconnecter le câble situé à l’arrière de celle-
ci. Si l'imprimante est endommagée par l'électricité statique, contactez votre revendeur
local
Cet appareil n’est pas adapté d’utilser dans des endroits où des enfants sont
probablement d'être présents.
Lorsque l'imprimante fonctionne avec le capot ouvert, ne portez rien qui puisse entrer
en contact avec le mécanisme, tel que des vêtements, des colliers, des bagues, des
montres ou des certificats d'employé à proximité. Éloignez-vous également de
l’imprimante car il est dangereux que certaines parties du corps entrent en contact avec
celle-ci. Si un objet ou une partie de votre corps entre en contact avec le mécanisme,
débranchez immédiatement le câble d'alimentation ou éteignez l’interrupteur situé à
l'arrière du produit.
Attention
Pièces mobiles dangereuses
Veillez à ce que vos doigts ou toute partie du corps n’entre(nt) pas en contact avec ces
pièces. Tirez le levier de la tête d'impression pour arrêter toutes les pièces en movement.
IEC 60417-6057 (2011-05) pour les autres pièces mobiles.

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SRP-330III/332III
Compliance information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Caution: Exposure to Radio Frequency Radiation.
To comply with FCC RF exposure compliance requirements, a separation distance of at
least 20 cm must be maintained between the antenna of this device and all persons.
Caution: Any Changes or modifications not expressly approved by the manufacturer could
void the user's authority to operate the equipment.
Class A Digital Device : Wired Device
This Apparatus complies with class “A” limits for radio interference as specified in the
Canadian department of communications radio interference regulations.
This Class A digital apparatus complies with Canadian ICES-003.
Appareil numérique de classe A: appareil filaire
Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par
ministre canadien des communications dans les reglements d’interference radio.
Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada.

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Waste Electrical and Electric Equipment (WEEE)
This marking shown on the product or its literature, indicates that is should not
be disposed with other household wastes at the end of its working life, To
prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources. Household users
should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take this item for
environmentally safe recycling. Business users should contact their supplier and check
the terms and conditions of the purchase contract. This product should not be mixed with
other commercial wastes for disposal.

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WARNING & CAUTION
Is described as death, physical injuries, serious financial losses, and
damage to data etc. that can be caused to the user.
Do not connect multiple products to a
single or faulty power outlet. Use only
grounded power outlets that meet the
industry standard.
Noncompliance may
cause electric shock or fire.
Only use authentic products from
BIXOLON. The company will not
provide
post-
sale support for damaged or other
quality issues that any fake
(or refurbished) products may incur.
Do not excessively bend or strain the power cord.
Securely push the power cord all the way into the
power outlet lest it remain loose. Make sure to
hold the cord tight when separating it from the
power outlet. Do not remove the power cord while
the product is in use. Noncompliance may cause
electric shock or fire.
Keep small accessories or other packaging
materials away from young children. Beware:
choking hazard.
Mishandling the product
may incur injuries which may require
seeking urgent medical attention.
Keep excessive liquids away from the power
cord and outlet. If matter is smeared onto
the power cords, wipe with a dry cloth.
Noncompliance may cause electric shock
or fire.
Do not allow the product to be
damaged by heavy objects.
Noncompliance may cause electric
shock or fire.

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SRP-330III/332III
If the product emits a strange sound, burning
smell, or smoke, turn off the power immediately
and unplug the power cord. If the product is
dropped or its exterior is damaged, turn off the
power immediately and unplug the power cord.
Do not subject the product to shock. It may
start a fire. It may damage the product.
Install the product in a well-ventilated area by keeping
it a certain distance from the wall. Installing the
product in certain environments which are prone to
excessive dust, moisture and temperature fluxuations
or putting the product under extreme use may cause
damage to the printer. An increase in internal
temperature may start a fire. Be sure to read the
environment requirements before installing
the product.
Install the product in a fixed location to
prevent it from tipping over. When
moving the product, turn off the power
and is connect all connected cables,
including he power cord.
As it may damage the product.
Never independently disassemble,
repair, or modify the product as the
warranty will become invalid.
When repair is necessary, contact the
original place of purchase.
Do not let any foreign substances
enter the product. Do not place heavy
objects, liquids, or metals on the
product.
This could cause damage to
the product or a fire.
If there is a problem with the
product, please contact the original
place of purchase or through
BIXOLON website’s product repair
page (http://www.bixolon.com).

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SRP-330III/332III
Manual Introduction
This manual provides basic information on printers and provides ways to install, use, and
check them. In order to protect the safety of users and prevent property damage, be fully
familiar with this manual before using the product. Please use it.
Manual Symbol Introduction
Precaution
& Warning
It describes death, physical injuries, serious financial losses,
and damage to data etc. that can be caused to the user.
Note It provides additional information on the function and
performance of the product.

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SRP-330III/332III
Product Introduction
SRP-330III/332III printers have been designed to be connected to various types of
electronic devices such as POS (Point Of Sales), and computer peripheral devices.
The main features of the printer are as follows
1. Maximum 250mm/s printing speed
2. Thermal transfer method printing
3. Interface
- USB & Serial (SRP-33xIIIS)
- USB & Paralell (SRP-33xIIIP)
- USB & Ethernet & Serial (SRP-33xIIIES)
4. Equipped with data buffer (receives print data even while printing)
5. Peripheral driver circuits control external devices such as cash registers
6. Can print a range of barcodes
7. Range of printing density selectable
(controlled with virtual memory switch management)

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SRP-330III/332III
Symbol Information
DC (Direct current)
Error, Warning
Paper Feeding
Stand-By
USB
Ethernet

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1. Content Confirmation
•If there is any part missing, please contact the place of purchase.
•The actual part may look different from the image.
SRP-330III/332III Cable Cover
Installation Guide AC/DC Adaptor Paper
Power Cord
USB A-B Cable
2-Inch Partition

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2. Product Part Names
2-1 Printer Part Names
Controller
Cable Cover
Cover-Open
Lever
Printer Cover
Manual Cutter
Power Switch
Cutter Cover

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2-2 Interface Part Names
• Connect the printer to the host computer using the right interface cable that complies
with the specifications of the interface.
2-2-1 USB Interface
Pin No.
Signal Name
Designation (Color)
Function
Shell
Shield
Drain Cable
Frame Ground
1
VBUS
RED
Host Power: 5Vdc / 500mA
2
D-
WHITE
Differential Data Line(D-)
3
D+
GREEN
Differential Data Line(D+)
4
GND
BLACK
Signal Ground
Connect or disconnect the communication cable while the printer
power is off. If power is on, your data may be lost.
USB Port

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2-2-2 Ethernet Interface
Pin No.
Signal Name
Designation (Color)
Function
1
TD+
White Orange
Transmit +
2
TD-
Orange
Transmit -
3
TCT
White Green
Receive +
4
NC
Blue
-
5
NC
White Blue
-
6
RCT
Green
Receive -
7
RD+
White Brown
-
8
RD-
Brown
-
Refer to the Network User Manual that is available from the BIXOLON
website for more detailed information.
Ethernet port

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2-2-3 Serial Interface (RS-232C)
2-2-1-1 Single Serial Interface
Serial Port

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Pin No.
Signal Name
Direction
Function
FG
FG
-
Frame Ground
2
TxD
Output
Transmit Data
3
RxD
Input
Receive Data
4
RTS
Output
Ready To Send
5
CTS
Input
Clear To Send
6
DSR
Input
Data Set Ready
7
SG
-
Signal Ground
20
DTR
Output
Data Terminal Ready
Connect or disconnect the communication cable while the printer
power is off. If power is on, your data may be lost.

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SRP-330III/332III
2-2-4 Parallel Interface (IEEE1284)
Pin No. Source
Compatibility
Mode
Nibble Mode Byte Mode
1
Host
nStrobe
HostClk
HostClk
2
Host / Printer
Data 0(LSB)
-
Data 0(LSB)
3
Host / Printer
Data 1
-
Data 1
4
Host / Printer
Data 2
-
Data 2
5
Host / Printer
Data 3
-
Data 3
6
Host / Printer
Data 4
-
Data 4
7
Host / Printer
Data 5
-
Data 5
8
Host / Printer
Data 6
-
Data 6
9
Host / Printer
Data 7(MSB)
-
Data 7(MSB)
10
Printer
nACK
PtrClk
PtrClk
11
Printer
Busy
PtrBusy / Data3,7
PtrBusy
12
Printer
Perror
AckDataReq / Data2,6
AckDataReq
13
Printer
Select
Xflag / Data1,5
Xflag
14
Host
nAutoFd
HostBusy
HostBusy
15
-
NC
NC
NC
16
-
GND
GND
GND
17
-
FG
FG
FG
18
Printer
Logic-H
Logic-H
Logic-H
19~30
-
GND
GND
GND
31
Host
nInit
nInit
nInit
32
Printer
nFault
nDataAvail / Data0,4
nDataAvail
33
-
GND
ND
ND
34
Printer
DK_Status
ND
ND
35
Printer
+5V
ND
ND
36
Host
nSelectIn
1284-Active
1284-Active
Connect or disconnect the communication cable while the printer
power is off. If power is on, your data may be lost.
Parallel Port

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SRP-330III/332III
2-2-5 Drawer Kick-out Cable
Connect the cash drawer connecting cable to the cash drawer connector located in the
back of the printer.
Pin No.
Signal Name
Direction
1
Frame Ground
-
2
Drawer Kick-out Drive Signal 1
Output
3
Drawer Open/Close Signal
Input
4
+24V
-
5
Drawer Kick-out Drive Signal 2
Output
6
Signal Ground
-
- Use a cash drawer that meets the printer specifications.
Using a cash drawer that is inappropriate to the specs or using
it as a power supply for a separate device may result in damage to
the product
- Do not connect a telephone line to the drawer kick-out port.
Otherwise, the telephone line and the computer may be damaged.
- Do not allow a foreign object such as a conductor to touch the cash
drawer port. This may result in damage to the product
- Make sure to use a cash drawer with an internal coil resistance of
24 Ωor higher. (The maximum current is 1A.)
- The open signal time for the cash drawer should not exceed 0.8
seconds. After opening the cash drawer, make sure to idle for at
least 3.2 seconds (at least 4 times that of the open signal time)
before operating it.
Drawer Kick-out Port

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SRP-330III/332III
3. Installation & Usage
3-1 Printer Installation Placings
• Install the printer in a location that meets the following conditions.
- Allow sufficient space around the printer for proper ventilation.
- Do not place objects close to the back or bottom of the printer, which may hinder
the air circulation.
- Install the printer on a flat and level surface.
- Avoid humid environment.
- Install in a place that does not exceed the protocol standard of the wireless
communication or the specified maximum distance.
- For stable wireless communication, install in a place where there is no physical
obstacle (wall, object, etc.).