BIXOLON SRP-383 Instruction manual

Network Connection Manual
SRP-383
THERMAL RECEIPT PRINTER
Ver. 1.00
http://www.bixolon.com

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Table of Contents
1. Manual Information........................................................................................................3
2. Specifications ................................................................................................................4
3. How to Connect..............................................................................................................5
4. Ethernet Test by using Windows Test Page..............................................................14
5. Factory Reset...............................................................................................................21
6. Troubleshooting...........................................................................................................24

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1. Manual Information
This manual provides information on the connection of wireless network with the printer.
This document contains proprietary information of BIXOLON and its affiliates.
You may utilize the information solely for the purpose of facilitating authorized sales and
service of, or developing software and similar products for authorized use with, BIXOLON
products, provided that such proprietary information may not be used, reproduced, or
dis-closed to any other parties for any other purpose without the prior written permission of
BIXOLON.
BIXOLON has no liability for loss or damage arising from or relating to your use of the
information in the document.
© BIXOLON Co., Ltd. All rights reserved.
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and
quality of all our products. In following, product specifications and/or user manual content
may be changed without prior notice.
2. Precautions
2-1 The printer has to be within 100m(Outdoor) from AP(Access point) to connect
WLAN. Although 35m is able to communicate in door, WLAN could be affected by
environment to be shorten.
2-2 The maximum separating distance may be shortened if transmission obstacles, such
as cement walls, are present.
2-3 If a device (such as a microwave oven, wireless LAN, etc.) that uses the same
frequency is present, transmission may be interrupted. Separate the printer and
Bluetooth-enabled device from such interrupting devices by a distance of at least 5m.

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3. Specifications
CATEGORIES FEATURE IMPLEMENTATION
LAN
Specification Interface 10/100 Base-T All in one(Auto detection)
Protocol DHCP Client, HTTP, ARP, ICMP, IPv4, TCP, UDP
WLAN
Specification
Operation Mode
Infrastructure, Soft AP, Ad-hoc, Wi-Fi Direct
Wireless
Standard IEEE 802.11b/g/n, IEEE 802.11a/b/g/n
Range
Up to 100m free space (Outdoor)
Security
WEP64/128
WPA1/2 – PSK
WPA 1/2 – Enterprise
(EAP-TLS, EAP-TTLS, PEAP, LEAP, EAP-FAST)
Management WLAN Configuration tool, HTTP,
Smart connection APP

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4. How to Connect
WLAN can be configured through the printer’s WLAN interface. Likewise, WLAN can also
be configured though the printer’s USB interface.
4-1 Connecting Printer
4-1-1 USB cable
Connect USB cable to Printer, PC device.
Use the “Net Configuration Tool” to adjust the settings.
4-1-2 WLAN
Connect to the AP (Access Point) configured in Infrastructure mode in order to connect to
the LAN/wireless network
Infrastructure mode
In order to configure the network between the wireless host device and the printer, set the
printer to Soft AP Mode.
Soft AP mode
* Soft AP mode is only supported on IFJ-WD.
A P

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4-2 Checking Network Setting
4-2-1 LAN
When the printer is booted, press the function button to output the network setting value.
It takes about 10 seconds to apply the LAN setting after turning on the power.
<LAN Information Printing >
LAN SETTING
MAC ADDRESS :
00:15:94:C2:6B:A8
IPADDRESS : 192.168.0.48
SUBNET MASK: 255.255.255.0
GATEWAY : 192.168.0.1
PORT : 9100
INACT. TIME : 0
Function key

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4-2-2 WLAN
After the printer has finished booting, open the printer cover and press and hold the FEED
Button for 5 seconds. This will cause the interface setting confirmation mode.
Then add the paper, close the cover, and check that the following message is printed.
If the above message is printed, select Mode 1, and you will see the following WLAN data.
(To select Mode 1, press the Feed button once quickly/ once long.)
Checking Interface Setting
0: Exit
1: WLAN Information Print
2: WLAN Factory Reset and Reboot Printer
3 or more: None
Select Modes by Feed button control
as below.
Step 1. Short-press as many times as
The mode number to choose.
Step 2. Long-press over 1 second.
*e.g. To choose Mode 2, press Feed
Button 3 times(short-short-long)
FEED Button
Cover Open Button

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<WLAN Information Printing>
WLAN SETTING
WLAN F/W VERSION : 02.00(3930)
SYSTEM NAME : SRP-383
NETWORK MODE : SOFT AP
FREQUENCY : (Priarity) 2.4GHz/5GHz
AUTHENTICATION : OPEN
ENCRYTION : NONE
ESSID : PRINTER_B03223
DHCP : ENABLED
IPADDRESS : 192.168.1.1
SUBNET MASK: 255.255.255.0
GATEWAY : 192.168.1.2
PORT : 9100
WLAN MACADDRESS :
0 0 1 5 9 4 B 0 3 2 2 3

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4-3 LAN Setting Values
Classification Item Description Input Range
Network
Inactivity Time
TCP connection hold time
0~3600 integer
IP Assignment
Method IP Assignment Method DHCP/Manual
IP Address Printer IP IP Address
Subnet Mask Subnet mask IP Address
Gateway Default Gateway IP Address
4-4 WLAN Setting Values
Classification Item Description Input Range
Home WLAN setting status display
Network
Network Mode Wireless LAN operating mode Infrastructure/Adhoc
Adhoc Channel Channel when creating Adhoc
network 1~14
SSID ID of the AP to connect 1~32 letters
Inactivity Time TCP connection hold time 0~3600 integer
IP Assignment
Method IP Assignment Method DHCP/Manual
IP Address Printer IP IP Address
Subnet Mask Subnet mask IP Address
Gateway Default Gateway IP Address
DNS Domain name server IP IP Address
Authentication
Authentication Wireless LAN authentication
method
open, shared,
wpa1/2-psk, wpa1/2
Cryptograph Wireless LAN encryption method none, WEP64/128,
TKIP, AES
EAP Mode Authentication method none, PEAP, TLS,
LEAP, FAST
WEP Key Key for WEP encryption method
WEP64 (5 Ascii, 10
Hex)
WEP128 (13 Ascii, 26
Hex)
PSK Key Key for PSK encryption method 1~64 letters
Authentication ID ID for EAP Authentication 1~32 letters
Authentication PW Password for EAP Authentication 1~32 letters
For changing network setting values using Net configuration tool,
Refer to ‘Net configuration tool manual’.

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4-5 Android Soft AP mode
1) Select “Wi-Fi”. 2) Select the printer to connect.
3) Select “CONNECT”. 4) Wi-Fi communication is available.

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4-6 iOS Soft AP mode
1) Select “Wi-Fi”. 2) Wi-Fi ON and Select the printer
to connect.
3) Wi-Fi communication is available.

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4-7 How to change Infrastructure mode
1) Enter the IP address of the printer in the address bar, and the following login window will
pop up. Enter the ID and Password set for the printer, and then click [LOG IN]
(Default User Name: admin, Password: password)
2) Select “Wireless” to change Wi-Fi mode.

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3) Select “Infrastructure”, and set SSID, WLAN Security Type.
4) Reboot the Printer.

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5. Ethernet Test by using Windows Test Page
You can use the Windows printer driver as shown below when there is no test program.
Operating systems that allow you to use the Windows printer driver are Windows, XP,
Server 2003, VISTA, 2008 Server, 7, 8, 10.
[Note]
- You can download the latest version of Windows driver from our home page.
(www.bixolon.com)
1) Double-click the Windows Driver installation file.
2) Click Install.

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3) Select Installation and click Next..
4) Select Model Name and click Next.

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5) Select Ethernet and click Add TCP/IP Port.
6) Enter the IP address and port number, and then click Next.

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7) Click Next.
8) Click Next.

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9) Click Next.
10) Click Finish.

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11) Open the printer properties window in the Windows OS.
(1) Installing on Windows XP / Server 2003
※Control Panel – Printers and Faxes.
(2) Installing on Windows VISTA / Server 2008 / 7 / 8 / Server 2012 / 10
※Control Panel – Hardware and Sound – Device and Printers.
12) In the Ports tab, click Configure Port.
13) Match the communication settings to those of the printer.

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14) Click Print Test Page and check printing status. Proper installation of the driver is
indicated if the test page is printed normally.