BIXOLON SRP-Q200 User manual

User’s Manual
SRP-Q200
THERMAL RECEIPT PRINTER
Ver. 1.00
http://www.bixolon.com

SRP-Q200
Introduction
SRP-Q200 printers have been designed to be connected to various types of electronic
devices such as POS (Point Of Sales), and computer peripheral devices.
※
The main features of the printer are as follows
1. THERMAL RECEIPT PRINTER
2. Low-noise thermal transfer method printing
3. Maximum 250mm/s printing speed
4. 103 x 104 x 109 (W X D X H)
5. Interface : Serial, USB, Ethernet, WLAN, Bluetooth
6. Equipped with data buffer (receives print data even while printing)
7. Can print a range of barcodes
8. Range of printing density selectable
(controlled with virtual memory switch management)
It is advisable to read the contents of this manual carefully before using the printer for the first
time.
※
Use only authorized supplies that can be trusted!
- We are not responsible for quality and service for damage caused by the use of
unauthorized products (or recycled ones).
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SRP-Q200
Safety Information
Warning: Warnings must be heeded carefully in order to prevent serious physical harm.
Caution: Cautions must be heeded in order to prevent minor injuries, equipment
damage, or data loss.
Symbol Information
DC (Direct current)
Error, Warning
Paper Feeding
Stand-By
USB
Ethernet
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SRP-Q200
Table of Contents
1. Installing Printer and Getting Started.................................................................................5
1-1 Unpacking.........................................................................................................................5
1-2 Interface............................................................................................................................6
1-2-1 USB Interface........................................................................................................7
1-2-2 Ethernet Interface..................................................................................................8
1-2-3 Serial Interface (RS-232C)....................................................................................9
1-2-4 Wireless LAN Interface (Option)..........................................................................10
1-2-5 Bluetooth Interface (Option)................................................................................10
1-3 Drawer Kick-out Port.......................................................................................................11
1-4 Connecting Power Supply...............................................................................................12
1-5 Reconfiguration of Printer................................................................................................14
1-6 Installing & Replacing Paper...........................................................................................15
1-7 Recommended Papers ...................................................................................................18
1-8 Removing Paper Jam......................................................................................................18
1-9 Using Printer Functions...................................................................................................19
2. Self-Test..............................................................................................................................20
3. Hexadecimal Dumping.......................................................................................................22
4. Cleaning Printer..................................................................................................................23
5. Specifications.....................................................................................................................24
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SRP-Q200
1. Installing Printer and Getting Started
1-1 Unpacking
• Check the following contents list, and contact your dealer for assistance if any item is
missing or incorrect.
- Product
SRP-Q200
- Standard Components
AC/DC Adaptor
Power Cord
Installation Guide
Roll Paper
- Optional Components
Serial Cable
(9pin - 9pin)
USB A-B Cable
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SRP-Q200
1-2 Interface
• Connect the printer to the host computer using the right interface cable that complies with
the specifications of the interface
Note To detach cover-rear easily, press cover-rear Open Button.
Cover-Rear
Open Button
Cover-Rear
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SRP-Q200
1-2-1 USB Interface
Model : SRP-Q200S
Model : SRP-Q200Ex
Pin No.
Signal Name
Designation (Color)
Function
Shell
Shield
Drain Cable
Frame Ground
1
VBUS
RED
Host Power
2
D-
WHITE
Data Line (D-)
3
D+
GREEN
Data Line (D+)
4
GND
BLACK
Signal Ground
Caution After turning off the power switch of printer, connect and
disconnect the communication cable.
USB Port
USB Port
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SRP-Q200
1-2-2 Ethernet Interface
Model : SRP-Q200Ex
Pin No.
Signal Name
Designation (Color)
Function
1
TD+
WHITE ORANGE
Transmit +
2
TD-
ORANGE
Transmit -
3
CT
WHITE GREEN
Center tap
4
NC
BLUE
-
5
NC
WHITE BLUE
-
6
NC
GREEN
7
RD+
WHITE BROWN
Receive +
8
RD-
BROWN
Receive -
Note
- Information such as IP and Mac can be found by operating the function
key.
- Refer to the utility and network connection manual for
Interface connection information.
Caution After turning off the power switch of printer, connect and disconnect the
communication cable.
Ethernet Cable Port
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SRP-Q200
1-2-3 Serial Interface (RS-232C)
Model : SRP-Q200S
*Printer side
Pin No.
Signal Name
Direction
Function
1
NC
-
-
2
TxD
Output
Transmit Data
3
RxD
Input
Receive Data
6,8
RTS
Output
Ready To Send
4,7
CTS
Input
Clear To Send
5
SG
-
Signal Ground
9
NC
-
-
Caution After turning off the power switch of printer
, connect and disconnect
the communication cable.
Serial Cable Port
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SRP-Q200
1-2-4 Wireless LAN Interface (Option)
1) Wireless LAN Communication Specifications
Item
Specifications
Frequency
2.4GHz / 5GHz
Protocol
802.11 a/b/g/n
2) Connecting Wireless LAN
Printer can be connected to terminal devices with wireless LAN communication
capability (PDA, PC, smartphone, tablet PC, etc.).
Note
Refer to the Wireless Wireless LAN Connection Manual for more
detailed instructions about how to establish the connection.
1-2-5 Bluetooth Interface (Option)
1) Bluetooth Communication Specifications
Item
Specifications
Frequency
2.402~2.480 GHz
Version
4.2
2) Bluetooth Connection
Printer can be connected to terminal devices with Bluetooth communication capability
(PDA, PC, smartphone, tablet PC, etc.)
Note
Refer to the Bluetooth Connection Manual for more detailed instructions
about how to establish the connection.
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SRP-Q200
1-3 Cash drawer Port
• Connect the cash drawer cable to the drawer kick-out port on the rear side of the printer.
Pin No.
Signal Name
Direction
1
Frame Ground
-
2
Drawer Kick-out Drive Signal 1
Output
3
Drawer Open/Close Signal
Input
4
+24V
-
5
Drawer Kick-out Drive Signal 2
Output
6
Signal Ground
-
Caution
- Use a cash drawer that meets the printer specifications.
Using a cash drawer that is inappropriate to the specs or using
it as a power supply for a separate device may result in
damage to the product.
- Do not connect a telephone line to the drawer kick-out port.
Otherwise, the telephone line and the computer may be
damaged.
- Do not allow a foreign object such as a conductor to touch
the drawer kick-out port.
This may result in damage to the product
- Make sure to use a cash drawer with an internal coil resistance of
24 Ωor higher. (The maximum current is 1A.)
- The open signal time for the cash drawer should not exceed 0.8
seconds. After opening the cash drawer, make sure to idle for at
least 3.2 seconds (at least 4 times that of the open signal time)
before operating it.
Drawer Kick-out Port
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SRP-Q200
1-4 Connecting Power Supply
1) Make sure the product is turned off before connecting the power supply.
2) Connect the power cable with the flat side pointing to the outside of the printer, as shown
in the diagram below.
Power Port
Power Cable
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SRP-Q200
Caution
- Only use a power supply provided by Bixolon. Bixolon shall
bear no responsibility for damage caused by using a third-party
power supply.
- Check the power supply’s label to check its electronic specs.
- When removing the power supply, make sure you have a firm
grasp of the plug terminal of the power cable and the printer
and pull horizontally.
- When connecting or disconnecting power, make sure to remove
the power supply from the power outlet before removing.
- Pay attention to the direction in which you insert the power
cable.
Warning Do not connect a voltage out of the specifications of the power
supply. It can cause damage to the product or a fire.
O
X
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SRP-Q200
1-5 Reconfiguration of Printer
• This product supports virtual memory switch change the use the virtual memory switch utility.
Use virtual memory switch management function for self-diagnosis.
• Adjusting print speed and density by virtual memory switch setting
Level
Print
Density
Print
Speed
MSW 1-8 MSW 1-7 MSW 1-6 Remark
1 Light 250mm/s OFF OFF OFF Default
2 Middle 230mm/s OFF OFF ON
3 Dark 200mm/s OFF ON OFF
Note
- Using the virtual memory switch setting, you can adjust the print speed
& print density in three steps.
- Refer to the utility and service manual for more information.
Caution Make sure to turn the printer off and on again after using
the virtual
memory switch utility to adjust the settings of the product.
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SRP-Q200
1-6 Installing & Replacing Paper
1) Open the paper roll cover by Pulling the Cover-Open Lever.
Caution Do not open the print cover while the printer is operating,
otherwise the printer may be damaged.
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SRP-Q200
2) Remove the empty paper roll and replace with a new one as shown in the image.
Caution
Check the orientation of the roll paper when inserting it into
the printer.
O
X
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SRP-Q200
3) Pull out a small amount of paper as shown in the picture, and close the cover.
Caution
- When closing the cover, hold down the center of printer cover
firmly so that paper roll is loaded correctly.
- Make sure to use the specified paper only.
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SRP-Q200
1-7 Recommended Papers
- TF50KS-E (Paper Thickness: 65μm): Nippon Paper Industries Co., Ltd.
- PD 160R (Paper Thickness: 75μm): New Oji Paper Mfg. Co., Ltd.
- P350 (Paper Thickness: 62μm): Kansaki Specialty Paper, Inc. (USA)
- Hansol Thermo 65 (Paper Thickness: 65μm): Hansol Paper Co., Ltd (Korea)
Caution
- Use of papers other than those recommended above may
damage TPH or degrade the printing quality and our company
Is not responsible for the damage caused by non-recommended
papers.
- If you have to use other products, we recommend that you use
papers with a similar level of quality to the recommended ones.
1-8 Removing Paper Jam
1) When a paper jam occurs, turn the printer off and then back on, open the cover, and
remove the jammed paper.
2) Turn the power off/on, then close and use the cover.
Note - Placing your hand above the printer outlet may cause a paper jam.
- If the cover will not open due to a minor paper jam, turning the power
ON/OFF will automatically return the blade to its original position.
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SRP-Q200
1-9 Using Printer Functions
Caution If the printer does not power on, check that the adapter LED
indicates “ON”
• Power (Button)
- The POWER light is on whenever the printer is on.
• Error (Indicator Lamp)
- Red light will be on in various error conditions such as out of paper, cover open, etc.
• Feed (Button)
- Press this button to feed the paper out. Hold down this button to feed out the paper
continuously.
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SRP-Q200
2. Self-Test
The self-test checks whether the printer has any problems. If the printer does not function
properly, contact your dealer. The self-test procedure is as follows:
1) Make sure paper roll has been installed properly.
2) Turn on the power while holding down the FEED button and the self-test begins.
3) The self-test prints the current status of the printer including control ROM version.
4) After printing the current printer status, the printer wait for the next step after printing the
following lines. (The paper signal light keeps blinking.)
SELF-TEST PRINTING.
SELECT MODES BY PRESSING FEED BUTTON.
Continuous test printing : Less than 1 second
VMSM Selection : 1 second or more
5) To continue printing, press the FEED button for 1 second or longer to set the memory
switch configuration mode.
(1) If you select “Continuous SELF-TEST”
①Press the FEED button for less than 1 second, and the printer prints the pre-created
character format.
②The self-test ends automatically and the printer prints the following text and then cuts
the paper. *** COMPLETED ***
③The printer returns to its normal state immediately after the self-test is finished.
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