BIXOLON SRP-500 User manual

User’s Manual
SRP-500
Inkjet Printer
Rev. 1.05
http://www.bixolon.com

Rev. 1.05 - 2 -
SRP-500
■Safety Precautions
In using the present appliance, please keep the following safety regulations in order to
prevent any hazard or material damage.
WARNING
Violating following instructions can cause serious injury or death.
Do not bend the cable by force or leave it under any
heavy object.
• A damaged cable can cause a fire.
Do not plug in or unplug with your hands wet.
•You can be electrocuted.
Keep the plastic bag out of children’s reach.
•If not, a child may put the bag on his head.
Do not pull the cable to unplug.
•This can damage the cable, which is the origin of a fire or a
breakdown of the printer.
You must use only the supplied adapter.
•It is dangerous to use other adapters.
Do not plug several products in one multi-outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
•Be sure to use only standardized multi-outlets.
PROHIBITED
PROHIBITED PROHIBITED
PROHIBITED PROHIBITED
ONLY SUPPLIED ADAPTER
PROHIBITED

Rev. 1.05 - 3 -
SRP-500
CAUTION
Violating following instructions can cause slight wound or damage the appliance.
Do not use the printer when it is out of order. This
can cause a fire or an electrocution.
•Switch off and unplug the printer before calling your dealer.
Do not let water or other foreign objects in the
printer.
•If this happened, switch off and unplug the printer before
calling your dealer.
Use only approved accessories and do not try to
disassemble, repair or remodel it for yourself.
•Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
Install the printer on the stable surface.
•If the printer falls down, it can be broken and you can hurt
yourself.
Keep the desiccant out of children’s reach.
•If not, they may eat it.
If you observe a strange smoke, odor or noise from
the printer, unplug it before taking following
measures.
• Switch off the printer and unplug the set from the mains.
•After the disappearance of the smoke, call your dealer to
repair it.
TO UNPLUG
PROHIBITED
DISASSEMBLING
PROHIBITED
PROHIBITED
PROHIBITED
TO UNPLUG
PRINTER
PRINTER
PRINTER
PRINTER
DEALER
PRINTER

Rev. 1.05 - 4 -
SRP-500
All rights reserved. No part of this publication may reproduced, stored in a retrieval, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording,
or otherwise, without the prior written permission of BIXOLON.
No patent liability is assumed with respect to the use of the information contained herein.
While every precaution has been taken in the preparation of this book, BIXOLON assumed
no responsibility for errors or omissions. Neither is any liability assumed for damages
resulting from the use of the information contained herein.
Neither BIXOLON nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a
result of : accident, misuse, or abuse of this product or unauthorized modifications, repairs,
or alterations to this product, or (excluding the U.S) failure to strictly comply with
BIXOLON’ s operating and maintenance instructions.
BIXOLON shall not be liable against any damages or problems arising from the use of any
options or ant consumable products other than those designated as Original BIXOLON
products.
Notice
The contents of this manual are subject to change without notice.
Copyright © 2008 BIXOLON. Co., Ltd.

Rev. 1.05 - 5 -
SRP-500
■EMC and Safety standards Applied
Product Name : SRP-500
The following standards are applied only to the printers that are so labeled.
Europe : CE marking, TUV/GS : EN60950 ; 1999
North America : EMI : FCC Class A
Safety standards : UL / C-UL : UL60950-3rd.
National : CB-scheme : IEC 60950 ; 1999
■Warning
The connection of a non-shielded printer interface cable to this printer will invalidate the
EMC standards of this device.
You are cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
■CE Marking
The printer conforms to the following Directive and Norms
Directive 89/336/EEC EN 55022 Class A :1998
EN 55024 : 1998
(EN 61000-4-2 : 1995+A1 : 1998)
(EN 61000-4-3 : 1996)
(EN 61000-4-4 : 1995)
(EN 61000-4-5 : 1995)
(EN 61000-4-6 : 1996)
(EN 61000-4-11 : 1994)
EN 61000-3-2 : 1995+A1 : 1998+A2 : 1998)
EN 61000-3-3 : 1995
Directive 73/23/EEC Safety : EN 60950 ; 1999
■Waste Electrical and Electric Equipment (WEEE)
This marking shown on the product or its literature, indicates that is should not
be disposed with other household wastes at the end of its working life, To
prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources. Household
users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take this item for environmentally
safe recycling. Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product should not be mixed with other
commercial wastes for disposal.
■Label Material
* Control Label: PC
* Other Labels: PET

Rev. 1.05 - 6 -
SRP-500
■Introduction
* Front view
* Rear view

Rev. 1.05 - 7 -
SRP-500
* Dimension
The SRP-500 is a high-quality inkjet POS printer.
This one-station printer has the following features.
1. Compact design and light-weight.
2. High-speed printing using logic-seeking.
3. Easy to use : clamshell mechanism.
4. High reliability and long life due to the use of stepping motors for both carriage return
and paper feeding.
5. Two color printing (red/black/blue/green) available.
6. Various formats are possible because the paper feeding pitch is selectable.
7. 2 drawers can be driven due to the internal drawer interface.
8. Character font (12X12, 12X14) is selectable.
9. The auto cutter uses a circular method with a high-quality blade and a long life.
(Approximately 1,000,000 cuts)
10. Paper near end sensor is standard.
Please be sure to read the instructions in this manual carefully before using your new
printer
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Rev. 1.05 - 8 -
SRP-500
■Table of Contents
1. Setting Up the Printer ................................................................................................... 9
1-1 Unpacking.................................................................................................................. 9
1-2 Choosing a place for the printer............................................................................... 10
1-3 Using the control panel ............................................................................................ 11
2. Connecting the cables................................................................................................ 12
2-1 Connect the AC adapter according to the following procedure................................ 12
2-2 Connecting the interface cable ................................................................................ 13
3. Setting the Dip Switches ............................................................................................ 14
3-1 Serial Interface (RS232C)........................................................................................ 15
3-2 Parallel / USB Interface (Parallel-IEEE1284)........................................................... 16
4. Setting the memory switches .................................................................................... 17
4-1 Setting methods....................................................................................................... 17
4-2 Memory switch description ...................................................................................... 17
4-3 Star emulation ......................................................................................................... 18
5. Installing new Ink cartridge(s) ................................................................................... 21
6. Installing or replacing paper roll ............................................................................... 23
7. Self Test....................................................................................................................... 25
8. Hexadecimal Dumping ............................................................................................... 26
9. Specification ............................................................................................................... 27
10. Appendix - Troubleshooting .................................................................................... 28
10-1 The printer does not start printing.......................................................................... 28
10-2 The printer stops printing ....................................................................................... 28
10-3 You want to check the operation of the printer by itself ......................................... 29
10-4 Printing is poor....................................................................................................... 29

Rev. 1.05 - 9 -
SRP-500
1. Setting Up the Printer
1-1 Unpacking
Your printer box should include the items shown in the illustration below.
If any items are damaged or missing, please contact your dealer.
CD

Rev. 1.05 - 10 -
SRP-500
1-2 Choosing a place for the printer
1-2-1 Avoid locations that are subject to direct sunlight or excessive heat.
1-2-2 Avoid using or storing the printer in a place subject to excessive temperature or
moisture.
1-2-3 Do not use or store the printer in a dirty location.
1-2-4 When setting up the printer, choose a stable, horizontal location.
1-2-5 Intense vibration or shock may damage the printer.
1-2-6 Ensure the printer has enough space to be used easily.