BIXOLON SRP-Q200 User manual

User’s Manual
SRP-Q200
THERMAL RECEIPT PRINTER
Ver. 2.00
www.bixolon.com

SRP-Q200
Ver. 2.00
- 2 -
Copyright
© BIXOLON Co., Ltd. All rights reserved.
This user manual and all property of the product are protected under copyright law.
It is strictly prohibited to copy, store, and transmit the whole or any part of the manual
and any property of the product without the prior written approval of BIXOLON Co., Ltd.
The information contained herein is designed only for use with this BIXOLON product.
BIXOLON is not responsible for any direct or indirect damages, arising from or related to
use of this information.
• The BIXOLON logo is the registered trademark of BIXOLON Co., Ltd.
•All other brand or product names are trademarks of their respective companies or
organizations.
BIXOLON maintains ongoing efforts to enhance and upgrade the functions and quality of
all our products.
In the following, product specifications and/or user manual content may be changed
without prior notice.
Caution
Electronics, such as printers, are prone to damage by static electricity. Therefore, to
protect the printer from static electricity, be sure to turn off the printer before connecting
or disconnecting the cable to the rear of the printer. If the printer is damaged by static
electricity, contact your local dealer.
This equipment is not suitable for use in locations where children are likely to be present.
When the printer is operating with the media cover open, do not wear anything that can
touch the drive, such as clothing, necklaces, rings, watches, or employee certificates close
to it. Also, keep yourself away from the printer as it is dangerous for some parts of the
body to come into contact with it. If an object or part of your body touches the drive,
immediately disconnect the power cord or turn off the power switch on the back of the
product.

SRP-Q200
Ver. 2.00
- 3 -
Warning
Hazardous moving parts
Keep fingers and other body parts away
Pull the print head lever can be stop all moving parts.
IEC 60417-6057 (2011-05) for other moving parts.
Mise en garde
Les appareils électroniques, tels que les imprimantes, risquent d'être endommagés par
l'électricité statique. Par conséquent, pour protéger l’imprimante de l’électricité statique,
veillez à l’éteindre avant de connecter ou de déconnecter le câble situé à l’arrière de celle-
ci. Si l'imprimante est endommagée par l'électricité statique, contactez votre revendeur
local
Cet appareil n’est pas adapté d’utilser dans des endroits où des enfants sont
probablement d'être présents.
Lorsque l'imprimante fonctionne avec le capot ouvert, ne portez rien qui puisse entrer
en contact avec le mécanisme, tel que des vêtements, des colliers, des bagues, des
montres ou des certificats d'employé à proximité. Éloignez-vous également de
l’imprimante car il est dangereux que certaines parties du corps entrent en contact avec
celle-ci. Si un objet ou une partie de votre corps entre en contact avec le mécanisme,
débranchez immédiatement le câble d'alimentation ou éteignez l’interrupteur situé à
l'arrière du produit.
Attention
Pièces mobiles dangereuses
Veillez à ce que vos doigts ou toute partie du corps n’entre(nt) pas en contact avec ces
pièces. Tirez le levier de la tête d'impression pour arrêter toutes les pièces en movement.
IEC 60417-6057 (2011-05) pour les autres pièces mobiles.

SRP-Q200
Ver. 2.00
- 4 -
Compliance information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Caution: Exposure to Radio Frequency Radiation.
To comply with FCC RF exposure compliance requirements, a separation distance of at
least 20 cm must be maintained between the antenna of this device and all persons.
Caution: Any Changes or modifications not expressly approved by the manufacturer could
void the user's authority to operate the equipment.
Class A Digital Device: Wired Device
This Apparatus complies with class “A” limits for radio interference as specified in the
Canadian department of communications radio interference regulations.
This Class A digital apparatus complies with Canadian ICES-003.
Appareil numérique de classe A: appareil filaire
Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par
ministre canadien des communications dans les reglements d’interference radio.
Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada.

SRP-Q200
Ver. 2.00
- 5 -
Waste Electrical and Electric Equipment (WEEE)
This marking shown on the product or its literature, indicates that is should not
be disposed with other household wastes at the end of its working life, To
prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources. Household users
should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take this item for
environmentally safe recycling. Business users should contact their supplier and check
the terms and conditions of the purchase contract. This product should not be mixed with
other commercial wastes for disposal.

SRP-Q200
Ver. 2.00
- 6 -
WARNING & CAUTION
Is described as death, physical injuries, serious financial losses, and
damage to data etc. that can be caused to the user.
Do not connect multiple products to a
single or faulty power outlet. Use only
grounded power outlets that meet the
industry standard. Noncompliance may
cause electric shock or fire.
Only use authentic products from
BIXOLON. The company will not provide
post-sale support for damaged or other
quality issues that any fake
(or refurbished) products may incur.
Do not excessively bend or strain the power cord.
Securely push the power cord all the way into the
power outlet lest it remain loose. Make sure to
hold the cord tight when separating it from the
power outlet. Do not remove the power cord while
the product is in use. Noncompliance may cause
electric shock or fire.
Keep small accessories or other packaging
materials away from young children. Beware:
choking hazard. Mishandling the product
may incur injuries which may require
seeking urgent medical attention.
Keep excessive liquids away from the power
cord and outlet. If matter is smeared onto
the power cords, wipe with a dry cloth.
Noncompliance may cause electric shock
or fire.
Do not allow the product to be
damaged by heavy objects.
Noncompliance may cause electric
shock or fire.

SRP-Q200
Ver. 2.00
- 7 -
If the product emits a strange sound, burning
smell, or smoke, turn off the power immediately
and unplug the power cord. If the product is
dropped or its exterior is damaged, turn off the
power immediately and unplug the power cord.
Do not subject the product to shock. It may
start a fire. It may damage the product.
Install the product in a well-ventilated area by keeping it
a certain distance from the wall. The product installed in
certain places such as where a lot of fine dust is generated,
where the temperature is too high or too low, where there is
a lot of moisture or water, and at airports or stations that are
used continuously for a long time may suffer serious quality
problems due to the influence of the surrounding
environment. An increase in internal temperature
may start a fire. Be sure to contact the place of purchase
before installing the product.
Install the product in a fixed place preventing
it from tipping over. When moving the
product, turn off the power and disconnect all
connected cables, including the power cord.
It may damage the product.
Never independently disassemble,
repair, or modify the product as the
warranty will become invalid.
When repair is necessary, contact the
original place of purchase.
Do not let any foreign substances
enter the product. Do not place heavy
objects, liquids, or metals on the
product. This could cause damage to
the product or a fire.
If there is a problem with the
product, please contact the original
place of purchase or through
BIXOLON website’s product repair
page (www.bixolon.com).

SRP-Q200
Ver. 2.00
- 8 -
Manual Introduction
This manual provides basic information on printers and provides ways to install, use, and
check them. In order to protect the safety of users and prevent property damage, be fully
familiar with this manual before using the product. Please use it.
Manual Symbol Introduction
Precaution
& Warning
It describes death, physical injuries, serious financial
losses, and damage to data etc. that can be caused to the
user.
Note
It provides additional information on the function and
performance of the product.
Product Symbol Introduction
DC (Direct current)
Error, Warning
Paper Feeding
Stand-By
USB
Ethernet

SRP-Q200
Ver. 2.00
- 9 -
Printer Introduction
The SRP-Q200 is a high performance super compact receipt and ticket solutions for limited
spaces. Pairing multiple configurations for top and front-exit printing ideal for couponing
or ticketing applications that require dense data usage. Joining BIXOLON's highly
successful existing cube printing series. Available with a USB V2.0 FS + Serial interface as
standard with optional Ethernet, Ethernet + Dual-band WLAN (5GHz and 2.4GHz) or
Ethernet + Bluetooth LE. Compatible with market-leading programming languages
including BXL/POS, alongside all major operating systems including Android™, iOS™ and
Windows®.
The main features of the printer are as follows
1. THERMAL RECEIPT PRINTER
2. Low-noise thermal transfer method printing
3. Maximum 250mm/s printing speed
4. 103 x 104 x 109 (W X D X H)
5. Interface: Serial, USB, Ethernet, WLAN, Bluetooth
6. Equipped with data buffer (receives print data even while printing)
7. Can print a range of barcodes
8. Range of printing density selectable
(Controlled with virtual memory switch management)

SRP-Q200
Ver. 2.00
- 10 -
Table of Contents
Copyright............................................................................................................................................2
WARNING & CAUTION ......................................................................................................................6
Manual Introduction ........................................................................................................................8
Printer Introduction .........................................................................................................................9
1. Preparation ..................................................................................................................................11
2. Product Part Names....................................................................................................................12
2-1 Printer Part Names.......................................................................................................................12
2-2 Interface Part Names ...................................................................................................................12
2-2-1 USB Interface..........................................................................................................................14
2-2-2 Ethernet Interface..................................................................................................................15
2-2-3 Serial Interface (RS-232C)......................................................................................................16
2-2-4 Wireless LAN Interface (Option)...........................................................................................17
2-2-5 Bluetooth Interface (Option) ................................................................................................17
2-2-6 Drawer Kick-out Port .............................................................................................................18
3. Installation & Usage ...................................................................................................................19
3-1 Printer Installation Placings.........................................................................................................19
3-2 Connecting Power Supply............................................................................................................20
3-3 Installing & Replacing Paper .......................................................................................................22
3-4 Using Printer Functions................................................................................................................25
4. Printer Setting Change...............................................................................................................26
5. Self-Test ........................................................................................................................................27
6. Hexadecimal Dumping ...............................................................................................................30
7. Maintenance................................................................................................................................31
7-1 Paper Jam ......................................................................................................................................31
7-2 Cleaning Printer............................................................................................................................32
8. Specifications...............................................................................................................................33
8-1 Printer Specifications ...................................................................................................................33
8-2 Recommended Papers.................................................................................................................34

SRP-Q200
Ver. 2.00
- 11 -
1. Preparation
• If there is any part missing, please contact the place of purchase.
• The actual part may look different from the image.
SRP-Q200
Standard Components
AC/DC Adapter
Power Cord
Installation Guide
Roll Paper
Option Components
Serial Cable
(9pin - 9pin)
USB A-B Cable

SRP-Q200
Ver. 2.00
- 12 -
2. Product Part Names
2-1 Printer Part Names
Controller
Cover Open Lever
Printer Cover
Manual Cutter

SRP-Q200
Ver. 2.00
- 13 -
2-2 Interface Part Names
• Open the rear cover and connect the host to the printer using the appropriate
interface cable.
To detach cover-rear easily, press cover-rear Open Button.
Cover-Rear
Open Button
Cover-Rear

SRP-Q200
Ver. 2.00
- 14 -
2-2-1 USB (Built-in)
⚫Model : SRP-Q200S
⚫Model : SRP-Q200Ex
Pin No.
Signal Name
Designation (Color)
Function
Shell
Shield
Drain Cable
Frame Ground
1
VBUS
RED
Host Power
2
D-
WHITE
Data Line (D-)
3
D+
GREEN
Data Line (D+)
4
GND
BLACK
Signal Ground
Connect or disconnect the communication cable while the printer
power is off. If power is on, your data may be lost.
USB Port
USB Port

SRP-Q200
Ver. 2.00
- 15 -
2-2-2 Ethernet Interface Card
Pin No.
Signal Name
Designation (Color)
Function
1
TD+
WHITE ORANGE
Transmit +
2
TD-
ORANGE
Transmit -
3
CT
WHITE GREEN
Center tap
4
NC
BLUE
-
5
NC
WHITE BLUE
-
6
NC
GREEN
7
RD+
WHITE BROWN
Receive +
8
RD-
BROWN
Receive -
- Information such as IP and Mac can be found by operating the function
key.
- Refer to the utility and network connection manual for
Interface connection information. The network connection manual is on
the BIXOLON website (www.bixolon.com)We're offering it.
Connect or disconnect the communication cable while the printer
power is off. If power is on, your data may be lost.
Ethernet Port

SRP-Q200
Ver. 2.00
- 16 -
2-2-3 Serial Interface Card (RS-232C)
* Printer side
Pin No.
Signal Name
Direction
Function
1
NC
-
-
2
TxD
Output
Transmit Data
3
RxD
Input
Receive Data
6,8
RTS
Output
Ready To Send
4,7
CTS
Input
Clear To Send
5
SG
-
Signal Ground
9
NC
-
-
Connect or disconnect the communication cable while the printer
power is off. If power is on, your data may be lost.
Serial Port

SRP-Q200
Ver. 2.00
- 17 -
2-2-4 Wireless LAN Interface Card (Option)
1) Wireless LAN Communication Specifications
Item
Specifications
Frequency
2.4GHz / 5GHz
Protocol
802.11 a/b/g/n
2) Connecting Wireless LAN
Printer can be connected to terminal devices with wireless LAN communication
capability (PDA, PC, smartphone, tablet PC, etc.).
Refer to the Network Connection Manual for more
detailed instructions about how to establish the connection.
The Network connection manual is on the BIXOLON website
(www.bixolon.com) We're offering it.
2-2-5 Bluetooth Interface Card (Option)
1) Bluetooth Communication Specifications
Item
Specifications
Frequency
2.402~2.480 GHz
Version
5.2
2) Bluetooth Connection
Printer can be connected to terminal devices with Bluetooth communication
capability (PDA, (PDA, PC, smartphone, tablet PC, etc.)
Refer to the Bluetooth Connection Manual for more
detailed instructions about how to establish the connection.
The Bluetooth Connection manual is on the BIXOLON website
(www.bixolon.com) We're offering it.

SRP-Q200
Ver. 2.00
- 18 -
2-2-6 Drawer Kick-out Port
Connect the Drawer Kick-out cable to the drawer kick-out port on the rear side of the
printer.
Pin No.
Signal Name
Direction
1
Frame Ground
-
2
Drawer Kick-out Drive Signal 1
Output
3
Drawer Open/Close Signal
Input
4
+24V
-
5
Drawer Kick-out Drive Signal 2
Output
6
Signal Ground
-
- Use a cash drawer that meets the printer specifications.
Using a cash drawer that is inappropriate to the specs or using
it as a power supply for a separate device may result in damage to
the product.
- Do not connect a telephone line to the drawer kick-out port.
Otherwise, the telephone line and the computer may be damaged.
- Do not allow a foreign object such as a conductor to touch the
drawer kick-out port. This may result in damage to
the product.
- Make sure to use a cash drawer with an internal coil resistance of
24 Ωor higher. (The maximum current is 1A.)
- The open signal time for the cash drawer should not exceed 0.8
seconds. After opening the cash drawer, make sure to idle for at
least 3.2 seconds (at least 4 times that of the open signal time)
before operating it.
Drawer Kick-out port Port

SRP-Q200
Ver. 2.00
- 19 -
3. Installation & Usage
3-1 Printer Installation Placings
- Allow sufficient space around the printer for proper ventilation.
- Do not place objects close to the back or bottom of the printer, which may hinder
the air circulation.
- Install the printer on a flat and level surface.
- Avoid humid environment.
- Install in a place that does not exceed the protocol standard of the wireless
communication or the specified maximum distance.
- For stable wireless communication, install in a place where there is no physical
obstacle (wall, object, etc.).

SRP-Q200
Ver. 2.00
- 20 -
3-2 Turn on the Power
1) After turning the printer off, connect the AC/DC adapter jack to the printer’s power port.
2) When connecting the adapter jack, ensure that it is inserted in the correct direction.
Power Port
AC/DC Adapter Jack
O
X