Black Box ACR2004A User manual

Access a ServSwitch connected to
multiple hosts from one PC over an IP
network or the Internet.
Access a ServSwitch connected to
multiple hosts from one PC over an IP
network or the Internet.
ServSwitch Wizard IP
© 2007. All rights reserved. Black Box Corporation.
FREE 24-hour Tech Support: 724-746-5500
blackbox.com

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FEATURES
• IP port allows direct connection to an
Ethernet LAN and to the Internet.
• Provides remote access to multiple
host computer systems.
• Allows a remote user to effortlessly
control multiple systems.
• Flash upgradable.
• Color-coded connectors for easy setup.
• Rackmount one or two ServSwitch™
units using the optional rackmount kits.
Typical application.
OVERVIEW
Working at home from a solitary PC? Or do you have a
single PC or just a few PCs in your small office? Your PC(s) can
use remote control to access your company’s remote servers at
the opposite end of an IP network or over the Internet.
In fact, remote control for SOHO (small-office home-office)
networks has been available for years. However, typical remote
control applications usually require that software be installed
on all computers in the network. But with the ServSwitch
Wizard IP, complicated software on every computer isn’t
required. The only software needed is a simple utility that you
install only on the remote PC in your home or office.
With the ServSwitch Wizard IP, you can peruse the Internet
or access multiple CPUs attached to a 16-Port ServSwitch
Quadro
m
(KV6416FA-R2)—all from a remote PC.
The ServSwitch Wizard IP provides an easy, low-cost,
primarily hardware way to connect to the remote hosts. An
enhanced VNC server is embedded into the ServSwitch Wizard
IP’s hardware. VNC, the standard for remote control, is widely
used on home computers, small offices, government offices,
schools, universities, and most larger companies.
Color-coded connectors enable a non-technical office
manager to easily set up the ServSwitch Wizard IP. It connects
via its front-panel 10-/100-Mbps autosensing RJ-45 port over an
IP network or the Internet to your remote PC. Or, connect to
the remote PC via the ServSwitch IP’s rear-mounted COM1 DB9
modem (network) port.
The ServSwitch Wizard IP’s initial configuration is easy, too.
It requires a keyboard-video-mouse (KVM) connection to your
servers. Along with the remote PC’s simple software utility,
configuration is done using the embedded VNC server. Once
connected, you can access remote servers via a keyboard, video
monitor, and mouse connected directly to the ServSwitch
Wizard IP.
If the power fails, you can reboot the ServSwitch IP remotely
over the Internet via a power switch attached to the unit. An
optional power switch (call Tech Support for details) attaches to
the DB9 COM2 power control connector on the back of the
ServSwitch IP.
The USB port on the rear panel’s right side allows you to
connect Sun USB or Mac USB computers to the ServSwitch IP.
21,620
FinancialReport
June July
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FinancialReport
June July
14,000
15,000
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21,620
FinancialReport
June July
14,000
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Network
Operation Center
8 x 32 ServSwitch
Octet Base Unit
(KV1701A); Supports
Eight User Consoles
Servers with ServerAccess Modules
for Mac USB (KV1721A)
Servers with ServerAccess
Modules for PS/2 (KV1720A)
and Sun (KV1722A)
CAT5 100-MHz
Solid Bulk Cable
(EYN840A)
CAT5 100-MHz
Solid Bulk Cable
(EYN840A)
CAT5 100-MHz
Solid Bulk Cable
(EYN840A)
PC, Mac,or Sun
User Console
Office 3
Office 2
Data Center B
Remote
User
Data Center A
Office 1
PC, Mac,or Sun
User Console
PC, Mac, or Sun
User Console
WANLaptop
PC or
Mac
ServSwitch Octet
Basic User Stations
(KV1711A)
ServSwitch
Wizard™IP
(ACR2004A)
ServSwitch
Octet Basic User
Station
(KV1711A)
ServSwitch Octet™
Basic User Station
(KV1711A)
ServSwitch
Octet Basic User
Station
(KV1711A)
PC, Mac,or Sun User Consoles
with Local Computers

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7/2/2007
#11897
724-746-5500 blackbox.com
TECH SPECS
Hardware Compatibility — IBM®PC, PS/2®, and compatibles; Sun®USB;
Mac®USB; RS/6000®; DEC™Alpha; SGI®
Operating Systems Supported — Windows®3.x/95/98/Me/XP, Windows
NT®, Windows 2000; DOS; Linux®; UNIX®; BSD; Sun; Macintosh®;
NetWare®
Peripherals Supported —
Keyboards: PS/2 style;
Mice: 2-button, 3-button, wheel, IntelliMouse®, IntelliMouse Explorer
Protocol — Ethernet: TCP/IP
Resolution (Maximum) — 1280 x 1024 @ 75 Hz
Software Compatibility — Limited security: AT&T®3.3.3, RealVNC
3.3.4 and higher;
Full security: RealVNC 4.0 and higher; requires Java®enabled browser
Connectors — Connected ServSwitch:
Video: (1) HD15 F;
Keyboard: (1) 6-pin mini DIN F;
Mouse: (1) 6-pin mini DIN F;
Local KVM Console:
Video: (1) HD15 F;
Keyboard: (1) 6-pin mini DIN F;
Mouse: (1) 6-pin mini DIN F;
Network: (1) 10-/100-Mbps autosensing RJ-45;
Modem/ISDN: (1) DB9 M;
Power Control: (1) DB9 M
Indicators — (6) LEDs: PWR, LNK, 100, VNC, REM, LOC
Power — 115 VAC, 60 Hz, external
Size — 1.75"H (1U) x 7.9"W x 4.6"D (4.4 x 20.1 x 11.7 cm)
Item Code
ServSwitch Wizard IP ACR2004A
You may also need…
ServSwitch Wizard IP Rackmount Kits
Single Unit RMK2004
Dual Units RMK2004-2
To connect your USB or Sun CPUs, order…
PS/2 to USB Flash Cable, 6-ft. (1.8-m) EHN428-0006
Recognize any of these situations?
• You wait more than 30 minutes to get through
to a vendor’s tech support.
• The so-called “tech” can’t help you or gives you
the wrong answer.
• You don’t have a purchase order number and the
tech refuses to help you.
• It’s 9 p. m. and you need help, but your vendor’s
tech support line is closed.
According to a survey by Data Communications
magazine, 90% of network managers surveyed say
that getting the technical support they need is extremely
important when choosing a vendor. But even though
network managers pay anywhere from 10 to 20% of their
overall purchase price for a basic service and support
contract, the technical support and service they receive falls
far short of their expectations—and certainly isn’t worth
what they paid.
At Black Box, we guarantee the best value and the
best support. You can even consult our Technical Support
Experts before you buy if you need help selecting just
the right component for your application.
Don’t waste time and money—call Black Box today.
Why Buy From Black Box? Exceptional Value.
Exceptional Tech Support. Period.
✦ (1) ServSwitch Wizard IP
✦ (1) power supply
✦ (1) set of KVM cables
✦ (4) self-adhesive rubber feet
✦ (1) CD-ROM containing a users’ manual in PDF format
WHAT‘S INCLUDED