Black Box ACXC Series User manual

COMPACT
KVM SWITCH
ACXC SERIES
24/7 TECHNICAL SUPPORT AT 877.877.2269 OR VISIT BLACKBOX.COM
QUICK START GUIDE
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PACKAGE CONTENTS
• (1) DKM FX COMPACT KVM MATRIX
SWITCH
• (1) POWER CORD PER BUILT-IN POWER
SUPPLY UNIT
• (1) RJ-45/RS-232 ADAPTER
• MOUNTING ACCESSORIES
STEP 1: CHECK THE PACKAGE CONTENTS
STEP 2: SYSTEM SETUP
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STEP 2A: SET UP TEST INSTALLATION
If you are a first-time user, we recommend that
you set up a test installation in a single room.
This will allow you to identify and solve any
cabling problems, and experiment with your
system more conveniently.
STEP 2B: MATRIX SETUP
1. Connect a CON unit to an I/O port of the matrix
for its configuration.
2. Connect a keyboard, mouse, and monitor to
the CON unit.
3. Connect the matrix and the CON unit to the
power supply.
4. Open the On-Screen Display (OSD) using the
following hotkey combination: press <left
shift> twice rapidly, then <o>. Log in to the
configuration menu with administrator rights
using the default account:
username: admin
password: admin
5. Configure your system as required.
We recommend that you save the
configuration and restart the matrix when
you have finished setting up your system.
Select Configuration > Save and then restart
the matrix by selecting Restart Matrix.
6. Optional: Establish a network connection
between the matrix and the software to
set an extended configuration (refer to the
user manual). The default IP address is
192.168.100.99 and DHCP is deactivated.
When installing several matrices at the same
time, we strongly recommend that you install
them in sequence and to assign unique IP
addresses to avoid IP address conflicts.
STEP 2C: EXTENDER SETUP
1. Connect the CON units to the matrix using the
interconnect cables (CATx or fiber).
2. Connect the CON units to the input devices you
will use (for example, keyboard and mouse).
3. Connect the power supply units to the CON units.
4. Check the basic function of the CON unit by
opening the OSD with the hotkey combination:
press <left shift> twice rapidly, then <o>. Close
the OSD by pressing <left shift> +<esc>.
5. Connect the source (computer, CPU) to the
CPU unit of the extender using the provided
connection cables.
6. Connect the CPU unit to the matrix using the
provided interconnect cables (CATx or fiber).
7. If you have a video matrix, connect the
video source directly to the matrix using the
interconnect cables (coax, fiber).
8. Connect the power supply units to the CPU units.
9. Start the system.

STEP 3: TECHNICAL SUPPORT
STEP 4: DOWNLOADS
1.877.877.2269 BLACKBOX.COM
MANUAL
We continue to develop and improve our
products, adding new functions and features on a
regular basis, so we want you to always have the
latest manual. For this reason, we do not include
a manual in an electronic or printed form but
kindly ask you to download the latest manual.
The quick start guides and full user manual/
installation guides can be downloaded from the
Black Box Web site.
FOR US, AUSTRALIA, NEW ZEALAND AND
CANADA:
1. Go to BLACKBOX.COM
2. Enter the part number in the search box
(for example, ACXC8FHS).
3. Click on the product in the “Products” page.
4. Click on the “Support” tab on the product
page and select the document you wish to
download.
FOR OTHER COUNTRIES:
1. Go to BLACK-BOX.EU/SUPPORTCENTER
2. Enter the part number in the search box and
check the file type: application diagram,
datasheet, firmware, or manual.
3. Select the document you want to download.
DKM UTILITY TOOL
Download the DKM Utility Tool for configuration and
operation of the KVM matrix.
The DKM Utility Tool comes with the firmware
download from the http://www.blackbox.com
website on the product page.
Before contacting support, make sure you have
read the manual, and installed and setup your
KVM matrix as recommended.
SUPPORT CHECKLIST
To efficiently handle your request it is
necessary to complete our checklist for support
and problem cases:
1. Company, name, phone number, and email
2. Type and serial number of the device (see
bottom of device)
3. Issue date of the existing manual
4. Nature, circumstances, and duration of the
problem
5. Involved components (such as graphic
source/CPU, OS, graphic card, monitor,
USB-HID/USB 2.0 devices, interconnect
cable) including manufacturer and model
number
6. Results from any testing you have done
SHIPPING CHECKLIST
1. To return your device, contact Black Box
Technical Support at 877-877-2269 or info@
blackbox.com to obtain a Return Material
Authorization (RMA) number.
2. Package your devices carefully, preferably using
the original box. Add all pieces that you received
originally.
3. Note the RMA number visibly on your shipment.
Devices sent in without an RMA number cannot
be accepted.

COPYRIGHT 2020. BLACK BOX CORPORATION. ALL RIGHTS RESERVED.
ACXC8FHS_QSG_REV1.PDF