Black Box KVT1IP1UV User manual

BL A C K B O X®
Control 1, 8, or 16 servers from a single ServTray
(KVT41xA-R2 or KVT51xA).
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax
724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence,
PA 15055-1018 • Web site: www.blackbox.com • E-mail: [email protected]
Customer
Support
Information
June 2010
KVT1IP1UV
KVT1IP8UV
KVT1IP16UV

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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules
FEDERAL COMMUNICATIONS COMMISSION AND
INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio-frequency energy,
and if not installed and used properly, that is, in strict accordance with the
manufacturer’s instructions, may cause interference to radio communication.
It has been tested and found to comply with the limits for a Class A computing
device in accordance with the specifications in Subpart J of Part 15 of FCC rules,
which are designed to provide reasonable protection against such interference
when the equipment is operated in a commercial environment. Operation of
this equipment in a residential area is likely to cause interference, in which case
the user at his own expense will be required to take whatever measures may be
necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise
emission from digital apparatus set out in the Radio Interference Regulation
of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
Règlement sur le brouillage radioélectrique publié par Industrie Canada.

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Normas Oficiales Mexicanas (NOM)
Electrical Safety Statement
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes
de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo,
cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que
sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá
lo descrito en las instrucciones de operación. Todo otro servicio deberá ser
referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe
colocar en libreros o gabinetes que impidan el flujo de aire por los orificios
de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del
tipo descrito en el instructivo de operación, o como se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización
del equipo no sea eliminada.
NOM Statement

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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules
13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen
del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las
lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

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Trademarks Used in This Manual
Trademarks Used in This Manual
Black Box and the Double Diamond logo are registered trademarks, and
ServSwitch and ServTray are trademarks of BB Technologies, Inc.
Mac is a registered trademark of Apple Computers, Inc.
Centronics is a registered trademark of Centronics Corporation.
Hayes is a registered trademark of Hayes Microcomputer Products, Inc.
Linux is a registered trademark of Linus Torvalds.
IntelliMouse, Microsoft, Windows, and Windows Vista are either registered trade-
marks or trademarks of Microsoft Corporation in the United States and/or other
countries.
UL is a registered trademark of Underwriters’ Laboratories, Inc.
UNIX is a registered trademark of UNIX System Laboratories, Inc. (or USL).
Any other trademarks mentioned in this manual are acknowledged to be the
property of the trademark owners.

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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules
Table of Contents
Chapter Page
1. Specifications ............................................................................................. 9
2. Overview ............................................................................................... 10
2.1 Introduction ...................................................................................... 10
2.2 Components ..................................................................................... 10
2.2.1 Front Panel ............................................................................. 10
2.2.2 Rear Panel .............................................................................. 11
2.3 What’s Included ................................................................................ 12
2.4 Additional Items You Need ............................................................... 12
2.5 Typical Application ............................................................................ 13
3. Installation ............................................................................................... 14
3.1 Module/ServTray Placement .............................................................. 14
3.2 Hardware Installation ........................................................................ 14
3.2.1 Powering On the Module....................................................... 14
3.2.2 Connecting the Computers .................................................... 14
3.3 Quick Start Guide.............................................................................. 15
3.3.1 Using the IP-OSD Step-by-Step Menu (Recommended) ......... 15
3.3.2 Using the HyperTerminal via a Serial Port ............................... 17
3.4 Disabling the Mouse Acceleration on the Computers ....................... 21
3.4.1 WIndows 98 and Windows 2000 .......................................... 21
3.4.2 Windows XP and Windows Server 2003................................ 21
3.4.3 Linux, UNIX, and X-Windows................................................. 22
3.4.4 Sun Solaris.............................................................................. 22
3.5 How to Connect Your ServSwitch Module ....................................... 22
3.6 Access Your ServSwitch Module and Remotely Control the Host
Computer(s) ...................................................................................... 24
4. Operation ............................................................................................... 26
4.1 Powering Up the System................................................................... 26
4.2 Selecting Computers Using On-Screen Display (OSD) ....................... 26
4.3 Selecting Computers Using Keyboard Hotkey Commands................ 30
4.4 Switching Computers Using Monitor Controls .................................. 31
4.5 Control Selection............................................................................... 33
5. Advanced Operations...............................................................................35
5.1 How to Log in to the ServSwitch Module (the Home Screen) ..........35
5.2 Home Menu Options ........................................................................37

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Table of Contents
Table of Contents (continued)
Chapter Page
5.2.1 Preferences ............................................................................. 37
5.2.2 Snapshots............................................................................... 38
5.2.3 Logout.................................................................................... 38
5.3 VNC Menu Options .......................................................................... 38
5.3.1 Connect.................................................................................. 39
5.3.2 Disconnect.............................................................................. 39
5.4 Admin Menu Options....................................................................... 40
5.4.1 Network Config...................................................................... 40
5.4.2 User Accounts ........................................................................ 43
5.4.3 System Ident........................................................................... 45
5.4.4 Security................................................................................... 46
5.4.5 Compatibility .......................................................................... 50
5.4.6 SNMP ..................................................................................... 51
5.4.7 RADIUS .................................................................................. 53
5.4.8 Serial Ports.............................................................................. 55
5.4.9 Time/Date .............................................................................. 55
5.4.10 Firmware ................................................................................ 56
5.5 Info Menu Options............................................................................ 60
5.5.1 Status ..................................................................................... 60
5.5.2 Port Numbers ......................................................................... 61
5.5.3 Help........................................................................................ 61
5.5.4 Site Map................................................................................. 61
5.5.5 Copyright ............................................................................... 61
5.6 How to Speed Up Your ServSwitch Module ..................................... 62
6. Accessing ServSwitch Module Features....................................................64
6.1 Cascade Configuration......................................................................64
6.2 Selecting Computers Using On-Screen Display (OSD) ....................... 66
7. How to Remotely Control the Host Computer(s) ..................................... 73
7.1 Accessing the VNC Interface............................................................. 73
7.1.1 Web Interface ......................................................................... 73
7.1.2 Native VNC Client................................................................... 74
7.1.3 SSH Tunnel (with Native VNC Client)...................................... 75
7.2 Using the VNC Menu........................................................................ 75
7.3 How to Use the Bribar ...................................................................... 76
7.4 How to Use the Main Menu ............................................................. 78
7.5 How to Use the VirtKeys Menu ........................................................ 81

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Table of Contents (continued)
Chapter Page
7.6 How to Use the Video Tuning Menu ................................................ 82
Appendix A. Troubleshooting ......................................................................... 85
A.1 Problems/Possible Causes/Solutions.................................................. 85
A.2 Contacting Black Box ........................................................................ 87
A.3 Shipping and Packaging.................................................................... 88
Appendix B. Supported Protocols.................................................................... 89
Appendix C. About Security Certificate Warnings........................................... 90
C.1 Frequently Asked Questions .............................................................. 90
C.2 Installing the New Certificate ............................................................90
Appendix D. Using an Optional Serial Access Unit (IPMI Supported) with the
R-Port ............................................................................................... 92
D.1 Background....................................................................................... 92
D.2 Connecting the Serial Access Unit to the ServSwitch........................ 92
D.3 Configuring/Viewing the Serial Access Unit through
the Web Interface ............................................................................. 92
D.4 Advanced Configuration Using the Integrated SSH Shell................... 93
D.5 Remote Login via SSH ....................................................................... 94
D.6 Intelligent Platform Management Interface (IPMI) Function.............. 95
D.6.1 Background ............................................................................ 95
D.6.2 Host Computer Requirements ................................................ 95
D.6.3 If the Host Computer Does Not Support IPMI........................ 96
D.6.4 Activating the IPMI Option..................................................... 96
D.6.5 Configuring IPMI on the ServSwitch.......................................96
D.6.6 Accessing the Status Screen ................................................... 98
D.6.7 Accessing IPMI Controls ....................................................... 101
Appendix E. Using the Optional Modem Feature.......................................... 103
E.1 Background..................................................................................... 103
E.2 Connecting a Modem..................................................................... 103
E.2.1 Configuring a Modem Connection on the ServSwitch ........ 104
E.2.2 Configuring the Remote Connection.................................... 105
E.2.3 Accessing the Web Interface ................................................ 106
E.3 Performance Notes.......................................................................... 106

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Chapter 1: Specifications
1. Specifications
Color Depth Adjustments: 8, 12, 16 bits selectable
Color Depth (Maximum): 16 bits
Resolution (Maximum): 2048 x 1152
Supported Operating Systems: Windows®98/Me/2000/XP/7, Windows NT,
Windows Vista®, Linux®, and Mac®OS X
Supported Video Mode (Maximum): Local: 1600 x 1200 @ 85 Hz;
Remote: 1280 x 1024 @ 85 Hz (16-bit color)
User Controls: (1) IP Setup button, (1) dual-function Reset button (Power Reset,
Restore to Factory Defaults)
Connectors: All: (1) barrel connector for power, (1) 8-pin mini DIN female
(reserved for future use), (1) DB9 COM/RS-232 male (DTE), (1) HD15
for console video, (1) RJ-45 LAN, (2) 6-pin mini DIN female for console
keyboard and mouse, (1) Centronics®36-pin female for ServTray;
KVT1IP1UV: (1) HD15 female integrated KVM cable input;
KVT1IP8UV: (8) HD15 female integrated KVM cable input, (1) R-port (for serial
device management with KV9-SRL);
KVT1IP16UV: (16) HD15 female integrated KVM cable input, (1) R-port (for serial
device management with KV9-SRL)
Indicators: (4) LEDs: (1) LAN Activity, (1) System Status, (1) Eth Act, (1) Sys OK
Temperature Tolerance: Operating: +32 to +104° F (0 to +40° C);
Storage: -4 to +140° F (-20 to +60° C)
Relative Humidity: Up to 80%, noncondensing
Power: 12-VDC power supply; maximum power consumption: 18 watts
Size: 1.7"H x 15.9"W x 8.7"D (4.3 x 40.4 x 22.1 cm)

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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules
2. Overview
2.1 Introduction
The 1-, 8-, or 16-Port ServSwitch™EC with IP KVM Module enables you
to use the Internet or your TCP/IP-enabled network to remotely monitor
and control critical PC servers and workstations using an industry-standard Web
browser or VNC client. You can also use on-screen display (OSD) or hotkeys to
manage the switch.
The module is not designed to be used by itself. It functions in the same way as a
ServSwitch™EC IP KVM Switch (KV93xxA-R2) does when used with a ServTray™.
The RoHS-compliant ServSwitch supports industry-standard networking and
management protocols such as TCP/IP and SNMP. It offers secure management
options including SSL encryption, SSH tunneling, and RADIUS. The ServSwitch is
platform-independent and can be managed using any Java™enabled Web
browser.
The ServSwitch also features 16 bits of color depth that supports up to 65,536
colors.
2.2 Components
2.2.1 Front Panel
Figure 2-1 shows the IP KVM Switch Module’s front view. The Centronics connec-
tor links directly to the ServTray.
Centronics
connector
Figure 2-1. The IP KVM Switch Module’s front-panel view.

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Chapter 2: Overview
2.2.2 Rear Panel
Figure 2-2 shows the IP KVM Switch Module’s rear view. Table 2-1 describes the
components numbered in the illustration.
6
7 8 9 10 11 12
1 2 3 4 5
Figure 2-2. The IP KVM Switch Module’s rear-panel view.
Table 2-1. Rear-panel components.
Number Component Description
1 R-port (KVT1IP8UV and For serial device management
KVT1IP16UV only) with KV9-SRL.
2 Reset button This dual-function button selects Power
Reset or Restore Factory Defaults.
3 RJ-45 connector Links to the LAN.
4 Sys OK LED Lights when the network is on.
5 6-pin mini DIN connectors Connect to the shared console
keyboard and mouse ports.
6 HD15 connectors Functions as a 3-in-1 connector to link
to 1, 8, or 16 servers, mice, and
keyboards.
7 Barrel connector Connects to a 12-VDC external power
adapter.
8 8-pin mini DIN connector Reserved for future use.
9 IP Setup button Press this button with a paper clip or
pen to bring up the IP-OSD menu.
10 DB9 COM/RS-232 connector Connects to a PC for initial setup only.
11 Eth Act LED Lights when the network is active.
12 HD15 connector Connect to the shared console monitor.

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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules
2.3 What’s Included
The package should contain the following items. If anything is missing or
damaged, contact Black Box at 724-746-5500 or [e-mail].
• (1) 1-, 8-, or 16-Port ServSwitch EC Series IP KVM Switch Module
• (1) 19" rackmount kit (not required if module is mounted in rear of tray)
• (10) 19" x 0.43" (0.5 x 1.1 cm) screws (KVT1IP8UV and KVT1IP16UV only)
• (10) 12" x 0.24" (0.3 x 0.6 cm) screws (KVT1IP8UV and KVT1IP16UV only)
• (1) DB9 RS-232 null modem serial cable
• This user’s manual
2.4 Additonal Items You May Need
• (1) KVT41xA-R2 or KVT51xA ServTray
• (1) KV9-SRL serial module (KVT1IP8UV and KVT1IP16UV only)
• Computer cables, see below.
ServSwitch 3-in-1 Cable (EHN70001-0006, EHN70001-0010, EHN9000P-0015,
or EHN9000P-0030): These cables connect to PCs that have an HD15 monitor
connector and PS/2®keyboard and mouse connectors. The cables are available
in 6-, 10-, 15-, and 30-foot (1.8-, 3-, 4.5-, and 9.1-m) versions.
ServSwitch 2-in-1 Cable (EHN9000U-0006, EHN9000U-0010, or EHN9000U-0015):
These cables connect to PCs that have HD15 monitor and USB keyboard
and mouse connectors. The cables are available in 6-, 10-, and 15-foot (1.8-, 3-,
and 4.5-m) versions.

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Chapter 2: Overview
2.5 Typical Application
The 8-Port IP KVM Module can be used to enable one KVT41xA-R2 or KVT51xA
to manage eight servers or computers that support PS/2 or USB keyboards and
mice along with VGA video. See Figures 2-3 and 2-4.
Figure 2-3. Typical KVM 8-port switch module configuration.
Figure 2-4. Typical KVM 16-port module configuration.

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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules
3. Installation
3.1 Module/ServTray Placement
The HD15 USB Module units are 1U high and are designed to fit in a KVT41xA-R2
or KVT51xA ServTray. When deciding where to put the module (attached to a
ServTray), consider the following questions:
• Where are the computers you want to connect to the ServTray with module?
• How long are the cables you want to use to connect your computers to the
ServSwitch?
CAUTION: Do not place cables near machines that create electrical noise such as
fluorescent lighting, air conditioning equipment, etc.
3.2 Hardware Installation
This section provides instructions for the basic hardware setup of the module.
CAUTION: Before you begin, make sure that power to all the devices that you will
be connecting is turned off.
To prevent damage caused by ground potential differences, make sure
that all devices are properly grounded. If you don’t follow these
instructions, your computers, the ServTray, and/or the module could be
damaged.
3.2.1 Powering On the Module
Connect the 12-VDC, 4.0-amp power adapter’s barrel connector to the power
jack on the rear of the module. Then plug the power adapter cable into an
available power outlet.
3.2.2 Connecting the Computers
1. Connect the ServSwitch 2-in-1 USB cable (EHN900024U-0006,
EHN900024U-0010, or EHN900024U-0015) to the computer’s USB port, and
the computer’s VGA monitor port.
2. Connect the other end of the 2-in-1 cable to the module’s HD15 connector.

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Chapter 3: Installation
VGA monitor
connection
PS/2 keyboard
HD15 connection
PS/2 mouse
Figure 3-1. 3-in-1 PS/2 cable connections.
3. Repeat Steps 1 and 2 for all computers that you want to connect to the
module.
4. Power on all computers that are attached to the module.
3.3 Quick Start Guide
This quick start guide describes two different ways to quickly set up your
ServSwitch module. These are described in Sections 3.3.1 and 3.3.2.
Before doing the initial setting:
1. Record your original computer settings, such as TCP/IP, in case you would like
to use this computer for other tasks.
2. Make sure you have the latest Java software downloaded from http://www.
java.com.
3. Disable mouse acceleration on the host computer(s) and client computer. See
Section 3.4 for details.
3.3.1 Using the IP-OSD Step-by-Step Menu (Recommended)
Hardware needed:
Option 1:
• (1) ServTray with 1-, 8-, or 16-Port ServSwitch EC with IP KVM Switch Module
with a power adapter
• (1) CAT5 cable with RJ-45 connector

Option 2: (Follow Steps 1 to 3 next.)
• 1-, 8-, or 16-Port ServSwitch EC with IP KVM switch module with PS/2
keyboard, mouse, and monitor
• (1) CAT5 cable with R-45 connectors
1. Connect a PS/2 keyboard and mouse, and VGA monitor to the ServSwitch
module’s local port.
PS/2 keyboard
16-Port ServSwitch EC with IP
KVM Switch Module
(KVT1IP16UV)
PS/2 mouse
VGA monitor
Figure 3-2. Connecting a PS/2 keyboard, mouse, and monitor
to the ServSwitch module.
2. Connect a CAT5 cable to the ServSwitch module’s LAN port. Connect the
other end of the cable to an Ethernet switch.
PS/2 keyboard
VGA monitor
Internet
Ethernet
switch
16-Port ServSwitch EC with IP
KVM Switch Module
(KVT1IP16UV)
PS/2 mouse
Figure 3-3. Connecting the ServSwitch module to the local area network.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules
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3. Power on the monitor and then the ServSwitch. Using a paper clip or pen,
press the IP Setup button located on the ServSwitch unit’s back panel. Simply
follow the step-by-step instructions on the console monitor to finish the initial
setup.
PS/2
keyboard
VGA monitor
Internet
or LAN
Ethernet
switch
16-Port ServSwitch EC with IP
KVM Switch Module
(KVT1IP16UV)
To power adapter
PS/2 mouse
Figure 3-4. Connecting the power.
The Network Settings screen appears as shown in Figure 3-5.
Figure 3-5. Network Settings screen.
3.3.2 Using the HyperTerminal via a Serial Port
Hardware needed:
• (1) 1-, 8-, or 16-Port ServSwitch IP KVM Switch module with a power adapter
• (1) computer with a keyboard, mouse, and monitor
Chapter 3: Installation
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• (1) DB9 RS-232 null-modem serial cable (included)
1. Connect the DB9 RS-232 null-modem serial cable to the serial port on the
ServSwitch unit’s rear panel. Connect the opposite end of the cable to the
computer’s serial port (COM1, COM2, etc.). See Figure 3-6.
Computer
8-Port ServSwitch EC with IP
KVM Switch Module
(KVT1IP8UV)
Serial port
To power
adapter
Figure 3-6. Connecting a computer to the ServSwitch unit’s serial port.
2. From your computer’s Administrator screen in Windows XP, select All Programs,
Accessories, Communications, and HyperTerminal. See Figure 3-7.
Figure 3-7. Administrator screen.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules
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3. If you’ve never set up your HyperTerminal before, it will ask you to enter your
phone area code. Enter this, then click on “OK.” The screen shown in Figure
3-8 appears.
Figure 3-8. Connecting to HyperTerminal.
4. In the Name field, type in a name (for example, abc). Next, click on an icon to
correspond to the chosen name. Then click on “OK,” or click on “Cancel” to
type in a different name and/or select a different icon. If you click on “OK,”
Figure 3-9 appears.
Figure 3-9. Selecting the port.
Chapter 3: Installation
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules
5. From the Connect using drop-down menu, select the serial port that you want
to connect (for example, COM1). Click on “OK” to save or Cancel to cancel.
6. If you click on “OK” in Figure 3-9, the screen shown in Figure 3-10 appears.
Figure 3-10. Port Settings screen.
7. From the Bits per second drop-down menu, select 115200. Choose settings for
data bits, parity, stop bits, and flow control from their respective drop-down
menus. The default values are:
Data bits: 8
Parity: None
Stop bits: 1
Flow control: Hardware
If you change any of these values, you can click on “Restore Defaults” to return
to these values.
Click “Cancel” to cancel the changes, “Apply” to apply the changes, or “OK”
to save the changes.
8. If you click on “OK” in Figure 3-10, the screen shown in Figure 3-11 appears.