Black Box SERVSWITCH Series Installation and maintenance instructions

SERVSWITCH FAMILY
1
Welcome to the ServSwitch™ Family!
Thank you for purchasing a BLACK BOX® ServSelect IP ! We appreciate your
business, and we think you’ll appreciate the many ways that your new ServSelect IP
will save you money, time, and effort.
That’s because our ServSwitch family is all about breaking away from the
traditional, expensive model of computer management. You know, the one-size-fits-
all-even-if-it-doesn’t model that says, “One computer gets one user station, no more,
no less.” Why not a single user station (monitor, keyboard, and mouse) for multiple
computers — even computers of different platforms? Why not a pair of user
stations, each of which can control multiple computers? Why not multiple user
stations for the same computer?
With our ServSwitch products, there’s no reason why not. We carry a broad line of
robust solutions for all these applications. Do you have just two PCs, and need an
economical alternative to keeping two monitors, keyboards, and mice on your desk?
Or do you need to share dozens of computers, including a mix of IBM® PC,
RS/6000®, Apple® Macintosh®, Sun Microsystems®, and SGI compatibles among
multiple users with different access levels? Does your switch have to sit solidly on a
work table and use regular everyday cables? Or does it have to be mounted in an
equipment rack and use convenient many-to-one cables? No matter how large or
small your setup is, no matter how simple or how complex, we’re confident we have
a ServSwitch system that’s just right for you.
The ServSwitch family from BLACK BOX — the one-stop answer for all your
KVM switching needs!
This manual will tell you all about your new ServSelect IP, including how to install,
operate, and troubleshoot it. For an introduction to the ServSelect IP, see Chapter 2.
The ServSelect IP product codes covered in this manual are:
KV120A KV120E KV121A KV121E
This manual also includes information about the ServSelect IP software and the
Server Access Modules, which have their own manuals or installation guides:
KV123A KV125A KV126A KV127A
And this manual also includes information about the ServSwitch Multi Z8 and
ServSelect II switch:
KV158A KV2016A

SERVSELECT IP™ INSTALLER/USER GUIDE
2
FEDERAL COMMUNICATIONS COMMISSION AND
INDUSTRY CANADA
RADIO-FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio-frequency energy and if not
installed and used properly, that is, in strict accordance with the manufacturer’s
instructions, may cause interference to radio communication. It has been tested and
found to comply with the limits for a Class A computing device in accordance with
the specifications in Subpart B of Part 15 of FCC rules, which are designed to
provide reasonable protection against such interference when the equipment is
operated in a commercial environment. Operation of this equipment in a residential
area is likely to cause interference, in which case the user at his own expense will be
required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission from
digital apparatus set out in the Radio Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
Règlement sur le brouillage radioélectrique publié par Industrie Canada.
EUROPEAN UNION DECLARATION OF CONFORMITY
This equipment has been tested and found to comply with the limits for a Class A
computing device in accordance with the specifications in the European standard
EN55022. These limits are designed to provide reasonable protection against
harmful interference. This equipment generates, uses and can radiate radio-
frequency energy, and if not installed and used in accordance with the instructions,
might cause harmful interference to radio or television reception.
However, there is no guarantee that harmful interference will not occur in a
particular installation. If this equipment does cause interference to radio or television
reception, which can be determined by turning the equipment on and off, you can
correct the interference with one or more of the following measures:
a. Reorient or relocate the receiving antenna.
b. Increase the separation between the equipment and the receiver.
c. Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
d. Consult the supplier or an experienced radio/TV technician for help.

COMPLIANCE STATEMENTS
3
Shielded cables must be used with this equipment to maintain compliance with radio
frequency energy emission regulations and ensure a suitably high level of immunity
to electromagnetic disturbances. This equipment has also been found to comply with
European standards EN50082 and EN60950.
Japanese Compliance Statement
Other Agency Approvals
UL 1950, CSA C22. 2 No. 950, IEC 950
Republic of Korea EMI Standard Certificate Number: E-F900-01-2012 (A)
TRADEMARKS USED IN THIS MANUAL
BLACK BOX® and the
®
logo are registered trademarks, and ServSwitch,
ServSelect, ServSelect II, and ServSelect IP are trademarks of
BLACK BOX Corporation.
Apple, Mac, and Macintosh are registered trademarks of Apple Computer, Inc.
IBM, PS/2, and RS/6000 are registered trademarks of International Business
Machines Corporation.
Microsoft, Windows, Windows NT, and Windows XP are trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries.
HyperTerminal is a trademark of Hilgraeve, Inc.
Sun and Sun Microsystems are registered trademarks of Sun Microsystems, Inc. in
the United States and other countries.
UL is a registered trademark of Underwriters Laboratories, Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property
of the trademark owners.

SERVSELECT IP™ INSTALLER/USER GUIDE
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Normas Oficiales Mexicanas (NOM)
Electrical Safety Statement
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de
que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de
la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que
sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a
lo descrito en las instrucciones de operación. Todo otro servicio deberá ser
referido a personal de servicio califi cado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfi era
su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o
superfi cie similar puede bloquea la ventilación, no se debe colocar en libreros o
gabinetes que impidan el fl ujo de aire por los orifi cios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como
radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplifi cadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo
descrito en el instructivo de operación, o como se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fi sica y la polarización
del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean
pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo
particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas
de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.

NOM STATEMENT
5
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orifi cios de ventilación.
18. Servicio por personal califi cado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

SERVSELECT IP™ INSTALLER/USER GUIDE
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Contents
1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2.1 Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2.2 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
3. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
3.1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
3.2 Rackmounting Your ServSelect IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3.3 Installing the ServSelect IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
3.4 Adding Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
4. Analog Port Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
4.1 Controlling Your System at the Analog Port . . . . . . . . . . . . . . . . . . . . . . . . . . .23
4.2 Viewing and Selecting Ports and Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
4.3 Navigating the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
4.4 Configuring the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
4.5 Setting the Keyboard Country Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
4.6 Managing Server Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
4.7 Viewing and Disconnecting User Connections . . . . . . . . . . . . . . . . . . . . . . . . .38
4.8 Running System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
4.9 Resetting Your PS/2 Keyboard and Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
4.10 Displaying Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
4.11 Scanning Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
4.12 Broadcasting to Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
5. Terminal Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
5.1 Configuring the Terminal Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
6. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
6.1 Calling BLACK BOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
6.2 Shipping and Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
7. FLASH Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
7.1 Upgrading the ServSelect IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
7.2 Upgrading the SAM Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
8. Using a Serial SAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
9. Sun Advanced Key Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

CHAPTER 1: PRODUCT OVERVIEW
7
1. Specifications
During the course of this product’s lifetime, modifications might be made to its
hardware or firmware that could cause these specifications to change without notice.
ServSelect IP Product Specifi cations
Agency Approvals
EN50082, EN55022 Class A, EN55024, EN61000-3-3,
FCC15 Class A Subpart B, VCCI Class A, IEC950,
EN60950, UL 1950 60950 third edition, CSA C22.2
No. 950, Radio Interference Regulation of Industry Canada
Class A, Republic of Korea EMI Standard Certifi cate
Number E-F900-01-2012(A)
Server Ports
Number 16
Interface Type Proprietary composite of video, keyboard and mouse (to
SAM adaptors)
Connectors RJ45
Sync Types Separate horizontal and vertical
Plug and Play DDC2B
Video Resolution Analog Port Maximum 1600 x 1280 @ 75 Hz, Digital Port
Maximum Input Resolution 1280 x 1024 @ 75 Hz
Confi guration Port
Number 1
Interface Type Serial RS232, DTE
Connector DB9 Female
Network Connection
Number 1
Interface Type Ethernet: IEEE 802.3, 10BaseT,
Fast Ethernet: IEEE 802.3U, 100BaseT
Connector RJ45
Analog Port
Number 1
Interface Types PS 2 and VGA
Connectors (2) 6-pin miniDIN, (1) HD15
Other Characteristics
Heat Dissipation 92 BTU Hr
Airfl ow 8 cfm
Temperature 10º- 50º Celsius (50º to 122º Fahrenheit) operating
-20º- 60º Celsius (-4º to 140º Fahrenheit) nonoperating
Humidity 20-80% noncondensing operating
5-95% noncondensing nonoperating
Power 100-240 VAC, 50 to 60 Hz (autosensing), 40 W maximum
AC-input Current Rating 1A
AC-input Cable 18 AWG three-wire cable, with a three-lead IEC-320
receptacle on the power supply end and a country or region
dependent plug on the power resource end

SERVSELECT IP™ INSTALLER/USER GUIDE
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ServSelect IP Product Specifi cations (Continued)
Other Characteristics
Power Consumption 25 W
Size (H x W x D) 4.45 x 43.18 x 27.94 cm 1U form factor
(1.75 x 17.00 x 11.00 in)
Weight 3.6 kg (8 lb) without cables

CHAPTER 2: INTRODUCTION
9
ServSelect IP - KV120
ServSelect IP - KV121
Number
of
servers*
Digital
users
Analog
user
128/
256 11
128/
256 21
*Maximum number of servers with a fully configured KV158A switch attached to each of
the 16 ARI ports is 128. Maximum number of servers with a fully configured KV2016A
switch attached to each of the 16 ARI ports is 256.
2. Introduction
2.1 Features and Benefits
The BLACK BOX® ServSelect IP switches combine analog and digital technology to
provide flexible, centralized control of data center servers. This solution delivers
secure digital access and flexible server management from anywhere at any time.
NOTE:
Throughout the text, the word “appliance” is used generically to describe the ServSelect IP switch.
The ServSelect IP is a rackmountable keyboard, video and mouse (KVM) switch
configurable for analog or digital connectivity. Each ServSelect IP has
16 Analog Rack Interface (ARI) ports for connecting devices and operates over
standard LAN connections. Access servers across a 100BaseT Ethernet connection or
directly through an analog port on the ServSelect IP for analog KVM connectivity and
administration. Video resolutions through the analog port can be up to 1600 x 1280
with an end-to-end cable length of up to 15 meters (50 feet). Digital users can achieve
video resolution of up to 1280 x 1024 with a cable length of up to 10 meters (32 feet)
between the ServSelect IP and the server.
Figure 2-1. ServSelect IP Model Comparison

SERVSELECT IP™ INSTALLER/USER GUIDE
10
Server Access Modules (SAMs) and serial SAMs
The SAM and serial SAM with CAT 5 design dramatically reduces cable clutter,
while providing optimal digital display resolution and video settings. The built-in
memory of the SAM simplifies configuration by assigning and retaining unique
server names or Electronic ID (EID) numbers for each attached server. This
integrated intelligence enhances security and prevents unauthorized access to a
server through cable manipulation. The SAM is powered directly from the server
and provides Keep Alive functionality even if the ServSelect IP is not powered.
The serial SAM is a DCE device that provides the primary interface between a serial
device and the ServSelect IP appliance. It provides VT100 terminal emulation, break
suppression and port history in a convenient module format. The serial SAM is
compatible with the ARI ports of the ServSelect IP appliance. See Appendix B for
more information on the serial SAM.
NOTE:
The serial SAM requires an additional power supply (PS123A or PS123E).
Access via network connection
No special software or drivers are required on the attached computers. Digital users
access the ServSelect IP and all attached systems via Ethernet from a PC running
ServSelect IP software. This software resides on the user’s PC only. User PCs can
be located anywhere a valid network connection exists. The ServSelect IP can be
configured on a separate network from your data network, allowing access to your
servers even if your applications network is down.
Point and click control with ServSelect IP software
The ServSelect IP software is a cross-platform management application that allows
you to view and control the ServSelect IP and all attached servers. The ServSelect IP
software provides secure authentication, data transfers and username/password
storage. By utilizing a browser interface for navigation with an intuitive split-screen
interface, this software provides you with a single point of access for your entire
system. From here, you can manage the ServSelect IP, install a new ServSelect IP or
launch a video session to a system server. Multiple servers can be accessed by one
user; each additional computer’s video will appear in a separate program window.

CHAPTER 2: INTRODUCTION
11
Figure 2-2. Example ServSelect IP Configuration
SAM
Adaptor
Rack
of
Servers
Rack
of
Servers
Critical Server
ServSelect IP
Analog Connection
IP Connections
TCP/
IP
TCP/
IP
KV158A
KV2016A

SERVSELECT IP™ INSTALLER/USER GUIDE
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2.2 Safety Precautions
To avoid potential video and/or keyboard problems when using these products:
• If the building has 3-phase AC power, ensure that the computer and monitor are
on the same phase. For best results, they should be on the same circuit.
• Use only BLACK BOX-supplied cable to connect computers and KVM switches.
To avoid potentially fatal shock hazard and possible damage to equipment, please
observe the following precautions:
• Do not use a 2-wire extension cord in any BLACK BOX product confi guration.
• Test AC outlets at the computer and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the computer and monitor. When using
a backup Uninterruptible Power Supply (UPS), power the computer, the moni-
tor and the appliance off the supply.
NOTE:
The AC inlet is the main disconnect.
Rackmount safety considerations
• Elevated Ambient Temperature: If the equipment is installed in a closed rack
assembly, the operation temperature of the rack environment may be greater than
room ambient. Use care not to exceed the rated maximum ambient temperature of
the equipment.
• Reduced Air Flow: Installation of the equipment in a rack should be such that the
amount of airfl ow required for safe operation of the equipment is not compromised.
• Mechanical Loading: Mounting of the equipment in the rack should be such
that a hazardous condition is not achieved due to uneven mechanical loading.
• Circuit Overloading: Consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of circuits might
have on overcurrent protection and supply wiring. Consider equipment name-
plate ratings for maximum current.
• Reliable Earthing: Reliable earthing of rackmounted equipment should be
maintained. Pay particular attention to supply connections other than direct
connections to the branch circuit (for example, use of power strips).

CHAPTER 3: INSTALLATION
13
3. Installation
The ServSelect IP system requires that the ServSelect IP software be installed prior
to use. ServSelect IP software allows you to view and control a server attached to
the appliance system, configure and maintain the system and prevent unauthorized
access to the appliance via IP connection.
NOTE:
The analog port does not require the ServSelect IP software for operation. The analog port uses
the On-Screen Display (OSD). For more information, see Chapter 4.
The ServSelect IP system uses Ethernet networking infrastructure and TCP/IP protocol
to transmit keyboard, video and mouse information between operators and connected
computers. Although 10BaseT Ethernet may be used, a dedicated, switched 100BaseT
network provides improved performance.
3.1 Getting Started
Before installing your ServSelect IP appliance, refer to the following list to ensure
you have all items that shipped with the appliance as well as other items necessary
for proper installation. The KV120/121A models ship with power input cords
appropriate for North America. The KV120/121E models ship with power input
cords appropriate for Europe.
Supplied with the ServSelect IP
The following items are supplied with the Servselect IP:
• ServSelect IP unit
• Power cord
• Rackmounting kit
• One straight-through null modem serial cable
• ServSelect IP Installer/User Guide
• ServSelect IP Software Installer/User Guide
• ServSelect IP software CD
• ServSelect IP and ServSelect IP Software Quick Installation Guide

SERVSELECT IP™ INSTALLER/USER GUIDE
14
Additional items needed
The following additional items are needed to use the ServSelect IP:
• One SAM per attached server or switch
• One serial SAM per attached serial device
• One CAT 5 patch cable per server or serial device (4-pair UTP, up to 10 meters)
Setting up your network
The ServSelect IP system uses IP addresses to uniquely identify the appliances and
the computers running ServSelect IP software. The ServSelect IP appliance
supports both BootP (a subset of DHCP) and static IP addressing.
BLACK BOX® recommends that IP addresses be reserved for each unit and that
they remain static while the appliances are connected to the network.
3.2 Rackmounting Your ServSelect IP
Your ServSelect IP appliance ships with rackmounting brackets for easy integration
into your rack. Before installing the appliance and other components in the rack
cabinet, stabilize the rack in a permanent location. Install your equipment starting at
the bottom of the rack cabinet, then work to the top. Avoid uneven loading or
overloading of rack cabinets.
To install the 1U switch mounting bracket:
1. Line up the holes in the “long side” of the kit’s side brackets with the screw
holes in the switch.
2. With a Phillips screwdriver, fasten the mounting brackets to the switch using
two 8/32" x 1/2" pan head screws on each side.
3. Attach the four cage nuts or clip nuts to the rackmounting fl ange of the rack
cabinet so that each nut is positioned on the inside of the rack.
4. Mount the switch assembly to the rack cabinet by matching the holes in the “short
side” of each bracket to an appropriate set of matching holes on your rack
cabinet. Next, insert the combination hex head screws through the slots in the
bracket and the holes in the mounting rail, then into the cage nuts or clip nuts.

CHAPTER 3: INSTALLATION
15
Figure 3-1. ServSelect IP Horizontal Installation
3.3 Installing the ServSelect IP
Figure 3-2 illustrates one possible configuration for your ServSelect IP appliance.
Follow the detailed set of procedures following Figure 3-2 to successfully install
your appliance.

SERVSELECT IP™ INSTALLER/USER GUIDE
16
Figure 3-2. Basic ServSelect IP Configuration
CAUTION:
To reduce the risk of electric shock or damage to your equipment-
- Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
- Disconnect the power from the unit by unplugging the power cord from either the electrical
outlet or the unit.
To install the ServSelect IP hardware:
1. Connect a terminal or PC running terminal emulation software (such as
HyperTerminal ) to the confi guration port on the back panel of the appliance
using an RS232 DB9 null modem cable. The terminal should be set to
9600 bps, 8 data bits, 1 stop bit, no parity and no fl ow control.
Digital User
one user for the KV120 or
two users for the KV121
Network
Configuration Port
for updating firmware
ServSelect IP Appliance
ARI
Port
Power Cord
Local Analog
User
SAM Adaptor
PS/2, USB, Sun and
serial adaptors are
available
Servers 2-16
Server 1

CHAPTER 3: INSTALLATION
17
2. Plug the supplied power cord into the back of the appliance and then into an
appropriate power source.
3. When you turn on the power, the Power indicator on the front of the unit will
blink for 30 seconds while performing a self-test. Approximately 10 seconds after
it stops blinking, press the Enter key to access the main menu.
To confi gure the ServSelect IP hardware:
1. You will see the Terminal menu with seven options. Select option 1, Network
Confi guration.
Figure 3-3. Terminal Menu
2. Select option 1 from the Network Confi guration menu to set your network
speed. When possible, you should set your connection manually without
relying on the auto negotiate feature. Once you enter your selection, you will be
returned to the Network Confi guration menu.
3. Select option 2 and specify if you are using a static or BootP IP address. Use a
static IP address for ease of confi guration. If you are using a BootP address,
please confi gure your BootP server to provide an IP address to the appliance, skip
step 4 and continue to the next procedure.
4. Select options 3-5 from the Terminal menu, in turn, to fi nish confi guring your
appliance for IP address, netmask and default gateway. Once this is completed,
type a Ø to return to the main menu.
Adjusting mouse settings on target machines
NOTE:
We highly recommend that all Windows systems attached to the ServSelect IP appliance use the
default Windows PS 2 mouse driver.

SERVSELECT IP™ INSTALLER/USER GUIDE
18
Before a PC running Windows NT, 2000 or XP that is connected to the ServSelect
IP appliance may be used for remote user control, an adjustment to the target
mouse’s Motion tab must be made. Use the default Microsoft® Windows PS/2 mouse
driver for all Microsoft Windows systems attached to the appliance.
For Microsoft Windows NT (using default drivers):
1. From the Desktop, select Start - Settings - Control Panel - Mouse. The Mouse
Properties dialog box will appear.
2. Click on the Motion tab.
3. Set the Pointer speed to Slow. This will also need to be done for any NT user
account that will be accessing the NT system through the ServSelect
IP appliance.
4. Set Acceleration to None for mouse sync.
5. Click OK.
6. Click Mouse Align in the ServSelect IP software remote session window(s) to
resynchronize the mouse.
For Windows 2000 (using default drivers):
1. From the Desktop, select Start - Settings - Control Panel - Mouse. The Mouse
Properties dialog box will appear.
2. Click on the Motion tab.
3. Set Speed to the default of 50% (the sixth tick mark from the left).
4. Set Acceleration to None for mouse sync.
5. Click OK.
6. Click Mouse Align in the ServSelect IP software remote session window(s) to
resynchronize the mouse.
For Windows XP or Windows Server 2003 (using
default drivers):
1. From the Desktop, select Start - Control Panel - Mouse. The Mouse Properties
dialog box will appear.
2. Click on the Pointer Options tab.
3. Set Speed to the default of 50% (the sixth tick mark from the left).
4. Uncheck the Enhan e pointer pre ision checkbox.
5. Click OK.

CHAPTER 3: INSTALLATION
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6. Click Mouse Align in the ServSelect IP software remote session window(s) to
resynchronize the mouse.
For IntelliPoint drivers:
1. From the Desktop, select Start - Settings - Control Panel - Mouse. The Mouse
Properties dialog box will appear.
2. Click on the Pointer Options tab.
3. Set the speed setting to the default, which is the midpoint of the Pointer Speed slider
(fi ve tick marks on each side of the slider).
4. Click Advan ed. The Advanced Pointer Speed dialog box will appear.
5. Uncheck the Enable pointer a eleration checkbox, then click OK to close the
dialog box.
6. Click OK to close the Mouse Properties dialog box.
7. Click Mouse Align in the ServSelect IP software remote session window(s) to
resynchronize the mouse.
For Red Hat® Linux® drivers:
1. From the Desktop Controls, select the mouse settings.
2. Set acceleration to 1.0 and apply the changes.
3. Click Mouse Align in the ServSelect IP software remote session window(s) to
resynchronize the mouse.
For Sun Solaris™ drivers:
1. From the Solaris Common Desktop Environment (CDE) front panel, select File
Manager - Appli ations. The Application Manager will appear.
2. From the Application Manager, double-click Desktop_Controls. The
Application Manager - Desktop_Controls will appear.
3. From the Application Manager - Desktop_Controls, double-click Mouse Style
Manager. The Style Manager Mouse dialog box will appear.
4. Set Acceleration to 1.0 for mouse sync.
5. Click OK.
6. In the ServSelect IP software remote session window(s), select Video -
S aling - Auto S ale.
7. In the ServSelect IP software remote session window(s), select Mouse - S ale.
The Mouse Scaling dialog box will appear.
8. In the Scaling Type area, select Normal, then click OK.

SERVSELECT IP™ INSTALLER/USER GUIDE
20
9. Click Mouse Align in the ServSelect IP remote session window(s) to
resynchronize the mouse.
To connect a SAM adaptor to each server:
1. Locate the SAM adaptors for your ServSelect IP unit.
2. Attach the appropriately color-coded cable ends to the keyboard, monitor and
mouse ports on the fi rst server you will be connecting to the unit.
3. Attach one end of the CAT 5 cabling that will run between your SAM and
ServSelect IP unit to the RJ45 connector on the SAM adaptor.
4. Connect the other end of the CAT 5 cable to the desired ARI port on the back of
your ServSelect IP unit.
5. Repeat steps 2-4 for all servers you wish to attach.
NOTE:
When connecting a Sun SAM adaptor, you must use a multi-sync monitor to accommodate Sun
computers that support both VGA and sync-on-green or composite sync.
To connect serial devices to the ServSelect IP appliance:
1. Locate a serial SAM.
2. Attach the serial SAM 9-pin serial connector to the serial port of the device to
be connected to your ServSelect IP appliance.
3. Attach one end of the CAT 5 cable to the RJ45 connector on the serial SAM.
Connect the other end of the CAT 5 cable to the desired ARI port on the back of
your ServSelect IP appliance.
NOTE:
The serial SAM is a DCE device and only supports VT100 terminal emulation.
4. Connect the power supply (PS123A or PS123E) to the power connector on your
serial SAM. The cable expander can be used to power up to four serial SAMs
from a single power supply.
5. Connect the serial SAM power supply to an appropriate AC wall outlet. Power
up your serial device.
Adding a KV158A or KV2016A switch
You can add a KV158A ServSwitch Multi Z8 or KV2016A ServSelect II to the
ServSelect IP system. In a cascaded system, the KV158A will accommodate up to
eight servers per ARI port and the KV2016A will accommodate up to sixteen servers
per ARI port.