Blackbe;rry Nextel 6510 Installation and maintenance instructions

Nextel® Services Guide
for the
BlackBerry 6510TM
060203

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Where Do I Start?
All you need, all in one,®BlackBerry 6510TM from Nextel®.
Thank you for choosing Nextel as your wireless communications provider. To
help you get started, we’ve outlined some key steps to getting you up and
running on your BlackBerry 6510TM from Nextel!
1. Turn to the “Getting Started” section of the Getting Started Guide and set
up your BlackBerry 6510 from Nextel, using the checklist of items as a
guide.
2. Refer back to this Nextel Services Guide for information on setting up your
Voice Mail, making phone and Direct ConnectTM calls, Terms and
Conditions, and more.
3. See the “Getting to Know Your Handheld” chapter of the online Handheld
User Guide, found in the BlackBerry Desktop Software, for comprehensive
information on the functions and applications of your handheld.
4. Carry the Quick Reference Card with you. This wallet-sized card provides
shortcuts and tips for using your BlackBerry 6510.
5. Review the Nextel@Your Service card to understand the service options
available should your BlackBerry 6510 experience performance problems.

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Table of Contents
Where Do I Start?..................................................................................i
Introduction...........................................................................................1
Customer Care ................................................................................................ 2
Ordering Information...................................................................................... 3
Driving Tips.................................................................................................... 3
Getting Started......................................................................................4
Battery Information ........................................................................................ 5
Using the Keyboard........................................................................................ 5
Network Registration and Coverage Status.................................................... 6
Viewing Your Nextel Personal Telephone Number and
Direct Connect Number.................................................................................. 8
Message and Call Logs................................................................................... 8
Nextel Digital Cellular Voice Services ................................................9
Making a Call Using One Time Dial.............................................................. 9
Making a Call from the Address Book........................................................... 9
Plus Dialing .................................................................................................. 10
Phone Tips.................................................................................................... 10
Ending a Call ................................................................................................ 10
Receiving a Call............................................................................................ 10
Emergency Calls........................................................................................... 11
Additional Phone Features............................................................................ 11
Nextel Voice Mail................................................................................13
Setting Up Your Voice Mail Box................................................................. 13
Receiving Voice Mail Messages .................................................................. 14
...................................................................................................................... 14
Logging Into Voice Mail .............................................................................. 15
Main Voice Mail Menu ................................................................................ 15

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Playing Messages ..........................................................................................15
Saving and Deleting Messages......................................................................16
Recovering Deleted Messages.......................................................................16
Changing Your Password..............................................................................16
Recording Your Active Greeting ..................................................................17
Nextel Direct Connect®Service.........................................................17
Using the Push-to-Talk Button......................................................................18
Placing Nextel Direct Connect Calls.............................................................18
Receiving Nextel Direct Connect Calls.........................................................20
Tips for using Nextel Direct Connect............................................................20
Call Alerts......................................................................................................21
Group Calls....................................................................................................22
BlackBerry Web Client......................................................................23
BlackBerry Email Services from Nextel.......................................................23
Create a A New Account................................................................................24
Loginto an ExistingAccount.........................................................................26
Nextel Online®.....................................................................................26
Browser Tips .................................................................................................26
Navigating Web Pages ..................................................................................27
Accessing NOL Web Sites............................................................................27
Industry Solutions ..............................................................................28
Java®Apps...........................................................................................29
Other Important Information...........................................................30
Nextel Terms and Conditions of Service ......................................................30
Patent and Trademark Information................................................................35

1
Introduction
Nextel gives you more ways than anyone
to communicate with everyone.SM
Your new BlackBerry 6510 from Nextel offers the capabilities of a Nextel
Internet-ready phone — including Direct Connect — along with the industry-
leading BlackBerry wireless email solution. The BlackBerry 6510 is an
advanced wireless communications handheld that seamlessly integrates both
voice and data services on the largest guaranteed all-digital network in the U.S.
to give you the freedom of reliable and secure, nationwide access to critical
information anywhere, anytime.
Your BlackBerry 6510 is loaded with a variety of features to make your life
easier:
Nextel Digital Cellular –The BlackBerry 6510 uses Nextel’s All-Digital
National Network for digital cellular service. With Nextel WorldwideSM Service
you can use your handheld to roam internationally in select cities with iDEN®
networks. Go to nextel.com for coverage information. Contact Nextel Customer
Care to obtain and confirm availability and service.
Nextel Direct Connect®– With Nextel Direct Connect, the long-range walkie-
talkie feature, you can communicate directly with business and personal
contacts at a fraction of the cost of cellular calls.
Nextel Online®– Use the handheld’s browser to access Nextel Online (NOL)
services, a suite of Nextel wireless data content and Internet services that
provide quick access to the information you need to get business done.
Messaging – Integrate your handheld with multiple email accounts. Compose,
send, save, search, and manage email, peer-to-peer (PIN) messages, and receive
text messages (SMS).
Address Book – Organize, categorize, customize, and maintain your contact
information using Address Book. Address Book makes it convenient for you to
contact those people who are important to you.
NOTE: Nextel Online Address Book contacts must be imported
separately. See the Nextel Online User’s Guide on nextel.com.
Calendar – Add, edit, and delete your calendar appointments and synchronize
your desktop and handheld calendars. Customize your calendar view according
to day, week, agenda, or month view.
Tasks – Track all of your important tasks. Add, edit, delete, and mark tasks
complete. Manage your time and your “to do list” while on the go.

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Customizing – Personalize your handheld to meet your individual needs. Use
Options and Profiles to customize your BlackBerry 6510. Set an alarm, lock
your keyboard to prevent unintended calls and character typing, customize
notification profiles to create a set of behaviors for your handheld to use in
certain situations such as meetings or in the car.
Advanced Security – The BlackBerry Enterprise Server uses Triple DES
encryption standards which meet most corporate security requirements for
remote email access. Triple DES encryption provides you and your IT
department the confidence that your email is secure.
Customer Care
In the unlikely event that you experience trouble with your BlackBerry 6510, or
need help with domestic customer care issues, including billing issues, general
service needs, or to order additional services, contact Nextel Customer Care.
You can contact Nextel Customer Care conveniently from your
handheld. Just scroll to the nextel.com icon on your Home screen and
click your trackwheel. From there, you can access your account
balance or send an email to Customer Care.
Visit nextel.com from your PC for a variety of Customer Care services:
•Browse for information on your BlackBerry 6510, Nextel phones,
coverage areas, rates and other Nextel services. View and download user's
guides, try out our interactive virtual products and service demos, find
answers to frequently asked questions, order accessories, locate service and
repair centers, send a message, and more.
• For self-service on your Nextel account, go to MyNextel and choose from
a variety of options: view your billing statements, pay your bill, reset your
Voice Mail password and more.
• Contact Us online to make changes to your account: add Nextel Online and
other services to your handheld, change rate plans, learn about your bill,
and more. Simply click Contact Us to send us an email request. Our
representatives will make every effort to respond to your request within 24
hours. Or, contact Customer Care at 1-800-639-6111 or dial 611 from your
BlackBerry 6510. When overseas, contact Nextel Worldwide Customer
Care for assistance, at [phone] (toll-free from your BlackBerry
6510).

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Ordering Information
Ordering Information
Accessories
Nextel has a variety of accessories to support your BlackBerry 6510 such as
Vehicle Power Chargers, Batteries, Sync/USB Data Cables, Carry Holsters,
Chargers, and Hands-Free items. To order accessories go to nextel.com or call
Nextel Nextday®Accessories at 1-800-914-3240. You can also contact your
Nextel Authorized Sales Representative or stop by any Nextel Store. For
information on retail store locations, go to nextel.com.
Nextel Services
Contact Nextel Customer Care to order any of the services discussed in this
guide, including Nextel Direct Connect, Voice Mail, Nextel Online, Additional
Voice Services, and much more!
Insurance
For information on Direct ProtectSM insurance protection for your BlackBerry
6510, call 1-800-639-6111 or contact your Nextel Authorized Representative.
Visit us at nextel.com to learn more about Nextel products and services!
Driving Tips
NOTE: Check and follow the local laws regarding the use of mobile
devices while driving.
Your BlackBerry 6510 is a great safety tool. You can instantly call for help in
emergencies or alert your next appointment that you’re running late. Please
follow these tips for using your handheld when you’re behind the wheel.
1. Give driving your full attention. Don’t let anything interfere with your
concentration.
2. Assess road conditions before making or taking a call.
3. Let voice mail pick up when its inconvenient or unsafe to answer the call.
4. Program your most frequently dialed numbers into the handheld for
easy dialing. Dial only when your vehicle is stopped — or have a passenger
dial for you.
5. Position your handheld where it is easy to see and reach.
6. Keep your eyes on the road. Never take notes while driving.

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7. Consider using a hands-free accessory which allows you to keep both
hands on the wheel when speaking.
8. Use your handheld’s Internet capabilities before you drive. Nextel
Online services are not designed to be used while driving.
9. Be a Good Samaritan. Dial 9-1-1 in emergencies to
report accidents, impaired or aggressive drivers, crimes
or fires. It’s a free call. Know your phone number so
emergency services personnel can call you back if
necessary.
Getting Started
Before using your BlackBerry 6510, you should have already reviewed “Where
Do I Start?” at the beginning of this guide, which addresses setting up your
handheld. As a second check before continuing, ensure you have done the
following:
1. Verified the Subscriber Identity Module (SIM) card is in your BlackBerry
6510.
2. Inserted the battery and fully charged it before using your handheld for the
first time. (See “Battery Information” on page 5.)
3. Turned on the handheld.
4. Turned on the wireless radio and allowed the handheld to register with the
Nextel Network (see “Network Registration and Coverage Status” on page
6.)
5. Installed the desktop software.
NOTE: Please close any synchronization programs or other software
that require a dedicated USB port during software installation
and BlackBerry synchronization.