Blackbe;rry Q10 Specification sheet

Get
Started
All you need to know to get going.

2
With Sprint As You Go you can free yourself from long-term contracts
and enjoy more wireless flexibility.
Some limitations apply, depending on your service plan and
smartphone. Data roaming may not be enabled and certain applications
that are preinstalled on your smartphone may not be available or
operational. Also, to purchase other subscription-based third-party
content from application stores (such as BlackBerry World), you will
need to provide them with credit card information.
For more information, visit sprint.com/asyougo.
Special note for Sprint As You Go customers

3
Thanks for choosing Sprint. This booklet introduces you to the basics of
getting started with Sprint and your BlackBerry Q10 smartphone.
ReadyNow – For more help in getting up and running with your
new smartphone, take advantage of exclusive Ready Now resources at
sprint.com/readynow. You can even schedule a one-on-one
appointment at a Sprint Store near you.
For ongoing support and resources, visit sprint.com/support.
There, you’ll find guides, tutorials, and more to help you get the
most out of your smartphone.
Note: Available applications and services are subject to change at any time.

4
Your BlackBerry Q10
USB/charging
port
HDMI display
port
Speaker
Volume up
Notification LED
Mute (Press)
Volume down
Microphone
Headset jack
Type the
alternate
character
on a key
Front camera
Speakerphone
Capitalize
letters Symbols
Enter
Delete
Power on/off
(Press and hold)
Lock screen
(Press)
Voice Control
(Press and hold)
Voice Control
(Press and hold)

Using This Guide
5
Using This Guide
This Get Started guide is designed to help you set up and use your new
BlackBerry Q10 smartphone. It’s divided into four sections to help you find
the information you need quickly and easily.
Get Ready − page 6 − Find out what
you need to do before you use your
smartphone the first time, including
inserting a battery and activating Sprint
service on your smartphone.
BlackBerry Basics − page 9 − Learn
some basics about how to move around
on your smartphone, use the home
screen, and enter text.
Use Your Smartphone − page 16 −
Take advantage of your smartphone’s
features and Sprint services, from the
basics (Making Calls) to the more
advanced (using Facebook, Wi-Fi™, and
more).
Tools & Resources − page 30 −
Find useful tips for your smartphone
and discover resources and other
helpful Sprint information. For additional
information including the full User
Guide, videos, tutorials, and community
forums, visit sprint.com/support.

6
Get Your Smartphone Ready
Install the Battery and Memory Card*
* A memory card might be pre-installed.
1. To remove the battery door, press and slide the
battery door down.
2. Align the battery contacts to insert the battery. To
remove the battery, pull up the colored end of
the battery.
3. Insert the optional memory card if you have one.
4. Charge your smartphone using the charger
provided in the box. Plug the charger into a
power outlet and connect the charger to your
smartphone using the USB port.
Turn the Smartphone On or Off
►Press and hold the Power On/Off button to turn
your smartphone on or off.
Before you start: Visit sprint.com/readynow to
learn about transferring contacts, calendars,
and more from your old phone.

Get Ready
visit sprint.com/readynow for more information to get your smartphone up and running 7
Activate Your Smartphone
Activate Your Smartphone
If you purchased your smartphone at a
Sprint Store, it is probably activated
and ready to use.
If you received your smartphone in the
mail, and it is a new Sprint account or a
new phone number, your smartphone
is designed to activate automatically
when you first turn it on. You will see a
Contacting the wireless network
screen at startup. Follow the onscreen
instructions to continue. To confirm
your activation, make a phone call.
If you received your smartphone in
the mail and it is going to be activated
on an existing number (you’re
swapping phones), go to sprint.com/
activate and follow the instructions.
When you have finished, make a
phone call to confirm your activation.
If your smartphone is still not activated or you do
not have access to the Internet, contact Sprint
Customer Service at 1-888-211-4727 for
assistance.

8
Set Up Your Smartphone
Explore the Setup Screens
When you turn on your smartphone for the first
time, you’ll be asked to set some options. Just
follow the onscreen instructions and you’ll be up
and running in no time.
1. After turning on your smartphone, follow the
onscreen instructions to:
• Select a language
• Set up wireless and Wi-Fi connections
• Accept the license agreement
• Sign in to or create your BlackBerry ID
(for details, see “BlackBerry ID” on page 9)
• Select your diagnostics and location options
2. Complete the video tutorial to learn essential
gestures for using your smartphone.
3. Once you’ve finished the initial setup, tap Setup
on the home screen to explore additional
setup options including setting up email, social
networking accounts, BlackBerry Messenger
(BBM) and more.
For more information about setting up your
smartphone, visit blackberry.com/startqsetup.

visit sprint.com/support for guides, tutorials and more 9
BlackBerry Basics
BlackBerry ID
BlackBerry ID
Sign in using your BlackBerry ID or create a new
BlackBerry ID if you don’t have one. BlackBerry
ID helps sync information (for example, contacts)
between your smartphone and computer. It also
manages your apps and services.
If you didn’t sign in with or create a BlackBerry
ID during setup, you can do it from the Setup
app.
1. From the home screen, tap Setup .
2. Tap BlackBerry ID and then tap Sign In to sign
in with your existing BlackBerry ID, or tap
Create New and follow the prompts to create a
new BlackBerry ID.
Transfer Information to Your
Smartphone
With BlackBerry Link, you can bring your
contacts, pictures, music, apps, and more from
your old smartphone to your new smartphone.
Find information about BlackBerry Link at
blackberry.com/startswitch.
BlackBerry Link

10
BlackBerry Hub
BlackBerry Hub
From any app, stay close to what’s important with one fast and fluid gesture. Just a swipe to the
right lets you peek at the BlackBerry Hub, allowing you to flow in and out of your messages and
conversations. Swipe to the left and you have all your apps at your fingertips.
• Tap an app icon to launch the app.
• Tap or at the bottom of an app screen to show menus or additional actions. Or, touch and
hold an onscreen item to view its options.
• Swipe right for messages. • Swipe left for apps.

visit sprint.com/support for guides, tutorials and more 11
BlackBerry Basics
Wake Up Your Smartphone
Swipe up from below the screen and release
your finger half-way up. To put your smartphone
to sleep, press the Lock screen key.
Note: For added security, you can require a
password to wake up your smartphone. Swipe
down from the top of the home screen and tap
> Security and Privacy > Smartphone
Password. Follow the prompts to set a password.
Leave or Close an App
You can leave an app by swiping up from
below the screen. The app is minimized and
appears as an Active Frame. To close the app
completely, tap .
BlackBerry Navigation Basics

12
Notifications
Checking Notifications
On the home screen or in an app, slide your
finger up from the bottom of the screen and
pause. Your notifications appear on the left.
To peek into the BlackBerry Hub to check
messages, slide your finger to the right.
To stay in your app, slide your finger to the
bottom of the screen.

visit sprint.com/support for guides, tutorials and more 13
BlackBerry Basics
Notification Icons
The notification icons show you that you have
new or unopened items for your accounts in the
BlackBerry Hub. When you have a new item,
the indicator appears on the notification icon.
You can peek at your notification icons by
sliding your finger up from the bottom of the
screen from anywhere on the smartphone.
Email message
Text message
BBM message
Facebook message
Twitter message
LinkedIn message
Phone call
Notification messages from apps
and services such as BlackBerry
World

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Contacts
Access the contacts from all of your
accounts, as well as updates and
shared activities, in a single app.
Browser
View and share webpages quickly
with your contacts.
Calendar
View all your events in one place,
including events from your email and
social networking accounts.
BBM
Chat in real time by using text or
video, and share files.
BlackBerry World
Download, buy, rate, and review apps,
games, music, and videos.
Remember
A productivity app for collecting and
categorizing information.
Story Maker
Create and share a movie that you
make using pictures, videos, and
music on your smartphone.
Settings
Change your smartphone’s settings.
Setup
Set up your accounts, personalize your
smartphone, and watch tutorials.
Help
Find out how to do things quickly,
read FAQs, and learn tips.
• For a more complete list of app icons, go to
docs.blackberry.com/Q10/Icons.
Applications

visit sprint.com/support for guides, tutorials and more 15
BlackBerry Basics
Type Using the Keyboard
To type an
accented character,
press and hold the
letter and then tap the
accented character
on the screen
Type the
alternate
character
on a key
Speakerphone
Capitalize
letters Symbols
Enter
Delete
Voice
Control
(Press
and hold)
Tap a
suggested
word to use it
Typing
Cut, Copy, and Paste Text
1. To highlight text, touch and hold the text.
To change your selection, move the
cursor indicators.
2. Do one of the following:
• To copy the text, tap the highlighted
text. Tap .
• To cut the text, tap the highlighted text.
Tap .
3. To paste the text, touch and hold where
you want to paste the text. Tap .

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Use Your Smartphone: Phone Voicemail
Phone
Mute the call
(Touch and hold
to put the call
on hold)
Switch between
speakerphone,
headset, and
handset
Speaker
Front camera
Volume up
Mute
Volume down
Microphone
Headset jack
Open the Keypad
Make another call
and put the active
call on hold
Make call notes
Move the call to
BBM Video
Active call screen
Hardware keypad
Make Phone Calls
1. From the home screen, tap or to open
the Phone.
2. Tap .
3. Dial a number.
4. Tap Call.
From the Phone, tap to call a recent number
or speed dial contact, or tap to call someone
from your contact list.
Tip: To make a call on home screen, type
a contact name or phone number.
Type Call <name> or Call <number>.

visit sprint.com/support for guides, tutorials and more 17
Use Your Smartphone
Set Up Voicemail
You should set up your voicemail and personal
greeting as soon as your smartphone is
activated. Always use a password to protect
against unauthorized access.
1. From the home screen, tap or to open
the Phone.
2. Tap and then touch and hold to
dial the voicemail number.
3. Follow the voice prompts to create your
password and record your name and greeting.
Sprint strongly recommends setting and using a
voicemail password. Without a password,
anyone who has access to your smartphone
can access your messages.
Check Your Voicemail
From your BlackBerry smartphone:
1. From the Phone, touch and hold .
2. Enter your password.
From any other phone:
1. Dial your wireless phone number.
2. When your voicemail answers, press *.
3. Enter your password.
Voicemail

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Contacts
Contacts App
Filter contact
types, such
as BBM,
Facebook,
and Twitter Search
contacts
Tap a contact
for details,
social updates,
and shared
activities
Add a
contact
Favorites
Swipe down
to change
settings
Press and hold a
contact, for
options such as
sharing
Add Contacts to Your Smartphone
1. From the home screen, tap to open the
Contacts app.
2. Tap .
3. Enter the information for the contact.
• Tap a field and use the keyboard to type the
information.
• For additional fields, tap .
4. Tap Save.
When you add contacts to your smartphone,
connecting with them is easy. The Contacts app
is integrated with the BlackBerry Hub, your
Calendar app, and other apps, so you can
quickly add contacts to relevant messages and
events or share your pictures and videos.

visit sprint.com/support for guides, tutorials and more 19
Use Your Smartphone
Messaging: BlackBerry Hub
BlackBerry Hub
BlackBerry Hub is a convenient, always-on
location for all your email, text messages, social
networking messages, BBM chats, and more.
Tap to view
filed email
Drag down
to view your
upcoming
events
Swipe down to change
the device settings
Search Compose
Tap for
settings and
options (add
or remove
accounts,
change
display
options, and
more)
Tap to filter
messages
(show or hide
email, BBM
messages,
text messages,
social messaging
accounts, calls,
and more)
Add an Account to Your Smartphone
You can add email accounts, social networking
accounts, and more to your smartphone.
Note: For Microsoft Exchange ActiveSync
accounts, contact your company’s Exchange
Server administrator for required settings.
1. Swipe down from the top of the home screen.
2. Tap Settings > Accounts.
3. If you already added an account to your
smartphone, tap to add another account.
4. Tap the type of account that you want to add.
5. Enter the account information. Tap Next.
6. Change any additional settings, such as
synchronization preferences.
7. Tap Done.

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Camera and Video
Camera App
To open the camera, tap on the home screen. Time shift mode captures several milliseconds
before and after your picture, so you can pinpoint the best frames to create the perfect shot.
To change
settings,
swipe down
Tap to switch
between Time
Shift mode,
video camera,
and camera
To focus on
a subject,
drag the box,
then tap the
screen to take
a picture
Previous
picture
To zoom, slide
two fingers
together and
apart
Tap for options
(flash, shooting
mode, and switch
between front
and rear
cameras)