Bluestream Custom Pro Matrix User manual

1Lock 2 3 4 5 6 7 8 PTP
1Power
IR 2 3 4 5 6 7 8 All Menu Up Esc
Select
Platinum 4K HDBaseT™ Matrix
Down Enter
EDID
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Custom Pro Matrix Solution
User Manual
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CUSTOMPRO

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CUSTOM PRO MATRIX USER MANUAL
Contents
Surge protection device
recommended
This product contains sensitive electrical
components that may be damaged by
electrical spikes, surges, electric shock,
lightning strikes, etc. Use of surge protection
systems is highly recommended in order
to protect and extend the life of your
equipment.
Safety And
Performance Notice
The transmission distances of HDMI
over UTP cables are measured using
TE CONNECTIVITY 1427071-6
EIA/TIA-568-B termination (T568B)
of cables is recommended for optimal
performance.
To minimise interference of the unshielded
twisted pairs in the CAT5e/6/6a cable do
not run the HDBaseT / CAT5e/6/6a cabling
with or in close parallel proximity to mains
power cables.
Do not substitute or use any other power
supply other than the enclosed unit, or a
Blustream approved replacement.
Do not disassemble either the Transmitter or
Receiver units for any reason. Doing so will
void the manufacturer’s warranty.
Thank you for purchasing
this product.
For optimum performance and safety, please
read these instructions carefully before
connecting, operating or adjusting this
product. Please keep this manual for future
reference.
Introduction 03
Features 03
Panel Descriptions 04
Modular Options - Main Communication Board 05
Modular Options - Input Boards 06
Modular Options - Output Boards 07-08
Modular Options - Feature Boards 09
Installation Of Modular Boards 10
HDBaseT Receiver Options 11
Matrix Front Panel Control 12
EDID Control 13
Terminating HDBaseT Cat Cable 14
Understanding the Matrix/Receiver Status Lights 14
Infrared Distribution 15
Infrared Remote Control 16
Application Diagram 17
Specifications 18-19
Package Contents 20
Maintenance 20
Infrared Commands 21-22
RS-232 and Telnet Commands 23-25
Certifications 26

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CUSTOM PRO MATRIX USER MANUAL
Introduction The Blustream Custom Pro Matrix achieves new levels of performance and
flexibility. AV installers can now easily specify their desired I/O structure and
choose the additional control features required for a specific project. The
Custom Pro Matrix has been specifically designed to operate in challenging
AV environments. Its robust housing and interlocking board configuration
make both installation and maintenance a seamless experience. Advanced
features include audio breakout, IR routing, simultaneous HDBaseT™/HDMI
outputs, RS-232 pass through and a web browser interface module for
control and configuration of the matrix (subject to I/O card specification).
• 2-Way and 4-Way Interchangeable input & output boards
• Optional control boards; IR Routing, Audio breakout, RS-232
• Supports 4K UHD video up to 40m (3840 x 2160 @30Hz 4:4:4, 4096 x 2160 @24Hz 4:4:4, and 4K @60Hz
4:2:0) and up to 70m 1080p using HDBaseT distribution
• Web browser interface for control and configuration of Matrix
• Control via front panel, IR, RS-232, TCP/IP and IOS/Android apps
• Supports PoH (Power over HDBaseT™) to power compatible HDBaseT™ receivers
• 3rd Party drivers available for all major home control brands
• Advanced EDID management
• HDCP 2.2 compliant
Custom Pro Video Output Boards
PRO-OUT2H 2-Way HDMI Output Board
PRO-OUT4H 4-Way HDMI Output Board
PRO-OUT2TL 2-Way HDBaseT™ Lite Output Board (70m 1080p)
PRO-OUT4TL 4-Way HDBaseT™ Lite Output Board (70m 1080p)
PRO-OUT4TLS 4-Way HDBaseT™ Lite / HDMI Output Board (70m 1080p)
Custom Pro Chassis
CUSTOMPRO-HUB Custom Pro Matrix Hub
Custom Pro Video Input Boards
PRO-IN2H 2-Way HDMI Input Board
PRO-IN4H 4-Way HDMI Input Board
Custom Pro Feature Boards
PRO-8IR 8-Way IR Control Board
PRO-8RS232 8-Way RS-232 Control Board
PRO-8AB 8-Way Audio Breakout Board
Pro Matrix Solution Modular options
Key Features
The Blustream Pro Matrix now allows AV installers to easily specify their desired Input/Output structure and
choose the additional control features required for a specific project. Available Modular Board options are
shown below:

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CUSTOM PRO MATRIX USER MANUAL
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Audio Out 1 Audio Out 2 Audio Out 3 Audio Out 4 Audio Out 5 Audio Out 6 Audio Out 7 Audio Out 8
IR Rx IR Tx IR All
HDBT Out
HDMI Out
HDBT Out
HDMI Out
HDBT Out
HDMI Out
HDBT Out
HDMI Out
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HDMI Out
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HDMI In HDMI In HDMI In HDMI In
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1Lock 2 3 4 5 6 7 8 PTP
1Power
IR 2 3 4 5 6 7 8 All Menu Up Esc
Select
Platinum 4K HDBaseT™ Matrix
Down Enter
EDID
In
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Rear Panel
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Front Panel
Panel Descriptions
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LCD display – Shows the status of
input/output selection, EDID etc.
IR receiver window.
Power LED indicator.
Power button – Press to power on/o
the Matrix.
HDMI output selection button 1 to 8 –
To select the output from 1 to 8.
All button for HDMI outputs – All
outputs will work as one (Selects all
outputs).
Menu button – Press to enter EDID set
mode.
Up selection button - Press to change
segment’s value.
ESC – Press to quit EDID set mode.
Lock indicator.
Lock button – Press to lock the
buttons of the front panel.
HDMI input selection button 1 to 8 –
Press to select the input from 1-8.
PTP button – Press to mirror all
inputs and outputs (e.g. output 1 to
input 1, output 2 to input 2).
Selection button – Press to select
current setting.
Down selection button – Press to
change segment’s value.
Enter button – Press to set EDID to
specified INPUT or copy EDID from
specified OUTPUT to specified INPUT.
TCP/IP (RJ45) – Connect to LAN for
TCP/IP & web browser interface
control of Matrix.
RS-232 port - For control of the
Matrix from PC or third party control
processor.
Analogue L/R line level input (3.5mm
stereo jack) Audio can be embedded
onto video outputs
Audio Output Card (Optional) -
Coaxial digital audio output and L/R
line level analogue audio outputs
(3.5mm stereo jack). Extracted
audio will be concurrent with the
corresponding HDMI video output.
Please note: input must be PCM 2ch
audio as Matrix does not down-mix
5.1ch audio signals.
Power switch.
RS-232 Routing Card (Optional)
- Bi-directional RS-232 ports.
Connect to third party control device
to extend RS-232 commands to
HDBaseT receiver’s RS-232 port.
Video Input Card 1 (Optional) - HDMI
inputs – Connect to HDMI sources.
Video Input Card 2 (Optional) - HDMI
inputs – Connect to HDMI sources.
IR Routing Card (Optional) - IR inputs
(3.5mm stereo jack). Transmits IR to
the zone HDBaseT receiver (displays).
When using the IRCAB cable
(supplied with modular card) ensure
cable direction is correct.
Video Output Card 1 (Optional) -
HDBaseT/HDMI simultaneous output.
Connect to HDBaseT receiver and
HDMI display.
Video Output Card 2 (Optional) -
HDBaseT/HDMI simultaneous output.
Connect to HDBaseT receiver and
HDMI display.
IR Routing Card (Optional) - IR
outputs (3.5mm mono jack). Routed
IR from HDBaseT extender (zone
output).
Quick release screw fittings to secure
Custom Pro modular boards in place.
Power port – Use supplied 24V 6A DC
adaptor to power Matrix.
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Custom Pro 4K Video Matrix - HDCP 2.2
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CUSTOM PRO MATRIX USER MANUAL
Custom Pro Matrix Modular Options
Each of the Custom Pro Modular Boards feature quick release card module fittings allowing simple
installation into the Custom Pro Matrix hub.
The following pages list the Custom Pro Modular Board options available for the CUSTOMPRO-HUB chassis.
HDMI In HDMI In HDMI In HDMI In
HDMI In HDMI In HDMI In HDMI In
Output
Output
The Blustream Custom Pro Matrix Chassis (CUSTOMPRO-HUB) includes a web browser interface module for
control and configuration of the matrix, RS-232 for third party control as well as analogue audio embedding
per zone.
TCP/IP
The Blustream Matrix can be controlled via TCP/IP.
For full list of protocols please see ‘RS-232 & Telnet Commands’ located at the rear of this manual.
A ‘Straight-through’ RJ45 patch lead should be used
RS-232 2-Way
The Blustream matrix can be controlled via the 9-pin serial connection.
For full list of 3rd party control protocols please see ‘RS-232 & Telnet Commands’ located at the rear of this manual.
Details of RS-232 pin assignment and communication are below:
Baud Rate: 57600 bps
Data Bit: 8-bit
Parity: None
Stop Bit: 1-bit
Flow Control: None
CUSTOM PRO REMOTE CONTROL
CONSOLE
PIN Assignment PIN Assignment
1 NC 1 NC
2 Tx 2 Rx
3 Rx 3 Tx
4 NC 4 NC
5 GND 5 GND
6 NC 6 NC
7 NC 7 NC
8 NC 8 NC
9 NC 9 NC
Matrix Main Communication Board
1. TCP/IP – For control of Matrix (RJ45 Connector)
2. RS-232 2-way (9-pin DB9) for 3rd party control of Matrix.
3. L/R 2CH Analogue input (Audio embedding)
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CUSTOM PRO MATRIX USER MANUAL
Custom Pro Matrix Input Boards
PRO-IN4H 4 Input HDMI Board
The PRO-IN4H input board oers 4x HDMI sources that can be independently routed to any HDMI/HDBaseT
output board.
HDMI In HDMI In HDMI In HDMI In
PRO-IN2H 2 Input HDMI Board
The PRO-IN2H input board oers 2x HDMI sources that can be independently routed to any HDMI/HDBaseT
output board.
HDMI In HDMI In
1. HDMI Inputs
1
1. HDMI Inputs
1

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CUSTOM PRO MATRIX USER MANUAL
Custom Pro Matrix Output Boards
PRO-OUT4TLS 4 Output Dual HDBaseT Lite/HDMI Board
The PRO-OUT4TLS output board oers 4x simultaneous HDMI/HDBaseT™ Lite outputs for connection to a
HDBaseT™ receiver and HDMI display per zone.
Note: The PRO-OUT4TLS HDBaseT connections support 1080P up to 70m and 4K up to 40m.
Note: HDMI Outputs are HDMI 1.4 only (Maximum 3840 x 2160 @ 24Hz/25Hz/30Hz and 4096 x 2160 @ 24Hz).
PRO-OUT4TL 4 Output HDBaseT Lite Board
The PRO-OUT4TL output board oers 4x independent HDBaseT™ Lite outputs for connection to HDBaseT™
receiver devices.
Note: The PRO-OUT4TL supports 1080P up to 70m and 4K up to 40m.
1. HDBaseT Outputs
1
1. HDBaseT Outputs
2. HDMI Outputs
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PRO-OUT2TL 2 Output HDBaseT Lite Board
The PRO-OUT2TL output board oers 2x independent HDBaseT™ Lite outputs for connection to HDBaseT™
receiver devices.
Note: The PRO-OUT2TL supports 1080P up to 70m and 4K up to 40m.
1. HDBaseT Outputs
1

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CUSTOM PRO MATRIX USER MANUAL
Custom Pro Matrix Output Boards
PRO-OUT2TL 2 Output HDBaseT Lite Board
The PRO-OUT2TL output board oers 2x independent HDBaseT™ Lite outputs for connection to HDBaseT™
receiver devices.
Note: The PRO-OUT2TL supports 1080P up to 70m and 4K up to 40m.
PRO-OUT4H 4 Output HDMI Board
The PRO-OUT4H output board oers 4x independent HDMI outputs for connection to HDMI display devices.
Note: HDMI Outputs are HDMI 1.4 only (Maximum 3840 x 2160 @ 24Hz/25Hz/30Hz and 4096 x 2160 @ 24Hz).
Output
PRO-OUT2H 2 Output HDMI Board
The PRO-OUT2H output board oers 2x independent HDMI outputs for connection to HDMI display devices.
Note: HDMI Outputs are HDMI 1.4 only (Maximum 3840 x 2160 @ 24Hz/25Hz/30Hz and 4096 x 2160 @ 24Hz).
1. HDMI Outputs
1. HDMI Outputs
1
1
1. HDBaseT Outputs
1

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CUSTOM PRO MATRIX USER MANUAL
Custom Pro Matrix Feature Boards
PRO-8IR Bi-Directional IR Control Board
The PRO-8IR IR routing board oers 8x IR outputs for routed control of local source hardware and 8x IR
inputs for distribution of IR to compatible HDBaseT™ receivers.
PRO-8RS232 RS-232 Routing Board
The PRO-8RS232 RS-232 routing board oers 8x bi-directional RS-232 ports for serial communication from
all input and output locations when used with compatible HDBaseT™ transmitters & receivers.
PRO-8AB Audio Breakout Board
The PRO-8AB audio breakout board oers 8x simultaneous coaxial digital and analogue L/R audio outputs.
Note: If using the Analogue audio outputs, the audio input must be PCM 2ch audio as Matrix does not
down-mix 5.1ch audio signals.
1. Analogue fixed 2CH output 3.5mm stereo jack
2. Coaxial digital output
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1. 3-Pin RS-232 Phoenix Connectors
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1
1. 8x 3.5mm Stereo 5V IR inputs for distribution of IR to compatible HDBaseT™ receivers
2. 8x 3.5mm Mono 5V IR outputs for routed control of local source hardware from compatible HDBaseT™ receivers
3. 1x 3.5mm Stereo 5V IR input for global IR control (used for control of Matrix and distribution of IR to all IR TX ports)
4. 1x 3.5mm mono 5V IR output for global IR output (all Matrix/HDBaseT extender IR RX signals will output on the Global IR output)

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CUSTOM PRO MATRIX USER MANUAL
1. Please power down the Matrix and remove the external power supply prior to removing or installing and modular boards
2. When installing the Matrix modular boards please make sure the board is located firmly in the chassis and the retaining screws
are tightened to fix the board in position
3. The Custom Pro Matrix can only support a maximum of 8x inputs (2x modular boards) and 8x outputs (2x modular boards)
• Matrix input location Acan only support the Matrix main communication board
• Matrix input location Bcan only support the PRO-8RS232 Bi-directional routing board
• Matrix locations C& D support all video input boards only
• Matrix input location Ecan only support the PRO-8AB audio breakout board
• Matrix input location Fcan only support the PRO-8IR bi-directional IR control board
• Matrix locations G& H support all video output boards only
4. Once all Custom Pro Matrix modular boards are installed please connect the external power supply and power the Matrix. The
Matrix will auto-configure itself based on the input/output boards installed.
5. Custom configuration of the Matrix can be achieved using the Matrix Web GUI interface. By default the Matrix is set to DHCP
so will obtain an IP address based on your router configuration. If you are unsure of the IP address of the Custom Pro Matrix
please use the Blustream IOS/Android Matrix app which has an auto-discover feature. If you are not connected to a local
network you can connect directly to the Matrix product from your PC using straight RJ45 CAT network patch cable. When the
Matrix is not assigned an IP address by a router its default IP address is 192.168.0.200.
6. Default Web GUI login details are:
User: admin
Password: 1234
7. For further details and instruction on using the Web GUI Interface please download the Blustream ‘Web GUI & App Interface
Guide’ from the dealer area of our Blustream website www.blustream.co.uk
Installing the Modular Matrix boards in the CUSTOMPRO-HUB is a simple process but please note the following:-
Installing Modular Matrix Boards
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IR Rx IR Tx IR All
HDBT Out
HDMI Out
HDBT Out
HDMI Out
HDBT Out
HDMI Out
HDBT Out
HDMI Out
HDBT Out
HDMI Out
HDBT Out
HDMI Out
HDBT Out
HDMI Out
HDBT Out
HDMI Out
DC 24V
HDMI In HDMI In HDMI In HDMI In
HDMI In HDMI In HDMI In HDMI In
A
B
C
D
E
F
G
H

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CUSTOM PRO MATRIX USER MANUAL
There are three HDBaseT receiver options that are compatible with the HDBaseT outputs of the Blustream Pro Matrix:-
HEX70B-RX
Basic HDBaseT Receiver with 2-way IR pass-through. Supports
distances up to 40m @ 4K and 70m @ 1080p. HDCP 2.2 compliant.
Note: IR routing requires PRO-8IR board.
HEX70ED-RX
Mid-Level HDBaseT receiver which has the same features as the
HEX70B-RX receiver but with added 2-way RS-232 control. HDCP
2.2 compliant.
Note: IR routing requires PRO-8IR board. RS-232 routing requires
PRO-8RS232 board.
RX70AMP
The RX70AMP is a combination of HDBaseT receiver and Class D digital audio amplifier (30W per channel). The unit has local HDMI and Analogue
audio inputs as well as supporting HDMI ARC (Audio Return Channel) with compatible products. Should you wish to use alternate power
amplification the unit has variable analogue outputs. Control of the unit is possible via front panel or by bi-directional RS-232 or IR control.
Supports distances up to 40m @ 4K and 70m @ 1080p. HDCP 1.4 compliant.
Note: IR routing requires PRO-8IR board. RS-232 routing requires PRO-8RS232 board.
HDBaseT input
HDMI output
IR Output 3.5mm mono jack
IR Input 3.5mm stereo jack
HDBaseT input
HDMI output
2-way RS-232 (9-pin serial)
IR Output 3.5mm mono jack
IR Input 3.5mm stereo jack
HDBaseT input
HDMI output
HDMI Local input for connection of local source
2.1 Stereo audio output @ 30W per channel (capable of drive 4, 6 & 8 Ohm speakers) & analogue Subwoofer output (RCA)
Variable analogue line level outputs (RCA)
Digital Coaxial S/PDIF output
Local analogue L/R audio input 3.5mm Stereo Jack
2-way RS232 (9-pin serial)
IR Output 3.5mm mono Jack
IR Input 3.5mm stereo Jack
Built-in IR receiver on front panel of unit
Matrix HDBaseT Receiver Options
Receiver
HEX70B-Rx
HEX70ED-Rx
Receiver
RX70AMP

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CUSTOM PRO MATRIX USER MANUAL
Matrix Front Panel Control
Front Panel Display - Input/Output selection
The following display shows current source input selection per zone output.
1. To change input selection first press ‘OUTPUT’ button (1-4)
2. Press desired ‘INPUT’ button (1-4)
3. An ‘X’ indicates that the zone output has been turned o.
Zones can be turned on/o using RS-232/TCP/IP commands.
Zone outputs can be forced back on by powering OFF/ON the Matrix. All outputs will be turned on when powered up.
Zone outputs can be forced back on by pressing and holding ‘OUTPUT 1’ button on the front panel for 10 seconds. The
Matrix will reset and all outputs will be turned back on.
OUT 1 2 x 4
IN 1 2 3 4
EDID: IN ALL
HDMI: 1080P 2CH
EDID Management - Global or individual input settings
The following characters show adjusting the EDID for ‘All’ inputs (Global). Current EDID value is set to 1080P & 2CH audio.
To change the input signal type using the Matrix front panel buttons press the following:-
Using Matrix Front Panel Buttons
a. Press MENU button
b. Panel will display ‘EDID settings’. Press SELECT button
c. Select the input you wish to fix the EDID on (1-8) or select ‘All’. Use UP/DOWN buttons to toggle selection and SELECT button to
confirm
d. Select video resolution required (4K, 1080p, 3D etc). Use UP/DOWN buttons to toggle selection and SELECT button to confirm
e. Select audio resolution required (2CH, 5.1 or 7.1). Use UP/DOWN buttons to toggle selection and SELECT button to confirm
f. Press the ESC button to exit
2
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4x4 4K HDBaseT™ Matrix - HDCP 2.2

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CUSTOM PRO MATRIX USER MANUAL
EDID (Extended Display Identification Data) is a data structure that is used between a display and a source. This data is used by
the source to find out what audio and video resolutions are supported by the display then from this information the source will
discover what the best audio and video resolutions need to be outputted.
While the objective of EDID is to make connecting a digital display to a source a simple plug and play procedure issues do arise
when multiple displays or video matrix switching is introduced because of the increased number of variables.
By pre-determining the video resolution and audio format of the source and display device you can reduce the time need for
EDID hand shaking thus making switching quicker and more reliable.
Configuration of Matrix EDID settings can be achieved in one of three ways:-
1Using Matrix web browser interface (See ‘Blustream Web Browser Interface Guide’ for further details available at
www.blustream.co.uk )
2 Using Matrix Front Panel Buttons (For further details see page 12)
3Using Supplied Blustream Matrix IR Remote Control (For further details see page 16)
EDID Control

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CUSTOM PRO MATRIX USER MANUAL
Terminating HDBaseT CAT cable
It is important that the interconnecting CAT cable between the Blustream HDBaseT products is terminated using the
correct RJ45 pin configuration. The link CAT cable MUST be a ‘straight’ (pin-to-pin) CAT cable and it is advised that this
is wired to the T568B wiring standard as this format is less prone to EMI (Electro-Magnetic Interference).
When installing CAT cables it is advised that you use the best possible CAT cable quality possible. HDMI distribution
products will only work if used with CAT5e standard cable or above. Blustream recommends using a CAT6 cable for
your installations, especially when running over longer distances, in areas of high EMI, or for 4K signal distribution. It
is advised that using any method of patch panel, wall plate or join in the CAT cable is avoided as these will result in
HDBaseT signal degradation. Blustream also recommend using the best quality RJ45 connectors possible.
RJ45 Wiring -
T568B
Understanding the Matrix / Receiver HDBaseT status lights
The Blustream Matrix and HDBaseT extender solutions include status LED indicators on both the Matrix and Receiver
products to show all connections are active and to help diagnose possible problems.
Understanding the status lights:-
Blustream Matrix:
• The Yellow HDBaseT status link light will be o when the zone output has been turned o or there is a problem with
the specific Matrix output.
• The Yellow HDBaseT status link light will blink when the zone output is on and working
• The Green HDBaseT link light will blink if there is an unstable connection between the Blustream Matrix and
HDBaseT Receiver
• The Green HDBaseT link light will be lit when a there is an active HDBaseT Receiver connected to the Matrix
• The Green HDBaseT link light will be o when a there is no connection with a HDBaseT receiver
Blustream HDBaseT Receiver:
• The HDMI link light will be o when there is no connection with a display
• The HDMI link light will be on when there is an active connection with a display (NOTE - Not all HDBaseT RX feature a
HDMI status LED)
• The HDBaseT link light will be o when there is no CAT cable/active HDBaseT connection on the RJ45 HDBaseT
input
• The HDBaseT link light will blink if there is an unstable connection between the Blustream Matrix and HDBaseT
receiver
• The HDBaseT link light will be lit when a CAT cable is connected to the HDBaseT RJ45 output on the Matrix and an
active connection is achieved with the Blustream HDBaseT Receiver.

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CUSTOM PRO MATRIX USER MANUAL
The Blustream range of matrix products include multiple options for control and routing of IR.
IMPORTANT: Blustream Infrared products are all 5v and NOT compatible with alternative manufacturers Infrared
solutions. When using third party 12v IR control solutions please use supplied Blustream IRCAB cable for IR conversion.
The Blustream PRO-8IR Modular Board is supplied with all necessary IR hardware required and includes:
IR Emitter - IRE1 & IRE2 (IRE2 sold separately)
Blustream 5V IR Emitter designed for discrete IR control of
hardware
IR Receiver - IRR
Blustream 5V IR receiver to receive IR signal and distribute
through Blustream products
IR Control Cable - IRCAB
Blustream IR Control cable 3.5mm Mono to 3.5mm Stereo for
linking third party control solutions to Blustream products.
Compatible with 12v IR third party products.
Note: Cable is directional as indicated
Infrared 3.5mm Pin-Out
IR Emitter - Mono 3.5mm
IR Receiver - Stereo 3.5mm
Infrared (IR) Distribution
Signal
Ground
Signal
5V
Ground

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CUSTOM PRO MATRIX USER MANUAL
Infrared (IR) Control
Remote Control Description
The Blustream Pro Series matrix units are supplied with IR Remote Control for source selection and general setup.
As well as controlling matrix solutions using the original Blustream remote the Blustream products can be controlled
using the original Infrared NEC codes shown at the rear of this manual.
OUTPUT AND INPUT SELECTION
ASelect the zone OUTPUT you wish to change the source on
(Numbers 1-8 correspond to the zone outputs 1-8).
BSelect the source INPUT you wish to change on the selected
zone to
(Numbers 1-8 corresponds to the source inputs 1-8)
CPress PTP button If you wish to instantly mirror all inputs
and outputs
(Example - Input 1 to output 1, input 2 to output 2 etc).
EDID SET UP
The Custom Pro Matrix provides a comprehensive range of EDID
settings. Below are three examples of how to deploy the desired
EDID setting when using the supplied remote.
A. Fix EDID to an Input or ALL inputs: Press the desired video
resolution button (1080I / 1080P / 3D / 4K), then select the
desired audio format (2.0CH / 5.1CH / 7.1CH), then select the
source input you want this EDID information allocated to by
pressing the INPUT 1–4 or the ALL button.
B. Copy EDID of Output-X to an Input or ALL: Press the COPY
button then select the OUTPUT you wish to copy the EDID
information from, then select the source input you want to copy
this EDID to by selecting the INPUT 1-4 or the ALL button.
C. User defined EDID to an Input or ALL inputs: Press USER1 /
USER2 button then select the source you wish to assign this EDID
to by selecting INPUT 1-4 or the ALL button.
POWER
1
ALL PTP
OUTPUT
2 3 4
1
ALL
INPUT
2 3 4
POWER
1
ALL PTP
OUTPUT
2 3 4
5 6 7 8
1
ALL
INPUT
2 3 4
5 6 7 8
1080i 1080p 3D 4K
USER1 USER2 FN1
EDID
FN2
2.0CH 5.1CH 7.1CH COPY
1080i 1080p 3D 4K
USER1 USER2 FN1
EDID
FN2
2.0CH 5.1CH 7.1CH COPY
B
C
A

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CUSTOM PRO MATRIX USER MANUAL
ZONE
08
ZONE
07
ZONE
06
ZONE
05
ZONE
04
ZONE
03
ZONE
01
ZONE
02
Audio Source
CAT 5E/6/6A IR Cable Audio RS-232 HDMI
Example Schematic PRO88HBT70
HDMI In HDMI In HDMI In HDMI In HDMI In HDMI In HDMI In HDMI In
HDMI In
HDMI In
HDMI In
HDMI In
HDMI In
HDMI In
MAXIMUM OF 8 4K SOURCES
5432
1 6 7 8
HEX70B-RX
Receiver
In
Out
DISPLAY 1
DISPLAY 2
Both outputs from the same zone, HDMI and HDBT will output the same signal.
HEX70ED-RX
Receiver
In
Out
UP TO 70m max
A B C D
HDMI IR Power over HDBaseT™ RS-232
A
B C D
Control Processor

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CUSTOM PRO MATRIX USER MANUAL
Specifications
CUSTOMPRO-HUB modular chassis
Audio Input Connections: 8x 3.5mm stereo jack
RS-232 serial port: 1x DB-9, female
TCP/IP Control: 1x RJ45, female
Rack-Mountable: 2U rack height, rack ears included
Casing Dimensions (W x D x H): 440mm x 283mm x 87mm, without feet
Dimensions (W x D x H): 440mm x 291mm x 94mm, with feet
Shipping Weight: 5.5kg
Operating Temperature: 32°F to 104°F (0°C to 40°C)
Storage Temperature: -4°F to 140°F (-20°C to 60°C)
Power Supply: 1x 24V/6A DC
PRO-8IR Bi-Directional IR Control Board
IR Input ports: 9x 5V 3.5mm stereo jack
IR Output ports: 9x 5V 3.5mm mono jack
Dimensions (W x D x H): 202mm x 177mm x 22mm
Shipping Weight: 0.5kg
Operating Temperature: 32°F to 104°F (0°C to 40°C)
Storage Temperature: -4°F to 140°F (-20°C to 60°C)
PRO-8RS232 RS-232 Routing Board
RS-232 serial port: 8x 3 pin Phoenix
Dimensions (W x D x H): 190mm x 177mm x 22mm
Shipping Weight: 0.5kg
Operating Temperature: 32°F to 104°F (0°C to 40°C)
Storage Temperature: -4°F to 140°F (-20°C to 60°C)
PRO-8AB Audio Breakout Board
Audio Output Connections: 8x RCA (SPDIF)
8x 3.5mm stereo jack (L/R)
Dimensions (W x D x H): 202mm x 177mm x 22mm
Shipping Weight: 0.5kg
Operating Temperature: 32°F to 104°F (0°C to 40°C)
Storage Temperature: -4°F to 140°F (-20°C to 60°C)
Custom Pro Feature Boards

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CUSTOM PRO MATRIX USER MANUAL
NOTE : Specifications are subject to change without notice. Weight details are approximate and will alter per model.
PRO-IN4H 4 Input HDMI Board
Video Input Connections: 4x HDMI type A, 19-pin, female
Dimensions (W x D x H): 190mm x 177mm x 22mm
Shipping Weight: 0.5kg
Operating Temperature: 32°F to 104°F (0°C to 40°C)
Storage Temperature: -4°F to 140°F (-20°C to 60°C)
Custom Pro Video Input Boards
Custom Pro Video Output Boards
PRO-IN2H 2 Input HDMI Board
Video Input Connections: 2x HDMI type A, 19-pin, female
Dimensions (W x D x H): 190mm x 177mm x 22mm
Shipping Weight: 0.5kg
Operating Temperature: 32°F to 104°F (0°C to 40°C)
Storage Temperature: -4°F to 140°F (-20°C to 60°C)
PRO-OUT4H 4 Output HDMI Board
Video Output Connections: 4x HDMI type A, 19-pin, female
Dimensions (W x D x H): 202mm x 177mm x 22mm
Shipping Weight: 0.5kg
Operating Temperature: 32°F to 104°F (0°C to 40°C)
Storage Temperature: -4°F to 140°F (-20°C to 60°C)
PRO-OUT2H 2 Output HDMI Board
Video Output Connections: 2x HDMI type A, 19-pin, female
Dimensions (W x D x H): 202mm x 177mm x 22mm
Shipping Weight: 0.5kg
Operating Temperature: 32°F to 104°F (0°C to 40°C)
Storage Temperature: -4°F to 140°F (-20°C to 60°C)
PRO-OUT4TL 4 Output HDBaseT Lite Board
Video Output Connections: 4x HDBaseT RJ45
Dimensions (W x D x H): 202mm x 177mm x 22mm
Shipping Weight: 0.5kg
Operating Temperature: 32°F to 104°F (0°C to 40°C)
Storage Temperature: -4°F to 140°F (-20°C to 60°C)
PRO-OUT2TL 2 Output HDBaseT Lite Board
Video Output Connections: 2x HDBaseT RJ45
Dimensions (W x D x H): 202mm x 177mm x 22mm
Shipping Weight: 0.5kg
Operating Temperature: 32°F to 104°F (0°C to 40°C)
Storage Temperature: -4°F to 140°F (-20°C to 60°C)
PRO-OUT4TLS 4 Output Dual HDBaseT Lite/HDMI Board
Video Output Connections: 4x HDBaseT RJ45
4x HDMI type A, 19-pin, female
Dimensions (W x D x H): 202mm x 177mm x 22mm
Shipping Weight: 0.5kg
Operating Temperature: 32°F to 104°F (0°C to 40°C)
Storage Temperature: -4°F to 140°F (-20°C to 60°C)

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CUSTOM PRO MATRIX USER MANUAL
Maintenance
Clean this unit with a so, dry cloth. Never use alcohol, paint thinner or benzene to clean this unit.
Package Contents:
CUSTOMPRO-HUB
• 1 x CUSTOMPRO-HUB
• 1 x Rack mounting kit
• 1 x 24V/6A power supply
• 1 x Remote control
• 1 x Quick reference guide
PRO-8RS232
• 1x PRO-8RS232
• 8x 3-Pin Phoenix serial connector
PRO-8IR
• 1x PRO-8IR
• 9x IR emitter
• 9x IR receiver.
• 9x IR 3.5-3.5mm stereo to mono, 12v to 5v interface cable
PRO-8AB
• 1x PRO-8AB
PRO-IN4H
• 1x PRO-IN4H
PRO-IN2H
• 1x PRO-IN2H
PRO-OUT4H
• 1x PRO-OUT4H
PRO-OUT2H
• 1x PRO-OUT2H
PRO-OUTTL
• 1x PRO-OUT4TL
PRO-OUT2TL
• 1x PRO-OUT2TL
PRO-OUT4TLS
• 1x PRO-OUT4TLS